Dear Jan,Thank you so much for choosing the Nau São Rafael Atlântico Hotel and for taking the time to share your valuable feedback with us. We are delighted that you had a wonderful time during your stay. We look forward to welcoming you again soon and providing many more fantastic memories!Best regards,Nau São Rafael Atlântico’s Guest Relations Department

Dear Maximilian,Thank you for assessing your stay with us. Your kind words are very rewarding as we work every day to provide our guests with a memorable stay and unique experiences. You will be pleased to hear that we will be closing for a complete renovation at the end of the year and will reopen with all new furniture and a new concept! We look forward to welcoming you back and making an even better impression! Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

Dear Dirk,Thank you so much for reviewing your stay with us! We are so very pleased that we were able to meet your holiday expectations and provide you with an enjoyable experience. Please note that we are going to be closing for renovations at the end of the year and will reopen with a brand-new look! We would love to welcome you back then and create even more wonderful memories! Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

Dear Michaela,Thank you for reviewing your stay at Nau São Rafael Atlântico. We are delighted to hear that you enjoyed our views, location, décor and comfort. We apologize that you found our cleaning services to be lacking in any way and that your breakfast experience was disturbed by the noise of the surrounding chairs. Management has been informed of both situations and is working to improve them. We would love to welcome you back in the future and have the opportunity to provide you and even better experience. Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

Dear Roxana, Thank you very much for sharing your experience at our Hotel NAU São Rafael Atlântico.We are very pleased to note your satisfaction with our service and hotel facilities. Your satisfaction is our main focus and we are proud to see that we have met your expectations.We look forward to welcoming you back in the near future.Kind RegardsBeatriz PortuguêsGuest Relations

Dear InesThank you for choosing our Hotel Nau São Rafael Atlântico and for sharing your experience.We are very sorry to hear that your stay fell short of your expectations and we offer our sincere apologies.We would like to point out that this type of situation is not at all usual in our hotel. Our aim is to always provide a quality service to all our guests.Taking your comments into consideration, we will continue to make all necessary efforts to improve our services and ensure that we meet the high quality standards that we strive for.We hope to be able to welcome you back in the near future and we will do everything we can to make your stay a truly memorable one.Yours sincerely,Beatriz PortuguêsGuest Relations

Dear Guest,Thank you very much for sharing your experience at our Hotel NAU São Rafael Atlântico.We are very pleased to note your satisfaction with our service and hotel facilities. Your satisfaction is our main focus and we are proud to see that we met your expectations.We look forward to welcoming you back in the near future.Kind Regards, Beatriz PortuguêsGuest Relations

Dear Guest, Thank you very much for sharing your experience at our Hotel NAU São Rafael Atlântico. We are very pleased to note your satisfaction with our service and hotel facilities. Your satisfaction is our main focus and we are proud to see that we met your expectations. We look forward to welcoming you back in the near future. Yours sincerely, Beatriz Português Guest Relations

Dear Ulrich, Thank you for choosing our Hotel NAU São Rafael Atlântico for your stay and for taking the time to write a review regarding your recent experience. We are really pleased to hear that you have enjoyed your stay with us. We work to continuously provide a high quality service to our guests and your comments are really important in order to achieve that goal. We hope to welcome you back again. Best regards, João Borges Assistant Manager

Dear Angelina, Thank you for choosing our Hotel NAU São Rafael Atlântico for your stay and for sharing your personal opinion. It certainly deserved our best attention. We are really pleased to hear that you have enjoyed your stay with us. Our commitment to making our Guests holiday a memorable experience is our goal and your comments further motivate us on this daily objective. We have taken note of your comments to improve our service. We hope to have the opportunity to welcome you again at our hotel in the near future. Best regards, João Borges Assistant Manager

Dear Francois, Thank you for choosing our Hotel NAU São Rafael Atlântico for your stay and for sharing your personal opinion. It certainly deserved our best attention. We are really pleased to hear that you have enjoyed your stay with us. Our commitment to making our Guests holiday a memorable experience is our goal and your comments further motivate us on this daily objective. We have taken note of your comments to improve our service. We hope to have the opportunity to welcome you again at our hotel in the near future. Best regards, João Borges Assistant Manager

Dear Guest, Thank you for choosing NAU São Rafael Atlântico for your stay. We are very happy to read your words. Reading your review gives us confidence to provide the best quality service. Thank you so much! We hope to welcome you back to our hotel in the near future. Best regards, João Borges Assistant Manager

Dear Guest, Thank you for your review regarding your stay at NAU São Rafael Atlântico. We are constantly striving to provide the best service to our Guests, and we are delighted to hear that you had such a great experience. Regarding the swimming pool's depth, we inform you that is a matter of legality. We have taken note of your comments to improve our service and we sincerely hope you will give us the opportunity to welcome you back and provide you a pleasant experience on a next stay. Our guest satisfaction is our main purpose. Best regards, Catarina Fernandes Customer Experience Manager

Dear Guest, Thank you for your review regarding your stay at NAU São Rafael Atlântico. We all look forward to the opportunity of welcoming you back in the near future. Best regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for your review regarding your stay at NAU São Rafael Atlântico. We all look forward to the opportunity of welcoming you back in the near future. Best regards, Sara Fernandes Guest Relations

Dear Ekaterina, Thank you for your review regarding your stay at NAU São Rafael Atlântico. We are constantly striving to provide the best service to our Guests and we are delighted to hear that you had such a great experience. Our guest satisfaction is our main purpose. We all look forward to the opportunity of welcoming you back in the near future. Best regards, Sara Fernandes Guest Relations Manager

Estimada Priscila, Muito agradecemos por ter escolhido o hotel NAU São Rafael Atlântico para a sua estadia. A sua opinião é muito importante para nós, muito obrigada por partilhá-la. As nossas equipas esforçam-se para garantir a máxima satisfação dos nossos hóspedes, por isso ficamos muito satisfeitos ao ler na sua avaliação que o mesmo aconteceu durante a sua estadia. Esperamos ter a oportunidade de receber a sua visita novamente no nosso hotel num futuro próximo. Com os melhores cumprimentos, Sara Fernandes Relações Públicas

Dear Guest, Thank you for your review regarding your stay at NAU São Rafael Atlântico. We are constantly striving to provide the best service to our Guests and we are delighted to hear that you had such a great experience. Our guest satisfaction is our main purpose. We all look forward to the opportunity of welcoming you back in the near future. Best regards, João Borges Assistant Manager

Dear Guest, Thank you for choosing our Hotel NAU São Rafael Atlântico and for taking the time to share your experience with us. We strive to continuously provide a high quality service to our guests and we are really glad to hear that the same took place during your stay. We look forward to an opportunity to welcome you again at our hotel in the near future. Kind Regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for your review regarding your stay at NAU São Rafael Atlântico. We are constantly striving to provide the best service to our Guests and we are delighted to hear that you had such a great experience. Our guest satisfaction is our main purpose. We all look forward to the opportunity of welcoming you back in the near future. Best regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for choosing our Hotel NAU São Rafael Atlântico for your stay and for sharing your personal opinion. It certainly deserved our best attention. We strive to provide all our Guests with memorable experiences and are sorry to hear that yours was disappointing. We regret the inconvenient caused from the situation described and we would like to mention that it does not correspond to our standards. Our Duty Manager and Guest Relations Team are always available to attend our Guests concerns and so our service remains at the level of excellence. We have taken note of your comments to improve our service and we sincerely hope you will give us the opportunity to welcome you back and provide you a pleasant experience on a next stay. Best regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for your review regarding your stay at NAU São Rafael Atlântico. We are constantly striving to provide the best service to our Guests and we are delighted to hear that you had such a great experience. Our guest satisfaction is our main purpose. We all look forward to the opportunity of welcoming you back in the near future. Best regards, Sara Fernandes Guest Relations

Dear Guest, We would like to thank you for choosing São Rafael Atlântico for your stay and for your feedback at Expedia platform. We hope to welcome you back in the near future. Kind Regards, Sara Fernandes Guest Relations

Dear Guest, We would like to thank you for choosing São Rafael Atlântico for your stay and for your feedback at Expedia platform. Kind Regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for your review regarding your stay at São Rafael Atlântico. We hope to be able to welcome you back sometime soon. Kind Regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for taking the time to share your experience at our Hotel NAU São Rafael Atlântico. We hope to be able to welcome you back sometime soon. Kind Regards, Sara Fernandes Guest Relations

Dear Simon, We thank you for choosing NAU São Rafael Atlântico for your stay and for taking your time to review us. We hope to welcome you back in the near future. Kind Regards, Sara Fernandes Guest Relations

Dear Sam, Thank you for choosing NAU São Rafael Atlântico for your stay. We strive to continuously provide a high quality service to our guests and we are really thrilled to hear that the same took place during your stay. Our guest satisfaction is our main purpose. We would like to apologize for the mentioned aspects that unfortunately were unable to exceed your expectations as we would like and we will communicate your feedback to the respective departments. We all look forward to the opportunity of welcoming you back in the near future. Kind Regards, Sara Fernandes Guest Relations

Dear Guest, We thank you for choosing NAU São Rafael Atlântico for your stay and for taking your time to review us. We are very happy to hear your positive feedback concerning our facilities and services. At São Rafael Atlântico, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We would like to apologize for the mentioned aspects that unfortunately were unable to exceed your expectations. Rest assured that your comments will be delivered to our top management for consideration to the improvement of our services. We hope to welcome you back in the near future. Kind Regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for taking the time to share your experience at NAU São Rafael Atlântico. We are very pleased to read that your visit went well and that you enjoyed an overall pleasant stay. Our guest satisfaction is our main purpose. We would like to apologize for the mentioned aspects that unfortunately were unable to exceed your expectations as we would like and we will communicate your feedback to the respective departments. We truly hope to welcome you back in a near future. Best Regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for your review regarding your stay at São Rafael Atlântico. We all look forward to the opportunity of welcoming you back in the near future. Kind Regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for your review regarding your stay at São Rafael Atlântico. We all look forward to the opportunity of welcoming you back in the near future. Kind Regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for taking the time to share your experience at Nau São Rafael Atlântico and for your amazing evaluation. We strive to continuously provide a high quality service to our guests and we are really glad to hear that the same took place during your stay. We regret to read that you felt disappointed with some situations in your recent experience. Your comments are very important for us, as it allows us to improve the guest experience and kindly be informed that they have been shared within our Team for improvement measures. We are looking forward to welcome you back in a near future. Kind regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for taking the time to share your experience at our Hotel NAU São Rafael Atlântico. We hope to be able to welcome you back sometime soon. Kind Regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for your review regarding your stay at São Rafael Atlântico. We hope to welcome you back in the near future. Kind Regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for taking the time to share your experience at Nau São Rafael Atlântico. We are looking forward to welcome you back sometime soon. Kind regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for taking the time to share your experience at Nau São Rafael Atlântico. We are very pleased to read that your visit went well and that you enjoyed an overall pleasant stay. We're happy that you appreciated the services provided by our Team. Our commitment to making our Guests holiday a memorable experience is our goal and your comments further motivate us on this daily objective. We are looking forward to welcome you back sometime soon. Kind regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for taking the time to share your experience at Nau São Rafael Atlântico. We are looking forward to welcome you back sometime soon. Kind regards, Sara Fernandes Guest Relations

Dear Joe, Thank you for your review regarding your stay at São Rafael Atlântico. We are all thrilled that you have enjoyed a great experience in our hotel. Our commitment to making our Guests holiday a memorable experience is our goal and your comments further motivate us on this daily objective. We all look forward to the opportunity of welcoming you back in the near future. Best Regards Sara Fernandes Guest Relations

Dear Guest, Thank you for taking the time to share your experience at our Hotel NAU São Rafael Atlântico. We are very pleased to read that you could enjoy an overall pleasant stay. Thank you for sharing your comments and suggestions concerning our breakfast and Sushi Bar they will be taken into consideration. We hope to be able to welcome you back sometime soon. Kind Regards, Sara Fernandes Guest Relations

Dear Thomas, Thank you for your review regarding your stay at São Rafael Atlântico. We are constantly striving to provide the best service to our Guests and we are delighted to hear that you had such a great experience. We regret the mentioned aspects that, unfortunately, were not able to meet your expectations as we would like. Rest assured that your comments will be delivered to our top management for consideration to the improvement of our services. We hope to have the opportunity to welcome you again at our hotel in the near future. Kind regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for your review regarding your stay at São Rafael Atlântico. We hope to welcome you back in the near future. Kind Regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for your review regarding your stay at São Rafael Atlântico. We are constantly striving to provide the best service to our Guests and we are delighted to hear that you had such a great experience. The feedback of our guests is really important to us. Rest assured that your comments will be delivered to our top management for consideration to the improvement of our services. We hope to welcome you back in the near future. Kind Regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for taking the time to share your experience in our Hotel São Rafael Atlântico. We strive to continuously provide a high quality service to our guests and we are really glad to hear that the same took place during your stay. We hope to have the opportunity to welcome you again at our hotel in the near future. Kind regards, Sara Fernandes Guest Relations

Dear Guest, Thank you for taking the time to share your experience in our Hotel Nau São Rafael Atlântico. We hope to welcome you back in a near future. Kind Regards, Sara Fernandes Guest Relations