Best Western, Westend

„When we arrived, the man at the front desk said that the room would be warm from the sun but it would cool down later on. When we got back after our evening out around 11pm, the temp was 26 degrees. We tried turning down the thermostat, and woke up numerous times in the night because it was so hot. When we checked out at 8:45 this morning, the lady said that the 4th floor has central heat and there was nothing that could be done about it. We weren’t rude and neither was she, but it felt like a ...

„We really enjoyed our stay at this hotel. The hotel accompdayed our large group and endures that we had rooms close to each other. The breakfast provided had lots of variety. Our kids had fun in the pool. Two complaints we had is at check in staff member Laurie was not very helpful or knowl’edgable about fées we were charged. There was a 30.00 fée added to our room. When asked about it, she was unable to explaine what this fée was for or about. We later found out that it was an environmental ...