Best Western, Uttoxeter

"My stay at this hotel was very disappointing overall. The lift was out of order during my entire stay, which was very inconvenient, especially with luggage. In addition, the entire building was in an unhygienic condition, with thick layers of dust visible everywhere. My room also did not give the impression of having been thoroughly cleaned, as there were clear traces of dirt on almost all surfaces. I found it particularly disturbing that the bed linen was discoloured and I discovered dried bloodstains on both the pillow and a towel. Furthermore, the sink only provided extremely hot water, making it impossible to use normally. Overall, my stay was unacceptable and I cannot recommend this hotel under any circumstances."

"Restaurant: Day1: very good service from the waiters. They all where looking proactivly if we wanted some additional drinks ore remove the plates. Day2: complete opositte. We had to call the waiter to remove the plates as they did not do anything for 30min. They took orders from the table next to us and left us sitting with empty plates in front of us with emty glasses. So service level depents on the team. Some are great "5Star" and some had some room for improvement."

"Ruhiges, sauberes Hotel etwas außerhalb der Innenstadt. Leider lag unser Zimmer zur Straße hin, auf der ein Kanaldeckel beim Überfahren laute Geräusche machte."