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I have visited UStay apartments previously and it didn’t disappoint 2nd time around. Everything you need is in a nearby location, whether that be a shopping trip or going for the night life, every thing is nearby. The apartments were very clean and well looked after.

Appartment was clean, management were fantastic allowing early access to drop bags and made the whole thing easy and stress free. Venue is fantastic, as described. Clean, good space, comfy beds and brilliant shower Central location has pro and cons.. because it’s central the noise can be loud but earplugs fixed that problem. We were over for the football and will definitely stay again.

We are senior citizens so the electronic entry system via an app was a challenge but with help we got it to work. The property advertises itself as a Hen and Stag Party venue but that never appeared as part of the information on the Hotels.com website or we wouldn't have bookrd it! Given that this was their business model I'm not surprised that the place wasn't as clean as my wife would have liked and it was very noisy on the Saturday night. On the plus side, it was warm and the beds were comfortable. It was ideally situated in the heart of Liverpool city centre so we found we were able to get to everywhere we wanted to walk to very quickly. I paid through Hotels.com but was charged extra afterwards for various fees which I did not like but I was stuck with the booking by then.

The communication on checking in was an absolute nightmare. It took us over 2 hrs to eventually speak to someone after calling, emailing and txting the no. Provided. Having my 2 small children with me and finally getting into our room at 10.30pm was very stressful.