2/10 – Ungenügend
Arti P.
29. Juli 2025
Verbesserungswürdig: Sauberkeit
Uninhabitable, Unsafe and Unethical - Avoid.
We paid for a 3-night stay and left within 3 hours. Within 30 minutes of entering, all four of us developed headaches; one guest vomited. The odor was so intense we feared a gas leak. The host called the gas company, which dispatched the fire department. I rushed back from the beach to meet them as the host or a property manager was not available to coordinate on site. They confirmed it wasn’t gas but acknowledged a very strong, unpleasant toxic smell. The host’s only solution was to “open the windows” in 90F heat and let a cleaning crew in while we went to dinner. After getting sick and spending hours with responders, that was not reasonable solution. We never unpacked, never stayed the night, and ended our trip.The property is very old and poorly maintained: the front door was nearly impossible to open, the interior doors jammed, the downstairs bathtub was stained, there was water damage on the living-room ceiling, and most importantly the listing photos are misleading.The host never followed up as promised and refused even a partial refund, and Vrbo is extremely slow to assist and has not provided an acceptable solution thus far despite our documentation and the involvement of both the gas company and the fire department. If you value your health, safety, time, and money, look elsewhere.
Arti P.
Aufenthalt von 3 Nächten im Juli 2025