„Alles super außer Frühstück, die Produkte hatten nicht eine gute Qualität....Marmelade zu süß, Kartoffeln nicht frisch, Croissants wieder erwärmt und mit sirup darauf , kleine Stücke Käse ,die aber alt und hart sind ....keine frische Orangensaft
Sonst würde das Hotel ideal sein “
„Alles super außer Frühstück, die Produkte hatten nicht eine gute Qualität....Marmelade zu süß, Kartoffeln nicht frisch, Croissants wieder erwärmt und mit sirup darauf , kleine Stücke Käse ,die aber alt und hart sind ....keine frische Orangensaft
Sonst würde das Hotel ideal sein “
„Insgesamt war das Hotel ok. An der einen oder anderen Stelle renovierungsbedürftig. Es ist sauber, sowohl die Bäder wie auch die gesamten Räume. Das Personal ist bemüht und freundlich. Unser Frühstück war ebenfalls in Ordnung, bis auf den Kaffee “
„Insgesamt war das Hotel ok. An der einen oder anderen Stelle renovierungsbedürftig. Es ist sauber, sowohl die Bäder wie auch die gesamten Räume. Das Personal ist bemüht und freundlich. Unser Frühstück war ebenfalls in Ordnung, bis auf den Kaffee “
„Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team. “
„Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team. “
„Very responsive and accommodating host. Room was clean and comfy. Only thing that can be improved will be the aircon and soundproofing of the room cos it can get noisy in the morning with traffic. Other than that I’m satisfied with my stay. Highly recommendable! “
„Very responsive and accommodating host. Room was clean and comfy. Only thing that can be improved will be the aircon and soundproofing of the room cos it can get noisy in the morning with traffic. Other than that I’m satisfied with my stay. Highly recommendable! “
„ARNAQUE !!!
Chambre annulé par l’ “hôtel” le jour J à l’atterrissage à l’aéroport.
Plus de nouvelles d’eux depuis, et pour cause, l’hôtel n’existe pas !
Bien sûr l’argent a été encaissé.
Hôtels.com ne veut pas me rembourser.
Ce qui est fou c’est que hotels.com ne contrôle pas les établissements qu’il promeut, mais pire, depuis que je leur ai signalé, les réservations sont toujours possibles pour cette hébergements“
„ARNAQUE !!!
Chambre annulé par l’ “hôtel” le jour J à l’atterrissage à l’aéroport.
Plus de nouvelles d’eux depuis, et pour cause, l’hôtel n’existe pas !
Bien sûr l’argent a été encaissé.
Hôtels.com ne veut pas me rembourser.
Ce qui est fou c’est que hotels.com ne contrôle pas les établissements qu’il promeut, mais pire, depuis que je leur ai signalé, les réservations sont toujours possibles pour cette hébergements“
„Quite the best hospitality of any hotel I have ever stayed at.The staff were amazing and truly welcoming, offering help and suggestions.They really made our stay special.
The hotel is lovely with incredible views and is a calm oasis in a busy city.
Breakfast buffet was delicious and varied.Special mention for Flower who was just wonderful, and Nicolas (also wonderful) who gave us his selection of foodie highlights to try, which was super helpful.Bartender (sorry didnt get his name) brought us ...
„Quite the best hospitality of any hotel I have ever stayed at.The staff were amazing and truly welcoming, offering help and suggestions.They really made our stay special.
The hotel is lovely with incredible views and is a calm oasis in a busy city.
Breakfast buffet was delicious and varied.Special mention for Flower who was just wonderful, and Nicolas (also wonderful) who gave us his selection of foodie highlights to try, which was super helpful.Bartender (sorry didnt get his name) brought us ...
„I recently stayed at a hotel located right in the heart of the Old Quarter, and overall, it was a very pleasant experience. The location could not have been more convenient, as it allowed me to explore the bustling streets, traditional shops, and local eateries within just a few minutes’ walk. The staff were attentive and genuinely welcoming, always ready to assist with a smile, which created a warm and friendly atmosphere throughout my stay. The room itself was clean, comfortable, and ...
„I recently stayed at a hotel located right in the heart of the Old Quarter, and overall, it was a very pleasant experience. The location could not have been more convenient, as it allowed me to explore the bustling streets, traditional shops, and local eateries within just a few minutes’ walk. The staff were attentive and genuinely welcoming, always ready to assist with a smile, which created a warm and friendly atmosphere throughout my stay. The room itself was clean, comfortable, and ...
Dies ist der niedrigste Preis pro Nacht, der in den letzten 24 Stunden für einen Aufenthalt mit 1 Übernachtung von 2 Erwachsenen gefunden wurde. Preise und Verfügbarkeiten können sich ändern. Es können zusätzliche Bedingungen gelten.
Dies ist der niedrigste Preis pro Nacht, der in den letzten 24 Stunden für einen Aufenthalt mit 1 Übernachtung von 2 Erwachsenen gefunden wurde. Preise und Verfügbarkeiten können sich ändern. Es können zusätzliche Bedingungen gelten.
"I recently stayed at Hotel du lac signature, a newly opened property in Hanoi’s Old Town, and was thoroughly impressed by the overall experience. The check-in process was very smooth, including an airport-transfer offer via mail in advance, and the staff were exceptionally attentive, polite, and courteous. They truly made me feel like a valued guest at all times. What stood out most was the consistently high level of guest recognition—several team members greeted us by name, which felt genuinely warm and personalized. Special thanks to manager Thomas and his team for their thoughtful care.
The hotel’s location is central in the Old Town, with easy access to the "Silk-Road" and a wide array of dining options within walking distance. The iconic "Train Street" is also nearby, adding to the vibrant atmosphere of the neighborhood. Please note that the rooftop terrace and the second bar were not yet open at the time of our stay, but renderings suggest an exciting additional experience once they debut.
Our room was spacious, clean, and well-appointed, with a comfortable bed, balcony with view over the old-town, ample lighting, and modern amenities including reliable Wi-Fi.
Breakfast offered a very good mix of continental and local options, with fresh fruit and excellent coffee. The pool area provided a relaxing retreat after a long day of sightseeing.
Overall, the service quality was exceptional, creating a calm and welcoming atmosphere that made us feel truly valued as guests. "