6/10 â Okay
Sebastian F.
14. Aug. 2019
VerbesserungswĂŒrdig: Sauberkeit
Villa Paradiso Alghero - lights, but also some shadows
We stayed at the Villa Paradiso with 8 people (4 adults, 4 kids) in August 2019. Overall, we experienced a great holiday on Sardinia and made use of the numerous opportunities to enjoy live on the beautiful beaches, in and on the water (boat), with food and wine...
The Villa itself is also a beautiful object, located remotely but still close enough to Alghero, placed within a very huge garden and with a lovely pool that is taken care of well. Also, we really enjoyed the Tennis area plus of course the BBQ and Pizza oven incl. related seating.
So, this could have been a five-star experience, BUT: compared to also many other similar houses we have rented before, there unfortunately were quite some weaknesses in the process as well as with the Villa itself.
A few examples:
- cleanliness of the house was really bad (e.g. old / forgotten objects under the beds and in the wardrobes, lots of dead spiders, flies and other animals in every corner of the house and also the bathrooms, ants in the sofa...)
- Initial process and communication to agree on e.g. administrative issues was quite cumbersome (although it really improved once we were in - and we then received great hints from Maria, the manager)
- if you turned on all A/C at the same time, the switch would blow out; and some A/C would leak water
- the garden gates only opened erratically
- several lights were broken and not replaced
- Sky TV box in the house, but no decoder card (which then is useless)
- quality of the WLAN is below any imagination (but this for us was actually a good fact, considering the time we could then spend together as a family... - just for those with teenage kids who might end up in a family crisis with no WLAN...)
- some âbasicâ things like dishwasher tabs or sponges were missing or âover-agedâ
- we had to take our own garbage out on the final day, despite (also) paying for a final cleaning in the (not insubstantial...) service fee
- very personal and for us at least, the room split didnât work out too well: you basically only have one master bedroom (upper level), with all the other 3 rooms on the lower level rather being kids rooms. So, one parent couple had to really love pink walls, or sleep in a room with a double plus a kids stage-bed
All in all, the vacations were great, but we somehow couldnât get rid of the feeling that the object itself is not treated in a way that it makes up for a five-star experience - which is a pity, because it well could...