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„The room was clean and great staff I would recommend staying here “

„Central location, clean room, helpful staff. The room was on the ground floor at the front of the building, but it was surprisingly quiet at night.“

„I had a wonderful stay at this hotel. The room was exceptionally clean and well-equipped with everything I needed for a comfortable visit. Access to the property was easy and convenient, and the staff provided friendly, welcoming service throughout my stay. The amenities were beautiful and thoughtfully maintained, adding to the overall experience. Plus, the location is fantastic—close to everything you could want. Highly recommend!“

„Great stay ! Is our second one here. Great location and great staff ! “

„Wonderful boutique hotel, peaceful and calm.. in a nice area with many nearby stores and the beach “

„The guest house was very aesthetically pleasing. The staff was rarely seen but seemed to be everywhere at the same time. I was amazed at how quickly they cleaned up the room and fixed up the bed while I was just grabbing a coffee downstairs. “

„Acomodações confortáveis e limpas, com bom ar condicionado e cama macia. Espaço aconchegante e familiar. Anfitriã muito simpática e acolhedora, tendo fornecido dicas interessantes e conversas agradáveis. Bom café da manhã, com opções variadas, incluindo itens quentes. Há estacionamento no local, com a atenção que, se houver mais de um carro de hóspede, um deles pode ficar preso, mas é fácil estacionar na rua (a partir do fim da tarde). “

„Easy check-in and courteous service. “

„Everything the staff clean rooms amenities this will continue to be the hotel I will continue to stay when I all in Puerto Rico !“

„The hotel and surrounding area are wonderful. The hotel staff was really nice and professional. “

„We spend two nights at Hyatt House San Juan. We really enjoyed our stay, as the staff is very kind and helpful. The Hotel ist very clean. It is very good located, close to San Juan Bay. In addition, they offer a shuttle to the beach and old San Juan. There are several restaurants close by. During daytime it is sometimes a little noisy, as the hotel is located next to a small airport and the entry for trucks bringing goods to the container port. However, it was quiet during the night. “

„This was my second time at El Colonial. As the first time, it was great. Staff are fantastic and so friendly and helpful. I always feel very welcome. Sadly I always just stay one night. But it is definitely worth to make my way here from the airport. Hotel is in the midst of old San Juan and lots of restaurants and bars are just a short walk away. Very nice roof terrace for some drinks or just some peace and quiet. I will certainly stay again.“

„Nagelneu, modern, sehr gutes großes Bett, elektronischer Checkin, Ansprechpartner verfügbar. Sehr ruhig, Parkplätze vor der Tür! Wir sind sogar nochmal hin vor unserem Rückflug! Sehr empfehlenswert!“

„I really enjoyed my stay at Hugo's. It was a quaint local flat. Charming set up and decor throughout. Would recommend and stay again. “

„The staff was super helpful! The hotel was clearly busy but they did a nice job of attending to us. We appreciated the location as you can walk to many things. We also liked having lots of food options nearby. “

„Loved everything about the hotel. Would highly recommend. and would book again if have to go to SJ.“

„Every thing the staff room the coffee thank you happy new year “

„Saubere Zimmer, allerdings gab es keine Tür in der Toilette. Das Frühstück war o.k.“

„The hotel was wonderful, and the staff was excellent. It feels like you are in Spain in a 5-star hotel“

„Parking was good, hotel and room was clean, front desk was really nice and the location was good.“