Finde Windemere Road Bushland Refuge Hotels

"The house is a real challenge. It is much more run down than the pictures suggest. There are numerous spiders, and there is a cockroach infestation on the ceiling. The smell is barely covered up by the many incense sticks. There is also an ant problem in the kitchen. We recommend calling an exterminator as soon as possible before renting it to other customers. The balcony has a beautiful view, but it is covered in magpie droppings. We cleaned the chairs so we could sit down, but the balcony needs a thorough cleaning. It is one of the property's best features, but it is quite disgusting at the moment. We rented the house because of the pool. It is clearly not cleaned regularly and is unusable in its current state. We have rented many houses around the world through this platform, and this is the worst one we have seen so far. We arrived late at night and sadly had no alternative. Otherwise, we would have left immediately. After filing a complaint, for which we were asked to provide numerous photos and answer several questions, we received a very small symbolic compensation."

"Also eine Suite ist es schon mal nicht, eher ein Studio mit einem Kühlschrank und einem Wasserkocher. Das wars! Großes Duschbad. Raum ist voll klimatisiert, also kein Fenster zum Öffnen. Personal sehr freundlich und kompetent. Beim Essen war es sehr, sehr laut. Hing vielleicht damit zusammen, dass wir an einem Wochenende dort für zwei Nächte während unserer Australienreise verbracht haben. Am letzten Tag (Sonntag) haben wir das Frühstück als Buffet vorgefunden. Der bestellte Kaffee brauchte ca. 25 Minuten bis zu unserem Tisch und war dann lauwarm. Aufs Frühstück haben wir dann verzichtet."