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Bewertungen von Homewood Suites by Hilton Amarillo

3 out of 5
Homewood Suites by Hilton Amarillo
8800 Interstate 40 W, Amarillo, TX

Bewertungen

8,8

Hervorragend

603 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
244 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 8 - Gut" "
79 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 6 - Okay" "
39 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
41 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Natalie

Aufenthalt von 1 Nacht im September 2023
Antwort von HWS am 14. Sept. 2023
Good morning Natalie,Hope this note finds you doing well. Thank you for choosing the Homewood Suites for your stay when in Amarillo, TX. We appreciate you taking the time to share your feedback with regards to our service on Hotels.com and giving us a Perfect 10 rating. We are glad to hear you enjoyed Your Home Away from Home. See you on your next visit. Have a nice day!Sincerely,HWS team

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room 134 had no pod basket for the coffee maker
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HWS am 23. Mai 2024
Good morning Thomas,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback on our accommodation and service on Expedia and giving us a good rating. We apologize for all, and any inconvenience caused to you due to the missing pod in the coffee maker and did share your valued feedback with my team in housekeeping for corrective action. We take pride in our hotel and its amenities and look forward to another opportunity to serve you again.Have a nice day!Sincerely,HWS team

10/10 – Hervorragend

Louis

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Great place and will stay again!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HWS am 23. Mai 2024
Good morning Louis,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback on our accommodation and service on Expedia and giving us a Perfect 5 rating again.We are glad to hear you enjoyed Your Home Away from Home. We take pride in our hotel and its amenities and look forward to another opportunity to serve you again.Have a nice day!Sincerely,HWS team

10/10 – Hervorragend

Penny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Homewood is a beautiful property. The lady working the evening shift had a problem customer on the phone. She handled it well and was able to get me checked in with no issues. The morning staff made it a beautiful morning.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HWS am 20. Mai 2024
Good morning Ms. Penny,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodation on Expedia and giving us a Perfect 5 rating.I am so glad to hear that you enjoyed Your Home Away from Home. We take pride in our hotel and its amenities. My team and I care, and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

2/10 – Ungenügend

Dana

Aufenthalt von 1 Nacht im Mai 2024
Antwort von HWS am 27. Mai 2024
Good morning Dana,Thank you for your feedback. We apologize for all and any inconvenience caused to you during your stay with us. We are addressing this with our team. We care and request you to give us another chance to serve you again.Have a nice day!Sincerely,HWS team.

8/10 – Gut

Annette

Na
Aufenthalt von 1 Nacht im April 2024
Antwort von HWS am 3. Mai 2024
Good morning Annette,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you feedback on Expedia.We are glad to hear you enjoyed Your Home Away from Home and are grateful for the good rating with regards to our service and accommodations. We look forward to welcoming you back on your future visits to the area.Have a great weekend!Sincerely,HWS team.

2/10 – Ungenügend

Erin

Aufenthalt von 1 Nacht im April 2024
Antwort von HWS. am 21. Mai 2024
Good morning Erin,Hope this note finds you doing well. We are sorry to hear that you were not satisfied by our service and accommodation. please let us know what we could have done better.We care and request you to give us another chance to serve you again. My team and I look forward to hearing from you.Have a nice day!Sincerely,HWS team.

8/10 – Gut

Lee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von HWS am 1. Mai 2024
Good morning Mr. Lee,Hope this note finds you doing well. Thank you for choosing the Homewood Suites for your stay with us when in Amarillo, TXWe truly appreciate you taking the time to share your feedback with regards to our service on Expedia and giving us a good rating.We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

2/10 – Ungenügend

Emily

Aufenthalt von 1 Nacht im April 2024
Antwort von HWS am 6. Mai 2024
Good morning Emily,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to respond to share your feedback on Expedia as it helps us serve you better.We apologize for all, and any inconvenience caused to you and will try doing better. We care and your loyalty means a lot to us. We request you give us another chance and stay with us again.Have a nice day!Sincerely,HWS team.

8/10 – Gut

Diana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We only stayed a couple of nights because we were going to a wedding, but its location was good for those who are staying for shopping and stuff. Close to movies, mall, restaurants, etc. Room was clean and front desk was nice. The only thing I wish it had was a vent for when you shower other than that it was good.
Aufenthalt von 2 Nächten im April 2024
Antwort von HWS am 15. Apr. 2024
Good morning Diana,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback on Expedia and giving us a good rating. My team and I apologize for all, and any inconvenience caused to you due to the vent in the shower. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

Carina

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would definitely stay here again. Just a bummer the pool was down.
Aufenthalt von 2 Nächten im April 2024
Antwort von HWS am 15. Apr. 2024
Good morning Carina,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback with regards to our service on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We apologize about the pool as it is seasonal and will open in mid-May. care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly staff
Aufenthalt von 1 Nacht im April 2024
Antwort von HWS am 15. Apr. 2024
Good morning John,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback with regards to our service on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Comfortable room. I left a jacket in the room after checkout & discovered my mistake the next day after I arrived at my destination in NM. Called the hotel and they found my jacket. They offered to send it to me & I asked they hold it for me & I would pick it up on my travel home. I was glad to pick the jacket up on my trip home.
Aufenthalt von 1 Nacht im April 2024
Antwort von HWS am 15. Apr. 2024
Good morning JohnHope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback with regards to our service on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We are glad to hear you got your jacket. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

Brian, San Leandro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property and well maintained and run. Good included breakfast.
Aufenthalt von 1 Nacht im April 2024
Antwort von HWS am 12. Apr. 2024
Goodmorning Brian,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodations on Expedia and giving us a Perfect 5rating.We are glad to hear you enjoyed Your Home Away from Home. Your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice weekend!Sincerely,HWS team

8/10 – Gut

Greg

Aufenthalt von 1 Nacht im April 2024
Antwort von HWS am 29. Apr. 2024
Good morning Greg,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations and service on Expedia and giving us a good rating.We are glad to hear you enjoyed Your Home Away from Home. Your loyalty means a lot to us. My team and I care and look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

8/10 – Gut

Norm

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
This is a beautiful facility and so very clean and I would give it a five but we did not have a hair dryer in the room and we had just a 1/2 roll of toilet paper. I'm sure this was an oversight but we had checked in late and we had to go to the front desk at 11 pm to pick up TP but the receptionist did not have access to house keeping so we never did get a hairdryer. She felt badly and apologized several times but that did not help us. Great breakfast and beautiful facility. I made sure we would not be charged thinking that we had stolen this hairdryer. I will be watching my invoice. I think a credit should be in order for the inconvenience of not being able to wash my hair.
Aufenthalt von 1 Nacht im April 2024
Antwort von HWS am 8. Apr. 2024
Good morning Norm,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodations on Expedia as it helps us serve you better.We apologize for all and any inconvenience caused to you due to the hair dryer. We would never think this way about our guests and would have provided you one the very next morning. We care and your loyalty means a lot to us. My team and I look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team.

2/10 – Ungenügend

James

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von HWS am 8. Apr. 2024
Good morning James,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodations on Expedia as it helps us serve you better.We apologize for all and any inconvenience caused to you during your stay with us. We care and your loyalty means a lot to us. My team and I request you to give us another chance. Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

Cynthia

Aufenthalt von 1 Nacht im April 2024
Antwort von HWS am 29. Apr. 2024
Good morning Cynthia,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations and service on Expedia and giving us a Perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. Your loyalty means a lot to us. My team and I care and look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

8/10 – Gut

Ann, Casper

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von HWS am 4. Apr. 2024
Good morning Ann,Hope this email finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback with regards to our accommodations on Expedia and giving us a good rating. We care and request you to give us another chance to serve you again.Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

Lori, Greenville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel with excellent customer service. Was very happy with our one bedroom suite and would definitely stay here again.
Aufenthalt von 1 Nacht im März 2024
Antwort von HWS am 25. März 2024
Good morning Lori,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations on Expedia and giving us a perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. My team and I care, and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely, HWS team.

2/10 – Ungenügend

DaLayna

Aufenthalt von 1 Nacht im März 2024
Antwort von HWS am 15. Apr. 2024
Good morning DyLayna,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback with regards to our service on Expedia as it helps us serve you better. We apologize for all, and any inconvenience caused to you during your stay with us. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

6/10 – Okay

Kalyn

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Does not have early check in available
Aufenthalt von 1 Nacht im März 2024
Antwort von HWS am 25. März 2024
Good morning Kalyn.Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations on Expedia as it helps us serve you better.We apologize for all, and any inconvenience caused to you due to the delay in an early check-in. High occupancy days our team attempts to get the suites ready as soon as possible. We care and request you to give us another chance to serve you again. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely, HWS team.

10/10 – Hervorragend

Alejandra, Menomonee Falls

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El hotel está nuevo y muy bonito, super cómodo. El servicio y limpieza de 10. El desayuno muy rico y completo, las instalaciones del gimnasio excelente!
Aufenthalt von 1 Nacht im März 2024
Antwort von HWS am 18. März 2024
Good morning Alejandra,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback on Expedia and giving us a Perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

Stephanie

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, clean, comfortable, excellent staff
Aufenthalt von 1 Nacht im März 2024
Antwort von HWS am 18. März 2024
Good morning Stephanie,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback on Expedia and giving us a Perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

Lawrence, Simi Valley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff. Some rooms undergoing renovations so the shower has no shelf. Was told it was on back order with the contractor.
Aufenthalt von 1 Nacht im März 2024
Antwort von HWS am 7. März 2024
Good morning LawrenceHope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your experience on Expedia and givign us a perfect 5 rating. We care and your loyalty means a lot to us. We look forward to welcoming you back to Your Home Away from Home.Have a nice day!Sincerely,HWS teamWe are glad to hear you enjoyed Your Home Away from Home. It is a blessing to have a wonderful , caring team to work with and we are truly blessed. I am sharing your valued feedback with them as it surely would brighten their day. We care and your loyalty as our honors member means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,

10/10 – Hervorragend

Shyla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They had Texas Waffles.
Aufenthalt von 1 Nacht im März 2024
Antwort von HWS team am 4. März 2024
Good morning Shyla,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We appreciate your feedback on Expedia and are glad to hear you enjoyed Your Home Away from Home.We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team

10/10 – Hervorragend

Lawrence, Simi Valley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No gas stations close by. The AC/heat unit in our room was a little noisey
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HWS am 1. März 2024
Good morning Lawrence,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate your feedback on Expedia and the perfect 5 rating. Your loyalty means a lot to us. We look forward to welcoming you back on your future visits. Have a nice weekend!Sincerely,HWS team.

10/10 – Hervorragend

Christina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, and safe, breakfast was very good, staff was very nice. Bring change if you want to do laundry, quarters. Red Robin was right next door and the food was really good, waitresses were very nice. I would stay there again
Aufenthalt von 2 Nächten im Februar 2024
Antwort von HWS am 27. Feb. 2024
Good morning Christina,Hope this note finds you doing well. Thank you for choosing Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time and giving us a Perfect 5 rating on Expedia.We are glad to hear you were satisfied with our service and accommodation. We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

Tabitha

Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HWS am 23. Feb. 2024
Good morning Ms. Tabitha,Hope this note finds you doing well. We truly appreciate you taking the time share your feedback on Hotels.com. and hiving us a Perfect 10 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

10/10 – Hervorragend

Betsy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was wonderful! Pamela checked us in and she was kind and helpful. The lady that checked us out and those serving breakfast were also excellent.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HWS am 20. Feb. 2024
Good morning Betsy,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our accommodation and service on Expedia and giving us a Perfect 5 rating.Pamela and Crestina are amazing front desk ambassadors, and we are blessed to have them at the hotel. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

8/10 – Gut

Jeanine

Gut: Sauberkeit und Zustand der Unterkunft
Nice suite, good price
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HWS am 15. Feb. 2024
Good morning Jeanine,Hope this email finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodation on Expedia and giving us a good rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pamela was awesome. Friendly and helpful
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HWS am 9. Feb. 2024
Good morning Barbara,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We appreciate you taking the time to share your feedback on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. Pamela is indeed an amazing front desk ambassador, and we are blessed to have her at the hotel.We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits. Have a nice day! Sincerely,HWS team.

10/10 – Hervorragend

Michael

Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HWS am 6. Feb. 2024
Good morning Michael,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodations on Hotels.com and giving us a perfect 10 rating.We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team.

8/10 – Gut

Cindy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was very nice however we were kept awake all night by someone walking above us. The floor creaked loudly with every step they took and apparently they never went to bed. Also the bathroom door barely clears the toilet making it a very tight space.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von HWS am 5. Feb. 2024
Good morning Cindy,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you talking the time to share your feedback with regards to your stay on Expedia as it helps us serve you better.We apologize for all, and any inconvenience caused to due to the sound from the guest room above you. I am sharing your valued feedback with maintenance. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

10/10 – Hervorragend

Stephen

Aufenthalt von 1 Nacht im Januar 2024
Antwort von HWS am 22. März 2024
Good morning Stephen,Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodations on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice weekend!Sincerely,HWS team.

10/10 – Hervorragend

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent value!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HWS am 30. Jan. 2024
Good morning Andrew, Hope this note finds you well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time and giving us a Perfect 5 rating on Expedia.We care and are glad to hear you enjoyed Your Home Away from Home. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

8/10 – Gut

John

Gut: Sauberkeit und Personal & Service
Nice place, noisy from I-40.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HWS team am 29. Jan. 2024
Good afternoon John,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations on Hotels.com and giving us a good rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

10/10 – Hervorragend

Krista, Holmen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HWS am 29. Jan. 2024
Good afternoon Krista,Good afternoon John,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations on Expedia and giving us a Perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

10/10 – Hervorragend

Candice, St. Augustine

Aufenthalt von 1 Nacht im Januar 2024
Antwort von HWS am 8. Jan. 2024
Good morning Ma’am,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton, Amarillo, TX for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodation on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us.We take this opportunity to wish you and your family a Very Happy New Year. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

Kathleen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HWS am 8. Jan. 2024
Good morning Kathleen,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton, Amarillo, TX for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodation on Hotels.com and giving us a perfect 10 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us.We take this opportunity to wish you and your family a Very Happy New Year. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

Kelly

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly checkin staff. Clean & spacious room.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HWS am 8. Jan. 2024
Good morning Kelly,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton, Amarillo, TX for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodation on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us.We take this opportunity to wish you and your family a Very Happy New Year. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

Dewayne

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Front desk was on her game. Kind, polite and very respectful. If the price stays right I will continue to stay here community to my job in Kirkland, NM. until March, April.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HWS am 5. Feb. 2024
Good morning Dewayne,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you talking the time to share your feedback with regards to your stay on Travelocity and giving us a perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

10/10 – Hervorragend

Deanna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel. A little older than some Homewood Suites, but breakfast was good and staff friendly.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HWS am 4. Jan. 2024
Ms. Deanna,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We appreciate your feedback on Expedia and the rating of a perfect 5 score.As you may have noticed we are remodeling the property in a phased manner as per the brand standard.We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Happy New Year! See you more often in 2024.Sincerely,HWS team

10/10 – Hervorragend

Shaila

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HWS am 29. Dez. 2023
Good morning Shaila,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our accommodation and service on Expedia and giving us a perfect rating.We are glad to hear you enjoyed Your Home Away from Home. Your loyalty means a lot to us.We look forward to welcoming you back on your future visits. We take this opportunity to wish you and your family a Very Happy New Year.Have a great weekend. See you in 2024!Sincerely,HWS team.Have

10/10 – Hervorragend

LAURA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HWS am 27. Dez. 2023
Good afternoon Laura,Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We appreciate you taking the time to share your feedback with regards to our service and accommodation on Hotels.com and givign us a Perfect 10.We are glad to hear you enjoyed Your Home Away from Home. We take this opportunity to wish you a Very happy New Year.See you in 2024.Sincerely,HWS team.

10/10 – Hervorragend

David

Mit Haustieren gereist
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HWS am 11. Dez. 2023
Good morning David,Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations and service on Expedia and giving us a perfect 05 rating.We are glad to hear you enjoyed Your Home Away from Home. We take this opportunity to wish you a Happy and safe festive season with family and friends. Your loyalty means a lot to us. We look forward to welcoming you back on your next visit.Have a nice day!Sincerely,HWS team.

10/10 – Hervorragend

Randall

Gut: Sauberkeit und Zustand der Unterkunft
We are never disappointed when we stay here.
Aufenthalt von 6 Nächten im November 2023
Antwort von HWS am 30. Nov. 2023
Good afternoon Randall,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us. We truly appreciate you taking the time to share your feedback with regards to our accommodation and service on Expedia and giving us a Perfect rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits. Have a nice evening!Sincerely,HWS team

10/10 – Hervorragend

Kasey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Checking in late while traveling, front desk lady was very nice and welcoming. Beds were amazing, breakfast was the best as was staff during breakfast. Thank y'all for a wonderful stay!
Aufenthalt von 1 Nacht im November 2023
Antwort von HWS am 30. Nov. 2023
Good afternoon Kasey,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us. We truly appreciate you taking the time to share your feedback on Expedia and giving us a Perfect rating. We are glad to hear you enjoyed Your perfect Second Home. Your loyalty means a lot to us. We take this opportunity to wish you and your family a Happy festive season. We look forward to welcoming you back on your future visits. Have a nice evening!Sincerely,HWS team

8/10 – Gut

Anthony, Lubbock

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mostly good things for this property. Plenty of parking. Very friendly front desk staff. Hats off to the gentleman in charge of the buffet area. Very clean area. Good tasty food. This man obviously takes pride in doing his job and taking care of the hotel guests. The hotel is doing some renovations so areas of the second floor were hard to access. My room did not have a shower curtain for the tub area. The bed pillows were small and not comfortable. Finally there was a good bit of road noise from the nearby interstate. So some really good things and some things that I did not care for.
Aufenthalt von 1 Nacht im November 2023
Antwort von HWS am 13. Nov. 2023
Good morning Anthony,,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. My team and I truly appreciate you taking the time to share your feedback on Expedia with regards to our service and accommodation as it helps us serve you better.We are glad to hear you enjoyed Your Home Away from Home. Sabino is an amazing breakfast host, and we are blessed to have him at the hotel. I am sharing your valued concerns with regards to the shower curtain with my housekeepers for corrective action. We care and your loyalty means a lot to us.We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team

10/10 – Hervorragend

Chad

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was excellent. Rooms are very roomy and clean. If I’m ever back in Amarillo,this is my go to hotel. Thanks for everything guys.
Aufenthalt von 3 Nächten im November 2023
Antwort von HWS am 13. Nov. 2023
Good morning Chad,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. My team and I truly appreciate you taking the time to share your feedback on Expedia with regards to our service and accommodation and giving us perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us.We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team