Tägliches großes Frühstück (18 EUR pro Person)

Bewertungen von Elia Ermou Athens Hotel

4 out of 5
Elia Ermou Athens Hotel
15-17 Ermou, Athens, Atikki

Bewertungen

9,4

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9,8/10

Sauberkeit

9,4/10

Personal & Service

9,4/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Claudia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfekte Lage
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Eleftheriadis Stefanos am 7. Mai 2024
Dear Claudia, Thank you for sharing your positive feedback! We're thrilled to hear that you enjoyed the cleanliness, staff service, and the overall conditions and facilities of the property. Your satisfaction is our priority, and we look forward to providing you with another excellent experience in the future!Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Panorea

Aufenthalt von 5 Nächten im April 2024
Antwort von Eleftheriadis Stefanos am 7. Mai 2024
Dear Panorea, Thanks for your response! We are glad you had a great experience with us at The Elia Ermou Athens Hotel.We hope to welcome you back again soon.Kind regards, Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Ana-Maria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gute Lage, neben Syntagma Platz. Akropolis, Agora, Plaka, Nationalgarten zu Fuß bequem zu erreichen. Frühstück sehr gut mit viel Auswahl sowohl Warm auch Kaltbuffet. Restaurant mit super Blick auf Akropolis. Zimmer (mit Hamam) - 6.Stock - sehr groß mit Balkon - auch sehr groß. Obwohl die Ermou Str. sehr laut ist, es ist DIE Einkaufstr. in Athen konnten wir sehr gut schlafen. (Balkontür zu) Definitiv SEHR zu empfehlen.
Aufenthalt von 8 Nächten im März 2024
Antwort von IOANNIS GALANIS am 1. Apr. 2024
Dear Ana-Maria , Thank you very much for sharing your recent experience with us here at Elia Ermou Athens Hotel. Your kind words are well appreciated and I am sure, prospective guests who will be reading your comments will definitely be enticed to have the same experience with us. We certainly look forward to welcoming you back. Kind regards, Galanis Ioannis General Director

8/10 – Gut

Lena

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von IOANNIS GALANIS am 9. Feb. 2024
Dear Lena , Thank you for staying at The Elia Ermou Athens Luxury Hotel while being to the lively city of Athens! Besides, thank you for having taken the time to write such a detailed review regarding your stay with us and you felt inspired to tell others about it. My team and I are delighted to read that you had a remarkable experience with us. Thank you for commending my associates; I will pass your kind words to them and I am pretty sure they will be very encouraged by them. Once again thank you for your feedback and we hope to welcome you to our design hotel soon. Kind regards , Galanis Ioannis General Director

10/10 – Hervorragend

Cvjetko

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von IOANNIS GALANIS am 9. Feb. 2024
Dear Cvjenko , Thank you for staying at The Elia Ermou Athens Luxury Hotel while being to the lively city of Athens! Besides, thank you for having taken the time to write such a detailed review regarding your stay with us and you felt inspired to tell others about it. My team and I are delighted to read that you had a remarkable experience with us. Thank you for commending my associates; I will pass your kind words to them and I am pretty sure they will be very encouraged by them. Once again thank you for your feedback and we hope to welcome you to our design hotel soon. Kind regards , Galanis Ioannis General Director

10/10 – Hervorragend

Parick

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Zentrale Lage, sauber und modern, hervorragendes Frühstückbuffet
Aufenthalt von 4 Nächten im Oktober 2023

8/10 – Gut

Anne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023

6/10 – Okay

Anton

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Lage sehr gut, Schimmel in der Badewanne😫 sauberkeit - naja .. personal freundlich. Frühstück - Arm ..
Aufenthalt von 3 Nächten im August 2022

10/10 – Hervorragend

Michael

Aufenthalt von 5 Nächten im März 2022

10/10 – Hervorragend

Lars, Wiesbaden

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolles Hotel mit guter Lage. Skybar mit fantastischem Blick auf die Akropolis. Personal sehr freundlich und aufmerksam. Frühstück sehr gut. Sehr gute Sauberkeit.
Aufenthalt von 3 Nächten im März 2022

6/10 – Okay

Henk

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im März 2022

10/10 – Hervorragend

Werner

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im November 2021

10/10 – Hervorragend

Evren

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Elia Ermou Athens am 13. Okt. 2021
Dear Evren, We would like to thank you for your positive feedback. It would be our pleasure to welcome you again to our city and our Hotel. Best regards

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Elia Ermou Athens am 11. Okt. 2021
Dear Guest, We would liek to thank you for your positive feedback. It would be our pleasure to welcome you again to our city and our Hotel. Best regards Elia Ermou Athens Hotel

10/10 – Hervorragend

Dmytro

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ich bin positiv überrascht… alles wo man hinschaut ist perfekt
Aufenthalt von 1 Nacht im August 2021
Antwort von Elia Ermou Athens am 31. Aug. 2021
Dear Dmytro, We would like to thank you for your positive feedback. It would be our pleasure to welcome you again to our city and our Hotel. Best regards Elia Ermou Athens Hotel Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Ausstattung und Zustand der Unterkunft
Nettes, relativ neues Hotel mit freundlichen Mitarbeitern.
Aufenthalt von 1 Nacht im August 2021
Antwort von Elia Ermou Athens am 12. Aug. 2021
Dear Guest, We would like to thank for taking the time to review our services. It wouldbe our pleasure to welcome you again to our city and our Hotel Best regards Elia Ermou Athens Hotel Team

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
wunderbare zentrale Lage, Sauberkeit, Freundlichkeit und tolle Ausstattung der Zimmer, Hammer Aussicht auf die Akropolis
Aufenthalt von 4 Nächten im Juni 2021
Antwort von Elia Ermou Athens am 6. Juli 2021
Dear Guest, We would like to thank you for your posotive feedback. It would be our pleasure to welcome you again to our city and our Hotel. With kind regards Elia Ermou Athens Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2021
Antwort von Elia Ermou Athens am 18. Mai 2021
Dear Guest, We would like to thank you for your positive feedback. It would be our pleasure to welcome you again to our city and our Hotel With kind regards Elia Ermou Athens Hotel Team

8/10 – Gut

Christopher

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2020
Antwort von Elia Ermou Athens Hotel Team am 2. Nov. 2020
Dear Christopher, Thank you for choosing our hotel for your recently stay in Athens and your review. We wish you enjoyed your stay at Elia Ermou Athens Hotel as much as our other customers do. We hope to have the opportunity to welcome you again and make your stay better. Best regards, Elia Ermou Athens Hotel Team

8/10 – Gut

Christopher

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2020
Antwort von Elia Ermou Athens Hotel Team am 2. Nov. 2020
Dear Christopher, Thank you for choosing our hotel for your recently stay in Athens and your review. We wish you enjoyed your stay at Elia Ermou Athens Hotel as much as our other customers do. We hope to have the opportunity to welcome you again and make your stay better. Best regards, Elia Ermou Athens Hotel Team

10/10 – Hervorragend

Tobias

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Super tolles Hotel mitten in der Stadt im Centrum. Es war alles super, bis auf das Corona Frühstück da war das ganze Team komplett überfordert.
Aufenthalt von 2 Nächten im Oktober 2020
Antwort von Elia Ermou Athens Hotel Team am 27. Okt. 2020
Dear Tobias, Thank you for choosing our hotel for your stay in Athens and your review. We are happy to hear that you enjoyed your stay at Elia Ermou Athens Hotel. We sincerely look forward to welcoming you again soon. Wir werden uns freuen, Sie wieder willkommen zu heißen. Best regards, Elia Ermou Athens Hotel Team

10/10 – Hervorragend

Maximilian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfekte Lage, sehr guter Service Wände und Tür etwas hellhörig
Aufenthalt von 3 Nächten im Oktober 2020
Antwort von Elia Ermou Athens Hotel Team am 14. Okt. 2020
Dear Maximilian, Thank you for choosing our hotel for your stay in Athens and your review. It makes us really happy to hear that you enjoyed our hospitality and your stay at Elia Ermou Athens Hotel is nice and memorable experience. We have noted all your comments and they will be taken into consideration. We sincerely look forward to welcoming you again soon. Best regards, Elia Ermou Athens Hotel Team

10/10 – Hervorragend

efraim

Aufenthalt von 1 Nacht im September 2020
Antwort von Elia Ermou Athens Hotel am 5. Okt. 2020
Dear Guest Thank you for choosing our hotel for your stay in Athens and your review. We are really happy to hear that you enjoyed our hospitality and your stay at Elia Ermou Athens Hotel was a nice and memorable experience. We sincerely look forward to welcoming you back soon. Best regards, Elia Ermou Athens Hotel

8/10 – Gut

Esther

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Zentral - gute Ausgangslage
Lage ist super. Einkaufen, Park, Metro. Von Aussen kein Lärm hörbar jedoch von den anderen Zimmer ist es ringhörig! Nettes Personal. Leider Wellness nicht offen. In anderen Hotel war der Wellness unter Einschränkung der Personenzahl trotz Covid benutzbar...
Aufenthalt von 1 Nacht im August 2020
Antwort von Elia Ermou Athens Hotel am 3. Sept. 2020
Dear Esther, Thank you for choosing our hotel for your stay in Athens and taking the time to write your feedback. We are really happy to hear that you enjoyed your stay at Elia Ermou Athens Hotel and we reached our goal to offer you a memorable hospitality and you had a good experience in our hotel and city. We are really sorry about the no operation of Wellness Club but due to this unprecedented situation there are a lot of restrictions. We look forward to welcoming you back soon. Best regards, Elia Ermou Athens Hotel

10/10 – Hervorragend

TobiS, Düsseldorf

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have a vacation during pandemic, but the hotel offers the safety and healthy atmosphere during our stay. The hotel staffes are very nice and very helpfull. The room is also nice with acropolis view from the balcony. Two things that I really like are: 1) We are being asked to inform the hotel if our room is needed to be cleaned etc. This issue is not only the pandemic issue but also the enviromental issue (is it really necessary everyday room to be cleaned?, I decide every 2 days) 2) Our breakfast is served by the hotel so that I can choose what I want really to eat and not what my eyes like to have. Before pandemic peoples during breakfast buffet just pick up the food but left them on the plate making so much waste. I think during pandemic we learn also how to respect the food.
Aufenthalt von 7 Nächten im August 2020
Antwort von Elia Ermou Athens Hotel am 17. Aug. 2020
Dear TobiS, Thank you for choosing our hotel for your stay in Athens and taking the time to write your feedback. We are glad to hear that you enjoyed your stay at Elia Ermou Athens Hotel and you liked our hospitality. We would like to note that the hotel follows a green, eco-friendly policy and also specially this period due to this unprecedented situation, we take care to comply with all the measures four ours and our guests’ safety. We sincerely look forward to welcoming you again soon. Best regards, Elia Ermou Athens Hotel

8/10 – Gut

Katharina, Mauritius

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beste Lage, mitten in Athens. Vieles zu Fuß zu erreichen. Reichhaltiges Frühstück, Freundliches, zuvorkommendes Personal.
Aufenthalt von 2 Nächten im März 2020
Antwort von Elia Ermou Athens am 18. März 2020
Dear Guest, We would like to thank you for your kind words and positive review. Your thank you note will be ditributed to all our staff. It would be our pleasure to welcome you again in our city and our hotel. Elia Ermou Athens Hotel Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im November 2019
Antwort von Elia Ermou am 22. Nov. 2019
Dear Guest, Thank you for your score. We hope to have the opportunity to host you again. Best Regards, Elia Ermou Athens Hotel Team

10/10 – Hervorragend

Nelly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
GREAT ATHENS SOJOURN
PERFECT LOCATION TO DISCOVER ALL THE SIGHTS ON FOOT. GOOD FOOD AND SERVICE AT THE 7TH FLOOR RESTAURANT WITH PERFECT ACROPOLIS VIEW.
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Christina T. am 18. Okt. 2019
Dear guest, Thank you for choosing to stay with us and taking the time to write a lovely review. We all look forward to welcoming you back again soon.

8/10 – Gut

Karl-Heinz

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Die Aufzüge im Hotel sind miserabel gesteuert. Lange Wartezeiten, trotz drei Aufzügen, die ständig in Bewegung zu sein scheinen.
Aufenthalt von 4 Nächten im September 2019
Antwort von Christina T. am 14. Sept. 2019
Dear guest, Thank you for letting us know about your positive experience at Elia Ermou Athens Hotel. We look forward to welcoming you back.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im August 2019
Antwort von Christina T. am 3. Sept. 2019
Dear guest, Thank you for letting us know about your positive experience at Elia Ermou Athens Hotel. We look forward to welcoming you back.

10/10 – Hervorragend

Oliver

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spitzen Hotel
Ein super Hotel.mit guten Service und sehr freundlichem Personal. Hat locker den 5 Stern verdient. Riesen Frühstücksbüffet mit wirklich allem was man sich vorstellen kann. Top moderne Zimmer mit super bequemen Betten. Ein tolles Wellnessangebot mit qualitativ hochwertigen Massagen zu sehr günstigen Preisen. Wir kommen wieder, auf jeden Fall.
Aufenthalt von 1 Nacht im August 2019
Antwort von Christina T. am 19. Aug. 2019
Dear Guest, Thank you very much for your compliments as this serves as an encouragement to keep on delivering such high standards of services. We look forward to your next visit.

2/10 – Ungenügend

Dana

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I found bed bugs in the bed. I had to move to a different room in the middle of the night and couldn't sleep all night because of fear of bed bugs bites. The room wasn't clean and the rooms are not well-maintained at all. the street outside is very noisy and I could hear the loud music from the rooftop across the street until very late at night.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location and up-to-date amenities. The staff was super helpful. The bar on top could have had poor service. That was the only issue we had.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eleftheriadis Stefanos am 22. Mai 2024
Dear Stephen, Thank you for your kind review with us at Elia Ermou Athens Hotel! We’re delighted to hear that you enjoyed our excellent location, up-to-date amenities, and found our staff super helpful. Your positive comments about our cleanliness, service, and property conditions mean a lot to us.We apologize for the experience you had at our rooftop bar. We appreciate your feedback and will address this issue with our team to ensure better service in the future.Thank you for staying with us, and we hope to have the opportunity to welcome you back for an even better experience next time.Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Nathaly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location is amazing !!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Eleftheriadis Stefanos am 25. Mai 2024
Dear Nathaly, Thank you for your kind review with us at Elia Ermou Athens Hotel! We’re delighted to hear that you appreciated our cleanliness, staff and service, and property conditions and facilities. It’s fantastic to know that you found our location amazing!Your positive feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay.Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Elias

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eleftheriadis Stefanos am 22. Mai 2024
Dear Elias, Thank you for your kind review! We’re delighted to hear that you appreciated our cleanliness, staff and service, and property conditions and facilities.Your positive feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay.Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Chris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eleftheriadis Stefanos am 21. Mai 2024
Dear Chris, Thank you for your wonderful review with us at Elia Ermou Athens Hotel! We’re delighted to hear that you enjoyed our cleanliness, staff and service, amenities, and property conditions and facilities. It’s fantastic to know you found our hotel to be great.Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay.Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Anish

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best location if you want to be at the Center of all action. Everything is at walking distance, although be prepared to walk in Athens.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Eleftheriadis Stefanos am 20. Mai 2024
Dear Anish,Thank you for your fantastic review! We’re thrilled to hear that you appreciated our cleanliness, staff, service, amenities, and property conditions. It’s wonderful to know that you enjoyed our prime location in the heart of all the action and found everything within walking distance.We appreciate your note about being prepared to walk in Athens – it’s part of the city’s charm, and we’re glad it contributed to your experience.We look forward to welcoming you back for another enjoyable stay!Kind regards,Eleftheriadis Stefanos Operations Manager

8/10 – Gut

Alan

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Walked everywhere...great location
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Eleftheriadis Stefanos am 20. Mai 2024
Dear Alan, Thank you for your kind review with us at Elia Ermou Athens Hotel! We’re delighted to hear that you enjoyed our great location and were able to walk everywhere. It’s wonderful to know that our staff, service, and property conditions met your expectations.Your positive comments mean a lot to us, and we look forward to welcoming you back for another enjoyable stay. If there’s anything more we can do to make your next visit even better, please let us know.Best regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Joshua

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
What a great stay! The staff was just perfect!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eleftheriadis Stefanos am 21. Mai 2024
Dear Joshua, Thank you for your fantastic review! We’re delighted to hear that you had a great stay and that our staff provided perfect service. It’s wonderful to know that you also appreciated our amenities and property conditions.Your kind words mean a lot to us, and we look forward to welcoming you back for another excellent experience.Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Heather

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
room, bed , showers amazing
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Eleftheriadis Stefanos am 17. Mai 2024
Dear Heather, Thank you for your wonderful review with us at Elia Ermou Athens Hotel! We're delighted to hear that you enjoyed the cleanliness, staff service, and our facilities. It's great to know that you found the room, bed, and showers amazing. We appreciate your kind words and look forward to welcoming you back soon.Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Marina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eleftheriadis Stefanos am 16. Mai 2024
Dear Marina,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our cleanliness, staff service, property conditions and facilities. It's wonderful to know that our location also met your expectations.Your positive comments are greatly appreciated and encourage our team to maintain the high standards we strive for. We hope to have the pleasure of welcoming you back to Elia Ermou Athens Hotel in the near future!Kind regards,Eleftheriadis Stefanos Operations Manager

8/10 – Gut

FangHui

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall, the hotel was great.. however, the USB charger in the room was not working; the staff came to fix the problem and said it was intended not to work. Then why leave the USB port
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eleftheriadis Stefanos am 15. Mai 2024
Dear FangHui, Thank you for your feedback and for highlighting what you enjoyed about your stay with us at Elia Ermou Athens Hotel, including our cleanliness, staff, service, amenities, and property conditions. We sincerely apologize for the inconvenience caused by the non-functional USB charger in your room. We appreciate you bringing this to our attention and will address this issue to prevent future misunderstandings. Your insights are valuable to us, and we hope to have the opportunity to welcome you back for an even better experience.Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Xin

Mit der Familie gereist
Location is excellent. Breakfast is nice
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Eleftheriadis Stefanos am 14. Mai 2024
Dear Xin,Thank you for your feedback with us at Elia Ermou Athens Hotel! We're pleased to hear that you enjoyed our excellent location and nice breakfast. We appreciate your comments and hope to welcome you back soon!Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eleftheriadis Stefanos am 15. Mai 2024
Dear Lisa, Thank you for your positive feedback with us at Elia Ermou Athens Hotel! We're glad to hear that you appreciated our cleanliness, staff and service, as well as our property conditions and facilities. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Kind regards,Eleftheriadis Stefanos Operations Manager

4/10 – Schlecht

ODED

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Missing towels Left over of shower cap The room was very noisy Room maintenance was poor - shower tap, entrance door. Shower water temperature changed all the time Etc.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eleftheriadis Stefanos am 16. Mai 2024
Dear Oded,Thank you for taking the time to provide your detailed feedback with us at Elia Ermou Athens Hotel. We sincerely apologize for the inconveniences you experienced during your stay, including the missing towels, leftover shower cap, noise levels, and maintenance issues with the shower tap, entrance door, and water temperature.We understand how these issues can significantly impact your stay, and we are truly sorry for falling short of your expectations. Please rest assured that we are addressing these concerns with our housekeeping and maintenance teams to prevent such occurrences in the future.Your comments are crucial for us to improve our services and ensure a comfortable and enjoyable stay for all our guests. We hope you will consider giving us another chance to provide you with a better experience in the future.Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Steven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good location, close to many of the sites in Athens, plenty of good choices for eating. The view from the roof top restaurant/bar is outstanding.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Eleftheriadis Stefanos am 14. Mai 2024
Dear Steven, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the cleanliness, staff, service, and facilities during your stay with us at Elia Ermou Athens Hotel. It's great to know that our location provided you with easy access to many sites in Athens and plenty of dining options. We're also pleased that you appreciated the outstanding view from our rooftop restaurant and bar. We look forward to welcoming you back on your next visit!Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Brett

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed at this property twice - both rooms were well appointed. The shower being in a separate room is fantastic. My first room was with a view which was great and worth the upcharge. My second room I opted not to have a view, and it was fine as well. Both rooms were clean, comfortable bed, and quiet. It's a great location, easy to walk to the points of interest. The gym facility is average but am glad it was there. Takes about 5 minutes to get the bike started just to let me specify a level and get on with it. The reception area is a bit cramped so when it's busy it's a bit chaotic. There is also no ramp for getting to the elevator so going from reception to the elevator (up three steps) seems like something that could be easily addressed with a remodel. These steps are also near where people queue for checkout and are seated waiting for their taxi.
Aufenthalt von 1 Nacht im April 2024
Antwort von Eleftheriadis Stefanos am 12. Mai 2024
Dear Brett, Thank you for sharing your detailed feedback from your two stays with us. We're delighted to hear that you found both rooms well-appointed and enjoyed the separate shower room. It's great to know that you appreciated the view from your first room and found value in it. We're glad that even without a view in your second room, you still had a comfortable experience.We apologize for any inconvenience you experienced with the gym facility and the delay in starting the bike. Your feedback will certainly be taken into consideration as we strive to improve our amenities and services. Additionally, we appreciate your observations about the reception area layout and the accessibility issue near the elevator. We'll definitely look into ways to address these concerns to enhance the overall guest experience.We're thrilled that you found our location convenient for exploring the points of interest nearby. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again in the future.Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Célyne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parfait! Avec en prime le restaurant sur la terrasse sur le toit de l’hôtel où nous avons une vue spectaculaire sur l’Acropole!!!!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Eleftheriadis Stefanos am 10. Mai 2024
Dear Celyne, We're thrilled to hear that you had a perfect stay with us at Elia Ermou Athens Hotel! It's fantastic that you enjoyed the added bonus of our restaurant on the roof terrace with its spectacular view of the Acropolis. Thank you for appreciating our cleanliness, staff, service, amenities, and overall property conditions and facilities. Your positive feedback means a lot to us, and we can't wait to welcome you back for another wonderful experience in the future!Kind regards,Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Tracy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eleftheriadis Stefanos am 11. Mai 2024
Dear Tracy, Thank you for your positive feedback with us at Elia Ermou Athens HOtel! We're thrilled to hear that you enjoyed the cleanliness of our property, the high level of service provided by our staff, and the overall condition and facilities of our hotel. Your satisfaction is our priority, and we're grateful for your kind words. We look forward to welcoming you back for another excellent experience in the future!Kind regards, Eleftheriadis Stefanos Operations Manager

10/10 – Hervorragend

Elena

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very efficient staff. Very accommodating to our needs. Will definitely return and recommend to others!
Aufenthalt von 2 Nächten im April 2024
Antwort von Eleftheriadis Stefanos am 9. Mai 2024
Dear Elena, Thank you for your positive feedback! We're thrilled to hear that you were impressed with the cleanliness, staff, service, amenities, and overall property conditions. It's fantastic to know that our staff were efficient and accommodating to your needs. We truly appreciate your recommendation and look forward to welcoming you back on your next visit.Kind regards,Eleftheriadis Stefanos Operations Manager