"Review: Stylish vibe, but let down by dated rooms and breakfast policy
Overall Rating: 3/5 Stars
My stay at the Qt Canberra was a bit of a mixed bag. While the hotel has a cool concept, there are several areas that need improvement to match its reputation.
Rooms & Service
The design of the hotel is definitely unique, but the rooms themselves felt quite dated. You can really see the age of the furnishings, and they lack the freshness you’d expect at this price point. Furthermore, the housekeeping service was only mediocre—it wasn't bad, but it lacked the thoroughness and attention to detail I expected.
Breakfast: High quality, poor transparency
The breakfast experience was the biggest disappointment, despite the food itself. On the positive side, the meals were delicious and beautifully presented. Qualitatively, the kitchen does a great job.
However, I was disappointed to find no breakfast buffet; it was à la carte only. What bothered me most was the lack of transparency: additional drinks, such as a second coffee, were charged extra. This was never mentioned during the ordering process, making the extra costs an unpleasant surprise on the final bill.
Summary:
The food tastes good, but the lack of a buffet and the hidden charges for basic items like extra coffee—without any prior warning—felt like poor service. Combined with the aging rooms, it makes for a stay that doesn't quite live up to its potential."
