Rezeption

Bewertungen von NYX Hotel Warsaw by Leonardo Hotels

4 out of 5

Bewertungen

9,6

Außergewöhnlich

291 von insgesamt 358 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
46 von insgesamt 358 Gästebewertungen haben eine Bewertung von 8 - Gut" "
14 von insgesamt 358 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 358 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 358 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,4/10

Personal & Service

9,6/10

Ausstattung

9,8/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Gabriele

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ein hervorragendes Hotel, ausgezeichnete Ausstattung, urban-erfrischend-einfach toll!!! Besten Dank für die atemberaubenden Zimmer im 15. Stock zu einem vernünftigen Preis. Wir kommen sehr gerne wieder.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Nino am 14. Mai 2024
Sehr geehrte Gabriele,Ihre lobenden Worte sind eine wahre Freude zu lesen. Es ist wunderbar zu hören, dass Sie unsere hervorragende Ausstattung und das urbane, erfrischende Ambiente unseres Hotels so sehr schätzen. Offensichtlich haben unsere Zimmer im 15. Stock mit ihrem atemberaubenden Ausblick einen bleibenden Eindruck bei Ihnen hinterlassen.Ihre Zufriedenheit liegt uns sehr am Herzen und es ist immer unser Ziel, den Aufenthalt unserer Gäste so angenehm wie möglich zu gestalten. Dass wir dies erreicht haben, zeigt Ihre Bewertung sehr deutlich. Es freut uns, dass Sie beabsichtigen, uns wieder zu besuchen. Das ist das größte Kompliment, das wir erhalten können. Bis dahin wünschen wir Ihnen alles Gute und freuen uns auf Ihren nächsten Besuch im NYX Hotel Warsaw.Mit freundlichen Grüßen,NinoGeneral Manager

10/10 – Hervorragend

Yasin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a very pleasant stay at NYX Hotel. Got the room 704 with a balcony which had a nice view. Breakfast was amazing with many options.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Nino am 14. Mai 2024
Dear Yasin,It brings us immense joy to hear that your stay at NYX Hotel Warsaw was a pleasant one. The view from Room 704 is indeed impressive, and we are glad that you were able to enjoy it.Our breakfast is something we pride ourselves on, as we aim to cater to the various preferences of our guests. It's delightful to hear that you enjoyed the variety of options available. At NYX Hotel Warsaw, we strive to offer our guests a unique and memorable experience. Your positive feedback affirms that we're on the right track, and it motivates us to continue working hard to uphold our high standards.We hope to welcome you back soon for another wonderful stay.With best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Marc

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
modern luxury, comfortable, great food
Aufenthalt von 2 Nächten im April 2024
Antwort von Nino am 18. Apr. 2024
Dear Marc,Your kind words have truly brightened our day! We're thrilled to hear that you appreciated the modern luxury and comfort that NYX Hotel Warsaw strives to deliver.Our aim is to create an environment that not only feels like a home away from home, but also exudes an air of elegance. We understand the importance of a comfortable stay and are pleased to know that we were able to meet your expectations.Furthermore, it's delightful to read your compliments about our food. Our culinary team puts a lot of thought and effort into creating delectable meals that cater to a variety of tastes and preferences. It’s always fulfilling to see that hard work appreciated by our valued guests.Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back to NYX Hotel Warsaw in the near future.With best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Rodrigo

Geschäftlich gereist
Gut: Ausstattung und Zustand der Unterkunft
Amazing
Aufenthalt von 1 Nacht im April 2024
Antwort von Julia Front Office Shift Leader am 14. Apr. 2024
Dear Rodrigo,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Hervorragend

Patryk

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ein tolles modernes Hotel mit super Service und tollen Zimmerblick auf die Stadt sowie Skyline von Warschau. Wird gerne zukünftig wieder gebucht😉
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Julia Front Office Shift Leader am 11. Feb. 2024
Dear Patryk,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Hervorragend

arjang

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Julia Front Office Shift Leader am 11. Feb. 2024
Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nino am 22. März 2024
Dear Paul,We are delighted to hear that you've rated us 5 out of 5. Your positive review is very much appreciated and we are glad to know that you had a pleasant stay at NYX Hotel Warsaw. Our team strives to provide our guests with exceptional service and it's always rewarding to hear when we are successful. We look forward to welcoming you back to our hotel in the near future. Once again, thank you for choosing NYX Hotel WarsawWith best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Günter

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Julia Front Office Shift Leader am 12. Jan. 2024
Dear Gunter,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Hervorragend

Simon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Julia Front Office Shift Leader am 28. Dez. 2023
Dear Simon,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back in the near future. Best wishes, Julia Front Office Shift Leader.

10/10 – Hervorragend

Patrizia Si Mai Kramer und Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Einfach perfekt...wir hatten ein Space Zimmer Superior.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Nino am 20. Juli 2023
Liebe Patrizia und Daniel,vielen Dank für euer Feedback und es freut uns zu hören, dass Ihr sich bei uns wohlgefühlt haben. Wir freuen uns darauf, euch bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,NinoGeneral Manager

10/10 – Hervorragend

Jürgen Anton

Aufenthalt von 4 Nächten im Mai 2023
Antwort von Nino am 30. Mai 2023
Dear Jürgen,Thank you so much for the 5 out of 5.With best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Peter

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Olexandra am 21. Juli 2023
Dear Peter,We sincerely appreciate your fantastic rating of 10 out of 10! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader

10/10 – Hervorragend

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022
Antwort von Katrin Kraske, Guest Relations Manager am 30. Aug. 2022
Dear Michael, Thank you so much and hope to see you again here in Warsaw! Best regards,

10/10 – Hervorragend

Melissa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Mai 2022
Antwort von Katrin Kraske, Guest Relations Manager am 16. Mai 2022
Dear Melissa, Thank you so much and hope to see you again here in Warsaw ! Best regards,

10/10 – Hervorragend

Karina

Aufenthalt von 2 Nächten im März 2022
Antwort von Olexandra am 21. Juli 2023
Dear Karina,We sincerely appreciate your fantastic rating of 5 out of 5! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader

10/10 – Hervorragend

Andrzej

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
👍👍👍👍👍
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Katrin Kraske, Guest Relations Manager am 1. Feb. 2022
Dear Andrzej, Thank you for 5 points review. I hope we could host you again in more healthy times and full entertainment we offer at Leonardo. Best regards,

10/10 – Hervorragend

Martina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2021
Antwort von Paulina_K am 16. Dez. 2021
Thank you Martina!

10/10 – Hervorragend

Jörg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Empfehlenswert
Sehr neues Hotel...
Aufenthalt von 8 Nächten im November 2021
Antwort von Paulina_K am 16. Dez. 2021
Hi Jörg, Thank you so much for great feedback and see you next time! Best regards, Paulina Kołodziejczyk GM

10/10 – Hervorragend

Grit

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel war so fantastisch. Eine echte Alternative zu teueren 5 Sterne Hotels, wo wir sonst häufig übernachten. Es gab in den Tagen vom 04.11. Bis 09.11.2021 nicht eine Beanstandung. Ich kann nur sagen ich bin überwältigt. Bitte macht unbedingt weiter so und öffnet in mehr Städten dieses Hotel. Danke für einen tollen Urlaub in Warschau.
Aufenthalt von 5 Nächten im November 2021
Antwort von Paulina_K am 23. Nov. 2021
Hi Grit, This is even more what I would love to read after your stay with us:-) Thank you so much and I'm happy NYX will be your first choice:-)!! Best regards, Paulina Kołodziejczyk GM

10/10 – Hervorragend

Christoph

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Olexandra am 21. Juli 2023
Dear Christoph,Thank you for choosing to stay with us. We appreciate your positive feedback and are glad to hear that you had a great experience. We take pride in providing excellent service and comfortable accommodations. Your kind words will be shared with our team. We look forward to welcoming you back in the future.Best Regards,Olexandra KozachenkoFO Shiftleader

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr zentral, sehr neu
Das Hotel liegt gleich neben dem Zentral-Bahnhof und ist nagelneu und sehr modern. Am Zimmer und am Bad gibt es nichts auszusetzen! Das Frühstück sollte 70 Zwoty kosten, was mir zu teuer war.
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Paulina_K am 21. Okt. 2021
Hello, Thank you so much for nice review and hope we could host you once again. Best regards, Paulina Kołodziejczyk GM

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Modernes Stadthotel
Modernes Hotel an guter Lage. Grosses Zimmer und Check-in um 10 Uhr war bereits möglich. Reichhaltiges Frühstücksbuffet. Leider wird die Maskenpflicht vom Personal am Buffet nicht durchgesetzt. Ansonsten sehr zufrieden.
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Paulina_K am 24. Okt. 2021
Hi Peter, Thank you for great review and sanitary rules alert. We refresh standards immediately. Best regards, Paulina Kołodziejczyk GM

10/10 – Hervorragend

Alexander

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nyx
Super neues Hotel mit gutem Service und tollen Zimmern
Aufenthalt von 2 Nächten im September 2021
Antwort von Paulina_K am 6. Okt. 2021
Hi Alexander, Thank you so much and hope to see you again. Best regards, Paulina Kołodziejczyk GM

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021
Antwort von Paulina_K am 6. Okt. 2021
Dziękujemy!

10/10 – Hervorragend

Joachim

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Höchst empfelenswertes Hotel
Das Hotel befindet sich in unmittelbarer Nähe des Hauptbahnhofs. Zur Altstadt sind es nur wenige Minuten mit dem Taxi. Zimmer/Bad: geräumig, modern, praktisch. Aufzugsanlage: modernste Technik. Bar: chick, sehr angenehm. Großer Frühstücksraum. Großzügige Tiefgarage im Haus.
Aufenthalt von 3 Nächten im August 2021
Antwort von Paulina_K am 27. Aug. 2021
Hi Joachim, Many thanks for fantastic review! I'm very happy you enjoyed time with us and hope to see you again. Best regards, Paulina Kołodziejczyk GM

10/10 – Hervorragend

Milan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2021
Antwort von Paulina_K am 27. Aug. 2021
Thank you Milan!

10/10 – Hervorragend

Dominic

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
TOP
TOP, neues, modern eingerichtetes Hotel, guter und netter Service. Sehr gutes, reichhaltiges Frühstücksbuffet. Parken im Parkhaus unter dem Hotel. Hard Rock Cafe Warsaw nur 10 Gehminuten entfernt.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Paulina_K am 13. Juli 2021
Hi Dominic, Thank you so much for great feedback and your recommanendation. Yes, we are bext located, next to Hard Rock Cafe and many other atractions. See you next time soon! Best regards, Paulina Kolodziejczyk GM

10/10 – Hervorragend

Wasily

Aufenthalt von 1 Nacht im Juni 2021
Antwort von PaulinaK_GM am 2. Juli 2021
Hello von Wasily, Thank you so much for being with us and your great feedback! Best regards, Paulina Kolodziejczyk GM

10/10 – Hervorragend

Valentin, Marnes-la-Coquette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Nino am 20. Mai 2024
Dear ValentinWe're thrilled to see your perfect rating of our establishment, NYX Hotel Warsaw. It's always a pleasure to know that our guests had a brilliant experience during their stay with us.Please know that we are always committed to providing our guests with top-quality service and a comfortable environment. It's essential for us to know that you felt well taken care of by our dedicated staff. We hope that your positive experience will bring you back to us in the near future. Thank you again for your supportive feedback, and we look forward to welcoming you back soon.With best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Alina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property, convenient location, delicious breakfast, clean rooms. I would definitely recommend this hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nino am 15. Mai 2024
Dear Alina,Your positive feedback is warmly received and greatly appreciated. It's delightful to hear that our hotel property met your expectations and that you found our location to be convenient for your needs.Many guests have shared their appreciation for the breakfast we serve, so we're particularly glad to hear that you enjoyed it as well. Our culinary team takes great pride in providing a varied and delicious start to the day.Cleanliness is a top priority for NYX Hotel Warsaw, we strive to provide a comfortable and spotless environment for all our guests, and it's always encouraging to know when this has been achieved.It's truly rewarding to read that you would recommend our hotel to others. We aim to offer a hospitable and memorable experience, and your recommendation indicates that we are succeeding in this goal.Thank you for choosing NYX Hotel Warsaw for your stay. We hope to have the pleasure of welcoming you back in the future.With best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Ewa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice design and smart technology.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Nino am 13. Mai 2024
Dear Ewa,Your rating of 5 out of 5 stars truly brightened our day! It's fantastic to hear that you were impressed with the design and technology features at the NYX Hotel Warsaw.Our team places great importance on providing an environment that is not only visually pleasing but also technologically advanced to enhance our guests' experience. We believe that the fusion of design and technology creates a unique stay experience, and we're thrilled to know this aspect of our hotel met your expectations.We look forward to welcoming you back to our hotel in the future and providing you with the same high-quality service and amenities that you enjoyed during this visit.With best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Your

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wysoka kultura pobytu
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Julia Front Office Shift Leader am 13. Mai 2024
Dear Guest,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader.

10/10 – Hervorragend

ADAM

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place in the good location.
Aufenthalt von 3 Nächten im April 2024
Antwort von Nino am 9. Mai 2024
Dear Adam,Your uplifting review is greatly appreciated. It's wonderful to hear that you've had an enjoyable experience at our hotel and that our location was convenient for you.NYX Hotel Warsaw is indeed situated at a prime spot, and we are delighted that you found it to be advantageous during your stay. It's our pleasure to provide our guests with a prime location that allows easy access to numerous attractions and conveniences in the city.We strive to make every guest's experience as wonderful as possible and comments like yours are always encouraging. We look forward to welcoming you back on your next visit to Warsaw.With best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Shilpa Tushar

Mit dem Partner gereist
Great location
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Nino am 8. Mai 2024
Dear Shilpa Tushar,We are delighted to learn that you have rated your stay at our NYX a perfect score. Your positive recognition of our prime location is truly appreciated. Indeed, our hotel's strategic location is one of the aspects that we are very proud of. We understand the significance of being conveniently located close to various attractions and key points of interest for our guests, and we are pleased that this contributed to your enjoyable stay. We hope that our location encouraged you to explore and experience the vibrant city of Warsaw at its best, making your visit even more memorable. Once again, we extend our heartfelt gratitude for your kind review. It will be our pleasure to welcome you back in the near future for another excellent experience at NYX Hotel Warsaw.With best NYX greetings,NinoGeneral Manager

8/10 – Gut

Shuk Har

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Julia Front Office Shift Leader am 8. Mai 2024
Thank you for your feedback.We are glad you have enjoyed your stay with us and we are looking forward to welcome you back in the near future. Best wishes, Julia Front Office Shift Leader

10/10 – Hervorragend

Pawel, Des plaines

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Nino am 27. Mai 2024
Dear Pawel,It's always rewarding to hear that our guests had a wonderful stay at NYX Hotel Warsaw. Your excellent rating of 5 out of 5 truly means a lot to us.Our team is thoroughly dedicated to ensuring each guest's stay is comfortable and enjoyable. It seems we were able to meet your expectations and provide an experience that you found worthy of a perfect score. We strive for this level of service every day, and it's a pleasure to see that our hard work is noticed and appreciated.We value your support and look forward to welcoming you back in the future. Please do not hesitate to reach out if there's anything else we can assist you with during your next stay. With best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Tomasz, Chicago

Aufenthalt von 4 Nächten im April 2024
Antwort von Nino am 13. Mai 2024
Dear Tomasz,We are delighted to learn that your experience at NYX Hotel Warsaw has been a satisfying one, as indicated by your perfect score. It brings us immense joy to know that we were able to meet your expectations and provide a memorable stay.The entire team here at NYX Hotel Warsaw works diligently to create an environment that is comfortable and welcoming. Your positive rating serves as a testament to our efforts and encourages us to continue striving for excellence.We are committed to ensuring that every guest's experience is a positive one, and we are pleased that we were able to deliver that for you. Your satisfaction is our highest reward and it is always gratifying to receive such positive feedback.We look forward to the pleasure of welcoming you back to NYX Hotel Warsaw on your next visit and aim to make your future stays as enjoyable as this one.With best NYX greetings,NinoGeneral Manager

6/10 – Okay

Matthew

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Nino am 18. Apr. 2024
Dear Matthew,Your feedback is crucial to us and we appreciate you taking time out of your day to leave a review. We notice that your overall rating of our services was a three out of five. It is clear that there are areas in which we could have met your expectations more effectively.NYX Hotel Warsaw is committed to providing a memorable experience to all our guests and we hold ourselves to the highest standards of hospitality. We value every opportunity to learn from our guests' experiences and improve where necessary.We trust that your next stay with us will be more satisfactory, as we continuously strive to provide the best service to our guests. Your voice is important to us and is instrumental in our mission to provide the best guest experience possible.Thank you once again for your valuable feedback.With best regards,NinoGeneral Manager

10/10 – Hervorragend

Nina

Aufenthalt von 1 Nacht im April 2024
Antwort von Nino am 8. Apr. 2024
Dear Nina,What a delight it is to read your succinct yet powerful rating. Your perfect score of '5 out of 5' tells us that we have succeeded in providing a memorable experience, which is always our top priority at NYX Hotel Warsaw.We believe that our commitment to maintaining high standards in every aspect of our service contributes to such wonderful guest experiences. Our team is dedicated to ensuring that every individual feels welcomed and is treated with the utmost respect and care.It is your satisfaction that fuels our drive to continuously improve and deliver beyond expectations. We look forward to the privilege of serving you again in the near future.With best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Tomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von Julia Front Office Shift Leader am 31. März 2024
Dear Tomas,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Hervorragend

Morgan

Aufenthalt von 3 Nächten im März 2024
Antwort von Julia Front Office Shift Leader am 2. Apr. 2024
Dear Morgan,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Hervorragend

??

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
VERY GOOD
Aufenthalt von 1 Nacht im März 2024
Antwort von Nino am 11. März 2024
Dear ??,Thank you for taking the time to share your feedback. We are delighted to hear that you found our services to be very good. Your satisfaction is our utmost priority, and we are always eager to exceed our guests' expectations.We value your comments and we will continue to strive for excellence in our service. We look forward to having the opportunity of welcoming you back to NYX Hotel Warsaw in the future.With best NYX greetings,NinoGeneral Manager

8/10 – Gut

Nicole

Gut: Sauberkeit
Aufenthalt von 2 Nächten im März 2024
Antwort von Nino am 7. März 2024
Dear Nicole,We would like to express our gratitude for your review and for giving us a score of 4 out of 5. It is always a pleasure to receive positive feedback from our guests. We always aim to provide a high level of service and it seems we have met that mark with your stay. However, we also acknowledge that there is always room for improvement. We would appreciate if you could share more details about your stay and any suggestions you might have to help us achieve a perfect score in the future. We value your input greatly and it would be our pleasure to take your suggestions on board. We look forward to the opportunity to host you again at NYX Hotel Warsaw and strive to make your next visit even more satisfactory.With best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Fotios

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Julia Front Office Shift Leader am 5. März 2024
Dear Fotios,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice, but overpriced drinks and food.
Very nice, clean and modern hotel just in the middle of the Warsaw city center. However 200 PLN for a bottle of Resling wine (with the twisted cup! 😵‍💫) is too much even for an foreigners. Same for breakfast, overpriced...
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Julia Front Office Shift Leader am 22. Feb. 2024
Dear Guest,Thank you for your feedback. We are glad you have enjoyed your stay with us. Our breakfast comes as a buffet and is providing many dietary options, therefore this comes with the certain price. We still hope you would visit us again in the future. Best wishes, Julia Front Office Shift Leader

2/10 – Ungenügend

Michal

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Julia Front Office Shift Leader am 22. Feb. 2024
Dear Michal,Thank you for your feedback. We would like to understand more, what we could have done better to create a better experience for you in the future. Please feel free to contact us directly. We still hope you would give us another chance and visit us again. Best wishes, Julia Front Office Shift Leader

10/10 – Hervorragend

Janne

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Liikematka Varsovaan
Erinomainen hotelli erinomaisella sijainnilla.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nino am 20. Feb. 2024
Dear Janne,Your review makes us smile! It is great to hear that you found our hotel excellent and the location convenient. We strive to provide our guests with first class facilities and services, complemented by an excellent location. Your positive feedback shows that we are on the right track.We look forward to welcoming you back to our NYX hotel in the future!With best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Joe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
100% recommend
Very good hotel, great location
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Julia Front Office Shift Leader am 16. Feb. 2024
Dear Joe,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Hervorragend

Johan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nino am 6. Feb. 2024
Dear Johan,Such a succinct yet powerful review! It's delightful to hear that your experience at our NYX was a perfect "10 out of 10". This is the level of service we aim to provide to all our esteemed customers. We look forward to your next visit. With best NYX greetings,NinoGeneral Manager

10/10 – Hervorragend

Ana

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel in a very good location . Staff is super friendly . Totally recommend
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nino am 26. Jan. 2024
Dear Ana,Your generous comments are very much appreciated. It's delightful to know that you found our hotel beautiful and our location advantageous. We're particularly pleased that our team's friendliness stood out to you. At NYX, we believe in providing a warm and friendly environment for our guests and we're glad to hear that we've succeeded in this regard.Your recommendation means the world to us and we look forward to having the opportunity to welcome you back on your next visit. With best NYX greetings,NinoGeneral Manager