Außenpool, Sonnenschirme, Liegestühle

Bewertungen von Big4 Tweed Billabong Holiday Park

3.5 out of 5
Big4 Tweed Billabong Holiday Park
30 Holden Street, Tweed Heads South, NSW

Bewertungen

9,2

Wunderbar

74 von insgesamt 112 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
28 von insgesamt 112 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 112 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 112 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 112 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Charlotte

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed in the new Duranbah cabins - extremely clean and spacious for 6 people (would struggle with 8) but missing some amentities which would have bettered the experience! - clock - paper towels/tissue box - salt and pepper rather than hundreds of biscuits! - full length mirror - tables fit 8 people however couch/living space barely fits 4 park activities were fantastic and would recommend for families!
Aufenthalt von 2 Nächten im November 2023
Antwort von Chris Clark am 28. Nov. 2023
Thank you Charlotte, it's fantastic to hear you enjoyed your time with us. Thanks for the feedback about the paper towel, tissues and salt and pepper, we will definitely take it onboard.

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von Chris Clark am 28. Nov. 2023
Thank you Jason! Please come back and see us again soon

10/10 – Hervorragend

Jessica

Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Jacinta

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We absolutely recommend this place to families! We came with our children ages 1 and 4 and they had the best time! Plenty to do with the kids and the cabins were spacious and relaxing!
Aufenthalt von 2 Nächten im Juni 2022

6/10 – Okay

Lyn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Lovely grounds - - great for kids. Staff very friendly. We stayed in a Cabarita Villa. Bed very uncomfortable .-kitchen area way too small even for 2 let alone 5. Great for caravaners, Villlas over priced.
Aufenthalt von 2 Nächten im November 2021
Antwort von Park Manager am 17. März 2022
Thanks for taking the time to comment Lyn. We appreciate your feedback.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kids loved the park and facilities, nice and quiet but lots to do. Staff were very friendly and lots of nice touches like arrival gift.
Aufenthalt von 2 Nächten im Februar 2021
Antwort von BIG4Tweed am 11. Feb. 2021
Thanks for the great feedback! We're so pleased to hear that you and your family had such a wonderful stay! We hope to see you again soon.

6/10 – Okay

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The property was very pleasant, however the staff member working on Sunday morning was rude and arrogant and needs to brush up on her phone manner, she was not prepared to assist in anyway, we were offered an extended nights stay by email , and when we asked to extend over night, we were told it was not possible that we had to check out and pay an additional $60 for late check out. Also there was guests there who were swearing and very noisy into the early hours of the morning and no-one who you could report this to the phone rang out with no diverted number to contact.
Aufenthalt von 2 Nächten im Februar 2021
Antwort von BIG4Tweed am 11. Feb. 2021
Hi there, Thank you for taking the time to provide your feedback following your recent stay with us. I'm terribly sorry to hear that our high standards of service were not met during your stay and that we failed to assist you in your request to extend. This is most disappointing to read. Please be assured that we are addressing this with our entire reception team to ensure that it does not happen again. I'm sorry to hear that you also had issues with noise from fellow guests. We do have an after hours number listed on the gate code hand out. Was this the number you tried to ring, or our reception number? Once again I do apologise for the issues experienced during your stay and I appreciate the feedback. Warm regards, Julia

10/10 – Hervorragend

Christine

Gut: Sauberkeit und Komfort des Zimmers
Great position in Tweed Heads, close to the river for morning walks as well as five minutes into the heart of Tweed Heads. We enjoyed our first visit to Tweed Heads and the Big 4 made everything easily accessible.
Aufenthalt von 3 Nächten im August 2020
Antwort von Park Manager am 17. März 2022
Thanks so much for your comments Christine

10/10 – Hervorragend

Brooke, Coffs Harbour

Mit der Familie gereist
Gut: Sauberkeit
The Kids had a fantastic few days! Cheap hire for additional extras, easy to get around and friendly staff. They were happy to allow a late check out and we happily took it :) We had a Successful family holiday due to a family friendly location
Aufenthalt von 2 Nächten im Juni 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No plug for a spa bath and needs a good clean of the patio but otherwise great.
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Leisa am 3. März 2020
Thanks so much for your 5 out of 5 on your recent stay. It was disappointing to hear you didn't have a plug for the spa, our apologies, that should of definitely been noticed when cleaning and replaced. We hope to see you again.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We absolutely loved our stay, it felt safe and welcoming, lots to do for the kids, big enough to not get bored but small enough to get around easily. Will definitely be back. Thankyou
Aufenthalt von 2 Nächten im September 2019
Antwort von Leisa am 11. Sept. 2019
Thanks so much for your 5 out of 5 score and fantastic comments on our park. It sounds like you and the family had a great time, we're so pleased to hear you'll be back to visit us again.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The pools and water park and coffee shop were fantastic
Aufenthalt von 2 Nächten im August 2019
Antwort von Leisa am 11. Sept. 2019
Thank you for taking the time to provide us with your feedback. It was great to see 5 out of 5. We hope to welcome you back for another great stay.

10/10 – Hervorragend

Alyce

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Family stay
Great park with great features we stayed in Jumbuck cabin wish we stayed in a better cabin as kitchen and bathroom very outdated and bunks very hard to make. Also not something I ever considered before but the same towels and sheets for 6 days wasn’t ideal and a charge to replace them was frustrating, and $5 for a load of washing to clean their towels and bath mats annoyed me a bit. Staff were friendly and pools were great.
Aufenthalt von 6 Nächten im August 2019
Antwort von Leisa am 11. Sept. 2019
Hi Alyce, thanks for taking the time to provide us with your feedback and our 10 out of 10 was very pleasing to see. It was a shame to read that you weren't completely happy with your cabin, we do offer a free service clean for stays 7 nights or more, however we are more than happy to give you some fresh towels when needed. My apologies if you were told there was a charge, We hope to welcome you back another time.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good Location, amenities provided are great (even if weather meant we couldn't use them all) Loved the food truck there on Friday night.
Aufenthalt von 9 Nächten im Juni 2019
Antwort von Leisa am 29. Aug. 2019
Thanks for your 5 out of 5 review. We really appreciate it.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So many childrens activities, great seating around these amentities for adults. All around a fantastic place to stay for families
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Leisa B am 7. Mai 2019
Thanks so much for the 5 out of 5, we hope to see you again.

10/10 – Hervorragend

Wayne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Coolabah Cabins - Just Perfect
We met up with our family from Canada and it was the ideal place for the girls as there was so much they could do. We especially liked the pool area and the fact it had a sun shade over it was fantastic. The birdsong was lovely all day but the noise of the planes and nearby freeway spoilt the atmosphere. We would definitely stay here again.
Aufenthalt von 2 Nächten im März 2019
Antwort von Leisa B am 7. Mai 2019
Thanks so much Wayne, sounds like we were the right match for you and your family from Canada. We look forward to welcoming you back.

8/10 – Gut

Wayne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Place for a Family Holiday
What a fantastic holiday. Our grand-daughters, from Canada just loved it. We enjoyed it for just the two of us also. The sound of birds all day was lovely. And seeing the gekos was a bonus. Unfortunately we backed onto the motorway so the traffic was very noisy and also the planes both landing and leaving Coolangatta airport went right over us. It didn't worry us but some people might like peace and quiet. The cabin we had gave us a TV in the lounge and one in the bedroom which was great if you needed to amuse the kids. The WiFi was not good here but managed to check in occasionally while out. We were on holiday after-all!!
Aufenthalt von 7 Nächten im März 2019
Antwort von Leisa B am 26. März 2019
Hi Wayne, thank you for your wonderful review, we're so pleased to hear you had a fantastic holiday, our park certainly has a nice variety for adults and children alike. We hope to see you again.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thoroughly enjoyed our stay, facilities very comfortable, close to Tweed City, Tweed Heads, Coolangatta and Surfers Paradise. Also Tweed Hospital which was the reason we were there. Loved the pool and area. Intend to stay again in the future, all very comfortable.
Aufenthalt von 11 Nächten im März 2019
Antwort von Leisa B am 19. März 2019
Thank you for the wonderful feedback, hope to see you again.

10/10 – Hervorragend

debra, tweed heads

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great for the whole family. My twin granddaughters loved everything
Aufenthalt von 3 Nächten im November 2018
Antwort von Leisa B am 19. März 2019
Thanks Debra, we so pleased to hear that.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was close inside the park, the staff were super friendly.
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von LeisaB am 23. Okt. 2018
Thanks for your review, we're pleased you found our staff super friendly. Hope to see you again another time.

10/10 – Hervorragend

Jess

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The Matilda cabin was great and the park had so much to do for the kids
Aufenthalt von 2 Nächten im September 2018
Antwort von LeisaB am 23. Okt. 2018
Thanks for the 5 out of 5 review Jess, sounds like the kids had fun.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Budget Bansia cabins
Clean tidy accommodation in an excellent park, features such as waterslides and billabongs made it a very enjoyable option !
Aufenthalt von 5 Nächten im April 2018

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Hire equipment
Older people were complains about children on scooters and bikes!! And we went to hire equipment at 3:30 but got told we were to late so that was disappointing.
Aufenthalt von 2 Nächten im Februar 2018

10/10 – Hervorragend

brooke, brisbane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We took my son for his 7th birthday and he was amazed he loved the whole park
Aufenthalt von 2 Nächten im November 2017

8/10 – Gut

Ihsaan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice camping ground
Kids liked the slides and pool friendly reception from england
Aufenthalt von 2 Nächten im November 2017

10/10 – Hervorragend

Melanie, brisbane

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
So much to do. All hires are reasonable prices
We had a great time. The kids loved it. The only downside was there were quite a few smokers.
Aufenthalt von 2 Nächten im Oktober 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great family accommodation with loads of activities for the whole family. Fantastic water park for the kids where the adults can sit back & relax.
Aufenthalt von 2 Nächten im September 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect family holiday
Far exceeded expectation. Our whole family thoroughly enjoyed the whole experience.
Aufenthalt von 1 Nacht im September 2017

8/10 – Gut

Cindy, Brisbane

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice caravan park with great on site facilities
The cabins were very comfortable and the facilities in the holiday park were brilliant. There was so much for the kids to do and a very nice communal cooking and lounge area. It looked like a 5 star restaurant but was actually the communal facilities. We did get a bit of noise at night in our cabin from the freeway but apart from that they were very comfortable and well decked out. They even had proper bowls to serve dinner (not just the cheapo shallow bowls).
Aufenthalt von 2 Nächten im Juli 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rooms were clean and comfortable. Facilities were great with plenty to keep the kids entertained so the parents could kick back and relax!
Aufenthalt von 2 Nächten im Juni 2017

10/10 – Hervorragend

Sophie, Auckland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Brilliant facilities for the whole family
Stayed with my husband and step-daughter and we all had a great time. The Banksia cabin was compact but had everything we needed, and the park facilities were great, especially the various pools and the water park. Everything was clean and tidy and all the guests and staff were really friendly. Will definitely be coming back again.
Aufenthalt von 2 Nächten im Juni 2017
Antwort von Park Manager am 17. März 2022
Thanks so much for your comments Sophie, we are so glad you enjoyed your stay.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great family park
We had a large family gathering and it was perfect. Cabins clean and confortable with all facilities required. Note: main bed very comfortable which is not usually the case in holiday parks. Others camped or had campers. All budgets catered for. There is so much for the kids (and adults) to do. 2 pools, canoes, paddle boards, fantastic water slide area, go karts. Several kids playing areas including an under 6 area next to reception. Laundry and bathrooms clean and I think the highlight is a beautiful kitchen and lounge area looking out over the billabong. We've been to many Big 4's and this one certainly passed the 'would we go back' test. Looking forward to our next visit. Finally, thanks to the very helpful staff who all gave excellent customer service.
Antwort von Park Manager am 17. März 2022
Thanks so much for your great review.

10/10 – Hervorragend

Peter, Brisbane

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent family holiday
Great facilities, so much to do - kids (and us!) loved it

8/10 – Gut

elle, Southcoast

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect for family with kids of all ages
Great fun for kids most of all very safe area. Waterpark is my kids favourite.

10/10 – Hervorragend

Le, Melbourne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Family Holiday
Fantastic Holiday Park. Staff were so friendly and helpful. Amazing water park for all ages, great heated pool with another water slide, play arrears and jumping pillow. Lovely communal kitchen and dining area overlooking the billabong. We stayed in the Cooliabah cabin which was great. To sum it up, we all had a ball and who needs waterword with what the park offers!! The kids had so much fun here and slept so well from exhaustion! oh and nearly forgot they also have go carts to power around the holiday park with. Would definitely come back.
Antwort von Park Manager am 17. März 2022
Great photos Le, thanks for your comments.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lots of fun for the whole family.
Heated pool, a water park and more. What's not to love.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best family holiday we've had
We stayed 5 nights in a Coolabah cabin with our 3 year old & it was very fun & relaxing for all. Great facilities, grounds & location (yes there is aeroplane & hwy noise but you soon get used to it, we didn't end up using the ear plugs we brought with us). Highly recommend for families with young children. Beautiful heated pool & waterslides were a highlight. Resort standard.

8/10 – Gut

Renee, Central Coast NSW

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great value for money
Everything about our stay was excellent. Staff super helpful and friendly. We really enjoyed the water park and pool along with the Bbq we had beside the billabong using the camp kitchen.

8/10 – Gut

mp

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Holiday park has buetifull water slides
love swiing pol, water slides, jumping jelly On negative- located directly under flight path
Antwort von Park Manager am 17. März 2022
Thanks for your comments about your stay, we appreciate your feedback.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean and comfortable cabins. The park offered so many water activities for the kids to be entertained. 'Mt Warning' waterslides were fabulous.
Mt Warning waterslides
Billabong fun

8/10 – Gut

Glenn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Family friendly facilities!
Loved the water park and other facilities. Extraordinary area of nicely landscaped water slides.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful family facilities. Large kitchen area. Pool, billabong and water park were wonderful

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Rachel, Brisbabe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Family haven
Wonderful little spot for families. We have a young family and had lots of things to amuse them, even without leaving the park!!

8/10 – Gut

Verifizierter Reisender

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Kids throughly enjoyed pools and water park.
We had fun. Enjoyed pool, water park, go carts and kayaks. Our cabin could have been cleaner on arrival - particularly the floors. Also quilt covers on beds didn't appear to have been washed for some time.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect getaway for a family
Exalent place to stay with family and friends for a getaway

10/10 – Hervorragend

mark, sydney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Easy, functional and fun!
Perfect for my weekend away with my sons..................

6/10 – Okay

Khang, Australia - QLD - Brisbane

Verbesserungswürdig: Sauberkeit
Facilities: Everyday; Value: Average price; Service: Basic; Cleanliness: Dirty; There is no a separated walkway from car road

10/10 – Hervorragend

Karen, Australia - QLD - Brisbane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Facilities: Home away from home; Value: Affordable; Service: Outstanding; Cleanliness: Spotless;

6/10 – Okay

trevor, Australia - QLD - Regional QLD

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service