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Bewertungen von Beech Hill Hotel & Spa

4 out of 5
Beech Hill Hotel & Spa
Newby Bridge Road, Windermere, England

Bewertungen

7,6

Gut

271 von insgesamt 865 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
315 von insgesamt 865 Gästebewertungen haben eine Bewertung von 8 - Gut" "
154 von insgesamt 865 Gästebewertungen haben eine Bewertung von 6 - Okay" "
83 von insgesamt 865 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
42 von insgesamt 865 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,4/10

Personal & Service

8,0/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Helmut

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gut Auftanken!
Der Service war sehr freundlich, die Gastronomie im Restaurant und der Bar sehr gut. Die Terrasse mit Blick auf den See und faszinierende Sonnenuntergänge sowie direkem Zugang zum Meer hatten einen hohen erholungswert. Ebenso der moderne, lichtdurchflutete Spa-Bereich mit Sonnenterrasse und Blick zum See. Das Hotel liegt jedoch ca. 10 km von Windermere, ca. 6 von Bouness, aber wenige km von der Fähre entfernt um zum Festland gegenüber und zum Coniston-See zu gelangen.
Aufenthalt von 8 Nächten im Juli 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rundum zufzieden!
Zwei Tage in guter Luft und absoluter Ruhe, verwöhnt mit leckerem Frühstück und Dinner: schöner kann Urlaub nicht sein! Die Umgebung des Lake District hat uns gut gefallen. Hoffentlich können wir wieder hierher kommen!

2/10 – Ungenügend

Martin

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The property was extremely dated, run-down. I’m assuming some rooms are refurbished as images online of rooms looked newer. The worst part was the price, I have no problem with a hotel that is a like this is the price is appropriate, once we were here (and past cancellation of course), we realised other hotels priced similarly close by that looked a lot better. My mistake but I felt this accommodation was really poor value for the money.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Martin

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Alexandra

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were a credit to the hotel. Wonderful Spa facilities. Would definately recomend
Aufenthalt von 1 Nacht im April 2024
Antwort von reservations team am 17. Apr. 2024
Thank you for your wonderful review! We're delighted to hear that our staff made your stay memorable and that you enjoyed our spa facilities. Your recommendation means the world to us, and we look forward to welcoming you back soon!

8/10 – Gut

Chandresh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is excellent and locate beautifully on Lake Windermere however, the included continental breakfast was somewhat questionable. Very basic with very limited choice. Full English breakfast was considerably expensive. Room toilets are rather cramped. Slightly large person would struggle to fit in. I would have given 5* if the breakfast was better.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Kate

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Adam

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wow what a place. Spa is excellent, rooms and views are unreal.
Aufenthalt von 1 Nacht im April 2024
Antwort von reservations team am 17. Apr. 2024
Thank you so much for your review! We're thrilled to hear that you had such an exceptional experience at our spa and enjoyed the breath taking views . We hope to welcome you back again soon.

4/10 – Schlecht

John

Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

Martha

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Nigel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Excellent hotel in a beautiful location. Friendly staff great service! I will be definitely be returning
Aufenthalt von 2 Nächten im Februar 2024

4/10 – Schlecht

Hadis

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Not happy with the service
Not a good experience! I have booked for my husbands birthday for a lake view room but our view was the roof of the ground floor and solar panels. I even asked reception to change our room but they were not helpful and straight away without checking the system said no we are fully booked. I left my charger in the room after checkout, I call them 5 minutes after checkout and after calling several times finally the answer the phone and they said our house keepers will let us know if you left something, I said i know that I left it the plug so Im 100% sure its there. But then again they were not helpful to call me if they find it.
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

James

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pretentious with nothing to be pretentious about. Room very worn with dangerous step3 yards into the room Bathroom lights/fan incorrectly installed. No sink plug. Room cold .Heating remotely turned off most of the time.Hotel NOT suitable for people with restricted movement.Reception badly informed.Not what we paid for,very poor value.bed awful ,barman faultless.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Kara

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely location overlooking Lake Windermere, great spa facilities and breakfast was delicious
Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Ok stay
The hotel is in a good location but not the best if you don’t drive. Disappointed that even though staying at the hotel you have to pay extra to use it. Never had this before at a hotel. The room we had is big but the bed was small and really hard not comfy at all.
Aufenthalt von 3 Nächten im Februar 2024

6/10 – Okay

Jacqueline

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Disappointing.
We thought the whole place looked a bit tired especially carpets in main areas. The beds were very small which made them uncomfortable . Have never been charged for cooked breakfast in a hotel of similar quality. Also never been charged for using the swimming pool in the spa. Expect to pay for treatments but not the pool. The food was good especially the bar meal. The location saved the day. Good job itbeasn’t summer as the patio and furniture outside our room was dirty. Not good value. A disappointing 80 th birthday for my husband.
Aufenthalt von 3 Nächten im Februar 2024

8/10 – Gut

PHILIP

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Nice hotel in a fantastic location. Great restaurant too. Not cheap so £20 pp extra to use the spa was a little steep. Rooms comfortable but a little old fashioned. Lots of stairs- could have done with a lift
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Ashley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have stayed at the hotel a few times some things have changed the pool sauna jacuzzi ect is now payable as a extra but things change price to use quite high but the hotel is very picturesque great location great breakfast stunning views staff friendly as again we had a lovely time if snow is around looks amazing
Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

Paul

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Christopher

Verbesserungswürdig: Zustand der Unterkunft
Do not agree with additional charge for using the pool and facilities this should be included as it is at other similarly priced hotels
Aufenthalt von 2 Nächten im Januar 2024

4/10 – Schlecht

oliver

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location, poor value for money.
The good points: location is perfect, reception and bar area contemporary and stylish. The bad points: room price appears to include free breakfast but actually is only continental. The hotel needs to inform 3rd party sites that they do not offer free breakfast. Carpets in room stained, mould in bathrooms. An overhaul is needed to bring these rooms up to standard and the spa should be offered with the high room price.
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Mohammad

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms have a very homely feel, the views are beautiful. We really enjoyed the spa facilities as it wasn’t busy at all and we could enjoy the pool, Sauna and hot pool to ourselves. Breakfast could be better as there isn’t a great range and for a full English there is an extra charge. Would definitely return.
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Rachel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great stay - reasonable price although the restaurant pricey. No lift which was a bit of a pain. Amazing views .
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wow!!
Wow!! What a hidden gem, will definitely be staying again, the spa is a must
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Avoid
The worst hotel in the lakes I have stayed at. I would avoid this hotel. Unsure how this hotel is 4 stars. The only good thing was the view from our room. Arrived at 12 afternoon told check in was 4 and someone would ring us if room was ready, 9pm at night still hasn’t heard anything. The hotel need a refit. Damp and mould in the hall/stairs and in our rooms. You have to pay extra for the spa which you aren’t allowed to drink in. I paid for the spa at first not knowing you could not drink, I did not go in and staff were funny about giving me my cash back as they had no cash in the till? Unsure when I had given them cash. Extra for breakfast too although it says it’s included it’s just cereal and toast. It is 10 minute drive to anything, if you like walking which we do you can’t walk into the centre of town as it is dangerous, no paths or walks through woods to it. The taxi is £12 each way so might as well put towards another hotel.
Aufenthalt von 2 Nächten im Dezember 2023

6/10 – Okay

Amy

Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

PHILLIP

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Raluca

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a lovely and restful stay. Staff was amazing, spa facilities as well. We loved dinning at the restaurant. The lounge was cosy and I could work on my laptop while being there. It was affordable and we would love to go back.
Aufenthalt von 3 Nächten im Dezember 2023

8/10 – Gut

Joshua

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely stay
Aufenthalt von 2 Nächten im Dezember 2023

8/10 – Gut

John

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Ben

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful place and staff who helped us through really bad weather conditions. Spa and food was unreal. Can’t recommend enough.
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Darren

Mit dem Partner gereist
The Windermere Suite is excellent and spacious, not to mention its own private terrace and hot tub. The staff were extremely friendly and provided excellent service. Compliments to the kitchen, the food was first class throughout our stay. We were fortunate enough to have a hot stone spa during our stay aswell which was superb. We will definitely be returning again.
Aufenthalt von 2 Nächten im November 2023

6/10 – Okay

Samantha

Gut: Personal & Service
Booked a room for my sister as an engagement present. The room was not what was expected, we requested lake view, we got a view of what looked like caravans and they had iron marks on the carpet. My mum contacted the hotel and the woman who I believe to be the owner couldnt do enough for my sister. We did pay extra to upgrade her to a better room which had a lake view, they done late check out and a few upgrades. I would recommend if booking to stay here, that you book direct with the hotel and not via expedia.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Darren

Aufenthalt von 1 Nacht im November 2023

4/10 – Schlecht

Rob

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Strange smell in reception, moldy walls, not sure how or why this is a 4 star if I am honest, very misleading and facilities are extra.
Aufenthalt von 3 Nächten im November 2023

4/10 – Schlecht

Sam

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Underwhelmed
Was very disappointed to find that our room had mould in the corners of the room and the pillows were wet from damp coming through the bed head. Disappointed to find that cooked breakfast wasn’t included in the breakfast option on a 4* hotel. Only found out the spa wasn’t included also in the price until I booked it and came in at £20pp for a 3 hour slot, should be included in the price.
Aufenthalt von 2 Nächten im November 2023

6/10 – Okay

James

Aufenthalt von 2 Nächten im Oktober 2023

4/10 – Schlecht

Tracy

Gut: Personal & Service
Damp in the room/extra cost for the spa
The hotel was very tired, when waking up in the morning the room was very damp, the windows were soaking wet with mould on the ceiling. The bathroom had mould as well. The heating was not working. On Saturday we complained because my husband is an asthmatics, the damp made him very ill, he could hardly walk up the stairs. We moved rooms which was lovely damp and mould free. Also did not think it was right to pay extra for the spa, when you book a spa hotel you do not expect to pay extra for the spa.
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Veronica

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Staff friendly and food good
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Nicholas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
All was good except I had very bad cold so checked out early but the hotel & room was lovely and comfortable.
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff all very helpful and welcoming. Decor and accommodations excellent. Huge comfortable beds butsound-proofing in bedrooms could be better. Breakfasts slightly disappointing (not Greek yoghurt - toast either burnt or tasted odd, with vegan butter!) but dinner was excellent and v. generous helpings. Would certainly stay there again
Aufenthalt von 2 Nächten im Oktober 2023

4/10 – Schlecht

Christina

Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Lee

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Shocking staff with no initiative or customer service. Shabby run down rooms. Our room was filthy old and shabby with wonky floors and furniture. The door was crow bar damaged and flat pillows and cheap mattresses. You have to pay £20 extra for the spa each visit! Thank goodness for hotels.com who quickly relocated me!
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

Maria

Gut: Personal & Service und Komfort des Zimmers
It could have been cleaner
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

charlie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
staff so friendly, food excellent, view from the room of the lake outstanding.
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
The location was amazing, staff were polite and helpful.Although the room they gave us wasn’t cleaned,there were wet towels and rubbish from the previous person.
Aufenthalt von 2 Nächten im September 2023

8/10 – Gut

Clive

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Location, view and staff wonderful. Entrance, lounge and restaurant very smart. Food excellent although choice limited if staying for more than a week. Room disappointing, only cleaned once during our stay. Extra charge for swimming pool outrageous and not mentioned on web site. Complaints, of which the staff have many to deal with through very little fault of their own, were handled brilliantly. More staff are needed, including maintenance and garden personnel, to cope with the slightly neglected look of the place. Not what you expect for the price but could be really great if some money spent on it.
Aufenthalt von 8 Nächten im September 2023

8/10 – Gut

David

Aufenthalt von 2 Nächten im September 2023