Sitzecke in der Lobby

Bewertungen von Berkeley Oceanfront Hotel

3 out of 5
Berkeley Oceanfront Hotel
1401 Ocean Ave, Asbury Park, NJ

Bewertungen

7,4

Gut

429 von insgesamt 1158 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
265 von insgesamt 1158 Gästebewertungen haben eine Bewertung von 8 - Gut" "
201 von insgesamt 1158 Gästebewertungen haben eine Bewertung von 6 - Okay" "
157 von insgesamt 1158 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
106 von insgesamt 1158 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,0/10

Personal & Service

6,8/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk am 26. Mai 2024
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff (or specific department) are greatly appreciated.

10/10 – Hervorragend

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Convenient to beach and Boardwalk.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk manager am 26. Mai 2024
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff (or specific department) are greatly appreciated.

6/10 – Okay

Beth

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The service was completely lacking. I specifically asked about valet parking when I made my reservation yet when I arrived Valet said lot was full. You had a wedding &a conference. Don’t book business if you can’t fit it. I slipped him $20 bucks just to keep my car up front because I had to leave which I specified at 5:30AM as I was managing a 5K in the area. I wasn’t gonna walk to a lot alone at that Hour OR go hunting for a car in the semi darkness. When I went to check in the front desk lady had left. There was a very nice lady who filled in, the same woman who owns the gift shop &restaurant, but I had to wait 20 minutes for the person who knew how to check in to return! I was already tired having been on the 5k site for 12 hours. The next morning I came down at 5:30 and there was no one at the desk again. My husband and I were shouting “hello hello hello” in the empty lobby for 10 mins. I needed to get my car and had no idea where my keys were. I had a 6 AM meeting with the police in town and I could not be late. Finally some guy came back schlepping coffee urns and said he was sorry he had to go make coffee. How ridiculous! Have somebody else make coffee. You don’t leave the front desk unattended. BTW we also never got our wake up call. I made my meeting literally by 1 minute but did not need the extra aggravation. Only thing this hotel has going for it is that the rooms are nicely furnished and large compared to the bare-bones IKEA style of other properties.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk management am 23. Mai 2024
On behalf of the Berkeley Ocean front hotel, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Certainly, this is not the type of guest experience we are trying to provide. I am particularly sorry that you did not bring your concerns to our attention during your stay so that we could meet your requests immediately.

4/10 – Schlecht

julie

Verbesserungswürdig: Zustand der Unterkunft
Very noisy and thin walks. People next door were super loud at 8 am. Kids screaming and yelling and lots of people in one room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front office Management am 21. Mai 2024
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.

10/10 – Hervorragend

Zachary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Supervisor am 8. Mai 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

2/10 – Ungenügend

Scott

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room #416 was in awful condition. The window screen was ripped, the blinds had many holes in them, the room door was not secure , the carpets need to actually be vacuumed, the shower water supply had to be forced to the on position and the overall condition of the room was very poor and warn out. I do have pictures of these issues. To charge $400 for a one night stay and to be in that condition is clearly a business that doest take care of their facility nor take pride in what they have to offer. This will. be my review statement.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Office management am 7. Mai 2024
Good Morning ScottThank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services. On behalf of the Berkeley Oceanfront Hotel, please accept my sincerest apologies for the inconvenience you endured as a result of the poor room conditions. We are working with our maintenance team and housekeeping staff, and they are addressing the issues you mentioned directly with your room however I apologize it wasn’t resolved sooner. I hope we will be able to retain your valued patronage and regain your confidence when your travel plans again bring you to the Jersey Shore area. If I may be of any future service, please do not hesitate to contact me directly. We would love to do something for you to make up for this.

10/10 – Hervorragend

Frederico

Aufenthalt von 1 Nacht im Januar 2024
Antwort von FOM am 21. Mai 2024
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.

6/10 – Okay

Brent

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
It’s a nice hotel in a great location. But upon check in I was told there is an additional $25/day “service fee” and $40/day fee for parking. I asked about street parking and they said I might save a little bit of money if I park at a meter on the street. The concierge failed to mention that there was a free parking lot 1 street away. The room was clean and nice, but the windows were old and were letting a slight breeze in even thought they were shut. It was very very windy that day. And the curtains were ripped and very old. In the end it was an okay experience, but given the hidden fees on top of the original price (which was not cheap) I would have expected better curtains and windows, and to be told there was a free parking option down the street.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front office Management am 15. Apr. 2024
On behalf of the Berkeley Ocean front hotel, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Certainly, this is not the type of guest experience we are trying to provide. I am particularly sorry that you did not bring your concerns to our attention during your stay so that we could meet your requests immediately.

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Front office Management am 7. Apr. 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 – Hervorragend

Aimee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Charming hotel by the seaside. The beds were comfortable and the rooms relatively quiet.
Aufenthalt von 4 Nächten im März 2024
Antwort von Front office Management am 26. März 2024
Thank you for taking the time to write of your recent experience. Your kind and gracious comments regarding the Hotel facilities are greatly appreciated. I have taken the liberty of sharing your comments throughout the organization.

8/10 – Gut

Rebecca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice and accommodating.
Aufenthalt von 1 Nacht im März 2024
Antwort von Shaquela Brodie am 25. März 2024
Your kind and gracious comments regarding the Hotel facilities are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more!

8/10 – Gut

Sunny, Long Valley

Aufenthalt von 1 Nacht im März 2024
Antwort von Front office Management am 15. Apr. 2024
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.

8/10 – Gut

Mike

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is a little dated but has some character, close to beach and boardwalk. Shopping is nearby. Did not have free parking, so this was an additional expense but all in all not a bad place to stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Front office Management am 25. März 2024
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services

8/10 – Gut

walter, Manalapan

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Property is old. It is a historic site. That said, very nice location, ocean view, steps to Asbury Park boardwalk. Property has limited food and beverage choices. That would be nothing for breakfast on Wed. Thur and Friday. Rooms are large but dated and need work. It appears renovations are taking place on the property. If you want to explore Asbury Park it is an adequate choice.
Aufenthalt von 4 Nächten im März 2024
Antwort von Front office Management am 19. März 2024
On behalf of the Berkeley Ocean front hotel, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Certainly, this is not the type of guest experience we are trying to provide.

8/10 – Gut

Maritza

Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk Supervisor am 31. März 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

4/10 – Schlecht

Tanmay

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property needs major renovations. Carpet was dirty and most of the things are outdated. Does not feel like 3 star. Also, the view is not that great.
Aufenthalt von 1 Nacht im März 2024
Antwort von Shaquela Brodie am 4. März 2024
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. On behalf of the Berkeley Oceanfront Hotel, please accept my sincerest apologies for the inconvenience you endured as a result of the poor room conditions. We are working with our maintenance & housekeeping team to address the issues you mentioned directly with your room; however I apologize it wasn’t resolved sooner. While not a typical guest experience at the Berkeley that we like to have, I hope we will be able to retain your valued patronage and regain your confidence when your travel plans again bring you to the Asbury Park area. If I may be of any future service, please do not hesitate to contact me directly.

4/10 – Schlecht

Melissa

Aufenthalt von 1 Nacht im März 2024
Antwort von Front office Management am 24. März 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 – Hervorragend

Constance

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Received a parking ticket across the street. Can’t believe they charge you $40 to park at hotel!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Shaquela Brodie am 27. Feb. 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us, and we appreciate your feedback about our parking pricing.

8/10 – Gut

Tara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Shaquela Brodie am 26. Feb. 2024
Thank you for taking the time to write of your recent experience. While we value all feedback, certainly we enjoy the complements all that much more! I look forward to welcoming you back in the near future. If I may ever be of any service, please do not hesitate to call me directly.

8/10 – Gut

Philip

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have stayed several times: the rooms are clean and the staff service excellent. There are just a few things that would be greatly appreciated in the rooms such as a mini refrigerator.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Shaquela Brodie am 25. Feb. 2024
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff is greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front office Management am 19. Feb. 2024
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.

8/10 – Gut

Maria

Aufenthalt von 1 Nacht im Januar 2024
Antwort von James am 7. Feb. 2024
Thank you for staying with us. We are glad you enjoyed your stay!

10/10 – Hervorragend

Glenn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von James am 7. Feb. 2024
Thank you for your feedback. We hoped you enjoyed your stay with us.

10/10 – Hervorragend

Joseph W Blaha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk clerk Joe was phenomenal!! He went above and beyond across the board, and was helpful to myself and friends for any need we had! He is a star, and should be recognized as such by his employers!!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Shaquela Brodie am 5. Feb. 2024
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from Joseph are greatly appreciated. I am most fortunate to work with such a service-oriented professional. As one of the Front office Supervisors I have taken the liberty of sharing your comments Joseph and throughout the organization.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk Supervisor am 5. Feb. 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 – Hervorragend

Victoria

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Laura Ferrara am 29. Jan. 2024
Thank you for a wonderful review, Victoria!

10/10 – Hervorragend

Zsuzsanna

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Light of Day 2024
Mycket bra hotel med trevlig personal
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Laura Ferrara am 29. Jan. 2024
Thank you for your feedback regarding your stay with us. We are so glad you enjoyed your stay with us and hope to welcome you back in the future!

10/10 – Hervorragend

Ann Marie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Supervisor am 22. Jan. 2024
Thank you for taking the time to complete our survey following your recent stay. all feedback is appreciated. It is through such candid feedback that we continue to improve upon our product and services.

10/10 – Hervorragend

Sophia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful clean stay with updated rooms
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Supervisor am 22. Jan. 2024
Your kind and gracious comments regarding the Hotel facilities are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.

10/10 – Hervorragend

Harriette

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The staff was exceptional. The property had very limited parking. You could pay for street parking or pay for valet parking. The property needs work, who ever did work in this hotel, they didn't care. The fixtures are old, poor lighting.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Supervisor am 3. Jan. 2024
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff (or specific department) are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.

4/10 – Schlecht

Hoon, Wayne

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
resort fee not described on expedia, but the hotel charges. valet parking was told $40, but charged $70
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Supervisor am 3. Jan. 2024
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.

10/10 – Hervorragend

Renzo

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Supervisor am 22. Jan. 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

8/10 – Gut

Marcone

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Front Office Supervisor am 22. Jan. 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Improving, But Not There Yet
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Front Office Management am 26. Dez. 2023
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.

6/10 – Okay

Annmarie

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Stayed several times, each time getting disappointed. Maybe the first time was good because it was the summer. If you're going to be open in the winter, there has to be a draw, things open, especially if you're going to continue to charge resort fee. Sitting in the lobby isnt resort worthy. Next time, staying elsewhere. Its a missed opportunity on the hotels part because of their prime location.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Front Office Management am 26. Dez. 2023
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.

10/10 – Hervorragend

Roberta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The kindness and courtesy of the staff will bring us back again.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Office Management am 31. Dez. 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the staff are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.

2/10 – Ungenügend

LOIS

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
TV did not work and the smoke detector battery needed changed so it tweeted.could not get refund as I booked and prepaid through Expedia
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Management am 18. Dez. 2023
2E.GENERAL APOLOGY – NOT UP TO EXPECTATIONSOn behalf of the Berkeley Ocean front hotel, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Certainly, this is not the type of guest experience we are trying to provide. I am particularly sorry that you did not bring your concerns to our attention during your stay so that we could meet your requests immediately.. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.

4/10 – Schlecht

Steven

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Supervisor am 17. Dez. 2023
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for any inconvenience you may have endured. Certainly, this is not the type of guest experience we are trying to provide. It is through such candid feedback that we continue to improve upon our product and services.

10/10 – Hervorragend

Renee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay at Berkeley
It was wonderful, large room looking at the ocean. Beautiful hotel and the people at the front fest could not be nicer.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Supervisor am 12. Dez. 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.

2/10 – Ungenügend

Melissa

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This whole ‘hotel’ is horrible. Beds are the worst I’ve ever slept on in all my years of traveling, bathroom lights are on a timer and shut off while you’re in there, coffee is “free” but you can’t find it and you end up accidentally paying 8$ for 2 coffees in the lobby. Shower backed up so I was standing in 2 inches of water the whole time. Air conditioning didn’t work even though we had the key in the slot needed to run it (can only run when you’re in the room). Toilet sounded like a freight train squeezing to a stop for five minutes after flushing and shower head kept going for 5 minutes or so after shutting off. Overall not clean, comfortable or worth our money.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Office Supervisor am 12. Dez. 2023
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.

10/10 – Hervorragend

Edward

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Office Supervisor am 5. Dez. 2023
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

8/10 – Gut

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Desk Supervisor am 28. Nov. 2023
Thank you for a wonderful review, Robert! We hope to welcome you back in the future!

10/10 – Hervorragend

Blanche

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Berkley was a short walk to the boardwalk. the staff was very kind and helpful.
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Office Supervisor am 22. Nov. 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff (or specific department) are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization. On behalf of the Berkeley Hotel, please accept my sincerest apologies for the inconvenience you endured as a result of the poor room conditions. We have worked with our maintenance team and they have addressed the issues you mentioned directly with your room however I apologize it wasn’t resolved sooner.

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The desk clerk was very nice. It's winter at the shore, so it was very quiet. The view was good, a little of town, a little of the ocean. Prices in the town were good. Nice happy hour at the Iron Whale.
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Desk Supervisor am 22. Nov. 2023
Thank you for staying with us and am glad that you have a great time and we are looking forward to welcome you back again.

10/10 – Hervorragend

Jon

Aufenthalt von 1 Nacht im November 2023
Antwort von Front Office Supervisor am 5. Dez. 2023
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von Front desk supervisors am 12. Nov. 2023
Thank you for your feedback and we hope to welcome you back in the future.

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Laura Ferrara am 12. Nov. 2023
Thank you for a wonderful review, Christopher! We hope to welcome you back in the future!

6/10 – Okay

kelly, sewell

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Needs an update. Paint spots all over bathroom and carpet. Heat wasn’t working. Bathroom is freezing, however very spacious room and very convenient to boardwalk and downtown
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Office Supervisor am 5. Nov. 2023
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.

4/10 – Schlecht

Angela, Summit

Gut: Sauberkeit und Personal & Service
Hotel needs more updating. $70 parking! $28 “resort fee” that included coffee in the morning. That’s it. Just coffee.
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Office Supervisor am 5. Nov. 2023
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.

6/10 – Okay

Krista

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Firstly the valet attendants and front desk staff were super friendly And helpful. The room was clean where it counted - bed and linens, bathroom and so on. There were a few elements to the room and property that made me question the cost of our stay. For instance some of the decor and furniture in the room was more dated and worn than pictures would lead one to believe when selecting the hotel online. There was peeling wallpaper in both the hallway and our room. One of the lamps by the sofa did not work, the toilet handle was loose causing it to run water constantly which was a bit annoying when trying to sleep. All in all it wasn’t a bad stay but I am still questioning the cost versus the value.
Aufenthalt von 2 Nächten im November 2023
Antwort von Front Office Supervisor am 5. Nov. 2023
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.