Verwaltungskreis Nidau Urlaub günstig buchen

good and relaxing. it was just a bijou on our journey to bern. we loved to be there and we will recommend it - thanx for making our stay comfortable

A very nice Grand Hotel. However our room needed some renovation. The bathroom obviously was from the early 1990s. With regard to the price the service level however was really dissapointing. Apparently the hotel has for cost reasons not enough staff. Dirty hall ways, long waiting times in the restaurants or kid activities which are advertised but not offered are some of the results. Still we had a nice stay, but the price is not at all aligned with the service level offered.

Bei der Ankunft war der Boden im Zimmer nicht gereinigt. (Haarbüschel, Haarnadel, Schmutz) Nach Beschwerde wurde schnell und gut nachgereinigt. Die Mitarbeiter an der Rezeption waren sehr freundlich und zuvorkommend. Garageneinfahrt extrem eng, neue Felge verkratzt.

We were not able to come to the Hotel for the regular Check In Hours. The staff was so nice, to put the key in a box with a code, so there was absolute no stress for us. It was such a wonderful experience in a lovely city. We‘ll be back!