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Bewertungen von Holiday Inn Vancouver Airport- Richmond, an IHG Hotel

3.5 out of 5
Holiday Inn Vancouver Airport- Richmond, an IHG Hotel
10720 Cambie Rd, Richmond, BC

Bewertungen

9,0

Wunderbar

630 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
264 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
59 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
27 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
22 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Alexandra

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only stayed one night for my flight from Vancouver airport the next day. But the room was great as well as the shuttle service for the airport the next day.
Antwort von Kevin am 3. Nov. 2023
Dear Alexandra, Thank you for taking the time to share your thoughts on your recent stay at our hotel. We are delighted to receive your positive feedback and a 4/5 rating.We understand that your stay was brief, as it was a stopover for your flight from Vancouver airport. It's great to hear that you found your room to be great and that our shuttle service for the airport met your needs effectively.We appreciate your choice to stay with us, and we hope to have the opportunity to serve you again, whether for a longer stay or another convenient stopover. If you have any specific preferences or requests for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Warm regards,Kevin

10/10 – Hervorragend

Johannes

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

Uwe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Restaurant verbesserungsfähig
Gutes Hotel (Bett,Beleuchtung, Dusche)wie man es für die Preisklasse aber auch erwarten sollte. Personal am Rezeption zuvorkommen und freundlich, im Restaurant nur teilweise. Auch ist es nicht jedermanns Geschmack beim Essen rundum von TV´s beblizt zu werden
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Steven am 8. Okt. 2022
We appreciate the feedback and look forward to having you with us again!

10/10 – Hervorragend

Jill-caren

Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

Patricia

Gut: Sauberkeit und Personal & Service
Freundliches Personal, saubere Zimmer!
Aufenthalt von 1 Nacht im September 2021
Antwort von Joyce am 9. Sept. 2021
We appreciate the feedback!

6/10 – Okay

Yoshie

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von harry am 21. Mai 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Henry

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always been my favorite hotel in Richmond
Aufenthalt von 1 Nacht im Mai 2024
Antwort von harry am 20. Mai 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 – Gut

Harbuksh

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thanks
Aufenthalt von 2 Nächten im Mai 2024
Antwort von harry am 20. Mai 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 – Gut

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property with fantastic dining room/bar. A lot further from the airport than we expected, with not a lot nearby within walking distance. They do offer a half-hourly free shuttle service to the airport, however, on one occasion, the driver just decided to not turn up for pick up and we were left waiting for more than 45 minutes outside the airport!!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ken P. am 15. Mai 2024
Good Day! Thank you for taking the time to tell us about your experience at Holiday Inn VANCOUVER AIRPORT- RICHMOND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.

10/10 – Hervorragend

Maureen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We did not know location of hotel was fairly remote.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ken P. am 15. Mai 2024
Good Day! Thank you for taking the time to tell us about your experience at Holiday Inn VANCOUVER AIRPORT- RICHMOND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.

8/10 – Gut

Sue

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great. Beds were sooooo comfortable. But coffee machine was broken and no complimentary bottled water in fridge.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ken P. am 15. Mai 2024
Good Day! Thank you for taking the time to tell us about your experience at Holiday Inn VANCOUVER AIRPORT- RICHMOND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.

10/10 – Hervorragend

Wilson

Aufenthalt von 3 Nächten im April 2024
Antwort von harry am 13. Mai 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Dawn, Chino

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everybody has been very nice. The room is clean. The bed is comfy. Transportation was provided from the airport. It has been an easy & great experience.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von harry am 13. Mai 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 – Gut

Sonja

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location for travel to and from the airport. Clean rooms and very friendly staff.
Aufenthalt von 12 Nächten im April 2024
Antwort von harry am 13. Mai 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Natalie, Mamaroneck

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommend this hotel. Very clean and convenient from the airport and to go into downtown by Uber.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von harry am 13. Mai 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

2/10 – Ungenügend

April

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff where great
Aufenthalt von 1 Nacht im April 2024
Antwort von HARRY am 3. Mai 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Danny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von harry am 30. Apr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Sukhvinder

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything about this is great and close to hwy
Aufenthalt von 5 Nächten im April 2024
Antwort von harry am 29. Apr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Catherine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
thumbs up
Aufenthalt von 1 Nacht im April 2024
Antwort von harry am 24. Apr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient location with a good restaurant that has very friendly staff. Very pleasant stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Harry am 21. Apr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 – Gut

Tsvetelina

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good airport proximity location
Aufenthalt von 1 Nacht im April 2024
Antwort von harry am 18. Apr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Liam

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a great stay for anybody needing an easy, quick stay overnight in transit. The restaurant attached is great, the staff were friendly, and the room was very comfortable!
Aufenthalt von 1 Nacht im April 2024
Antwort von harry am 15. Apr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Denko

Aufenthalt von 3 Nächten im April 2024
Antwort von HARRY am 3. Mai 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von harry am 15. Apr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Terri

Aufenthalt von 4 Nächten im April 2024
Antwort von harry am 3. Mai 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Lahni

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von harry am 10. Apr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Yousheng

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and comfortable. But some noise from highway.
Aufenthalt von 3 Nächten im März 2024
Antwort von harry am 8. Apr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

S

Aufenthalt von 1 Nacht im April 2024
Antwort von harry am 29. Apr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von harry am 8. Apr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Keith

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just very comfortable
Aufenthalt von 1 Nacht im April 2024
Antwort von harry am 8. Apr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

2/10 – Ungenügend

Qi

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von harry am 8. Apr. 2024
Dear Qi, Thank you for taking the time to provide feedback on your experience. We appreciate your input and take all guest feedback seriously in our efforts to continually improve. If there are specific aspects of your stay or service that you feel we could have done better, please don't hesitate to reach out to us directly so we can address any concerns you may have. We hope to have the opportunity to exceed your expectations in the future.

10/10 – Hervorragend

Renae

Beds were a little soft, but overall great experience.
Aufenthalt von 1 Nacht im März 2024
Antwort von Kevin am 31. März 2024
Dear Renae, Good Day!Thank you for choosing to stay with us at Holiday Inn and for sharing your feedback. We greatly appreciate your insights and are pleased to hear that you had a great overall experience during your stay.Your comment about the softness of the beds has been duly noted. We understand the importance of a comfortable night's sleep for our guests, and we will take your feedback into consideration as we strive to enhance our accommodations.We hope to have the opportunity to welcome you back for another great experience in the future.Warm regards,Kevin

8/10 – Gut

Roberto Jr

Gut: Personal & Service und Zustand der Unterkunft
Excelent staff
Aufenthalt von 1 Nacht im März 2024
Antwort von Harry am 18. März 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Gail

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel to stay at
Aufenthalt von 5 Nächten im März 2024
Antwort von Harry am 18. März 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 – Gut

Venessa

Aufenthalt von 1 Nacht im März 2024
Antwort von Kevin am 31. März 2024
Dear Vanessa, Thank you for choosing to stay with us at Holiday Inn and for taking the time to share your feedback. We greatly appreciate your input as we continually strive to improve our services and guest experiences.We are pleased to hear that you enjoyed your stay overall. Your comments are valuable to us, and we will use them to further enhance the quality of our offerings.We hope to have the opportunity to welcome you back for another great stay in the future.Warm regards,Kevin

10/10 – Hervorragend

Bonnie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von harry am 12. März 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Susan, Plantation

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect hotel if you need to stay by the airport. Clean rooms free airport shuttle and a restaurant onsite with good food. Staff were super friendly and efficient.
Aufenthalt von 1 Nacht im März 2024
Antwort von harry am 11. März 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Gerald

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was quiet and well maintained. Likes the parking area. Staff were freindly and helpful.
Aufenthalt von 3 Nächten im März 2024
Antwort von harry am 11. März 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

ROMMEL

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
more choices in the menu.
Aufenthalt von 3 Nächten im März 2024
Antwort von harry am 6. März 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

2/10 – Ungenügend

SEONGHO, New Westminster

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Amenities are too old and breakfasts were terrible
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Harry am 4. März 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights as they contribute to our ongoing efforts to enhance the guest experience.We're sorry to hear that you found our amenities to be outdated and that the breakfast experience did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.We are committed to continuously improving our services, and your comments will be shared with our team for further evaluation. Your input helps us identify areas where we can make positive changes, and we will certainly take your concerns into account as we work towards enhancing our facilities and refining our breakfast offerings.If your travels bring you back to Vancouver area, we would welcome the opportunity to make amends and provide you with a more enjoyable stay. Please feel free to reach out to our guest services team directly, and we will do our best to address your specific preferences.Once again, thank you for sharing your thoughts with us. We hope to have the chance to welcome you back and provide you with an improved experience in the future.

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient access to Richmond and Vancouver, safe guest parking space, clean room with flexible cleaning time.
Aufenthalt von 14 Nächten im Februar 2024
Antwort von Harry am 4. März 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 – Hervorragend

Sydney

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel facilities Looks & feels new friendly and professional front desk staff including the airport shuttle driver would stay here again and would recommend
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Harry am 26. Feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

8/10 – Gut

Bill

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Although the majority of staff I dealt with seemed very new they got the tasks handled.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Harry am 26. Feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

8/10 – Gut

Chastey

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are accommodating and friendly and they have good services. The room is also clean and cozy. Location is good.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Harry am 13. Feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Vancouver Airport.

10/10 – Hervorragend

Angeline

Stay was short but will definitely stay again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Harry am 14. Feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 – Hervorragend

Kimika

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Clean place, smooth check in/out, friendly staffs. Close to restaurants and shopping malls. The only complaint was that toilet paper was too far from the toilet seat, hand soap was too far from the sink.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Harry am 13. Feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Vancouver Airport.

10/10 – Hervorragend

Brian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Harry am 12. Feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 – Hervorragend

Greg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Harry am 12. Feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 – Hervorragend

Emile

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Newer Hotel with large room & large TV. very clean and close to airport
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HARRY am 6. Feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.