Thank you very much for your positive feedback. We look forward to hosting you again. Thank you. Reservations Leah Kabiru

Dear Fridah, Thank you very much that you took the time to review your recent stay at our paradise her on Hotel.com. Much appreciated. We are delight that you have found a peaceful atmosphere that encourages the feeling of well being. You are at any time more than welcome in our paradise. S. Koeppert General Manager

Dear Mwikali, Thanks a lot that you took the time to review your recent stay at our paradise. We are glad to hear that your rate our property as a good holiday destination. We are aware that you had some concerns about the variety during your Half Board Meal Plan. As we talked in person i'll already apologized for the experience you had on the first evening. We have accepted to refund you the meal plan and we have promised to do it better one day later. Sadly we didn't get the chance to show you that we can do better. Our problems we had in the variety been happening in case of delivery issues from suppliers during this day. We do hope that you will give us once a time the chance again and come visit us. We wish you all the best and have a pleasant time. S. Koeppert General Manager

Dear Patricia van der Weide, Thanks a lot that you have taking the time to review your stay with us. It was a pleasure to have you for a couple of days with us. We are delight that you enjoy our cuisine that much and we will give your warm words to the kitchen staff. We provide in our 48 hectare big property 24 hours free WIFI. In some moments- times it can happened that for technical reasons (signal, wind, rain) the WIFI is not so stable. We apologize for any inconvenience you might have had during your stay. You we're on All inclusive Meal Plan during your stay. All inclusive includes following items: Breakfast, Lunch, Dinner, Soft Drinks, KEG Beer, Coffee & Tea as well all local Safari Spirits. We have recognized that the Tusker KEG beer wasn't your favorite taste. We would have appreciated if you would have mentioned that we offer you an alternative during your whole stay without any extra cost. You lost your room key. For security reasons it is necessary that we change the whole lock. In this particularly case there was no mistake from our side. That's why we have charged you a minimum of 25$ to replace the door system. It was a big pleasure for us to have you in our paradise. We wish you and your family all the best and you welcome again at THE ONE.