Caribbean West Holidays from €257

We really love our stay here. The room is very clean and we got all we need. It was cleaned everyday and towels are changed daily. The buffet breakfast is good and the receptionist are very helpful! It's very close to termini, trevi fountain and Spanish steps.

Nice room, nice hotel, pretty garden.

Everything was amazing!! The workers were so sweet and helpful and truly made our stay. The room was extremely quiet for such a busy area. Check in and check out was easy and the room comes with free espresso! We loved everything about our stay and would definitely recommend.

Great place to stay, if back in Roma will stay there again!

I stay at the Horseshoe twice a year. It’s my first choice for hotels because it is in a great location and is always immaculately clean. That’s in time was no exception. However, there were a few other disappointing issues with my stay. There was some very noticeable damage in my room. The furniture was quite dinged up and the handle to open the fridge cupboard was nearly torn off. It was bad enough that I felt it important to alert the staff so I wouldn’t be charged for damage. On my second day, I was interrupted with banging on my door as staff wanted to come in and change the air filters in the room. And then on the third day, the water in my room (and others) was turned off for quite some time. I was given advance warning of this but it still prevented me from being in my room during that time. I inquired about getting a reprieve on that days resort fees but was told that “no compensation would be given.” I was disappointed by this as I fee that not having running water in your room should disqualify a hotel from charging a “Resort” fee. Sadly, this trip left a bad taste in my mouth towards The Horseshoe.