DEar Valued GUest,We apologize for the inconvenience you experienced during check-in. Your feedback regarding the long queue and lack of parking due to the convention is concerning, and we understand how frustrating this must have been for you.We appreciate your suggestion regarding separate check-in lines for convention attendees and other guests. This is a great idea, and we'll certainly consider implementing it in the future to improve the check-in process during busy periods.Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a smoother and more efficient experience in the future.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for choosing to stay with us before your early morning flight out of Pearson Airport. We're glad to hear that your check-in process was smooth, and you found our staff pleasant. It's also great to know that you found our airport shuttle service convenient and enjoyed the nearby dining options.We apologize for any inconvenience caused by the ongoing construction around the property. We understand that this may have made it challenging to access the hotel, and we appreciate your patience and understanding during this time.Thank you for your valuable feedback, and we hope to welcome you back for another comfortable stay in the future.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you found our location convenient to the airport. However, we apologize if the size of the room and bathroom did not meet your expectations.Your comments are valuable to us, and we will take them into consideration as we work to improve our guests’ experience. We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay, including the noise levels, lack of privacy, AC noise, and unpleasant smell in the hallway. This is not the standard we strive to uphold.Your comments will be addressed with our team to ensure these issues are resolved. We appreciate your input and hope you will give us another chance to provide a more comfortable stay in the future.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for sharing your feedback. We’re pleased to hear that you found our hotel nice, but we sincerely apologize for not meeting your reservation expectations. It is disappointing to learn that you did not receive the room type you booked and that our efforts to compensate for the inconvenience were not satisfactory.We take your comments seriously and will address this with our team to ensure better communication and service in the future. Please contact us directly if you decide to stay with us again, and we will do our best to ensure you receive the room you reserved.Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,We're truly sorry to hear about your experience. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We strive to provide the best service possible and will take your comments into consideration as we continue to improve. If there's anything specific you'd like to address, please feel free to reach out to us directly.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,We deeply regret the challenges you faced during your recent stay. It's disheartening to learn that our check-in process fell short of your expectations, especially given the circumstances of your late flight cancellation and the presence of an infant. Please accept our sincere apologies for any inconvenience caused by the long queue and the discrepancy between the room you were allocated and the one advertised on Expedia. Your feedback is invaluable, and we are committed to reviewing our procedures to ensure a smoother experience for our guests in the future. Additionally, we apologize for any confusion regarding your refund request and assure you that we will investigate this matter further to ensure that such situations are handled appropriately. We hope for the opportunity to welcome you back in the future and provide you with the exceptional stay experience you deserve.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,We're truly sorry to hear about the inconvenience you experienced with the shower during your stay. Please accept our sincerest apologies for any inconvenience this may have caused. We strive to ensure all aspects of our guests' accommodations are in top-notch condition, and we regret falling short in this instance.We appreciate your understanding and patience. As a gesture of goodwill, we have waived the parking fee for your stay. We hope this compensates for the inconvenience you encountered and that it reflects our commitment to providing excellent service.We value your feedback and will use it to improve our services. We hope you'll give us another opportunity to provide you with the exceptional experience you deserve on your next visit.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,We're truly sorry to hear about your experience. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We strive to provide the best service possible and will take your comments into consideration as we continue to improve. If there's anything specific you'd like to address, please feel free to reach out to us directly.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,We sincerely apologize for the cleanliness issues you encountered during your stay, as well as for the discomfort of the pullout bed. Providing a clean and comfortable environment for our guests is of the utmost importance to us, and we regret that we fell short of your expectations in this regard.Please know that we take your feedback seriously, and we will be addressing these concerns with our housekeeping and maintenance teams to ensure that similar issues do not occur in the future. We understand the importance of a good night's sleep and will take immediate action to rectify the situation with the pullout bed.Your satisfaction is our top priority, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank You for the review .We apologize for any inconvenience or surprise caused by the parking fee during your stay. We understand that unexpected charges can be frustrating, and we regret any inconvenience this may have caused.Your feedback is valuable to us, and we will review our communication processes to ensure that our guests are fully informed about any additional fees in the future.We appreciate your understanding and hope that you will give us another opportunity to exceed your expectations on a future visit.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,We apologize for the inconvenience you faced trying to access our complimentary shuttle service. Your feedback is crucial, and we'll investigate the issue to improve our service. We regret any inconvenience caused and appreciate your patience. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable to us, and we regret that we fell short of meeting your expectations. We're working diligently to address the issues you've raised with our breakfast service, room cleaning, and responsiveness to guest requests. Please know that we take your comments seriously and will use them to improve our services moving forward. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Thank you for bringing your concerns to our attention. We sincerely apologize for any confusion or frustration caused by the billing discrepancies you encountered during your recent stay.Upon reviewing your account, we've taken immediate action to address the issues you've raised. We can confirm that the security deposit of 100 has been released from our end.Your total charges for your stay amount to 169 plus tax, which in Canadian dollars equals CAD 202.43. We understand the importance of transparency and accuracy in billing, and we regret any oversight in providing you with a clear breakdown of charges.We sincerely value your feedback and your patronage. Rest assured, we are committed to continually improving our services and ensuring a seamless experience for all our guests.If you have any further questions or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to help.

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,We're truly sorry to hear about your experience. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We strive to provide the best service possible and will take your comments into consideration as we continue to improve. If there's anything specific you'd like to address, please feel free to reach out to us directly.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your lovely review! It brings us great joy to know that you had a wonderful experience during your stay with us. Your kind words truly motivate our team to maintain our high standards of service.We understand that parking may have been a bit of a challenge, and we apologize for any inconvenience it may have caused. We continuously strive to improve our facilities and amenities, and your feedback helps us identify areas where we can enhance the guest experience.Should you require any assistance or have any further feedback, please feel free to reach out to us at any time. We're always here to ensure your stay with us is as comfortable and enjoyable as possible.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,We're truly sorry to hear about your experience. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We strive to provide the best service possible and will take your comments into consideration as we continue to improve. If there's anything specific you'd like to address, please feel free to reach out to us directly.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for sharing your experience with us. We're genuinely sorry to hear about the inconveniences you encountered during your stay. Rest assured, your feedback is invaluable, and we're committed to addressing these issues promptly. We apologize for the lack of room service and the delayed response on the phones, as well as the error with your damage deposit. Your satisfaction is our priority, and we're working diligently to ensure a smoother experience for our guests in the future. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a much-improved stay. If there's anything further we can do to make amends, please don't hesitate to reach out to us directly.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport