Hellert 4 Sterne-Hotels ab 156 €

"Check-in war sehr unschön. Trotz Absprache eines späteren Check-ins mussten wir über eine Stunde auf unser Zimmer warten, weil vergessen wurde unsere Karten in den Briefkasten zu legen und extra jemand aus seinem Frei kommen musste. Eine kleine Entschädigung haben wir nicht erhalten. Appartements sind okay, Betten fürchterlich unbequem. Wellnessbereich kann man sich sparen. Vor allem war Kältebecken und Tretbecken außer Betrieb. Auch gab es nur vier Liegen. Das schlimmste sind aber die Strom und Warmwasser Kosten im Nachhinein. Wir waren nur kurz dort, kaum anwesend, Heizung alle runter gedreht, nur ein bisschen TV geschaut am Abend, weder Spülmaschine noch Waschmaschine benutzt und mussten trotzdem einiges nachzahlen. Restaurant hatte auch geschlossen. Es gab also weder Frühstück noch Abendessen zur Auswahl. Fazit: mehr Schein als Sein. Preis Leistung sehr schlecht. "

"We stayed for two nights over New Year’s Eve at the Alsik Spa Hotel, and overall we were very impressed with our stay. The hotel itself is beautiful, modern, and extremely clean. From the moment we arrived, the staff at the reception were very friendly and welcoming. We had booked a Junior Suite with breakfast on the 8th floor, and it exceeded our expectations. The room was spacious, stylish, and impeccably maintained, and the view was fantastic – especially over New Year’s Eve, which made the stay even more special. Breakfast was excellent, and the overall service, room quality, and hotel atmosphere were outstanding. We would absolutely love to return. The only real downside was the spa area. Even as hotel guests, access to the spa comes at an additional cost, which is quite high. Although hotel guests pay less than external visitors, a 3-hour spa slot costs over €40 per person, which is not insignificant. The spa itself is clean, modern, and very well equipped, so there is nothing to complain about in terms of facilities. However, at this price point, one naturally expects excellent service and hospitality. Unfortunately, this is where our experience fell short. Some of the spa staff appeared unorganized and not particularly friendly, at times even a bit condescending. For example, after our spa visit, we simply asked for a fresh bathrobe to use in our room, as the spa bathrobe was completely soaked. Initially, we were told this would be charged extra, which we found ver"

"Zimmer etwas abgewohnt Ausstattung und Sauberkeit war in Ordnung, Service und Frühstücksangebot waren gut ,Empfang freundlich . Insgesamt war der Hotelpreis aber zu teuer."