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Bewertungen von Holiday Inn Express Windsor, an IHG Hotel

3 out of 5
Holiday Inn Express Windsor, an IHG Hotel
71 Alma Road, Windsor, England

Bewertungen

8,6

Hervorragend

421 von insgesamt 911 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
356 von insgesamt 911 Gästebewertungen haben eine Bewertung von 8 - Gut" "
85 von insgesamt 911 Gästebewertungen haben eine Bewertung von 6 - Okay" "
33 von insgesamt 911 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 911 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Christoph

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2019

8/10 – Gut

Klära, Karlsruhe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Modernes kleines Hotel zum Wohlfühlen
Verkehrsgünstig gelegen und nah am Zentrum.Obwohl an Straße gelegen hörten wir nichts von den Autos.Super Betten.Preis Leistung für Windsor sehr gut mit Frühstück. Alles hell und freundlich.Keine kleinen Seifen.Shampoo etc, dafür Seifen und Duschgelspender.Super😊Rezeption war jederzeit besetzt und very friendly. Beim nächsten Besuch werden wir wieder das HolidaY Inn wählen. ☺☺☺☺☺
Aufenthalt von 7 Nächten im November 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
waren nur für eine Nacht da. Tiefgarage sehr eng und teuer 12 pfund

6/10 – Okay

Verifizierter Reisender

Nice overnight stay hotel in Windsor
Gut zur Motorway und Innenstadt gelegen mit eigenem Parkhaus. Sehr freundliches Personal und großes Zimmer. Gutes Preis- und Leistungsverhältnis. Vom Frühstück sollte man allerdings nicht zuviel erwarten.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Schlecht geschlafen
Wir hatten ein Zimmer mit zwei Einzelbetten gebucht. Leider wurde uns nur ein Zimmer mit einem Doppelbett -schmal- gegeben, was uns doch sehr enttäuscht hat. Das Hotel liegt sehr günstig,so dass man schnell an allen Sehenswürdikeiten ist.

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Don't go there
Confused staff, poor breakfast, dirty iron an board

8/10 – Gut

Verifizierter Reisender

Gut: Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Linda

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All staff were very helpful lovely room and exceptionally clean would definitely revisit again
Aufenthalt von 1 Nacht im April 2024
Antwort von Alex am 9. Mai 2024
Dear Linda,Thank you for choosing Holiday Inn Express Windsor and for taking the time to share your experience. I am thrilled to read that you had an excellent stay with us. We are looking forward to welcoming you in the future. Kind regards, Alex PietrzelaReservations Manager

8/10 – Gut

Tracy, Fareham

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
An excellent location, within easy walking distance to the town centre, and really lovely helpful friendly staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von Alex am 9. Mai 2024
Dear Tracy,Thank you for your fantastic feedback.I am delighted to read that you had a very pleasant stay with us and that overall experience was enjoyable. I hope we can welcome you again soon!Kind regards, Alex PietrzelaReservations Manager

8/10 – Gut

Alan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a good stay. Thank you.
Aufenthalt von 1 Nacht im April 2024
Antwort von Alex am 9. Mai 2024
Dear Alan,Thank you for your feedback.We are delighted to read that you enjoyed your stay with us.Hope we can welcome you again soon.Kind regards,Alex PietrzelaReservations Manager

10/10 – Hervorragend

Gemma

Aufenthalt von 2 Nächten im April 2024
Antwort von Alex am 13. Mai 2024
Dear Gemma,Thank you for your recent stay at The Holiday Inn Express Windsor.We are delighted that you enjoyed your stay with us and scored us 5/5.We hope that we can welcome you soon again!Warm regards,Alex

8/10 – Gut

Anna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They are currently renovating this hotel (March 2024) and we stayed in one of the newly renovated rooms. Pros: - very comfy bed with choice of firm or soft pillows - cruelty free and vegan shower gel, soap and shampoo in the room - good blackout curtains and very quiet location meant I slept well - new room is well designed. There's a hairdryer and iron/ironing board in the room, a small open wardrobe to hang clothes and kettle with teas etc. Lovely bathroom with excellent shower. - breakfast had a small but good range, including vegan hot and cold options. Cons: - the lift had broken on the Wednesday before we checked in on Saturday. Nobody attempted to contact me which meant we had to walk up to the 3rd floor (4th if you consider ground 1st floor) each time we went to our room. Unfortunately this was quite difficult for my elderly mother and pregnant friend. It would have been totally inaccessible for a wheelchair user. When we raised it with reception we didnt even get an apology from the man on reception. Overall a good hotel with a short walk to the center of Windsor, castle etc.
Antwort von Alex am 26. Apr. 2024
Dear Janet,Thank you for sharing your feedback. I am delighted to read that you liked our newly renovated rooms.I do apologies for the inconvenience that broke lift caused. Rest assured, I will be taking your feedback point by point with staff involved as a matter of urgency, so no future guests are inconvenienced in a similar way. It was a pleasure to have you stay with us and we hope to see you again in the future!Kind regards, Alex Pietrzela Reservations Manager

10/10 – Hervorragend

Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous location for Windsor. Very clean, quiet and plentiful breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Dimitar Chavdarov am 24. März 2024
Dear Stephen.We're glad you liked your stay at Holiday Inn Express Windsor.Please visit us again when you come around!

8/10 – Gut

KOJI

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von GSA am 6. März 2024
Dear Koji,Thank you for taking your time out to review our hotel.We hope to see you soon.Kind Regards,Nimrah

10/10 – Hervorragend

William, Dana Point

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff. The young lady went out of her way to find me an umbrella which was so appreciated.
Aufenthalt von 1 Nacht im März 2024
Antwort von Daniel, Guest service assistant am 3. März 2024
Good afternoon,Thank you for taking the time to review our Hotel and sharing your experience with everyone.I am delighted that you had a very pleasant stay, and the overall experience was so enjoyable. Our team is thrilled to have made you feel welcome, as everyone works so hard to make every guest feel special. Thank you very much for your high score. It will be a pleasure for me to share your positive comments with each member of staff. Kind regards, Daniel, Guest service assistant

10/10 – Hervorragend

Greg

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dimitar Chavdarov am 24. März 2024
Hello Greg.Thank you for rating our service a 5/5!Hope to see you again very soon!

6/10 – Okay

H

Disappointing initially
Was given a disabled access room at the furthest end of the hotel where the heating did not work and the toilet had urine in. The room appeared not to have been used for a while as it was dusty. The reception team were apologetic and moved us to another room which was far more acceptable
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Syed am 22. Jan. 2024
Dear Guest, Thank you very much for your time to give us feedback.We really apologise for the experience you had which is not our true reflection. I have already pass your comments to our relevant department. Your valued feedback will help us to improve our services.Also thanks for appreciating to the team for resolving that particular issue.We do hope to see you again in near future soon.With Thanks and regards.

10/10 – Hervorragend

christina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Trevor, GSM am 15. Jan. 2024
Dear Christina,Thank you so much for taking the time to review our hotel and giving us a wonderful 10/10, we look forward to welcoming you again in the future,RegardsTrevor Smith

10/10 – Hervorragend

Anna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mit favorit hotel
Et godt hotel. Har boet der mange gange. Selvom hotellet er under ombygning, fungerer alt som normalt
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von GSA am 6. Jan. 2024
Dear Anna,Thank you for taking your time out to review our hotel.We hope to see you again soon.Regards,Nimrah

10/10 – Hervorragend

Janet

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Trevor, GSM am 15. Jan. 2024
Dear Janet,Thank you so much for taking the time to review our hotel and giving us a wonderful 10/10, we look forward to welcoming you again in the future,RegardsTrevor Smith

8/10 – Gut

Neil

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Halima am 24. Dez. 2023
Dear Guest, Thank you for your feedback, it is very valued as it helps us to improve our service. Kind Regards,

2/10 – Ungenügend

Leon

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
No sleep
We had a room above the outside air con units they kept us awake most of the night, i did tell the receptionists he did not know what to do ?
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Halima am 24. Dez. 2023
Dear Guest, Thank you for your feedback, it is very valued as it helps us to improve our service. Kind Regards,

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von GSA am 17. Dez. 2023
Dear Christopher,Thank you for taking your time to review our hotel.Should you require anything further please do not hesitate to contact us.Kind Regards,Nimrah

10/10 – Hervorragend

Bradley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von GSA am 17. Dez. 2023
Dear Bradley,Thank you for taking your time to review our hotel. We hope to see you again soon.Kind Regards,Nimrah

10/10 – Hervorragend

Sonya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ideal!!
Very happy that we chose to stay here. Clean and comfortable with super staff. Ideally located just a 15 minute interesting walk from the Castle. Reasonably priced parking too.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GSA am 10. Dez. 2023
Dear Sonya,Thank you for sharing this wonderful feedback. Our team is thrilled to have made you feel welcome, as everyone works so hard to make every guest feel special. I am delighted to read that you truly enjoyed your time with us.We always try to ensure that our service and room cleanliness are up to the highest standard. We look forward to welcoming you back for another enjoyable stay in the future. Kind Regards,Nimrah

6/10 – Okay

Geoff

Gut: Sauberkeit und Personal & Service
Reasonable hotel in good location.
Generally good and close to Windsor town, about 10 minute walk. Room was adequate but small. There were no drawers so we left everything in our case. Fortunately only there for a few days. Breakfast was very good. plenty of variety. Biggest bugbear was having to pay £13 per night for car parking.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von GSA am 10. Dez. 2023
Dear Geoff,Thank you for taking the time to review The Holiday Inn Express Windsor and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit.Kind Regards,Nimrah

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
It was freezing in our room (room1) we did speak to the reception and it wasn’t really sorted properly. It was so warm in the reception area we couldn’t work out why our room was so cold.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von GSA am 10. Dez. 2023
Dear anonymous,Thank you for choosing Holiday Inn Express Windsor.Please accept our apologies for falling short on your expectations.Kind Regards,Nimrah

8/10 – Gut

Lesley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a typical, no frills, hotel. Breakfast was good.
Aufenthalt von 3 Nächten im November 2023
Antwort von GSA am 23. Nov. 2023
Dear Lesley,Thank you for taking the time to review The Holiday Inn Express Windsor and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit.Kind Regards,Nimrah

10/10 – Hervorragend

Sharon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Easy Access to Windsor
This is great hotel with easy access walking into the castle and town centre of Windsor. The staff are brilliant, very helpful and friendly. The room was clean and comfortable with a really nice bathroom too. Nice bar/breakfast area and the breakfast was great too. Would definitely book to come here again
Aufenthalt von 1 Nacht im November 2023
Antwort von GSA am 16. Nov. 2023
Dear Sharon,Thank you for sharing this wonderful feedback. Our team is thrilled to have made you feel welcome, as everyone works so hard to make every guest feel special. I am delighted to read that you truly enjoyed your time with us.We always try to ensure that our service and room cleanliness are up to the highest standard. We look forward to welcoming you back for another enjoyable stay in the future. Kind Regards,Nimrah

10/10 – Hervorragend

Kevin

Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel, Guest service assistant am 12. Nov. 2023
Thank you for taking the time to review The Holiday Inn Express Windsor and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit.

10/10 – Hervorragend

Gaël

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Très bien. Proche de Legoland avec le bus et Château de Windsor accessible à pied. Très bon petit déjeuné et chambre très confortable
Aufenthalt von 2 Nächten im November 2023
Antwort von Trevor, GSM am 5. Nov. 2023
Thank you for so much so for kind review, we are so happy you enjoyed your stay and we hope if you visit Windsor again, you will choose to stay with us,RegardsTrevor Smith

8/10 – Gut

Clive

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
flights in 2 heathrow prity much none stop noisy
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Trevor, GSM am 5. Nov. 2023
Good Evening Clive,Thank you for the kind review, apologies about the planes, it is sadly something you get used to living here, I appreciate your overall positive score and hope to welcome you again,RegardsTrevor

10/10 – Hervorragend

Catherine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Really lovely comfortable hotel. Staff very helpful and friendly. Room comfortable. Breakfast good. Parking underneath the hotel for £13 was a great bonus. Woukd definitely recommend. Walking distance to the castle
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Trevor am 28. Okt. 2023
Good Morning Catherine,Thank you so much for the fantastic review, and wonderfully kind words, I shall let all the staff know,RegardsTrevor Smith

10/10 – Hervorragend

Wayne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great base for our visit to Windsor and London
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Trevor Smith am 23. Okt. 2023
Good Afternoon Wayne,Thank you so much for our 5 star rating, we strive for excellence, and love to know we are getting there,RegardsTrevor Smith

8/10 – Gut

Diane

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Good location and included breakfast
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Trevor Smith am 23. Okt. 2023
Good Afternoon Diane,Thank you for taking the time to review our hotel, and thank you for the fantastic score,RegardsTrevor Smith

2/10 – Ungenügend

Rebecca

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von GSA am 24. Nov. 2023
Dear Rebecca,Thank your for taking your time out to review our hotel.Kind Regards,Nimrah

10/10 – Hervorragend

Ellen Mary

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GSA am 19. Okt. 2023
Dear Ellen Mary,Thank you for taking the time to review The Holiday Inn Express Windsor and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit.Kind Regards,Nimrah

10/10 – Hervorragend

Kirsty

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely breakfast which is included. Clean room. Never had a problem with holiday inns.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GSA am 15. Okt. 2023
Dear Kirsty,Thank you for taking the time to review The Holiday Inn Express Windsor and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit.Kind Regards,Nimrah

10/10 – Hervorragend

Fredrik

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice
Clean and nice hotel with great service
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Trevor Smith am 14. Okt. 2023
Good Morning Fredrik,Thank you so much for the kind words and 10 out of 10 review, we as a team strive on making our guests feel at home, I shall make sure they all know as we really appreciate all feedback, we hope to welcome you again in the future,RegardsTrevor SmithGuest Service Manager

8/10 – Gut

Colin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Trevor am 28. Okt. 2023
Good Afternoon Colin,Thank you for the positive review, we hope you stay again so we can make your 8 a 10,regardsTrevor Smith

6/10 – Okay

andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Overall o.k
Good location for walking into town. Very clean and tidy. Negatives were an uncomfortable bed, being kept awake early in the morning by their linen delivery van and for some reason no option of fried eggs for breakfast. Also beware that the hotel charges £13 per night to park your car.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von GSA am 10. Okt. 2023
Dear O.K,Thank you for taking the time to review The Holiday Inn Express Windsor and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit.Kind Regards,Nimrah

10/10 – Hervorragend

Rory

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Trevor Smith GSM am 28. Okt. 2023
Good Afternoon Rory,Thank you so much for the 5 out of 5, it truly means a lot to us all working here,regardsTrevor Smith

10/10 – Hervorragend

Ian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Alex am 7. Okt. 2023
Dear Ian,Thank you for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit.Kind regards, Alex PietrzelaGuest Service Manager

8/10 – Gut

Gordon

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Trevor, GSM am 5. Nov. 2023
Good Evening Gordon,Thank you for taking your time to review our hotel and thank you for the positive review, we hope to see you again,RegardsTrevor

8/10 – Gut

Julie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Helpful
Great one night stay- front desk was attentive and helpful. It was raining and the man at the front desk found an umbrella for me to use.
Aufenthalt von 1 Nacht im September 2023
Antwort von GSA am 29. Sept. 2023
Dear Julie,Thank you for taking the time to review The Holiday Inn Express Windsor and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit.Kind Regards,Nimrah

8/10 – Gut

Pete

Aufenthalt von 1 Nacht im September 2023
Antwort von GSA am 29. Sept. 2023
Dear Pete,Thank you for taking the time to review The Holiday Inn Express Windsor and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit.Kind Regards,Nimrah

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von GSA am 16. Sept. 2023
Dear Anonymous,Thank you for your positive review.We hope to see you soon!Kind Regards,Nimrah

10/10 – Hervorragend

Mary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von GSA am 14. Sept. 2023
Dear Mary,Thank you for taking the time to review The Holiday Inn Express Windsor and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit.Kind Regards,Nimrah

10/10 – Hervorragend

Shaun

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
First class
Aufenthalt von 1 Nacht im September 2023
Antwort von GSA am 6. Sept. 2023
Dear Shaun,Thank you for taking the time to review The Holiday Inn Express Windsor and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit.Kind Regards,Nimrah

10/10 – Hervorragend

Jennie

Aufenthalt von 1 Nacht im September 2023
Antwort von GSA am 6. Sept. 2023
Dear Jennie,Thank you for taking the time to review The Holiday Inn Express Windsor and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit.Kind Regards,Nimrah