Tagungsbereich

Bewertungen von Fortune Inn Promenade - Member ITC Hotel Group

4 out of 5
Fortune Inn Promenade - Member ITC Hotel Group
Plot no. S.No. 19/p & 45/p. Akota Garden, Vadodara, Gujarat

Bewertungen

8,0

Sehr gut

10 von insgesamt 23 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
6 von insgesamt 23 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 23 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 23 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 23 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,0/10

Personal & Service

8,6/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Arun

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing Stay
Very very good hotel, everything was beyond my expectations
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 6. Feb. 2024
Dear Mr. Arun, We are delighted to know that your stay at our hotel exceeded your expectations! It's fantastic to hear that you had an excellent experience. We take great pride in providing our guests with the highest level of service and comfort. Your wonderful feedback has truly brightened our teams' efforts in making our guests' stay memorable. Your praise is encouraging and inspiring. Looking forward to welcome you back on your future visits.Regards, Mayank MishraFront Office Manager

10/10 – Hervorragend

Salima

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 23. Jan. 2024
Dear Ms. Salima, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us.Regards,Mayank MishraFront Office Manager

4/10 – Schlecht

Madhu

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Rooms and towels not cleaned properly
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Office Manager am 2. Jan. 2024
Dear Ms. Madhu, We're truly sorry to hear about your experience with the cleaning in your room and with the towels. Quality service and comfort are high priorities for us. We would like you to know that your feedback is valuable as it helps us identify the areas we can focus on for improvement. We have discussed your feedback with our cleaning team to focus more and ensure proper protocols are followed to prevent such an incident from happening in the future. Furthermore, we'd appreciate the opportunity to make things right. Please do not hesitate to contact us directly so we can offer a solution that would suit you best. We hope you will give us another chance to show you that our usual standards are much higher than what was reflected during your stay. Here at Fortune, we're committed to creating a memorable visit and would love the chance to serve you better in the future. Regards,Mayank MishraFront Office Manager

10/10 – Hervorragend

vilas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall stay was good. Well maintained property
Antwort von Front Office Manager am 9. Dez. 2023
Dear Mr. Vilas, We are thrilled to read your comments about your stay at our property. We strive to ensure our premises remain well-kept and inviting for all our guests. It's delightful to learn that this dedication has been noted and appreciated. Your positive feedback keeps us motivated to provide our guests with an unforgettable experience. We hope to welcome you again for another enjoyable stay.Regards, Mayank MishraFront Office Manager

8/10 – Gut

chhaya

Aufenthalt von 4 Nächten im April 2023
Antwort von Ranjeet Nagare General Manager am 6. Juli 2023
Dear Guest,Namaste!!It was a pleasure having you stay with us at Fortune Inn Promenade Vadodara.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Kind Regards,

6/10 – Okay

Suchint

Geschäftlich gereist
OK
Aufenthalt von 1 Nacht im April 2023
Antwort von Ranjeet Nagare General Manager am 6. Juli 2023
Dear Guest,Namaste!!On behalf of the management of Fortune Inn Promenade Vadodara, I would like to thank you for staying with us.At Fortune Inn Promenade Vadodara we strive to ensure that every guest is provided with the best possible service and attention.It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused.Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Inn Promenade Vadodara.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,

10/10 – Hervorragend

Manish

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay at 4 star facilities at 3 star price.
It was a good business hotel. Rooms were clean and had all required things for a business traveller. Menu bar in room were also reasonably priced and required varieties. Buffet dinner was reasonably priced but I think nos items can be increased. Food quality was managable. Ocer all excellent experience at very reasonable price. Staff was very prompt and very courteous from front desk to room service to dinning area.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von ... am 11. Sept. 2022
Dear Guest,Thanks for your feedback. We will look into it on the menu spread.Sorry for the late reply.Thank you.Sajid.

6/10 – Okay

JOSE, Miami

Geschäftlich gereist
Suciedad, mantas no limpias, necesitan poner mas atención en su Restauante al entrar a mi habitación el olor no era agradable Para ser un hotel les falta un poco
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Ranjeet Nagare General Manager am 6. Juli 2023
Dear Guest,Namaste!!On behalf of the management of Fortune Inn Promenade Vadodara, I would like to thank you for staying with us.At Fortune Inn Promenade Vadodara we strive to ensure that every guest is provided with the best possible service and attention.It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused.Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Inn Promenade Vadodara.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,

10/10 – Hervorragend

Mahavirsinh

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2020
Antwort von Abdulkadar Lokhandwala am 7. Aug. 2020
Dear Guest, It was a pleasure having you stay with us at Fortune Inn Promenade Vadodara. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Abdulkadar Lokhandwala.

8/10 – Gut

Kaival

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super friendly staff and comfortable clean rooms. Food quality should improve
Aufenthalt von 3 Nächten im März 2020
Antwort von Abdulkadar Lokhandwala am 7. Aug. 2020
Dear Guest It was a pleasure having you stay with us at Fortune Inn Promenade Vadodara. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards,

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property to stay in solo, frienz, family etc.
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Abdulkadar Lokhandwala am 7. Aug. 2020
Dear Guest, It was a pleasure having you stay with us at Fortune Inn Promenade Vadodara. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards,

2/10 – Ungenügend

CHINTAN

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Avoid Staying here
Avoid this hotel. services is very poor and no apologies from staff even after accepting that they have done things intentionally which they should not do.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Vaibhav Bhatia am 8. März 2020
Dear Guest, Warm greetings from all the team at Fortune Inn Promenade Vadodara!!! On behalf of the management of Fortune Inn Promenade Vadodara, I would like to thank you for staying with us. At Fortune Inn Promenade Vadodara, we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you had unpleasant experience while dining with us as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such. I hope you will give us another chance to prove you, that what you have experienced during your dining is not our normal service levels at Fortune Inn Promenade Vadodara. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. We do look forward to welcome you back. Regards, Vaibhav Bhatia General Manager

6/10 – Okay

Rupesh

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Get your act together.
Nice place. Very uncoordinated operations. They could and should manage well.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Vaibhav bhatia am 8. März 2020
Dear Guest, Greetings from Fortune Inn Promenade, Vadodara!!! Thank you for taking time off to give us your feedback about your stay with us. We are grateful to you for your kind words of for our hotel, services and facilities. We have noted with concern about your suggestion for services and appropriate actions has been initiated for immediate correction. We do look forward to welcome you back. Regards, Vaibhav bhatia General Manager

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good food and staff very helpful
City view room initially requested but street noise on lower floor combined with loud banging from room next door (not sure what this was, perhaps some maintenance being carried out) meant that I requested a room change. Was immediately swapped to back of hotel where room on seventh floor was quiet and peaceful. Staff very friendly and chef visited me during breakfast to ensure my satisfaction. Highly recommend this hotel.
Aufenthalt von 5 Nächten im Januar 2020
Antwort von Vaibhav Bhatia am 8. März 2020
Dear Guest, It was a pleasure having you with us at Fortune Inn Promenade Vadodara. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Regards, Vaibhav Bhatia General Manager

10/10 – Hervorragend

nilendra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One night at Fortune Inn
Good size rooms, excellent facilities. Good breakfast. Helpful staff.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Vaibhav Bhatia am 8. März 2020
Dear Guest, It was a pleasure having you with us at Fortune Inn Promenade Vadodara. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Regards, Vaibhav Bhatia General Manager

6/10 – Okay

Ashvin Kumar

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cheap room freshner and average food.
The room freshner used in the lobby and the corridors was really bad. It was too strong and the fragrance was too flowery. I only mention it because you don't expect it at a hotel which is ITC group partner. Also, there are hardly any options for food post 11 pm. Even when i ordered the biryani before 11 pm it was below average. The staff however is courteous and the service good.
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Vaibhav bhatia am 8. März 2020
Dear Guest, Greetings from Fortune Inn Promenade, Vadodara!!! Thank you for taking time off to give us your feedback about your stay with us. We are grateful to you for your kind words of for our hotel, services and facilities. We have noted with concern about your suggestion for services and appropriate actions has been initiated for immediate correction. We do look forward to welcome you back. Regards, Vaibhav bhatia General Manager

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was really good. Had excellent local restaurants around.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Vaibhav Bhatia am 8. März 2020
Dear Guest, It was a pleasure having you with us at Fortune Inn Promenade Vadodara. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Regards, Vaibhav Bhatia

8/10 – Gut

Verifizierter Reisender

Comfortable Stay
Stay was comfortable. In room dining was very good and I liked the customisation suggested for the food ordered.
Aufenthalt von 1 Nacht im August 2018
Antwort von FRONT OFFICE MANAGER am 4. Sept. 2018
Dear Guest Greetings from Fortune Inn Promenade, Vadodara!!! Thank you for taking time off to share your views. We are grateful to you for your kind words of praise for our hotel, staff, services and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests. We do look forward to welcome you back to the hotel soon Sincerely, Warm Regards,

10/10 – Hervorragend

jigar, island lake, il

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean, newer property and food is excellent.
Staff is helpful, very modern style , food is excellent and check in is easy
Aufenthalt von 2 Nächten im August 2018
Antwort von FRONT OFFICE MANAGER am 28. Aug. 2018
Dear Mr Jigar, Namaste!!! Thank you very much for your kind words and appreciation. We do look forward too welcome you back.

6/10 – Okay

harbans

not so good its 4 star ranking hotel. but no toothbrush inside bathroom, not iron inside cupboard,
Aufenthalt von 1 Nacht im August 2018
Antwort von FRONT OFFICE MANAGER am 24. Aug. 2018
Dear Guest, Greetings from Fortune Inn Promenade, Vadodara!!! Thank you for taking time off to share your views. At outset kindly accept our sincere apologies that your stay with us was not memorable. We at Fortune Hotels always make sure to deliver the best but unfortunately we were not able to exceed the expectations of yours. We have taken note of your suggestions and appropriate actions has been initiated for immediate correction. We do look forward to welcome you back to the hotel soon. Sincerely, Warm Regards,

10/10 – Hervorragend

Faizan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cozy, comfy and nice!
Great location, very central to the city. Hotel staff was polite and helpful. Room was value for money, clean, comfortable and spacious. We did not use any room service. Our stay was very pleasant.
Aufenthalt von 1 Nacht im Juli 2018
Antwort von FRONT OFFICE MANAGER am 16. Aug. 2018
Dear Mr Faizan, Greetings from Fortune Inn Promenade, Vadodara!!! Thank you for taking time off to share your views. We are grateful to you for your kind words of praise for our hotel, staff, services and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests. We do look forward to welcome you back to the hotel soon Sincerely, Warm Regards,

8/10 – Gut

Shivakumar

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Stay at Fortune Inn Promande
The stay was good, but I expected more from a 4 star hotel. The Rooms are big, clean and well furnished. A small restaurant in the lobby is OK.
Aufenthalt von 1 Nacht im Juli 2018
Antwort von FRONT OFFICE MANAGER am 8. Aug. 2018
Dear Sir, Greetings from Fortune Inn Promenade, Vadodara!!! Thank you for taking time off to share your views on Tripadvisor. We are grateful to you for your kind words of praise for our hotel, staff, services and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests. We do look forward to welcome you back to the hotel soon Sincerely, Warm Regards,

8/10 – Gut

Navnath

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von ABDULKADAR LOKHANDWALA am 2. Mai 2018
Dear Guest, Greetings from Fortune Inn Promenade, Vadodara!!! Thank you for taking time off to share your views on Tripadvisor. We are grateful to you for your kind words of praise for our hotel, staff, services and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests. We do look forward to welcome you back to the hotel soon Sincerely, Warm Regards,