Overall a satisfactory experience (5/10), but I would certainly not call it 5-star hotel. The hotel itself is quite modern, and has clearly been recently renovated. The most positive aspects of our stay were the high levels of cleanliness throughout the hotel and the friendliness of the staff. The worst aspects of our stay werethe lift situation (it really sucks and something needs to be done), and the interior design (reminiscent of a hospital waiting room). Our bedroom was advertised as a family room, though apart from the cot we had requested there was nothing special about it. Additionally, the room had no bathtub, which was highly inconvenient given our need to bath our baby each day. A further complaint would be the location of our bedroom, which was right next to the outdoor area where the evening "shows" are conducted. That meant that from 8.30 pm each night when we put our baby to sleep, there was all manner of caterwauling to be heard, which was quite annoying night after night. Food was OK, but not once did I say or think "mmm that's really delicious". I also found the promise of an Italian restaurant on site to be particularly mis-leading. There is no Italian restaurant! There is, however, a counter of the buffet in the outdoor seating area that serves up very average pizza and pasta. On the whole the dessert was a no go, we found it all exceptionally sweet and the cakes were very dry. The fruit served was excellent on the whole.