Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
653 von insgesamt 1058 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
653
280 von insgesamt 1058 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
280
63 von insgesamt 1058 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
63
31 von insgesamt 1058 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
31
31 von insgesamt 1058 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
31
9,2/10
Sauberkeit
9,2/10
Personal & Service
8,8/10
Ausstattung
9,2/10
Zustand der Unterkunft
9,0/10
Umweltfreundlichkeit
Bewertungen
2/10 – Ungenügend
Ursula
20. Mai 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room unfriendly, extremely cold, 4 beds instead of one only no chair to sit on, no table etc.
Ursula
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hiex Team am 25. Mai 2024
Dear Ursula, Thank you for bringing this matter to our attention. We are sorry to hear about the issue you experienced during your stay. Rest assured, we take such feedback seriously and will address it with our team to ensure that it is resolved promptly. We strive to provide all of our guests with a comfortable and enjoyable stay, and we apologize for falling short in this instance. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Warm regards, Hiex Team
10/10 – Hervorragend
Chloe
20. Apr. 2024
Gut: Ausstattung
Good service
Chloe
Aufenthalt von 1 Nacht im April 2024
Antwort von Amanda am 26. Apr. 2024
Dear Chloe, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly. Sincerely, Guest Services
8/10 – Gut
Kurt
27. Feb. 2024
Gut: Personal & Service und Zustand der Unterkunft
Netter und hilfsbereiter Empfang.
- WC-Schüssel müsste mal gründlich gereinigt werden
Kurt
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HIEX Team am 28. Feb. 2024
Dear Kurt, Thank you for taking the time to tell us about your experience at Holiday Inn Express ZÜRICH AIRPORT. It's wonderful to hear that you had a good overall impression of your stay - we hope everything was in order. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly. Sincerely, Guest Services
4/10 – Schlecht
Markus
Mit der Familie gereist
18. Feb. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quality of Food is absolutely unacceptable
Hilde the microwav oben and Kirchen is Dead! No fresh Food and the breskfast was also losest Level - But expensive !
Never again
Markus
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Amanda am 20. Feb. 2024
Dear Markus, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to contact us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. With Regards HIEX Team
10/10 – Hervorragend
Stefan
21. Jan. 2024
Stefan
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Amanda am 10. Feb. 2024
Dear Stefan, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
10/10 – Hervorragend
Andrea
11. Dez. 2023
Andrea
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Customer Care Team am 13. Dez. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
8/10 – Gut
Raymond
27. Nov. 2023
Raymond
Aufenthalt von 1 Nacht im November 2023
Antwort von Amanda am 18. Dez. 2023
Dear Raymond, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
8/10 – Gut
Verifizierter Reisender
Mit der Familie gereist
20. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im November 2023
Antwort von Amanda am 21. Nov. 2023
Dear Guest, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
10/10 – Hervorragend
Michelle
24. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Michelle
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Customer Care Team am 25. Okt. 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
4/10 – Schlecht
Urs
19. Okt. 2023
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Die Hygiene und Sauberkeit der Nasszelle lässt zu wünschen übrig. Ich kann nicht verstehen, dass die Toiletten nicht mit einer WC-Bürste ausgestattet sind. Wenn dann am nächsten Abend der Dreck immer noch in der Schüssel klebt, ist das ein Armutszeugnis.
Urs
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hiex Team am 1. Nov. 2023
Dear Urs, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to contact us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. With Regards HIEX Team
10/10 – Hervorragend
Simon
15. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gut - Bequemes Bett, gutes WLAN und freundliches Personal
Simon
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von HIex Team am 15. Okt. 2023
Dear Simon, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
8/10 – Gut
Simone Susanne
Mit der Familie gereist
14. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Simone Susanne
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von HIex Team am 15. Okt. 2023
Dear Simone Susanne, Thanks for appreciating your recent stay with us. We're glad that you had a comfortable stay in our rooms. However, we apologize for the others aspects of guest service which failed to meet your expectations. We hope to be on track regrading this in the future and we also hope to host you more successfully! Best Regards, Guest Experience Team
6/10 – Okay
Victor
14. Okt. 2023
Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Das Hotel ist leider eher ernüchternd.
Die vielen positiven Bewertungen haben sich bei meinem Besuch nicht wiederspiegelt.
Victor
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hiex Team am 15. Okt. 2023
Dear Victor, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to contact us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. With Regards HIEX Team
4/10 – Schlecht
Stephan
Mit der Familie gereist
11. Okt. 2023
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Parkplätze überbucht - keine Hilfe - unfreundlicher Manager(Personal)
Stephan
Aufenthalt von 1 Nacht im September 2023
Antwort von HIEX TEAM am 13. Okt. 2023
Dear Stephan, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to contact us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
6/10 – Okay
Ursula
7. Okt. 2023
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Sehr unfreundlicher Empfang, Frühstück eher bescheiden, gute Betten.
Ursula
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hiex Team am 8. Okt. 2023
Dear Ursula, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to contact us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. With Regards HIEX Team
6/10 – Okay
Anita
6. Okt. 2023
Anita
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hiex Team am 7. Okt. 2023
Dear Anita, Thanks for appreciating your recent stay with us. We're glad that you had a comfortable stay in our rooms. However, we apologize for the others aspects of guest service which failed to meet your expectations. We hope to be on track regrading this in the future and we also hope to host you more successfully! Best Regards, Guest Experience Team
8/10 – Gut
Peter
3. Okt. 2023
Peter
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hiex Team am 4. Okt. 2023
Dear Peter, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
10/10 – Hervorragend
Ari
Mit der Familie gereist
1. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ari
Aufenthalt von 3 Nächten im September 2023
Antwort von Amanda am 3. Okt. 2023
Dear Ari, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
8/10 – Gut
Lisa
26. Sept. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Die Rezeption war beim An- und Abreisen sehr freundlich und speditiv. Das Essen war ok, nicht spitze, aber wir waren froh, um diese Zeit noch etwas zu bekommen. Das Servicepersonal war nicht sehr aufmerksam. Wir mussten immer rufen und der Tisch wurde nie abgeräumt.
Lisa
Aufenthalt von 1 Nacht im September 2023
Antwort von Amanda. am 27. Sept. 2023
Dear Lisa, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
4/10 – Schlecht
Simon
24. Sept. 2023
4 Zimmer bett gebucht, mag ja gehen mit Kinder. Ein Bett war normale grösse, das andere 130 breit etwas schmal für zwei Erwachsene. Wir hatten 2 Decken für 4 Personen. Etwas bedürftigt.
Simon
Aufenthalt von 1 Nacht im September 2023
Antwort von Amanda am 25. Sept. 2023
Dear Simon,Thanks for appreciating your recent stay with us. We're glad that you had a comfortable stay in our rooms. However, we apologize for the others aspects of guest service which failed to meet your expectations. We hope to be on track regrading this in the future and we also hope to host you more successfully! Best Regards, Guest Experience Team
10/10 – Hervorragend
Sascha
12. Sept. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Supper
Sascha
Aufenthalt von 1 Nacht im September 2023
Antwort von Amanda am 13. Sept. 2023
Dear Sacha, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
8/10 – Gut
melike
Mit dem Partner gereist
2. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
u
melike
Aufenthalt von 1 Nacht im August 2023
Antwort von Hiex Team am 3. Sept. 2023
Dear Melike, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
10/10 – Hervorragend
Gianluca
5. Aug. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gianluca
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Hiex Team am 6. Aug. 2023
Dear Gianluca, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
6/10 – Okay
melike
Geschäftlich gereist
28. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
kein wasser??
melike
Aufenthalt von 1 Nacht im Juli 2023
Antwort von hiex team am 28. Juli 2023
Dear Melike, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to contact us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. With Regards HIEX Team
10/10 – Hervorragend
Patrick
20. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Patrick
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Customer Care Team am 22. Juli 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
10/10 – Hervorragend
melike
3. Juni 2023
Gut: Sauberkeit und Personal & Service
melike
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Hiex Team am 4. Juni 2023
Dear Melike, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
8/10 – Gut
Margit
1. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Margit
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Hiex Team am 2. Juni 2023
Dear Margit, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
8/10 – Gut
Jörg
Mit der Familie gereist
30. Mai 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alles bestens, gutes Frühstück
Jörg
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Amanda am 31. Mai 2023
Dear Jorg, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
10/10 – Hervorragend
Ralph
24. Mai 2023
Ralph
Aufenthalt von 1 Nacht im Mai 2023
Antwort von HIEX Team am 13. Juni 2023
Dear Ralph, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
8/10 – Gut
Monique
16. Mai 2023
Monique
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Amanda am 17. Mai 2023
Dear Monique, I would like to thank you for your time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. I am most delighted to see that you have spent a great time with us. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us to improve the quality of the service offered.Looking forward to the next occasion to welcome you back,Best regards,Hiex Team
8/10 – Gut
Verifizierter Reisender
15. Mai 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Mai 2023
Antwort von HIEX am 15. Mai 2023
Dear Guest, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
10/10 – Hervorragend
Heike
24. Apr. 2023
Heike
Aufenthalt von 3 Nächten im April 2023
Antwort von HIEX am 25. Apr. 2023
Dear HeikeWhat a pleasure to see, that we once again reached our goal, to make all our guests a hundered percent happy!We hope to welcome you soon again at our hotel!Kind regardsYour HIEX team
8/10 – Gut
Ulrich
20. Apr. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ulrich
Aufenthalt von 1 Nacht im April 2023
Antwort von Hiex Team am 21. Apr. 2023
Dear Ulrich, I would like to thank you for yIndeedour time and your positive feedback regarding your recent experience at Holiday Inn Zurich Airport. I am most delighted to see that you have spent a great time with us. Looking forward to the next occasion to welcome you back,Best regards,
10/10 – Hervorragend
PINAR
8. Apr. 2023
PINAR
Aufenthalt von 1 Nacht im April 2023
Antwort von HIEX am 9. Apr. 2023
Dear PinarThank you for your rating, we appreciate it, when our guests take time to share their expirience.We are absoloutely happy to see that we reached our goal once again, to fully satisfy our guests!We hope to welcome you again, in near future.Kind regardsYour HIEX team
8/10 – Gut
Sonia
Geschäftlich gereist, Mit dem Partner gereist
5. Apr. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Betten und Zimmer gut, Kopfkissen extrem schlecht und hart, besser neues anfragen. Zimmer sauber, Grösse auch ok.
Sonia
Aufenthalt von 1 Nacht im April 2023
Antwort von Hiex Team am 5. Apr. 2023
Dear Sonia, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
10/10 – Hervorragend
Katrin
29. März 2023
Katrin
Aufenthalt von 1 Nacht im März 2023
Antwort von Hiex Team am 18. Apr. 2023
Dear Guest, Nothing makes us happier than a guest leaving a good rating on our service and overall work performance. Thank you for choosing us for your stay and for such a kind review. We'd love to welcome you again when you're down here for another trip! Best Regards, Guest Experience Team
10/10 – Hervorragend
ambassador
25. März 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ambassador
Aufenthalt von 2 Nächten im März 2023
Antwort von HIEX am 25. März 2023
Dear AmbassadorWe thank you greately for your great review. It is a pleasure to know that you haev enjoyed your time with us.We are truly looking forward to welcoming you back to our beautiful hotel in the future! Wishing you all the best!Your HIEX team
2/10 – Ungenügend
Rrezon
21. März 2023
Rrezon
Aufenthalt von 2 Nächten im März 2023
Antwort von HIex Team am 12. Apr. 2023
Dear Rrzon, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
10/10 – Hervorragend
Sonny
20. März 2023
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Alles super :)
Personal sehr freundlich. Ausreichend Parkplätze sind vorhanden
Sonny
Aufenthalt von 1 Nacht im März 2023
Antwort von HIEX am 21. März 2023
Lieber SonnyVielen lieben Dank, für das tolle Feedback, es freut uns sehr, solch eine positive Bewertung lesen zu dürfen.Wir geben unser bestes, um alle unsere Gäste, nicht nur zufrieden zu stellen, sondern auch glücklich zu machen!Wir wünschen Ihnen noch einen schönen Tag!Freundliche GrüsseDas HIEX Team
8/10 – Gut
Kevin
Geschäftlich gereist
10. Feb. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kevin
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Customer Care Team am 13. Feb. 2023
Dear Guest,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long. Best Regards,Guest Experience Team
8/10 – Gut
Andre
8. Feb. 2023
Andre
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Customer Care Team am 13. Feb. 2023
Dear Guest,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long. Best Regards,Guest Experience Team
8/10 – Gut
Krzysztof
Geschäftlich gereist
27. Jan. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Krzysztof
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Customer Care Team am 1. Feb. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 – Hervorragend
Manfred, Appenzell
Geschäftlich gereist, Mit einer Gruppe gereist
26. Jan. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das einzige unbequeme sind die Kissen. Mit denen kann man kaum schlafen weil zu schlaff…
Manfred
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Customer Care Team am 2. Feb. 2023
Dear Guest,Thank you for reviewing your recent stay with us. We're truly very sorry if the pillows didn't suit your needs. Wish you'd have told this to us earlier and we'd have presented a wide variety of pillows available with us to help you pick the most comfortable one. We hope to improve your next stay with us!Best Regards,Guest Experience Team
8/10 – Gut
Wolfgang
22. Jan. 2023
Wolfgang
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Customer Care Team am 24. Jan. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 – Gut
silvia
Mit der Familie gereist
16. Jan. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nähe zum Flugplatz und Anbindung an Nahverkehr ist ideal
silvia
Antwort von Customer Care Team am 16. Jan. 2023
Dear guest, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!
10/10 – Hervorragend
RAKULAN
13. Jan. 2023
RAKULAN
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Customer Care Team am 16. Jan. 2023
Dear guest, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
10/10 – Hervorragend
Sascha Robert
12. Jan. 2023
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sauberes Zimmer und schön eingerichtet
Sascha Robert
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Customer Care Team am 16. Jan. 2023
Dear guest ,we are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.
8/10 – Gut
Cacia
Mit der Familie gereist
1. Jan. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Frühstuck wahr ok, aber kein frucht salat,kein omolete oder spiegeleier.
Das abend essen wahr auch ok .desert wahr von tiefgefroren kein selbst.ich hab das gefuhl die gemuse wahr von theke.Gefroren kein frisches...preis finde ich hihe vor die qualität
Cacia
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Guest Experience Team am 6. Jan. 2023
Dear guest,Thank you for taking the time to share your feedback about your recent stay with us. We apologize for the shortcomings you experienced during your breakfast and dinner service. We strive to provide a variety of fresh and delicious options for our guests, and it seems we fell short in this regard. We will take your comments into consideration as we continue to improve our offerings.Regarding the price, we understand your concern and will make sure to review our pricing in relation to the quality of our services. We apologize for any inconvenience this may have caused.We hope that you will give us another chance to serve you in the future. If you have any further feedback or suggestions, please don't hesitate to reach out to us.Warm regards,Guest Experience Team
10/10 – Hervorragend
Wolfgang
Mit der Familie gereist
25. Dez. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wolfgang
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Customer Care Team am 30. Dez. 2022
Dear guest, it sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.
8/10 – Gut
Verifizierter Reisender
Mit einer Gruppe gereist
23. Dez. 2022
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Customer Care Team am 30. Dez. 2022
Dear guest, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.