Innenpool
Verfügbarkeit prüfen

Bewertungen von Santa Ana Star Casino Hotel

3 out of 5
Santa Ana Star Casino Hotel
54 Jemez Canyon Dam Rd, Bernalillo, NM

Bewertungen

9,2

Wunderbar

2800 von insgesamt 3761 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
592 von insgesamt 3761 Gästebewertungen haben eine Bewertung von 8 - Gut" "
195 von insgesamt 3761 Gästebewertungen haben eine Bewertung von 6 - Okay" "
85 von insgesamt 3761 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
89 von insgesamt 3761 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,4/10

Personal & Service

8,8/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Janell

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was impressed by ALL the staff. My room was clean and comfortable. Everyone was super friendly and helpful. Especially enjoyed the Bell hop 🙂
Aufenthalt von 7 Nächten im Mai 2024

10/10 – Hervorragend

Mike

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Really nice property, will stay there next time we are passing through.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Emilio

Gut: Zustand der Unterkunft
Convenient
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Daniellee

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good as always
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Vanessa

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient andkid friendly
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Ron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice hotel. Spacious room and comfortable beds. Highly recommend his hotel
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Heather, Wheaton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Mike

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

James

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 24. Mai 2024
Dear James,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Maria Camille

Friendly staff, nice clean rooms and very quiet
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 24. Mai 2024
Dear Maria,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Christina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and service
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Donald

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a nice place and the slots paid
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Shari

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great room and very comfortable.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 24. Mai 2024
Dear Shari,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Merton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice place to stay
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

MyKala

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was clean, friendly at the front desk, food was good didn’t have to go out to eat had it all there. Love to stay there has been our 3rd time. What I didn’t like is that the elavater was broken and I get very nervous. Just think of having to walk down the stairs my knees. Had surgery on one.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Gilbert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 24. Mai 2024
Dear Gilbert,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Its beautiful place very calm beautiful clean ready to go back theur again here soon. This tome a family vacation we stayed theur because my daughter had her softball tournament..but really enjoy it . Only thing is im.still.waitin on my deposit u put its been a week and i still hsvent seen it back into.my.acxount . .
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Roger, Taos

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was convenient
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

David

Geschäftlich gereist, Mit der Familie gereist
Had an intoxicated person past 10 pm who caused a disturbance in our hallway. Security was NOT helpful and rude. We will not be back!
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

dennis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like it
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was a good stay, very clean and comfortable, event was close by.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Claudia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service was great
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Maria

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Tinisha, Land O Lakes

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Their service went above and beyond. Their rooms were beautiful.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Mike

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Ruby, Hernandez

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Tim

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would certainly stay here again! Very nice
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Craig, Albuquerque

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful Mountain View with easy parking. Everything shuts down way to early for any real late night fun n very limited on where to eat.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Emma

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Rebecca

Mit der Familie gereist
It’s a nice hotel and good value. The casino is pretty large by Indian casino standards. Not a great selection for breakfast. The sports bar is the only sit-down restaurant with not a big selection. The Mesa Grille has some breakfast options but doesn’t open until 11 AM. The hot water in the room needs work. The sink “hot” water is very tepid. Same with the shower, and I had the shower temperature control lever set all the way to “hot” and it was only lukewarm. My brother’s room across the hall was the same way.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Carolina S.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful big rooms , very comfortable bed and nice shower.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear Carolina,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

Rachele

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First time I stayed at this property for a wedding nearby. I liked my stay. The property was clean, conveniently located, and the staff friendly. I loved the fact that the casino is smoke free.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear Rachele,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Terry

Mit dem Partner gereist
Gut: Ausstattung
Very beautiful rooms. Great staff at check in and out. Definitely will stay here again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear Terry,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear David,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear David,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

Wanda

Mit dem Partner gereist
Only negative is the shower was either scalding hot or ice cold…. Could not get it to stay a consistent temperature. Otherwise- we enjoyed the room and the hotel.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear Wanda,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

WILLA

Mit der Familie gereist
Gut: Zustand der Unterkunft
Only bad thing was gift shops were often closed/ no room service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear Willa,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Second time I’ve stayed and elevators were not working.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear Susan,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Know that we are staffed 24 hours a day and are available to respond to your requests always.Your candid review will be forwarded to proper departments and we thank you for your feedback.

6/10 – Okay

Avonne

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Check in was not great
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 12. Mai 2024
Dear Avonne,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Know that we are staffed 24 hours a day and are available to respond to your requests always.Your candid review will be forwarded to proper departments and we thank you for your feedback.

10/10 – Hervorragend

Bennie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Food at this resort is excellent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 12. Mai 2024
Dear Bennie,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

Carl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy access to Rio Rancho
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 11. Mai 2024
Dear Carl,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

Beverly A

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Everything went just perfect with our stay there. I believe really the only issues that we had were the elevators were broken there was only one working elevator and when we took a shower the water would roll out from underneath the showered glass door and get everywhere so we were constantly cleaning that up. But everybody there was fantastic and we just really liked it. Thank you so much.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 11. Mai 2024
Dear Beverly,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Kelly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice stay! We loved the extra security measures taken in the parking lot and getting to the rooms! The room was very clean and the beds were comfortable! We would stay again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 12. Mai 2024
Dear Kelly,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Miranda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Yay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 12. Mai 2024
Dear Miranda,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Patrick

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was nice
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 12. Mai 2024
Dear Patrick,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Josie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wish we had more time to enjoy the property.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 11. Mai 2024
Dear Josie,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Gabriel

Mit dem Partner gereist
Great Room
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 9. Mai 2024
Dear Gabriel,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Janelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location, the casino area was much larger than it looked upon walking in, food options aren’t fabulous, but the rooms were nice and spacious.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 9. Mai 2024
Dear Janelle,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything has been good for my first stay here and comfortable
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 9. Mai 2024
Dear Andrew,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.