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Bewertungen von Hotel Albuquerque at Old Town

3.5 out of 5
Hotel Albuquerque at Old Town
800 Rio Grande Blvd Nw, Albuquerque, NM

Bewertungen

8,8

Hervorragend

698 von insgesamt 1126 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
253 von insgesamt 1126 Gästebewertungen haben eine Bewertung von 8 - Gut" "
92 von insgesamt 1126 Gästebewertungen haben eine Bewertung von 6 - Okay" "
49 von insgesamt 1126 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
34 von insgesamt 1126 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Edward Eric

Mit der Familie gereist
Wanted two beds
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 27. Mai 2024
Thank you for your review. We are sorry that the room was not what you had hoped for, but we appreciate your honesty and we would love another chance to care for you again.

10/10 – Hervorragend

Kelli

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very beautiful and well kept hotel near Old Town Albuquerque! I especially liked the friendly, helpful staff who helped me arrange transportation to sites such as Petroglyph national monument. My room was very clean and tidy - and the housekeeping staff was always available if you needed any supplies. There is also a convenient store located in the hotel. Outdoor sitting area is absolutely lovely. And a very close walk to Old Town sites and attractions! My only issue was the restaurant in the hotel - Gardunos - which turned me away for dinner when I was exhausted as they said 'reservations only.' Other than that, it was an amazing place to stay especially for a first timer visit to the area! Highly recommended A
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 26. Mai 2024
Thank you for sharing about your stay with us, Kelli! We are so happy to hear that you enjoyed our hotel and staff during your visit. We truly cherish your support and feedback and we hope to care for you again in the future.

8/10 – Gut

Nikolina, Port Chester

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 26. Mai 2024
We appreciate your rating! We hope you can return for another enjoyable stay with us soon!

10/10 – Hervorragend

Sharmin

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It’s a perfect place for a vacation- love the ambiance, the restaurant, live music and everything. Walking distance from the old town plaza is a huge plus.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 24. Mai 2024
We are thrilled to hear that you enjoyed many aspects of your stay with us! Thank you so much for your kind review. Your support is greatly appreciated!

10/10 – Hervorragend

Carmen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location, walking distance to plaza and heart of Old Town. Ample parking and peaceful ambiance.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 24. Mai 2024
Thank you so much for your kind words, Carmen! We value your support and we hope you can visit us again soon!

10/10 – Hervorragend

charles

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
close to old town and fantastic views from every room. im watching balloons lift off
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 22. Mai 2024
We are ecstatic that you enjoyed our location and views, Charles! Thank you so much for your review and support.

6/10 – Okay

Randall

Gut: Sauberkeit und Personal & Service
Good location but real noisy wedding parties. Loud even in the 8th floor.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 20. Mai 2024
We are glad that you enjoyed our location, but we apologize for the noise disturbance. We appreciate your honest feedback and we would love another chance to care for you again in the future.

6/10 – Okay

mark

Gut: Sauberkeit und Zustand der Unterkunft
The property was very nice, but the air conditioner in the room was as loud as a jet engine. Had to turn it off and sweat just to get some sleep.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 22. Mai 2024
Thank you for your review and feedback, Mark. We are glad that you enjoyed our property, but we are disappointed to hear about the noise issue with the air conditioner. We truly appreciate your honesty and we will share your concern with our team. We are sorry that this stay was not more positive, but we would love another chance to impress you in the future.

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Kelsey H- Social Media Coordinator am 20. Mai 2024
Thank you for your positive review, Steven! We value your support.

8/10 – Gut

Ann

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice veing so close to Old Town and walkable dining options
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 15. Mai 2024
We appreciate your review, Ann! We hope you can return for another enjoyable stay with us soon.

10/10 – Hervorragend

Denise

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 13. Mai 2024
Thank you for your kind review, Denise! We appreciate your support.

10/10 – Hervorragend

Timothy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel to stay. Close to alot of things to do and eat.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 13. Mai 2024
We are thrilled that you enjoyed your stay, Timothy! We would love to care for you again in the future.

6/10 – Okay

Emma

Mit dem Partner gereist
Gut: Sauberkeit
Average for the price. Door to balcony wouldn’t open/close and the whole place is feeling a little dated. Good location, but better value for money elsewhere.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 13. Mai 2024
We appreciate your honest feedback, Emma. We would love another opportunity to impress you in the future.

10/10 – Hervorragend

John

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great spot to stay in Old Town
Aufenthalt von 1 Nacht im April 2024
Antwort von AR am 11. Mai 2024
Thank you so much for your feedback, we really appreciate it

10/10 – Hervorragend

Brian, Chandler

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great property!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kelsey H- Social Media Coordinator am 6. Mai 2024
We are so happy that you enjoyed our property during your stay, Brian! Thank you so much for your review and support.

10/10 – Hervorragend

Derick, Wake Forest

Geschäftlich gereist
Property felt dirty and dingy. Lobby was a ghost town. My key stopped working every day and required me to go to the desk every day for a new key.
Aufenthalt von 3 Nächten im April 2024
Antwort von Kelsey H- Social Media Coordinator am 6. Mai 2024
We are sorry to hear about the issues you experienced during your stay with us, Derick. We appreciate you bringing these concerns to our attention and we would love another chance to care for you again in the future.

8/10 – Gut

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Beautiful pool area. Restaurant in the hotel had great food. Would stay again!
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Amy

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Check-in was not easy, the room didn’t come with four towels for the four guest and then they charged me for that extra towel. You could hear the toilet in the next room during the night and the ac was noisy. There was also a person sleeping in the hall outside the room! Not worth it!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AR am 4. Mai 2024
I'm sorry to hear that. I will assure you that you were not charged for requesting any extra items. Thank you for bringing these things to our attention.

10/10 – Hervorragend

Brandt

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AR am 2. Mai 2024
Thank you for your feedback!

10/10 – Hervorragend

Patricia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The interior and grounds were so beautiful. Enjoyed sitting under the flower canopies. The staff were great! The bed was really comfortable and the room was very clean. The location was good. Right off the highway and east walking to restaurants and shopping in Old Town.
Aufenthalt von 2 Nächten im April 2024
Antwort von AR am 2. Mai 2024
Thank you for your feedback, we really appreciate it!

8/10 – Gut

Hampton Kelly

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kelsey H- Social Media Coordinator am 22. Mai 2024
We appreciate your rating! We would love to care for you again.

10/10 – Hervorragend

Janet

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful views from the 10th floor viewing the town and mountains! Best hotel in Albuquerque.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelsey H- Social Media Coordinator am 30. Apr. 2024
Thank you so much for this glowing review, Janet! We are elated that you enjoyed your stay and we hope to see you again soon.

10/10 – Hervorragend

Linda

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I /we enjoyed access to multiple rooms inside and outside.
Aufenthalt von 4 Nächten im April 2024
Antwort von Kelsey H- Social Media Coordinator am 30. Apr. 2024
We appreciate your positive review, Linda! We would love to care for you again in the future.

10/10 – Hervorragend

Kathleen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I love this location. Walking distance to the old town with great restaurants. The hotel has beautiful gardens Everything is wonderful
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelsey H- Social Media Coordinator am 29. Apr. 2024
We are thrilled that you enjoyed your stay with us! Thank you so much for your review and support. We hope to care for you again soon.

10/10 – Hervorragend

Kelli, DE PERE

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved it.
Aufenthalt von 4 Nächten im März 2024
Antwort von AR am 27. Apr. 2024
Thank you so much for your feedback! We really appreciate it

8/10 – Gut

Alynna

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kelsey H- Social Media Coordinator am 14. Mai 2024
We value your rating and support, Alynna! We hope to care for you again in the future.

10/10 – Hervorragend

Brooke

I always try to stay here when I’m Albuquerque. Great value, great and clean rooms, and wonderful staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelsey H- Social Media Coordinator am 25. Apr. 2024
Thank you for your kind words, Brooke! We appreciate your kind review and support and we hope to see you again soon.

6/10 – Okay

Amy

Gut: Sauberkeit und Personal & Service
The hotel is in a great location and the outdoor spaces are lovely! I enjoyed my pool time, although because it is off-season the towels weren't fully stocked. I went to the front desk to pick up some. It's a nice hotel and because I was staying on a Sunday night it was a little cheaper ($160ish) but I don't think I would pay the full price.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelsey H- Social Media Coordinator am 25. Apr. 2024
We are delighted to hear that you enjoyed our location, pool, and outdoor spaces, Amy! We value your feedback and we would love another chance to care for you again.

8/10 – Gut

Stephanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelsey H- Social Media Coordinator am 21. Apr. 2024
Thank you for your review, Stephanie. We value your support!

6/10 – Okay

Caroline

Mit der Familie gereist
We could hear every word in the adjacent room. The guest there had the TV on until late at night? Then the cuckoo clock alarm went off at 6am. Continued for long periods of time, snooze, and again. Not a place for a quiet restful night. The shower diverter was broken so low shower pressure with tub running at the same time. Clean hotel with friendly service, but needs some upkeep and insulation.
Aufenthalt von 2 Nächten im April 2024
Antwort von AR am 19. Apr. 2024
Thank you for your feedback, we really appreciate it

10/10 – Hervorragend

Kathleen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staf is so helpful and friendly.
Aufenthalt von 1 Nacht im April 2024
Antwort von AR am 19. Apr. 2024
Thank you for feedback, we really appreciate it!

10/10 – Hervorragend

Maia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy access to the property as well as being very clean and 1 block from the old town plaza. Everyone is friendly and helpful!
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelsey H- Social Media Coordinator am 18. Apr. 2024
We are thrilled that you enjoyed your visit with us! Thank you so much for your review and support.

10/10 – Hervorragend

Mary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelsey H- Social Media Coordinator am 18. Apr. 2024
We appreciate your positive rating! We hope to care for you again.

10/10 – Hervorragend

Laurie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had a great stay. Staff were very professional and friendly. Love being close to Old town.
Aufenthalt von 1 Nacht im April 2024
Antwort von AR am 19. Apr. 2024
Thank you for your feedback, we really appreciate it!

10/10 – Hervorragend

Kim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von AR am 13. Apr. 2024
Thank you for your feedback!

6/10 – Okay

Amy

Mit dem Partner gereist, Mit der Familie gereist
Gut: Zustand der Unterkunft
Beautiful grounds, excellent breakfast on room service
Aufenthalt von 1 Nacht im April 2024
Antwort von AR am 12. Apr. 2024
Thank you for your feedback, we appreciate it

10/10 – Hervorragend

Janet

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful hotel lobby, clean rooms, polite staff. Excellent service
Aufenthalt von 1 Nacht im April 2024
Antwort von AR am 11. Apr. 2024
Thank you for your feedback, we really appreciate it!

10/10 – Hervorragend

Debbie, Clovis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel had a beautiful lobby and grounds to stroll through. It was also adjacent to the Hotel Chaco with a magnificent rooftop bar and restaurant…excellent view of the city and of course a wonderful sunset! The rooms had ample room but the bathroom sink was a tad too small. We had breakfast at the hotel restaurant and I am sad to say, it was not very good. The oatmeal was so so watery and the burrito lacked flavor. Everything outside the burrito should have been put inside!! The potatoes were cold, as if cooked from frozen. Service was adequate but nothing to rave about…I had to ask several times for coffee refills.
Aufenthalt von 1 Nacht im April 2024
Antwort von AR am 11. Apr. 2024
Thank you for your feedback, we really appreciate it!

10/10 – Hervorragend

carol

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We only spent 1 night but I would love to go back. The check in was smooth with very friendly clerk. The food at the restaurant was awesome along with an awesome staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelsey H- Social Media Coordinator am 11. Apr. 2024
We appreciate your kind review, Carol! We are so glad that you enjoyed your stay and we would love to care for you again.

8/10 – Gut

Dawn, Rochester Hills

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von Kelsey H- Social Media Coordinator am 7. Apr. 2024
We are thrilled to hear that you enjoyed our staff during your stay. Thank you so much for your kind review. Your support is greatly appreciated.

10/10 – Hervorragend

helen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelsey H- Social Media Coordinator am 8. Apr. 2024
Thank you for your positive rating, Helen! We value your support.

10/10 – Hervorragend

Amelita, Las Vegas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful resort hotel! Would stay here again
Aufenthalt von 1 Nacht im April 2024
Antwort von AR am 6. Apr. 2024
Thank you so much for your feedback, we really appreciate it!

8/10 – Gut

opal

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von AR am 6. Apr. 2024
Thank you for your feedback, we appreciate it!

8/10 – Gut

Sylvia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The Hotel is located in a perfect location very close to old town. The hallway carpets need to be cleaned. The 11th floor smelled.
Aufenthalt von 1 Nacht im April 2024
Antwort von AR am 5. Apr. 2024
Thank you for your feedback, we appreciate it.

8/10 – Gut

Jose

Mit der Familie gereist
Nos encontramos con varias hormigas. En el cuarto. Cuando le dije a la persona de recepción me dijo que era normal en esta época del año. Ya no dije nada. Solo me queda que ya no voy a hospedarme otra vez ahí ni recomendarlo
Aufenthalt von 2 Nächten im März 2024
Antwort von AR am 5. Apr. 2024
Lamento escuchar sobre su estadía. Gracias por traer esto a nuestra atención.

10/10 – Hervorragend

Katherine

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pet friendly and very nice inside! The pet fee was pretty pricey, but the room was fairly priced.
Aufenthalt von 1 Nacht im März 2024
Antwort von AR am 4. Apr. 2024
Thank you for your feedback, we appreciate it!

8/10 – Gut

David

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing service, beautiful hotel, only criticism would be that the beds were super soft, would have preferred firmer mattress
Aufenthalt von 4 Nächten im März 2024
Antwort von Kelsey H- Social Media Coordinator am 3. Apr. 2024
We appreciate your review and feedback, David! We hope to care for you again in the future.

10/10 – Hervorragend

Sami

Aufenthalt von 1 Nacht im März 2024
Antwort von Kelsey H- Social Media Coordinator am 22. Apr. 2024
We cherish your rating and support! We hope you can return again soon.

10/10 – Hervorragend

Manuel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is near shops and restaurants!
Aufenthalt von 1 Nacht im März 2024
Antwort von Kelsey H- Social Media Coordinator am 2. Apr. 2024
We are ecstatic that you enjoyed your stay with us! Thank you for your support.

10/10 – Hervorragend

YARU, Laguna Niguel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im März 2024
Antwort von Kelsey H- Social Media Coordinator am 7. Apr. 2024
We cherish your review and support! We would love to care for you again.