1556 Phoenix Boulevard College Park, College Park, GA
Bewertungen
7,2
Gut
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371 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
371
224 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
224
140 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
140
104 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
104
166 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
166
7,6/10
Sauberkeit
7,6/10
Personal & Service
6,6/10
Ausstattung
7,2/10
Zustand der Unterkunft
7,0/10
Umweltfreundlichkeit
Bewertungen
2/10 – Ungenügend
Elizabeth, Palm Coast
25. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Worst place I've ever stayed in 25 years as a traveler. Horrible people. Greedy. And they keep changing the name of the hotel .
Elizabeth
Aufenthalt von 1 Nacht im Mai 2024
Antwort von FrontDesk am 26. Mai 2024
Dear Elizabeth,We are very sorry to hear that you didn't have a great experience here at SkyPoint Hotel. WE have taken your feedback and striving to make better environment.
2/10 – Ungenügend
chester
Mit der Familie und kleinen Kindern gereist
22. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very dirty, horrible smell of the entire hotel, smoking cigarettes and weed in front of the building
chester
Aufenthalt von 3 Nächten im Mai 2024
Antwort von FrontDesk am 26. Mai 2024
Dear Chester,Our mission is to provide excellent guest experience, so we are sorry we let you down. We have taken your feedback and striving to make it a better environment.
10/10 – Hervorragend
Dolapo
20. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Little touches here and there. Couch torn, carpet at toilet door torn, toilet door not in best shape. Beautiful hotel but lots of cosmetics work required .
Dolapo
Aufenthalt von 1 Nacht im Mai 2024
Antwort von BRITTNEY am 21. Mai 2024
Thank you for staying at Skypoint Hotel and Suites.
8/10 – Gut
richard
19. Mai 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Close to airport. Friendly staff
richard
Aufenthalt von 1 Nacht im Mai 2024
Antwort von BRITTNEY am 20. Mai 2024
thank you so much for the positivity will pass it along to our staff. hope to see you soon.
10/10 – Hervorragend
Juliana
Mit der Familie gereist
14. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms was big and compact
Juliana
Aufenthalt von 1 Nacht im März 2024
Antwort von BRITTNEY am 18. Mai 2024
Thank you for staying at Skypoint Hotel ans Suites.
10/10 – Hervorragend
Simone
12. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thanks for your help 👍
Simone
Aufenthalt von 1 Nacht im Mai 2024
Antwort von FrontDesk am 13. Mai 2024
Anytime, whenever you need us we will be there. Thank you for staying with us. Until next time!!! Enjoy your day!!
6/10 – Okay
Mauricio
7. Mai 2024
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
It was ok. Not bad not great. Older
Mauricio
Aufenthalt von 3 Nächten im Mai 2024
Antwort von BRITTNEY am 9. Mai 2024
thank you for your response. hopefully after remodeling you'll come back to see us.
10/10 – Hervorragend
Samantha
2. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing customer service
Samantha
Aufenthalt von 1 Nacht im April 2024
Antwort von BRITTNEY am 3. Mai 2024
Thank you so much for the positive review. Hope to see you again soon.
8/10 – Gut
JEFF
30. Apr. 2024
Gut: Sauberkeit und Personal & Service
JEFF
Aufenthalt von 1 Nacht im April 2024
Antwort von BRITTNEY am 3. Mai 2024
Thank you for staying at Skypoint Hotel and Suites.
8/10 – Gut
Jazilah
30. Apr. 2024
Jazilah
Aufenthalt von 1 Nacht im April 2024
Antwort von BRITTNEY am 20. Mai 2024
thank you for staying at Skypoint.
8/10 – Gut
Austin
25. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had a few small bugs, service was great, had a quick layover and for price service and a room with no bugs i would definitely stay again
Austin
Aufenthalt von 1 Nacht im April 2024
Antwort von BRITTNEY am 26. Apr. 2024
Thank you so much for the positive feedback. We hope to see you again at Skypoint Hotel and Suites.
10/10 – Hervorragend
Anthony
24. Apr. 2024
Anthony
Aufenthalt von 1 Nacht im April 2024
Antwort von BRITTNEY am 18. Mai 2024
Thank you for staying at Skypoint Hotel and Suites.
10/10 – Hervorragend
Israel
22. Apr. 2024
Israel
Aufenthalt von 1 Nacht im April 2024
Antwort von FrontDesk am 13. Mai 2024
We appreciate your business and excited for your next stay here!!!!!
2/10 – Ungenügend
Cyrus
Mit der Familie gereist
17. Apr. 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room smelled terrible. Carpet was wet. We were stuck there for a layover. Couldn’t get out fast enough.
Cyrus
Aufenthalt von 1 Nacht im April 2024
Antwort von BRITTNEY am 26. Apr. 2024
we're sorry to hear about the inconvenience of staying with us.Sorry we couldn't make it a pleasant stay for you.
2/10 – Ungenügend
Spenterek
15. Apr. 2024
Spenterek
Aufenthalt von 1 Nacht im April 2024
Antwort von BRITTNEY am 9. Mai 2024
Thank you for your stay here at Skypoint Hotel and Suites.
10/10 – Hervorragend
Nestor Alejandro, Zapopan
15. Apr. 2024
Nestor Alejandro
Aufenthalt von 1 Nacht im April 2024
Antwort von BRITTNEY am 9. Mai 2024
Thank you for choosing Skypoint Hotel and Suites.
6/10 – Okay
Ky-sha
Mit dem Partner gereist
15. Apr. 2024
Gut: Sauberkeit und Personal & Service
There was no breakfast, and multiple people rolling up and smoking marijuana on and around the property.
Ky-sha
Aufenthalt von 1 Nacht im April 2024
Antwort von YAYA am 15. Apr. 2024
We're sorry to hear that you had a negative experience at our Hotel. and we apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again.
8/10 – Gut
Alejandro
Mit der Familie gereist
13. Apr. 2024
Gut: Sauberkeit und Personal & Service
The lift is very slow and even stopped working for a while
Alejandro
Aufenthalt von 1 Nacht im April 2024
Antwort von YAYA am 15. Apr. 2024
We’re so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas. We hope to have the chance to welcome you back again, and we do encourage you to contact us .
10/10 – Hervorragend
JERRY
9. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place, great experience.
JERRY
Aufenthalt von 1 Nacht im April 2024
Antwort von Rebecca am 10. Apr. 2024
Hello Jerry. Thank you for your kind words. Hoping to see you again soon.
4/10 – Schlecht
Morgan
Mit der Familie gereist
8. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Definitely unsafe property and hotel.
Morgan
Aufenthalt von 1 Nacht im April 2024
Antwort von Rebecca am 9. Apr. 2024
Thank You Morgan "We regret to hear of any concerns you had regarding safety during your stay. Please rest assured that we are taking your feedback seriously and implementing further measures to enhance our security protocols."
6/10 – Okay
francois
8. Apr. 2024
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The room was fine and clean. I was told by staff that it's not safe to wonder around at night and if you are looking to eat, you have to order in which took 60 minutes. The airport shuttle was 15 minutes late and it was early in the am. No breakfast was provided either even if advertised as such.
francois
Aufenthalt von 1 Nacht im März 2024
Antwort von Rebecca am 9. Apr. 2024
Thank you Francois for your feedback.We apologize for the inconvenience you faced due to the non-availability of breakfast.
6/10 – Okay
Mahou
Geschäftlich gereist, Mit dem Partner gereist
7. Apr. 2024
Verbesserungswürdig: Personal & Service
There was one many hidden fees I didn't mind the $200 deposit that was asked from nowhere but the 16 extra dollars that didn't explain what for reminded and the cashier was rude about it
Mahou
Aufenthalt von 1 Nacht im April 2024
Antwort von Rebecca am 9. Apr. 2024
Thank You Mahou for your feedback ."We apologize for the service issues you encountered during your stay. This is not the standard we strive for, and we are taking immediate steps to ensure our team provides the high-quality service our guests expect and deserve."
10/10 – Hervorragend
Dilcia
5. Apr. 2024
Dilcia
Aufenthalt von 1 Nacht im April 2024
Antwort von BRITTNEY am 26. Apr. 2024
Thank you so much for the review.
6/10 – Okay
Dru
4. Apr. 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
It was a mediocre hotel near the airport. Nothing special. I disliked the intense cigarette smell at the entrance of our room. It was nice that they allowed dogs and there was grass off to the side to walk her. I didn’t like all the cigarette butts in the grass though. Staff was friendly enough and let us check in at 2pm instead of 4pm.
Dru
Aufenthalt von 3 Nächten im April 2024
Antwort von Rebecca am 5. Apr. 2024
Thank you so much for taking the time to review your recent stay with us. We apologize that it appears that we did not meet your expectations and that you did not have the experience that we would have hoped for you to have. We will share your feedback with our team so that we can make the correct improvements to ensure that we do not have these issues again in the future. We genuinely hope that if you find yourself in the area again that you will give us the opportunity to make up for this experience so that you can see all that we have to offer
10/10 – Hervorragend
Pearl
2. Apr. 2024
I didn’t know I needed to fill out a credit card authorization form and another $112. I was told the $100 would be refunded and not the $12. My biggest complaint is transparency and how I’ll be refunded the $12 which neither the hotel nor Expedia made known to me.
Pearl
Aufenthalt von 1 Nacht im April 2024
Antwort von BRITTNEY am 2. Apr. 2024
We do apologize for the inconvenience of your stay.
10/10 – Hervorragend
Anabel
1. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Anabel
Aufenthalt von 1 Nacht im März 2024
Antwort von BRITTNEY am 3. Apr. 2024
Thank you again for choosing Skypoint Hotel and Suites
8/10 – Gut
Dianna
25. März 2024
Gut: Zustand der Unterkunft
Dianna
Aufenthalt von 1 Nacht im März 2024
Antwort von BRITTNEY am 26. März 2024
thank you for your review
6/10 – Okay
Daniel, Rogers
Mit der Familie gereist
25. März 2024
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
It was ok
Daniel
Aufenthalt von 1 Nacht im März 2024
Antwort von Rebecca am 25. März 2024
Dear Daniel, thank you for your candid review of your stay at our hotel. We sincerely apologize that your experience was not up to our standards. Your feedback is highly valued and helps us make decisions regarding improvements and updates to our facilities.
6/10 – Okay
Lisa
24. März 2024
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Lisa
Aufenthalt von 1 Nacht im März 2024
Antwort von BRITTNEY am 26. März 2024
thank you for your review.
10/10 – Hervorragend
Delia
24. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Delia
Aufenthalt von 1 Nacht im März 2024
Antwort von Rebecca am 25. März 2024
Hi Delia. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Sky Point Hotel & Suites. We’d be happy to serve you again with the same awesomeness next time you visit Sky Point Hotel & Suites.
2/10 – Ungenügend
David, chatsworth
Geschäftlich gereist
23. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
I’m still in line. Behind 7 people with 1 person working and they are slow and taking there time
David
Aufenthalt von 1 Nacht im März 2024
Antwort von Rebecca am 25. März 2024
Dear David, thank you for your candid review of your stay at our hotel. We sincerely apologize that your experience was not up to our standards. Your feedback is highly valued and helps us make decisions regarding improvements and updates to our facilities.
10/10 – Hervorragend
Jose Ruben, Perry
21. März 2024
Jose Ruben
Aufenthalt von 1 Nacht im März 2024
Antwort von Rebecca am 10. Apr. 2024
Hello Jose Ruben. Thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Sky Point Hotel & Suites.
10/10 – Hervorragend
sion
21. März 2024
Gut: Sauberkeit und Personal & Service
sion
Aufenthalt von 1 Nacht im März 2024
Antwort von Rebecca am 25. März 2024
Hi Sion. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Sky Point Hotel & Suites. We’d be happy to serve you again with the same awesomeness next time you visit Sky Point Hotel & Suites.
10/10 – Hervorragend
Domenica
21. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Domenica
Aufenthalt von 1 Nacht im März 2024
Antwort von Rebecca am 25. März 2024
Hi Domenica. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Sky Point Hotel & Suites. We’d be happy to serve you again with the same awesomeness next time you visit Sky Point Hotel & Suites.
10/10 – Hervorragend
Charlotte, Statesboro
Mit der Familie gereist
20. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was in a bad position and when I called to try and figure it out the lady was ending her shift but she was able to help me and when I arrived the gentleman behind the counter was so helpful and understanding and really really polite and nice. Thank you so much. I can't wait to book again!!!
Charlotte
Aufenthalt von 1 Nacht im März 2024
Antwort von Rebecca am 25. März 2024
Hi Charlotte. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Sky Point Hotel & Suites. We’d be happy to serve you again with the same awesomeness next time you visit Sky Point Hotel & Suites.
4/10 – Schlecht
Karan Anne
14. März 2024
Karan Anne
Aufenthalt von 1 Nacht im März 2024
Antwort von Rebecca am 25. März 2024
Dear Karan, thank you for your candid review of your stay at our hotel. We sincerely apologize that your experience was not up to our standards. Your feedback is highly valued and helps us make decisions regarding improvements and updates to our facilities.
10/10 – Hervorragend
Brittney
Mit dem Partner gereist
8. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
After long day at the airport having transportation to hotel was nice ...also clean, and friendly ..the receptionist was very helpful when I called as well
Brittney
Aufenthalt von 1 Nacht im März 2024
Antwort von Rebecca am 25. März 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!
2/10 – Ungenügend
Iesha
Geschäftlich gereist, Mit der Familie gereist
29. Feb. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Upon arriving to the hotel check in was easy. We received our key cards and headed to our room. We opened the door flick the light switch and a mouse ran fast across the carpet! We quickly close the door and went directly back down to the front Desk. We explained and told the front Dess personnel what just happened and what we just saw she laughed in our face and said that she has never heard of that happening, then proceeded to say that we are liars. We asked for a refund. She told us that she would have to call a manager. Once the manager was caught over the phone because he was not there in person to handle the situation. He as well proceeds to say that we did not see a mouse, and that we are lying. He told us that he cannot assist us with a refund because that is not their policy. This whole process has been hell and we decided to just give up on a refund and go to another hotel just to get out of a infested hotel as quickly as possible. This hotel indeed has rodents and they will do nothing about it.
Iesha
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ron am 1. März 2024
Hello Iesha we certainly apologize that this situation was not handled as we would have hoped. While your guest did report that upon opening the door and not even having actually entered the room they may have seen something, the actual reservation holder who also did not enter the room was not able to corroborate that sighting. Maintenance was onsite, checked the room, moved the furniture, and also was unable to find anything either. Even with that, as well as our long history of never having a report of any activity of that type, we could have better conveyed this message. Please reach out to us if you had an issue receiving the refund that you and your guest received prior to your leaving the property as a courtesy. This review says otherwise and if there was an issue with that refund or the receipt that you received for that refund prior to leaving the building, we'd love to assist in any way we can.
2/10 – Ungenügend
Andrea
Mit der Familie gereist
24. Feb. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nope, nope, nope. Booked a room for 5. Only 2 towels to share and 1 bar of soap, no shampoo or hair dryers. No bedding for one bed. Front desk staff won’t answer the phone from inside the room and was very rude when calling from my cell.
Neighborhood is NOT SAFE. Lots of people spending the night in the parking lot. Gas station is bullet proofed.
Andrea
Aufenthalt von 1 Nacht im Februar 2024
Antwort von BRITTNEY am 5. März 2024
We do apologize for the inconvenience of your stay.
4/10 – Schlecht
robert
24. Feb. 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Web site says there is onsite dinning and contental breakfast and they have not had it since the pandemic!!
robert
Aufenthalt von 3 Nächten im Februar 2024
Antwort von BRITTNEY am 5. März 2024
We are working to remove from 3rd parties i do apologize.
10/10 – Hervorragend
Daouda
24. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Daouda
Aufenthalt von 1 Nacht im Februar 2024
Antwort von BRITTNEY am 5. März 2024
Thank you again for choosing Skypoint Hotel and suites.
10/10 – Hervorragend
Brittanee
Mit dem Partner gereist
23. Feb. 2024
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Great but no breakfast they don’t serve breakfast
Brittanee
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rebecca am 25. März 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!
2/10 – Ungenügend
Shaquita
20. Feb. 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This property is disgusting. I would never stay at this property again. The room that I stayed in actually smelled so bad it didn’t matter how much air freshener I sprayed in that room. Every time I walked in the room it had like a mildew kind of smell then to add insult to injury they charge me $25 for making towels dirty like aren’t you supposed to do that a horrible experience that I will never have again.
Shaquita
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Front Desk am 22. Feb. 2024
Thank you for taking the time to review your stay. I apologize that it appears you didn't have the experience we would have hoped for. While we certainly understand that towels will get dirty we do charge for linen when it's beyond typically use consisting of makeup, hair dye, and like damages. We do hope that if you find yourself in the area again you choose to stay with us.
10/10 – Hervorragend
Stephanie
Mit dem Partner gereist
19. Feb. 2024
Gut: Sauberkeit und Personal & Service
Stayed one night to catch a flight. It wasn’t fancy, but it served its purpose.
Stephanie
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rebecca am 25. März 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!
10/10 – Hervorragend
Allison
19. Feb. 2024
Gut: Sauberkeit und Personal & Service
I got great sleep.
Allison
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rebecca am 25. März 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!
6/10 – Okay
Hakeem
17. Feb. 2024
Hakeem
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Rebecca am 25. März 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!
2/10 – Ungenügend
Karly
Geschäftlich gereist
16. Feb. 2024
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
DO NOT STAY HERE.
Very run down hotel. Bed is hard, not comfortable. Thankfully the carpet is clean. Bathroom was gross. Very disappointed. Plus if you book on hotels.com they make you pay a12 dollar fee. It doesn't say it anywhere until you check in. So annoying.
Karly
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rebecca am 25. März 2024
Dear Karly, thank you for your candid review of your stay at our hotel. We sincerely apologize that your experience was not up to our standards. Your feedback is highly valued and helps us make decisions regarding improvements and updates to our facilities.
6/10 – Okay
Stacy
14. Feb. 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
There was bugs in the jacuzzi tub & around it. But the room was decent.
Stacy
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rebecca am 25. März 2024
Dear Stacy, thank you for your candid review of your stay at our hotel. We sincerely apologize that your experience was not up to our standards. Your feedback is highly valued and helps us make decisions regarding improvements and updates to our facilities.
10/10 – Hervorragend
Shecaniah
14. Feb. 2024
Gut: Sauberkeit und Personal & Service
Perfect
Shecaniah
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rebecca am 25. März 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!
6/10 – Okay
Bonnie
Mit der Familie gereist
13. Feb. 2024
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Clean is all you get
The hotel charges an extra fee for using Expedia and they no longer have anything for breakfast
Bonnie
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rebecca am 25. März 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!