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Bewertungen von Best Western Premier Toronto Airport Carlingview Hotel

3 out of 5
Best Western Premier Toronto Airport Carlingview Hotel
135 Carlingview Drive, Toronto, ON

Bewertungen

8,4

Sehr gut

906 von insgesamt 1907 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
578 von insgesamt 1907 Gästebewertungen haben eine Bewertung von 8 - Gut" "
225 von insgesamt 1907 Gästebewertungen haben eine Bewertung von 6 - Okay" "
105 von insgesamt 1907 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
93 von insgesamt 1907 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,8/10

Personal & Service

7,8/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wichtig für mich war , ein Hotel das nicht zu weit weg vom Flughafen ist. Personal sehr freundlich und hilfsbereit.
Aufenthalt von 6 Nächten im September 2023
Antwort von Yammi am 13. Sept. 2023
Thank you for staying with us at Best Western Premier Toronto Airport

6/10 – Okay

Farid

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Due to us being close to the airport we heard every plane landing. It didn’t hinder our sleep but wasn’t very comfortable. The AC didn’t work properly and when we asked for fresh towels once in five days they said we have to contact the reception, so bad customer service. Additionally the reception seemed clueless and very lost.
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Darryl am 20. Juli 2023
Thankyou for your review and we apologize for some of the inconsistencies during your stay here. Being an airport hotel unfortunately we have to deal with aircrafts flying right above the hotel and this is unavoidable. If you contacted us with a phone call we would have our maintenance come to adjust the air-conditioning and towels are always available and the front desk is more than happy to have our houseman deliver them to you. We do apologize that these did not go as you expected.

10/10 – Hervorragend

Veronika

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was welcomed very warm-hearted by the reception staff and I felt very looked after. Room was very comfortable, clean and quiet. I would stay here again at any time.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Darryl am 5. Juni 2023
Thank you very much, hope to see you back again soon. Appreciate your positive response. THANK YOU!!

6/10 – Okay

Werner

Mit dem Partner gereist
Die Klimaanlage konnte nicht reguliert werden, das Fenster war nicht zu öffnen, wir hatten keine gute Luft im Zimmer!!! Die Zimmer sind großzügig und sauber. Allerdings gibt es einen leichten Renovierungsstau.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Darryl am 12. Mai 2023
Sorry about the comments you made, these are construction issues which are under consideration but we do not see happening soon. Will consider some of these whenever a renovation is planned. Thank you

10/10 – Hervorragend

Katharina

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolles zentrales Hotel , super großes Zimmer und sehr freundliches Personal
Aufenthalt von 1 Nacht im November 2022
Antwort von Darryl am 25. Nov. 2022
Thank you for your wonderful comments and compliments, we appreciate your views and we look forward to welcome you back when you are next in Toronto.

4/10 – Schlecht

Robert

Mit dem Partner gereist
Gut: Personal & Service
It’s an old out dated hotel, shower sprayed all over the bathroom floor, we were next to the garage door which slammed each time someone used it and they rent out a room directly below us each Sunday for a service which involves drums and loud music that started before 9. It would have been nice to be aware or have a choice for a different room.
Aufenthalt von 3 Nächten im Mai 2024

6/10 – Okay

Weilan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A standard room. Good.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

RYO

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
接客はよかったが、ホテル全体が古びている感じで安全面が心配だった
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Craig

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Decent, inexpensive airport hotel.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Shera

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and easy to access
Aufenthalt von 2 Nächten im Mai 2024

2/10 – Ungenügend

Heather

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
This room smelt like a dirty ashtray! All soft surfaces need to be removed and replaced. The walls need to be repainted with odor reducing paint to eliminate the smoke smell although a decent job was done on Reno of the bathroom the room itself was horrid dirty drapes and chair! Lord only knows what was trapped between the cushion of the chair, this is something a good vacuuming would take care of, I have a picture I will attach if that is possible!
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Nachaat

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
It was nice near Pearson airport about a 10-15 ride via Uber
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jass am 25. Mai 2024
Hello, On behalf of the whole Team of the Best Western Premier we want to thank you for choosing to stay at our Hotel. We are happy you enjoyed the stay and the staff took care of you, thanks so much. Regards, Jass

10/10 – Hervorragend

Mohamad

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

GINA

Mit dem Partner gereist
Instead taking public transforation and save more time , staff told us to take the hotel shuttle bus to pearson train and pick up to terminal 1 back to the hotel (vise versa) for 3 days stay very convenient ,
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Jass am 25. Mai 2024
Hello, On behalf of the whole Team of the Best Western Premier we want to thank you for choosing to stay at our Hotel. We are happy you enjoyed the stay and the staff took care of you, thanks so much. Regards, Jass

8/10 – Gut

Haerang

Geschäftlich gereist
Gut: Ausstattung
Nice and cozy
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jass am 25. Mai 2024
Thanks for your recent stay at best western premier carling view hotel. We really appreciate your feedback.

10/10 – Hervorragend

Patricia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed for a flight stopover in Toronto. Shuttle service was convenient & quick. The staff in all areas were so very friendly and helpful. We really enjoyed the meal, pool, hot tub & sauna to kick off our vacation. Everything neat & clean. Highly recommend!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jass am 25. Mai 2024
Hello, On behalf of the whole Team of the Best Western Premier we want to thank you for choosing to stay at our Hotel. We are happy you enjoyed the stay and the staff took care of you, thanks so much. Regards, jass

10/10 – Hervorragend

Emily

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jass am 25. Mai 2024
Thanks for your recent stay at Best western premier carling view hotel. We really appreciate your feedback.

6/10 – Okay

albert

Verbesserungswürdig: Zustand der Unterkunft
Not good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jass am 24. Mai 2024
Hello, On behalf of our Whole BWP Team we want to apologize for the issues you've encountered during stay. Kind regards, Jass

4/10 – Schlecht

Mohammed

Gut: Personal & Service
Verbesserungswürdig: Ausstattung
The cleanliness was not what i expected for USD 120 a night hotel. As well the noise from the planes is way too high. The hotel should invest in better soundproofing . A complimentary water bottle wouldn't hurt either.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 23. Mai 2024
Hello,Our apologies for the issues during the stay, we do offer complimentary earplugs. I have addressed the room issue with the housekeeper supervisor.Regards,

6/10 – Okay

Nashat

Verbesserungswürdig: Zustand der Unterkunft
Bad service, not clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 23. Mai 2024
Hello,Our apologies for the issues you've encountered during the stay. I have addressed the room cleanliness issue with the housekeeper supervisor.

8/10 – Gut

Riviana

Gut: Sauberkeit und Personal & Service
.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 23. Mai 2024
Hello,Thank so much for choosing to stay at our Hotel.Kindest regards,

4/10 – Schlecht

Cheryl

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Noisy, noisy. The noise from the planes was unbearable. No coffee, no breakfast like the other best westerns. Charged twice for parking and had to go back to get fixed.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 23. Mai 2024
Hello,Our apologies for the issues you've encountered during the stay. Regards,

4/10 – Schlecht

Chris

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The AC seems to be centrally controlled. After checking into the first room and it being uncomfortably hot and the AC not keeping up, the second room was the same. The temp and fan could be changed with no response from the AC unit. If you struggle to sleep in a warm room, i wouldnt recommend staying here.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 22. Mai 2024
Hello,Our sincere apologies for the uncomfortable experience during your recent stay.Sincerely,

10/10 – Hervorragend

Nicholas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exactly what you want for a layover stay at the airport. Clean and quiet.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 22. Mai 2024
Hello,On behalf of the whole BWP Team we want to thank you for choosing to stay at our Hotel.Best regards,

10/10 – Hervorragend

Brandon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 23. Mai 2024
Hello,Thank so much for choosing to stay at our Hotel, so glad to know you had a positive experience here.Kindest regards,

4/10 – Schlecht

Linda

No electricity from 9am to 3pm without any compensation.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to apologize for the inconvenience regarding the power outage. Kind regards,

8/10 – Gut

abel

Gut: Personal & Service
Good
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to say thank you for staying with us.Kind regards,

10/10 – Hervorragend

Doris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent staff clean and quiet rooms. Close to airport!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to say thank you for staying with us.Kind regards,

10/10 – Hervorragend

Amy

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to say thank you for staying with us.Kind regards,

8/10 – Gut

Trevor

Gut: Sauberkeit und Personal & Service
Good location,close to airport. Free shuttle.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to say thank you for staying with us.Kind regards,

10/10 – Hervorragend

john

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Didn't service room during my 2-night stay.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to apologize for the room not being clean during the stay , as soon as the front desk gets the housekeeping request they advise right away.Kind regards,

6/10 – Okay

Kate

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The deadbolt on my door wouldn’t work. When I contacted the desk and had someone come up they said it was fine. Because the door was locked and only people with card keys could get in and only staff members had card keys. I explained that that was still not ok because I should be able to lock it so those with card key couldn’t just access the room when they wanted. He tried to mansplain to me that I was safe and I ended up putting a chair up against the door. So not a good night sleep. But I will say the bed and pillows were super comfortable.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to say thank you for staying with us and also our sincere apologies for the issue with the lock, we want every guest to feels comfortable and safe.Kind regards,

8/10 – Gut

Monique

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great vlean and friendly hotel to stay at when flying.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to say thank you for staying with us.Kind regards,

10/10 – Hervorragend

Natasha

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Incredibly friendly staff and SO CLEAN! Highly recommended the butter chicken at the restaurant. Shuttle was very clean and dependable.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to say thank you for staying with us.Kind regards,

6/10 – Okay

carol, Columbus

Mit dem Partner gereist
Gut: Sauberkeit
Dingy
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to apologize for the issues you've encountered during stay.Kind regards,

6/10 – Okay

michael

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
I will Start with the staff. They were very good, quick and extremely polite. The building is a bit dark. Hallways are dark. Not a bright and cheery vibe. The rooms are nice though there were stained towels in the bathroom and previous guests hair everywhere.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to apologize for the issues you encountered, I have reported to Housekeeping your feedback.Kind regards,

10/10 – Hervorragend

Margaret Cindy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very quiet considering how close it is to the airport!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to say thank you for staying with us.Kind regards,

10/10 – Hervorragend

Eve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything is ok
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 17. Mai 2024
Hello,On behalf of the whole BWP Team we want to say thank you for choosing to stay at our Hotel.Sincerely,

8/10 – Gut

Marvin

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jass am 19. Mai 2024
Hello, On behalf of the whole Team of the Best Western Premier we want to thank you for choosing to stay at our Hotel. We are happy you enjoyed the stay and the staff took care of you, thanks so much.

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 17. Mai 2024
Hello,On behalf of the whole BWP Team we want to say thank you for choosing to stay at our Hotel.Sincerely,

6/10 – Okay

Paula

Geschäftlich gereist
Gut: Sauberkeit und Ausstattung
I booked this hotel at the last minute as I needed an overnight place to stay in between flights. I was looking for something cheap, and this did the trick. You certainly get what you pay for, and there's nothing wrong with that. The hotel was standard for the price - it was clean and had a bed; that's all I needed. The shuttle driver was not overly friendly, the airplanes above were quite loud (a given due to its location but not ideal if you're a light sleeper), and the shower sucked. It was obvious that it was an older hotel that they tried to pretty up in most places, but again, it was clean. There is a restaurant on site (I didn't try it; I got Uber Eats instead), and I noticed that they have self-serve laundry, which could be an added bonus for some. I would recommend it if you're just looking for a quick place to sleep, but nothing other than that, unfortunately.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 17. Mai 2024
Hello,On behalf of the whole BWP Team we want to say thank you for choosing to stay at our Hotel. I have advised the the maintenance team to fix the shower ,my apologies regarding this issue .Sincerely,

10/10 – Hervorragend

Robbin, Oshawa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was good for an overnight stay before our flight
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 15. Mai 2024
Hello,On behalf on the whole BWP Team we want to say thank you for choosing to stay at our Hotel.King regards,

10/10 – Hervorragend

Chisato

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jass am 17. Mai 2024
Hello, On behalf of the whole Team of the Best Western Premier we want to thank you for choosing to stay at our Hotel. We are happy you enjoyed the stay and the staff took care of you, thanks so much.

8/10 – Gut

the white

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good hotel. Excellent shuttle service. Make sure you arrive at the lobby 5 min before shuttle departure! They leave on time.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Yami am 15. Mai 2024
Hello,On behalf on the whole BWP Team we want to say thank you for choosing to stay at our Hotel.Kind regards,

6/10 – Okay

lorraine

Mit dem Partner gereist
Stained sheets did not like having to take two elevators to get to room
Aufenthalt von 1 Nacht im April 2024
Antwort von Yami am 15. Mai 2024
Hello,On behalf on the whole BWP Team we want to apologize for the issues during the stay.Kind regards,

6/10 – Okay

Connie

Gut: Personal & Service
Noisy, bedding not great, pillows hard - hotel a bit tired
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 21. Mai 2024
Hello,On behalf of our Whole BWP Team we want to say thank you for staying with us.Kind regards,

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
You get what is offered. Service and staff exceptionally dedicated to serve the customer
Aufenthalt von 4 Nächten im April 2024
Antwort von Jass am 14. Mai 2024
Hello, On behalf of the whole Team of the Best Western Premier we want to thank you for choosing to stay at our Hotel. We are happy you enjoyed the stay and the staff took care of you, thanks so much.

10/10 – Hervorragend

DONNAJEAN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was easy to find, everything was very clean, quiet, the food in the restaurant was very good. The staff was helpful and accommodating.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jass am 13. Mai 2024
Hello, On behalf of the whole Team of the Best Western Premier we want to thank you for choosing to stay at our Hotel. We are happy you enjoyed the stay and the staff took care of you, thanks so much.

10/10 – Hervorragend

Alexis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The night auditor was very kind at our check-in!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 15. Mai 2024
Hello,On behalf on the whole BWP Team we want to say thank you for choosing to stay at our Hotel, thanks again for your great review & comments.Kind regards,

8/10 – Gut

Trina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Familiarity, shuttle service and friendly professional staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Yami am 15. Mai 2024
Hello,On behalf on the whole BWP Team we want to say thank you for choosing to stay at our Hotel.Kind regards,