Minibar, Schreibtisch, Verdunkelungsvorhänge, schallisolierte Zimmer
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Bewertungen von City Centre Hotel by Picnic

3.5 out of 5
City Centre Hotel by Picnic
Yeznik Koghbatsi st 20, Yerevan

Bewertungen

8,4

Sehr gut

37 von insgesamt 100 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
50 von insgesamt 100 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 von insgesamt 100 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 100 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 100 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

7,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

André

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Laut.
Aufenthalt von 2 Nächten im August 2023
Antwort von Gayane | Reservations Manager am 21. Aug. 2023
Dear Andre, Thank you for your review and for being an amazing guest.

8/10 – Gut

Avadis

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 14 Nächten im Mai 2019
Antwort von Admininstration am 17. Juli 2019
Dear Avadis, Thank you so much for your review. We hope to see you again next time.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gute Hotel mit gute Preise
Interessante Low-Budget Urlaub mit viele Historische Besichtigungsmöglichkeiten
Antwort von Tamara am 2. Dez. 2016
Dear Guest! Thank you very much for your kind words regarding our hotel and its location. It is great to read that you enjoyed your stay. We will be glad to see you again among our guests. Best regards, the Hotel Administration

6/10 – Okay

Volker, Husum, Germany

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Einfach, gut und für junge Leute sicher geeignet
Unter der Berücksichtigung des Preises kann man, wenn man denn eine Zimmer mit eigenem Bad bekommt, das Hotel zum Übernachten nehmen. Mehr aber auch nicht. Das Frühstück ist halt sehr armenisch (warme Milchreis-Suppe oder Kartoffel mit Würstchen zum Frühstück, süße Waffeln. Aber das Personal ist ausgesprochen freundlich und zuvorkommend. Unglaublich bemüht, es den Gästen recht zu machen und den Aufenthalt so angenehm wie möglich zu gestalten. Jeden Tag frische Handtücher. Der technische Standard der Zimmer ist mit einem deutschen Zimmer nicht vergleichbar, dafür muss man immer als VErgleich den extrem günstigen Übernachtungspreis berücksichtigen.
Antwort von General Manager am 2. Dez. 2016
Dear Volker! Thank you very much for sharing your experience and impression of your stay. We appreciate your high evaluation friendly and helpful staff. We make every effort to provide pleasant stay and the personal attention to each of our guests. We are very sorry that the breakfast did not meet your expectations. We are doing our best to deliver great service at all times and we will continue to work hard to make it better. We hope to have a chance to welcome you at our Hotel again and to serve you our improved and tasty breakfasts. Warmest regards, the Hotel Administration

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
very nice hotel
The double room with own bathroom is very nice, with own balcony! Very bright clean too, and a very central location. I recommend.

8/10 – Gut

Lukas, Brussel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
very nice place, excellent location.
very nice place, not expensive, excellent location. only the breakfast is a bit poor (in the cosy bar nextdoors though)

10/10 – Hervorragend

Robert

Gut: Zustand der Unterkunft und Komfort des Zimmers
Nice central hotel
Very friendly staff. No frills hotel, but centrally located.
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Colin

Verbesserungswürdig: Personal & Service
Most of the staff was great, but the night receptionist had a bunch of his friends over making a bunch of noise until around 1am. Due to the layout of the hotel,their voices echoed through the stairwell. When I asked them to please keep it down, I was met with sarcastic responses and no attempt to keep the noise down. Would not recommend if you want a good night's sleep.
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Qing

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good size room and close to attractions
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Gayane | Reservations Manager am 16. Okt. 2023
Dear Qing,Thank you for a 5 star review.Hope to welcome you again.

8/10 – Gut

Armen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Gayane | Reservations Manager am 10. Nov. 2023
Dear Armen,Thank you for a good review.

10/10 – Hervorragend

Saeed

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 9 Nächten im August 2023
Antwort von Gayane | Reservations Manager am 17. Aug. 2023
Dear Saeed,Thank you for 5 star review.

10/10 – Hervorragend

Sara

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good price. Great location. Staff were friendly and very helpful.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Gayane | Reservations Manager am 26. Juli 2023
Dear Sara, It was our pleasure to meet you.Thank you for the review.

8/10 – Gut

Paula

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great breakfast, clean room in superb location
Fantastic location, super central and walking distance to so many great restaurants and bars. Breakfast was really nice and a huge bonus. Room was a bit small but it was clean and comfortable. It was a bit unorganized in the beginning as I couldn't check in at the designated check-in time because they were "waiting for the laundry". When I finally did get to check in, there was no toilet paper in the bathroom and the duvet was just a pile in the closet. After that, the rest of the stay was quite nice. The staff are friendly and helpful. I would stay again if I come back to Yerevan
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Gayane | Reservations Manager am 19. Juni 2023
Dear Paula, Thanks a lot for your nice review.

10/10 – Hervorragend

SHIMPEI

10/10 – Hervorragend

Monica

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The location is close to the city's main square. The staff is very welcoming and friendly. The hotel provides very good airport transfer services and has 24-hour front desk. The free Wi-Fi connection is very good. The room heating system works very well. There are mini fridge and tea maker in the room. The breakfast is good. Due to an early morning flight, the staff prepared me a breakfast box. Overall, the hotel offers very good value for money.
Aufenthalt von 4 Nächten im März 2022
Antwort von Gayane/ Reservations am 24. März 2022
Dear Monica, It was nice to meet you. Thank you for choosing to stay with us and for your great review. Looking forward to meeting you soon.

10/10 – Hervorragend

Gayane

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021
Antwort von City Centre Team am 17. Dez. 2021
Dear Gayane, We are pleased to receive your positive review. Hope to see you again.

10/10 – Hervorragend

Rafayel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021
Antwort von City Centre Team am 17. Dez. 2021
Dear Rafayel, Thanks a lot for choosing us for your stay in Yerevan. We are glad that you liked your experience with us.

10/10 – Hervorragend

Arsalan, London

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good and helpful reception , good location clean Hotel
Aufenthalt von 2 Nächten im September 2020
Antwort von Gayane am 22. Sept. 2020
Thank you for your positive feedback.

10/10 – Hervorragend

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Central location, friendly you staff, good price
The central location is the perfect starting point by walk to practically everywhere in the city centre. I had the quiet Superior Double Room with balcony on third floor, which was spacious. TV has a large range of channels (also international), breakfast from 8 till 10:30hrs is decent and enough for the day. Young receptionists are friendly, English speaking and helpful. Prices in February with roughly 20 EUR per night were unbeatable.
Aufenthalt von 6 Nächten im Februar 2020
Antwort von Gayane / Reservations am 26. Feb. 2020
Dear Michael, Thanks a lot for your review and for being such a great guest! It was our pleasure to have you.

10/10 – Hervorragend

Paolo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Strategico, economico, centrale
Hotel molto vicino al centro (non ho mai preso la macchina o mezzi pubblici per visitare le attrazioni presentiin centro città). Stanza carina e silenzione (avevo una singola), ottimo il rapporto qualità / prezzo (13 euro a notte con colazione). È presente vicino un supermercato 24 ore. Note dolenti il parcheggio (avevo una macchina a noleggio ma non c'era una parcheggio custodito se non i soliti a bordo strada) anche se si trova facilmente. Altra nota dolente il riscaldamento (eccessivamente calda la stanza e non si poteva regolare), ma sono andato a gennaio. Sicuramente ci tornerei e lo consiglio per il prezzo e per la zona. Colazione invece un po' scarna (poco assortimento del dolce, ma più che comprensibile considerando che tutti mangiano salato, in ogni caso più che sufficiente
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Gayane am 14. Feb. 2020
Dear Paolo, Thanks for your review. We will be more than glad to welcome you again. Best Regards, Gayane Reservations

10/10 – Hervorragend

Thierry

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Centrally located, correct hotel, friendly staff
Centrally located, this budget hotel is the best choice with regards to the value you receive for your money. My Superior Double room with balcony was very spacious, so was the bath room, breakfast offers enough - cold and hot - to start the day. Young friendly and English speaking staff.
Aufenthalt von 8 Nächten im Januar 2020
Antwort von Gayane / Reservations am 12. Feb. 2020
Dear Thierry, Thank you for your review and for being such a great guest! We will be glad to welcome you again!

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Januar 2020
Antwort von Gayane am 4. Feb. 2020
Dear guest, Thanks for your feedback. Looking forward welcoming you.

10/10 – Hervorragend

Elena

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Сити Сентр - и в центре, и в покое.
Прекрасный небольшой отель в самом центре Еревана, но на тихой улочке. И к Площади Республики (где основные музеи и чудесная архитектура), и к оперному театру, саду при нем, к Каскаду (это вообще потрясающее место с памятником архитектору Таманяну, спроектировавшему новый Ереван) ходу по 10-15 минут. Прекрасные завтраки по утрам, и поблизости есть садик с тремя-четырьмя чудесными кофейнями. Номер небольшой, уютный. Есть и холодильник, и фен, и Вайфай. Только ТВ слегка барахлил. И еще проблема: не так просто найти, в этом месте улица проходит под аркой дома, и не всегда понятно, что туда надо сворачивать.
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Гаянэ/Отдел бронирования am 31. Okt. 2019
Уважаемая Елена, Спасибо большое за хороший отзыв. Будем рады встретить Вас еще.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent room quality, cleanliness and very efficient (most especially Liti (?) who always went the full distance to help in way possible). The complete short visit was a pleasure. Highly recommended.
Aufenthalt von 1 Nacht im September 2019
Antwort von Gayane / Reservations am 4. Okt. 2019
Dear Guest, Thank you so much for your review. Hope to see you again.

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 13 Nächten im September 2019
Antwort von Gayane / Reservations am 4. Okt. 2019
Dear guest, Thanks for rating us. Hope to see you again.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was great. A budget hotel for sure, but it was clean, the room had obviously been renovated in the past few years. The staff were extremely friendly and helpful. I was extremely happy that i stayed at this hotel
Aufenthalt von 2 Nächten im September 2019
Antwort von Gayane/ Reservations am 15. Sept. 2019
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
personalet er venligt og kompetent. værelset var rent og hyggeligt (med balkon).
Aufenthalt von 1 Nacht im September 2019
Antwort von Gayane / Reservationd am 15. Sept. 2019
Thank you so much for taking the time to leave us this amazing review.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent location, helpful staff, no elevator.....
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Administration am 24. Juli 2019
Dear Guest, Thanks a lot for kind words. Hope to see you again in Armenia.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Ausstattung
The entire hotel has a bad odour and the rooms are dated. My bathroom wasn’t even cleaned properly. There was mould on the tiles and the free wifi is terrible. It works for 5 minutes and then it needs to be reset and so on and so forth. I called the reception like 10 times before I decided to just give up! Absolutely would not recommend unless you’re desperate!
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Reservations Manager am 20. Mai 2019
Dear guest, Thanks a lot for your review. We always try to improve our rooms and services and your review will help us a lot for that. I am sure, that every 10 times reception was more than glad to help you, because we care for all of our guests. We will be happy to welcome you again.

6/10 – Okay

BENJAMIN, Colombes

Hôtel correct
Hôtel correct mais chambre minuscule et petit déjeuner vraiment pauvre. Personnel à l'accueil agréable mais au petit déjeuner vraiment pas sympa.
Aufenthalt von 8 Nächten im April 2019
Antwort von Gayane / Reservations am 8. Mai 2019
Merci pour votre révision. Nous travaillons sur l'amélioration du petit déjeuner et du personnel au hall de petit déjeuner. C'était notre plaisir de vous avoir à notre hôtel.

2/10 – Ungenügend

Dana

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
One of the worst hotels of my life
This small hotel had potential but unfortunately the service and misinformation ruined it all. I read that there was 24 hour check-in (the reason I booked this hotel). Apparently that meant 24 hours starting from 2 p.m., as I was told on arrival. Wow. There was no heating the first night and it was absolutely freezing. There was a strong smell of smoke periodically. No one cleaned my room on the first day even though I was gone the entire time. The t.v. didn't work. One staff member was shockingly rude. Overall, a terrible experience.
Aufenthalt von 3 Nächten im April 2019
Antwort von Gayane am 8. Mai 2019
Dear Dana, Thank you for taking time to review your stay at our hotel. The mentioned information at website claims, that we have 24 hours front-desk, but it is international policy for all hotels that check-in starts at 2pm and to check-in right upon your arrival you should have booked the previous day of your arrival as well. Your room was cleaned before your check-in and all the days starting from your second day. You did not tell us, that the TV is not working. Actually, it was just configuration problems, not major issues. We also did a meeting with our staff and informed them to be more attentive to guest requests. Thank you once again. Your review helps us to improve our services.

8/10 – Gut

BENJAMIN, Colombes

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Correct et central
Hôtel central avec petit déjeuner correct. Personnel sympa mais chambre petite.
Aufenthalt von 2 Nächten im April 2019
Antwort von Gayane am 29. Apr. 2019
Dear Benjamin, Thank you for your kind review. For your next visit you can choose our Superior Double room, which is bigger, than the Standard Double, which you have stayed. We hope to see you soon!

10/10 – Hervorragend

Anita

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great location and very good value for money
We had a great time at the City Centre, the staff was very helpful and welcoming and the small restaurant next door is fantastic. This is a basic economy class hotel, with a great location, all major sites is within easy walking distance and there is plenty of bars and restaurants nearby. The rooms are nice and clean, with everything you need. This is excellent value for money.
Aufenthalt von 3 Nächten im April 2019
Antwort von Gayane / Reservations Manager am 13. Juni 2019
Dear Anita, Thanks a lot for your kind review. We will be happy to welcome you again.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Make sure you navigate the address. Property has a false map indication, be aware Map shows one direction, the actual address once you navigate is elsewhere. Expedia offered no help
Aufenthalt von 2 Nächten im April 2019
Antwort von Gayane / Reservations am 8. Mai 2019
Dear guest, Thank you for taking time to review our hotel. We have already contacted Expedia to make the correct changes of address, so that there will not be any misunderstanding for future guests. We hope to see you in our hotel again!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit
Budjettihotelli aivan Jerevanin sydämessä. Todella rauhallinen ja yllättävän siisti hintaisekseen. Maaliskuussa neljä yötä yhteensä 79,80€. Aamupala tarjoillaan viereisessä pikkuravintolassa melko neuvostohenkisellä kattauksella. Aamupala kuuluu hintaan, vaikka varaussivustot muuta väittävät. Huoneet pieniä ja siistejä. Kylpyhuoneen suuri koko yllätti ja oli siisti. Lämmintä vettä sai odottaa tovin suihkussa. Suosittelen pienin varauksin, jos ei ihonystyröitä kutittava sängynjousitus ja suppea aamupala haittaa menoa.
Aufenthalt von 4 Nächten im März 2019
Antwort von Gayane / Reservations am 26. Apr. 2019
Dear guest, Thank you very much for your kind review and detailed description of our hotel for other guests. We are trying to improve our services every day. Looking forward to seeing you again.

8/10 – Gut

Steven

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place for a short Yerevan visit.
Nice simple little hotel in a good location. Very walkable area. Lots of restaurants close by. They were able to arrange a private car and driver for me for a couple of tours. They can arrange for English speaking guides too, if you wish (I did not).
Aufenthalt von 2 Nächten im März 2019
Antwort von Gayane / Reservations am 26. Apr. 2019
Dear Steven, Thanks a lot for your good review. We hope to see you again soon!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit
Very good location in the very city centre
Even if the reservation stated "access to balcony" there was no such access (unless only through window). Asked for a quieter room to the back side of the hotel, which was not possible. TV offered large variety of channels, also English speaking ones. Otherwise correct breakfast offer, very good location in the city centre of Yerevan.
Aufenthalt von 6 Nächten im März 2019
Antwort von Gayane / Reservations am 26. Apr. 2019
Dear Guest, We checked the information of our hotel in the websites and there will not be any wrong information from now on. Also, we appreciate your review, as it helps as to improve our service. Looking forward to welcoming you again.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I enjoyed being there. The hotel is pretty small but clean and neat.
Aufenthalt von 2 Nächten im Oktober 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, and friendly service. Just wish they had safes in their rooms. Orher then that excellent choice
Aufenthalt von 1 Nacht im Oktober 2018

8/10 – Gut

FRANCO

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2018

8/10 – Gut

Mariya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Juli 2018

8/10 – Gut

きんちゃん, 千葉

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ゴミ箱が部屋に無く、レジ袋をドアのノブに引っ掛けてティッシュ、レシート、不要になったパンフレット他を一時的に捨て、翌日外出時に通りにあるゴミのコンテナに廃棄した。タオルの交換が3日に一度だけだった。
Aufenthalt von 1 Nacht im September 2018

8/10 – Gut

Stefano, Venice

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful position and great room. The room was very clear and confortable.
Aufenthalt von 9 Nächten im September 2018
Antwort von Admin am 21. Sept. 2018
Dear Stefano, Thank you for taking time to leave a review. We are pleased to know that you enjoyed your stay with us. We always look forward to welcome you again. Sincerely, Administration

10/10 – Hervorragend

Giovanni, Brescia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Albergo piccolo ma accogliente in pieno centro.
La permanenza in questo hotel è stata confortevole e gradevole. È un ottimo punto di partenza per programmare visite in città e fuori. Non abbondantissima ma comunque completa l'offerta della colazione.
Aufenthalt von 7 Nächten im August 2018
Antwort von Admin am 21. Sept. 2018
Dear Giovanni, Thank you for the review, the high score and your kind opinion. Your opinion is really very important to us. We wish you many interesting trips and looking forward to welcome you again. Sincerely, Administration

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice cental location. Friendly staff and good breakfast.
Aufenthalt von 5 Nächten im August 2018
Antwort von Admin am 21. Sept. 2018
Dear Guest, We are really happy that you had an excellent stay at our hotel and thank you for sharing your experience. We would like to express our gratitude for your positive feedback and hope to have the honour of serving you again soon. Best Regards, Administration

8/10 – Gut

Piter

Gut: Personal & Service und Zustand der Unterkunft
poor facility with great location
Aufenthalt von 3 Nächten im August 2018
Antwort von Admin am 22. Aug. 2018
Dear Piter, Thank you for the review. Your opinion is very important to us. We will appreciate if you could contact us and tell us what specially you would offer us to change at the hotel. Sincerely, Administration

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Admin am 21. Sept. 2018
Dear Guest, We are very grateful to you for choosing our hotel for your stay in Yerevan and for scoring your experience at the hotel. We will highly appreciate if you could contact us and share also your opinion about your stay, as it is very important to us and will help us a lot to improve our service. Once again we thank you for the review, and hope to have a chance of serving you again soon.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Admin am 3. Aug. 2018
Dear Guest, Thank you for your feedback. We are always glad to welcome you at our cozy hotel. Best regards, Administration

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very close to downtown area and it's very nice. Friendly and helpful staff members
Aufenthalt von 7 Nächten im Juli 2018
Antwort von Admin am 30. Juli 2018
Dear Guest, Thank you very much for your positive opinion about the hotel. We really appreciate it. We always take every feedback of our guests on board as it is the only way to ensure we are delivering an excellent service to our guests. Sincerely, the hotel Administration

4/10 – Schlecht

utochka, japan

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Personal & Service
立地はいい
マシュトツ通りから徒歩5分くらいのところにあり、観光起点になるオペラ劇場やカスカード、共和国広場にも近いが、フロントの対応が最悪。 エチミアジンへ行くためにバスターミナルへの行き方を尋ねると「徒歩30分」（実はバスで10分程度だった）と答えるし、毎月曜日に催行されるゲガルド修道院&ガルニ神殿のツアーに申し込んだので前日に集合時間を確認すると予約されておらず、すでに予約も締め切られていたので自力でなんとかまわった。 バスルームは下水の匂いがするし、3泊したけれどシーツは一度も交換されなかった（ベッドメイクとタオル交換はしてくれる）。 立地はよいので、フロントに情報提供を求めなければコスパはいいと思います。
Aufenthalt von 3 Nächten im Juli 2018
Antwort von Admin am 30. Juli 2018
Dear Guest, We appreciate your feedback and we always take every feedback of our guests on board as it is the only way to ensure we are delivering an excellent service to our guests. We are very sorry to learn that you had a bad experience during your stay. It’s our goal to deliver the highest quality of service to all our guest. Kilikia bus station from where the buses are leaving to Edjmiadzin is really on 30 minutes walk from the hotel or 5 minutes by taxi or 10 minutes by bus if we take the stops of the bus. As for the daily tour to Garni and Geghard, we guess there was misunderstanding, as it was held every Monday, Wednesday and Firday, but you wished to confirm it on Sunday. What concerns the towels and sheets, as it is accepted worldwide, towels are changed every day, bed linens and sheets are changed every 3 days. The same standard is also accepted at our hotel. Bed linens and sheets are changed more often upon the guest's request. Hoping sincerely to welcome you again and thus to turn your stay really unforgettable. Sincerely, the hotel administration