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Bewertungen von Wateredge Inn- The Inn Collection group

4 out of 5
Wateredge Inn- The Inn Collection group
BORRANS ROAD, Ambleside, England

Bewertungen

9,2

Wunderbar

116 von insgesamt 182 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
52 von insgesamt 182 Gästebewertungen haben eine Bewertung von 8 - Gut" "
11 von insgesamt 182 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 182 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 182 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience am 9. Mai 2024
Thank you for your rating. See you again soon.

8/10 – Gut

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Wateredge inn was excellent for food breakfast especially the room very clean and with excellent TV and Shower. Staff very friendly and helpful. Only one grudge I was in room 8 and if you’re not slim and petite the toilet was difficult to get on and off. Very confined space.
Aufenthalt von 6 Nächten im April 2024
Antwort von Guest Experience am 9. Mai 2024
Thank you for your feedback. We hope to welcome you back soon.

10/10 – Hervorragend

Alan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The service buildings overlooked by the balconies need tidying up and hidden by hedges/ shrubs/ trees. The shower trays should have anti slip mats provided. Disappointed that no fridge provided
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Experience am 9. Mai 2024
Thank you for your feedback. We have anti slips mats available at any of our Inns.

8/10 – Gut

Margaret

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely position overlooking the lake . Friendly staff.
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Experience am 8. März 2024
Thank you for your review. We hope to welcome you back soon.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Poor
Room was tiny, the sink wasn’t even in the bathroom, it was in the bedroom. We found a sock left by someone else on the radiator. No fan was in the room. All round pretty poor unfortunately.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Experience am 21. Feb. 2024
Thank you so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. We will keep your feedback in mind moving forward. We hope you give us another chance. We will do our best to deliver the exceptional stay we know we can.

8/10 – Gut

A

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Two night break
Nice hotel on the lake edge about 10 mins walk into ambleside centre. Room was clean with decent bathroom and shower if any criticism all a little snug. Breakfast was good and plenty to choose from. We ate one night in the bar which was ok. All in all a lovely place to stay
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Experience am 21. Feb. 2024
Thank you for your feedback. We would love to welcome you back.

10/10 – Hervorragend

Colette

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Experience am 14. Feb. 2024
Thank you for your rating. See you again soon.

8/10 – Gut

A

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Birthday Weekend
Great central Venue for my wife's birthday . Excellent staff , great food . Good central location for getting out and about .
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Guest Experience am 8. Feb. 2024
We couldn't be happier that you enjoyed your celebrations with us. We hope to see you again soon.

10/10 – Hervorragend

Nick

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Experience am 8. Feb. 2024
Thank you for your rating. See you again soon.

10/10 – Hervorragend

Sumeet

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Greeted by super-friendly and helpful staff. Room was a really good size for a standard double and had great views of the lake. The food at the pub was excellent for dinner as well as the breakfast. Easy parking. Will return in the summer!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Experience am 8. Feb. 2024
We can’t wait to welcome you back. Thank you for your feedback.

8/10 – Gut

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel with a great bar for food and drinks. Only downsides were my double room was really quite small and the shower was almost claustrophobic. I came into my room to find dirty marks on my duvet. Location is great and the scenery is spectacular!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Experience am 19. Jan. 2024
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed. Guest satisfactory is a top priority of ours and we are always looking at ways to improve our guest experience. We hope to welcome you back in the future.

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely room, delicious food, delightful location
The room was modern and clean with a fantastic, powerful shower. Food downstairs was delicious. The only negative I would say is that check in is performed by a person who also has to make coffees and deal with cellar issues.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Experience am 19. Jan. 2024
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

10/10 – Hervorragend

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only a single night stop-over but found the hotel was excellent. Quirky building, the room we had was lovely. Bar-restaurant was also to be recommended. Only fault we found was the tv signal kept falling out.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Experience am 16. Jan. 2024
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Location
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Guest Experience am 16. Jan. 2024
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us and look forward to seeing you again soon.

10/10 – Hervorragend

Graham

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Experience am 16. Jan. 2024
Thank you for your rating. We would love to welcome you back. :)

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Experience am 16. Jan. 2024
Thank you for your rating. We would love to welcome you back. :)

10/10 – Hervorragend

Kendal

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent place to stay! Comfortable bed, dining was delicious and convenient to have both a restaurant and bar onsite. Great water pressure and beautiful view! We visited in the winter so not much exploring of the lake but woke up to nothing short of a winter wonderland.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Experience am 16. Jan. 2024
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

8/10 – Gut

Carol

Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Experience am 8. Dez. 2023
Thank you for your rating.

10/10 – Hervorragend

Sam

Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Experience am 16. Jan. 2024
Thank you for your rating. We would love to welcome you back. :)

8/10 – Gut

Lewis

Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Experience am 16. Jan. 2024
Thank you for your rating. We would love to welcome you back. :)

10/10 – Hervorragend

monica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fab-u-lous! Amazing experience. We would like to thank Cas, Mike and Zoe and so many others for looking after us and spoiling us. Cannot wait until our next visit.
Aufenthalt von 3 Nächten im November 2023
Antwort von Guest Experience am 24. Nov. 2023
Thank you so much for your kind words. We can't wait to welcome you back.

10/10 – Hervorragend

John

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Reasonable value for money, friendly staff and fine food. Thank you
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Experience am 24. Nov. 2023
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

10/10 – Hervorragend

Tasea

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was absolutely wonderful
Aufenthalt von 5 Nächten im September 2023
Antwort von Guest Experience am 14. Nov. 2023
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 – Hervorragend

Jeff

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is located for easy reach for Ambleside and great for transport to Bowness & Windermere, the room was very clean and spacious , we had an evening meal and the food was fantastic, also great choice for breakfast in the morning, would highly recommend
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Experience am 10. Nov. 2023
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 – Hervorragend

Olivier

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a lovely place to stay at. We recommend it.
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Experience am 10. Nov. 2023
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

8/10 – Gut

Marie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The lights on the path to the car park did not work.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Guest Experience am 10. Nov. 2023
Thank you for taking the time to share your feedback. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 – Hervorragend

Terrie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved being able to walk into Ambleside, and being right on the lake was lovely. It was beautiful and so enjoyable to sit lakeside to have meals, and see the lake from our room. Really enjoyed our stay.
Aufenthalt von 3 Nächten im September 2023
Antwort von Guest Experience am 2. Nov. 2023
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

8/10 – Gut

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel, really friendly staff, great location.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Experience am 2. Nov. 2023
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

10/10 – Hervorragend

matthew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel
Loved our stay nice friendly staff. Lovely food Really enjoyed ourselves. Will definitely come back
Looking out over lake Windermere
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Guest Experience am 1. Nov. 2023
We can't wait to see you again. Thank you for your feedback.

10/10 – Hervorragend

Christina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Despite not being able to arrive here until late, we received a very cheerful welcome from our hostess who even showed us our room. Excellent space and furnishings and waterside view beautiful, especially from the pub garden. Good mixed hot and cold breakfast. Excellent stay.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Experience am 1. Nov. 2023
Thank you for passing on your feedback, we pride ourselves on our customer experience and the high-quality standards we thrive to maintain. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 – Hervorragend

June

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing location rooms fantastic food brilliant
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Experience am 24. Okt. 2023
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Noise
Overall the hotel is good. Clean, comfortable and the food good. The room is clean and comfortable and house keeping was good with tea/coffee etc refills, bed made and clean towels. However room 6 should not be booked as the noise from the kitchen and venting system is bad. Loud booms from the metal vents and sounds like beer barrels being moved.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Guest Experience am 24. Okt. 2023
Thank you for taking the time to share your feedback. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 – Hervorragend

Samantha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Guest Experience am 12. Okt. 2023
Thank you for your rating. See you again soon.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Experience am 11. Okt. 2023
Thank you for your rating. We hope to see you again soon.

10/10 – Hervorragend

Lee

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One night back from Scotland
Good place for a weekend away by the lake and the can walk to the ferry station on the lake . Only one thing I would say about the rooms you can here everyone else is rooms no soundproof.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Experience am 9. Okt. 2023
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
We were two couples. Two double rooms were booked on the same booking and charged at the same price..when we arrived one room allocated was very big and what I would have expected for the money paid. The other double room was very small indeed and not satisfactory at all, for the money the hotel charged. The hotel was fully booked when we asked to change it. This was a special birthday occasion and somewhat spoiled the event. Also, I was very disappointed with the ‘Buffet’ breakfast??? Although the food was of a good quality, we had to wait quite a while for fresh fried eggs, clean mugs for hot drinks, no teaspoons or sugar replenished, would normally not expect this in a hotel. Overall, I was very disappointed in our stay, having honeymooned there 25 years ago.
Aufenthalt von 2 Nächten im September 2023
Antwort von Guest Experience am 4. Okt. 2023
Thank you so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. We will keep your feedback in mind moving forward. We hope you give us another chance. We will do our best to deliver the exceptional stay we know we can.

10/10 – Hervorragend

Joel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great room.
Enjoyed my stay at Wateredge Inn. Clean room and nice staff. Would stay here again.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Experience am 3. Okt. 2023
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 – Hervorragend

Gillian

Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Experience am 3. Okt. 2023
Thank you for your rating. We would love to see you again.

8/10 – Gut

Lucy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Guest Experience am 29. Sept. 2023
Thank you for you rating. See you again soon.

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
You will come back to this hotel
Great hotel recommend.
Aufenthalt von 2 Nächten im September 2023
Antwort von Guest Experience am 29. Sept. 2023
Thank you for your review. We would love to welcome you back soon.

10/10 – Hervorragend

Yvonne

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good decor, very clean with friendly staff.
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Experience am 28. Sept. 2023
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us and look forward to seeing you again soon.

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely room and wonderful staff
We had a lovely room with wonderful staff, and we would thoroughly recommend it for a restful break.
Aufenthalt von 4 Nächten im September 2023
Antwort von Guest Experience am 28. Sept. 2023
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

8/10 – Gut

Mark

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Reasonable overall
The staff were very friendly and clearly working hard. Probably overworked and understaffed is the impression we got. Our room wasn't cleaned for the last 2 days - on the first occasion a general member of staff came to do it while we went out to the lake and the second time was too late in the day with the kids evening routine so we opted for the free drinks instead (you can have this instead of having your room cleaned - although this was intended as a choice). Great location and good food choice. A bit short on parking as part of the car park used as a compound for building works during our stay. We paid about £265 per night for a "suite" which was really more of a large room. Probably overpriced at this with hindsight. £150 pre night would have been more on the mark.
Aufenthalt von 4 Nächten im August 2023
Antwort von Guest Experience am 28. Sept. 2023
Many thanks for the review, I'm glad you enjoyed your experience and hope you return again soon. Rooms are serviced on request but I'll be sure to pass on your feedback to the team.

6/10 – Okay

Colin

Mit dem Partner gereist
Gut: Sauberkeit
We liked the room, breakfast selections, views from the garden. We did not like the noise, the understaffing, the chaos at booking in, the lack of parking, the busy Road between us and the hotel, the time it took for meal service.
Aufenthalt von 2 Nächten im August 2023
Antwort von Guest Experience am 28. Sept. 2023
Thank you so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. We will keep your feedback in mind moving forward. We hope you give us another chance. We will do our best to deliver the exceptional stay we know we can.

8/10 – Gut

Amber

Aufenthalt von 2 Nächten im August 2023
Antwort von Guest Experience am 28. Sept. 2023
Thank you for your rating. We would love to see you again.

10/10 – Hervorragend

Maureen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von Guest Experience am 28. Sept. 2023
Thank you for your rating. See you again soon.

8/10 – Gut

Judith

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Experience am 28. Sept. 2023
Thank you for your rating! See you again soon.

10/10 – Hervorragend

Lukasz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall great experience
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Experience am 7. Aug. 2023
Thank you for your rating. See you again soon.

10/10 – Hervorragend

Gemma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Guest Experience am 1. Aug. 2023
Thank you for your rating. See you again soon.

8/10 – Gut

SK

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Guest Experience am 1. Aug. 2023
Thank you for taking the time to rate us.