Poolbar

Bewertungen von Vias Hotel Vung Tau

5 out of 5
Vias Hotel Vung Tau
179 Thuy Van, Ward 8, Vung Tau, Ba Ria-Vung Tau

Bewertungen

9,2

Wunderbar

64 von insgesamt 88 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
16 von insgesamt 88 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 88 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 88 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 88 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,6/10

Personal & Service

9,6/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Frank

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sven A.Saebel General Director Vias Hotels & Reso am 11. Mai 2024
Dear Mr. Frank,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 – Hervorragend

Burkhard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Am Hotel selbst ist nichts auszusetzen. Was jedoch störend ist, ist die teilweise sehr laute Musik bis in die späte Nacht hinein einer in der Nähe gelegenen Ferienanlage/Bar. Meist an den Wochenenden.
Aufenthalt von 16 Nächten im September 2022
Antwort von Ari Wibowo am 3. Okt. 2022
Dear Mr. Burkhard,We would like to thank you for taking the time to tell us about your experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how sad we were your experiences was not up to your expectation. We would like to thank you for all the details and constructive feedback I could rest assured you all these points would be our main focus for improvement.We surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.Sincerely yours,Ari WibowoGeneral Manager

10/10 – Hervorragend

Hideki

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
・フロントスタッフ、ベルスタッフの対応がとてもいい。 ・バルコニーからの眺望がよく、開放感がありリラックスできた。 ・アメニティが充実していたが、室内用の使い捨てスリッパが見当たらなかった。 ・室内は清潔感があり、広さも十分、快適だったが、広さの割にソファが小さい。もっと大きなソファに変えたほうが良い。 ・寝心地が良いマットレスだった。 ・ベッドルーム窓側のコンセントの一つに不具合があり充電プラグを差し込むことができなかった。 ・90分のマッサージを受けたがレベルが高い施術だった。 ・朝食は選ぶのが楽しいビュッフェだっが、いくつか不満点がある。卵料理がなかったこと、フルーツが途中でなくなっても補充されなかったこと、ジュースの種類が少ないこと、コーヒーが美味しくないことなどである。ベトナムはフルーツが豊富でコーヒーも美味しいというイメージだったのでその点は不満である。 ・レストランスタッフの対応が良い。
Aufenthalt von 1 Nacht im April 2024
Antwort von Sven A.Saebel General Director Vias Hotels & Reso am 27. Apr. 2024
Dear Mr. Hideki,We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused to you due to this issue. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and allow us to get another opportunity to prove this on your next visit.Sincerely,

10/10 – Hervorragend

kenneth

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was 1st class n the staff was great, especially evan at front desk who made sure we felt comfortable each n every day. Always asked us if we needed anything. Showed us the grab app which made our getting around so easy. He was absolutely top notch. More hotels need more staff members like him. Ken n marie woo
Aufenthalt von 4 Nächten im April 2024
Antwort von Sven A.Saebel General Director Vias Hotels & Reso am 28. Apr. 2024
Dear Mr. Woo,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

8/10 – Gut

Hiroyuki

Gut: Ausstattung und Zustand der Unterkunft
Very nice hotel with excellent staff. Only issues are limited dining options and the minibar was not cold.
Aufenthalt von 2 Nächten im April 2024
Antwort von Sven A.Saebel General Director Vias Hotels & Reso am 26. Apr. 2024
Dear Mr. Hiroyuki,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Sven A.Saebel General Director Vias Hotels & Reso am 21. Apr. 2024
Dear Ms. Helen,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were extremely helpful and friendly. The hotel is across the road from the beach.
Aufenthalt von 4 Nächten im April 2024
Antwort von Sven A.Saebel General Director Vias Hotels & Reso am 19. Apr. 2024
Dear Ms.HelenThank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 – Hervorragend

TH

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean n friendly stuff.
Aufenthalt von 2 Nächten im April 2024
Antwort von Sven A.Saebel General Director Vias Hotels & Reso am 5. Apr. 2024
Dear Mr. Ng Tze Hong,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 – Hervorragend

Leslie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was exceptional
Aufenthalt von 1 Nacht im März 2024
Antwort von Sven A.Saebel General Director Vias Hotels & Reso am 30. März 2024
Dear Mr. Leslie ,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 – Hervorragend

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The gym was top class, good roof top pool. All of the staff were so help full and friendly. Very clean. Exelent value for money.
Aufenthalt von 5 Nächten im März 2024
Antwort von Sven A.Saebel General Director Vias Hotels & Reso am 29. März 2024
Dear Mr.Paul,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We are pleased that you mentioned our roof top, clean room, friendly and supportive staff. These are all areas that we take great pride in, and we are always working to improve them. We are thrilled that you enjoyed our service and you would like to return again. We hope to see you soon! Sincerely,

10/10 – Hervorragend

Luana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great area, quiet and safe. You can walk to everything if you choose it catch a cab
Aufenthalt von 2 Nächten im März 2024
Antwort von VIAS HOTEL VUNG TAU am 23. März 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 – Hervorragend

BRANDON

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and helpful staff. Nice quiet location right across from the beach. It is at the end of the street on Back Beach so eed to walk a about 10-15minutes or a short cab ride to shops, restaurants, etc. Would definitely stay again.
Aufenthalt von 2 Nächten im März 2024
Antwort von VIAS HOTEL VUNG TAU am 20. März 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 – Hervorragend

Katsuhide

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
5つのグッドです。 オーシャンビュー、ファシリティ、サービス、朝食、エコロジー。
Aufenthalt von 1 Nacht im März 2024
Antwort von VIAS HOTEL VUNG TAU am 10. März 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 – Hervorragend

JAEHONG

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2024
Antwort von VIAS HOTEL VUNG TAU am 21. Feb. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 – Gut

seungsoo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Februar 2024
Antwort von VIAS HOTEL VUNG TAU am 18. Feb. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 – Gut

Susanne

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im Januar 2024
Antwort von VIAS HOTEL VUNG TAU am 4. Feb. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 – Gut

Nicklas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von VIAS HOTEL VUNG TAU am 28. Jan. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 – Hervorragend

Paul

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
True 5 Star
Great location, great staff, wonderful breakfast buffet. Only wish the pool water was heated (it's cold up on roof with wind blowing) but it was nice anyway.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von VIAS HOTEL VUNG TAU am 20. Jan. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 – Hervorragend

Wendy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a gorgeous hotel! Thank you for the great service, delicious food and incredible view from stunning room!
Aufenthalt von 3 Nächten im Januar 2024
Antwort von VIAS HOTEL VUNG TAU am 17. Jan. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 – Hervorragend

Jonathan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great views and friendly staff, very reasonably priced
Aufenthalt von 2 Nächten im Januar 2024
Antwort von VIAS HOTEL VUNG TAU am 15. Jan. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 – Hervorragend

Timothy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von VIAS HOTEL VUNG TAU am 14. Jan. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 – Hervorragend

Stine Erstad

Aufenthalt von 2 Nächten im Januar 2024
Antwort von VIAS HOTEL VUNG TAU am 13. Jan. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 – Gut

Sean

Gut: Sauberkeit und Personal & Service
4 star rather than 5 star.
Hotel is closer to 4 star than 5 star, it’s starting to show its age. We stayed in a suite, nice room, but floors were cheap plastic replica wood floors, not exactly 5 star standard. I have now seen it referred to as a 4 star elsewhere. That said, the price was reasonable and we felt overall we got reasonable good value for money. The staff were friendly and helpful.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von VIAS HOTEL VUNG TAU am 9. Jan. 2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

6/10 – Okay

LE MY TRANG

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Employees are very good but due to clients, my experience was teinted. Even if it's not hotel's fault, few things could be done to make sure to accomodate eveybody.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von VIAS HOTEL VUNG TAU am 9. Jan. 2024
Dear Guest, We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused to you due to this issue. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and allow us to get another opportunity to prove this on your next visit.Sincerely,Hotel Management

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von VIAS HOTEL VUNG TAU am 24. Dez. 2023
Dear Anonymous,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

8/10 – Gut

Justin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von VIAS HOTEL VUNG TAU am 19. Dez. 2023
Dear Guest, Thank you for taking the time to leave a review of our hotel. We value your feedback and apologize for the inconvenience if any we had that you may have experienced during your stay. We strive to provide the best possible service. We appreciate your feedback and hope to have the opportunity to make it right. Sincerely, Hotel Management

10/10 – Hervorragend

CHANGSOO

Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Tatiana am 16. Dez. 2023
Dear Changsoo,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 – Hervorragend

NAEKYUNG

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Tatiana am 16. Dez. 2023
Dear Naekyung,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 – Hervorragend

Chang

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Tatiana am 16. Dez. 2023
Dear Chang,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 – Hervorragend

my

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a very pleasant 4nights stay. We would definitely come back, the staff was very attentive and friendly.
Aufenthalt von 4 Nächten im November 2023
Antwort von VIAS HOTEL VUNG TAU am 15. Dez. 2023
Dear Guest, Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Hotel Management

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very Nice!
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 21. Nov. 2023
Dear Mr. Valued Guest, Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We're looking forward to welcoming you on next visit and hope to see you soon.Best Regards, Hotel Management

10/10 – Hervorragend

Thomas Tuan

Aufenthalt von 3 Nächten im November 2023
Antwort von Tatiana am 16. Dez. 2023
Dear Thomas,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loves our stay! The staffs are so friendly and helpful. We are already planned to stay more nights ưith VIAS the next time we are in Vũng Tàu
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Management am 21. Nov. 2023
Dear Mr. John,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We're looking forward to welcoming you and family on next visit and hope to see you soon. Best Regards, Hotel Management

10/10 – Hervorragend

Youngjin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
직원들이친절함
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Management am 12. Okt. 2023
Dear Mr/ Ms. Youngjin, We're glad to know that you enjoyed your stay. We are also happy to hear that you found the staff to be attentive and friendly and gave a lot of good compliment to our food & beverage. Our team is committed to providing excellent service to all of our guests, and we appreciate your recognition of their hard work. We hope to see you again on next trip to Vung Tau.Sincerely,

10/10 – Hervorragend

Scott

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
An absolutely beautiful hotel, luxurious rooms and fittings friendly staff. The rooftop wet edge infinity pool and bar sensational. I cant wait to come back
Aufenthalt von 2 Nächten im September 2023
Antwort von Hotel Management am 9. Okt. 2023
Dear Mr. Scott, We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcome you back on your future trip back to Vung Tau. Sincerely yours,

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Hotel Management am 22. Sept. 2023
Dear Ms. Juie,We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.

10/10 – Hervorragend

Christopher

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stayed for one night, got time to use facilities and roof top pool and bar. Arranged transport to Airport, all great and will use again on next business trip to the area.
Aufenthalt von 1 Nacht im September 2023
Antwort von Hotel Management am 22. Sept. 2023
Dear Mr. Christopher,We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.

8/10 – Gut

Takakazu, Taitou

Aufenthalt von 1 Nacht im September 2023
Antwort von Hotel Management am 9. Okt. 2023
Dear Takakazu, We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcome you back on your future trip back to Vung Tau. Sincerely yours,

8/10 – Gut

Mooho

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Tatiana am 4. Aug. 2023
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Management

10/10 – Hervorragend

chelsea rebecca

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Vias Hotel exceeded my expectations. Very clean, attentive staff, excellent dining options. Hana at the front desk was especially amazing and helped make appointments for me and great recommendations. I was well taken care of. Thank you!
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Tatiana am 4. Aug. 2023
Dear Rebecca,We're thrilled to hear that Vias Hotel exceeded your expectations! Our team takes pride in providing a clean and attentive experience. We'll pass on your appreciation to Hana for her excellent service. Thank you for choosing us, and we look forward to welcoming you back!Best regards,Hotel Management

10/10 – Hervorragend

Hung

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Tatiana am 11. Aug. 2023
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Management

6/10 – Okay

Tri Quang

Mit der Familie gereist
Bãi đậu xe không tốt. Nhân viên tiếp tân nói sẽ có bánh sinh nhật tăng con gái nhân ngày sinh nhật nhưng đến lúc về cũng không thấy
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Tatiana am 15. Juli 2023
Dear Quang,Thank you for your review. We apologize for the inconvenience regarding the parking and the miscommunication regarding the birthday cake for your daughter. We take your feedback seriously and will work to improve our services. Please accept our sincerest apologies for any disappointment caused. We hope to have the opportunity to make it up to you in the future.Best regards,Hotel Management

10/10 – Hervorragend

Oanh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice people working there
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Tatiana am 11. Juli 2023
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

2/10 – Ungenügend

Lim Soo

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Tatiana am 7. Juli 2023
Dear Guest,Thank you for taking the time to leave a review of our hotel. We value your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide the best possible service and would appreciate more details about your concerns so we can address them appropriately. Please feel free to reach out to our management team directly to discuss your experience further. We appreciate your feedback and hope to have the opportunity to make it right.Sincerely,Tatiana LebedevaGeneral Manager

4/10 – Schlecht

Hyoungjin

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
sewage smell from bathroom. not clean room floor daily
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Tatiana am 22. Juni 2023
Dear guest,We sincerely apologize for the issues you encountered during your stay. We understand the importance of cleanliness and maintaining a pleasant environment for our guests, and we deeply regret that we fell short of your expectations.Thank you for bringing these issues to our attention. We will take immediate action to rectify them and ensure that such incidents do not occur in the future.Best regards,Tatiana LebedevaGeneral Manager

10/10 – Hervorragend

Thi Gam

Aufenthalt von 3 Nächten im Mai 2023
Antwort von Tatiana am 7. Juli 2023
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

10/10 – Hervorragend

Sang Pil

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Tatiana am 7. Juli 2023
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

4/10 – Schlecht

Tuong, Sugar Land

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Nothing unique about this hotel for the price. Access to beach was not convenient and was forced to clean feet before entering hotel after beach but no convenient area to clean. Also was nit allowed to walk directly into front but side after we cleaned our feet. Hotel seems isolated. The nearest nice beach restaurant with a great view belongs to a hotel 15 mins walk away. The Imperial. It was much cheaper but seems nicer.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Tatiana am 22. Juni 2023
Dear guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We take guest feedback seriously as it helps us identify areas for improvement.We regret to hear that you found the access to the beach inconvenient and the lack of a convenient area to clean your feet after coming from the beach. We will review our facilities and procedures to ensure that our guests have a more seamless and comfortable experience.Regarding the entrance to the hotel, we apologize if it seemed restrictive. We have certain protocols in place to maintain cleanliness and hygiene standards for the comfort of all guests. However, we understand your concerns and will take them into consideration for future improvements.Thank you for bringing these matters to our attention. We appreciate your valuable feedback, and we will use it constructively to enhance our guests' experiences. If there's anything else you'd like to share or if there's anything we can do to make amends, please do not hesitate to let us know.Best regards,Tatiana LebedevaGeneral Manager

8/10 – Gut

MENG

Aufenthalt von 1 Nacht im April 2023
Antwort von Tatiana am 7. Juli 2023
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

10/10 – Hervorragend

Mao Chia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023