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„넓고 깨끗한숙소에 멋진 조식까지 다음 정저우에 반드시 돌아옵니다“

„wonderful view of the lake and the staff was very good to give us an ungrade and we had early morning check in. thanks “

„Your staff is perfect, the Best customer service I have ever received. Your overnight worker Mia is a life saver with communication, helping with a taxi and allowing me to feel welcome. I'm so happy I stayed at your hotel. Everything was perfect. Thank you “

„프론트에서 체크인할때 너무 느렸어요...“

„Zu allererst möchte ich den hervorragenden Service des Sofitel Zhengzhou erwähnen. Ich hatte ein Problem mit der Buchung und das Team des Hotels (Cindy) half mir sehr professionell. Das Gebäude ist zwar nicht ganz neu, aber von innen sehr gut und modern renoviert. Die Zimmer sind sehr schön gestaltet. Der Service war vom Check in bis Check out effizient und hervorragend. Der Check out dauerte beispielsweise weniger als eine Minute. Das Frühstück übertraf unsere Erwartungen. Die Auswahl ...

„My buddy and I had a very pleasant stay. Hotel staff were helpful and cooperative. Nothing was too difficult for them even with their limited spoken English although my buddy speaks mandarin. Housekeeping efficient and helpful. Dongdajie station on Line 2 from the airport and taxi ride from this station is less than 10mins from hotel. On return to airport you may have to alight at one of the stations along this line and wait for train to the airport as not all trains terminate at the airport. ...

„My room was clean and comfortable. The hotel’s location is extremely convenient, situated right next to the train and long-distance bus stations. The front desk staff were very helpful, and I especially want to thank Ms. Liu Jina for her patience and assistance—she truly went above and beyond, making my stay great and memorable. Thank you very much!“

„Overall not too bad but air-conditioner has a dial to adjust but the temperature remains way too hot!“

„I spent 2 nights here..One of the Reception staff (Tchai) does not speak english but very friendly. Most reception staff are young & use their personal phone messaging translator app to communicate english. Not a newly built hotel, room smaller than expected, but ok. Chinese Food restaurants are on many on the street, a mini-seat around park nearby. Nearest local subway station is Wenmiao station“

„On the hotels.com site baby crib is available but the hotel staff told us their hotel doesn't have baby crib. There was no AC. I know it's winter for us but the room was around 24-25°C and you can't turn on the AC in the room. The staff gave put family suit room 2 fans.“