Dear guest, Thank you so much for your last stay with us. And we appreciate your great feedback! We are pleased to know that you enjoyed our hotel's design mostly, and also the additional amenities at the lobby, we will continue serving those together with our greatest hospitality. We are looking forward to see you again. Thank you.

Dear Mr/Ms . Anonymous We are very sorry if there are any inconvenience you had during your stay. I believe the breakfast have improved since there are dissatisfy from the guests. We are looking forward seeing you again. Best regards. EBISUHOLIC HOTEL

Dear Mr./Ms. Christian, Thank you for staying in our hotel. It is our pleasure to have so good words from you. And the problem of stairs that you have mentioned, actually we have the elevator 24 hours available to go downstairs. So sorry not to show you about that. We will work harder to improve our service. Hope that you can choose our hotel again. Best regards.

この度はご滞在誠にありがとうございました。レイアウトにつきお褒めの言葉とても嬉しいです。又のご来館を心よりお待ちしております。

Thank you for staying us!

We are so happy to receive your lovely comment.Thank you for staying us!

Than you for the kind message!We are so glad to see this comment.

Thank you for the stay!

Very glad to see your kind comment!Thank you for the stay.

Thank you for staying us!

Thank you for the kind words!

Thank you for the lovely comment.We are so glad to see this.Good location from the station, and here is so close to famous place such as Shibuya, Roppongi, Shinjuku in Tokyo.We look forward to seeing you again.

"We sincerely apologize for any inconvenience you experienced during your stay. Your feedback is invaluable to us, and we will address the issues you've mentioned immediately to ensure a better experience for our future guests. We'll work on improving the cleanliness standards, enhancing the accessibility of amenities like light switches and towel racks, and upgrading the quality of our toiletries to meet the expectations of our guests seeking a luxurious experience. We appreciate your honest review and hope to have the opportunity to welcome you back in the future to showcase the improvements we've made."

Thank you for the kind words.We would be happy if you could use our hotel again on your next visit to Japan!

We are very happy to receive the comment.We look forward to seeing you again.

Thank you very much!!

Thank you for your stay at our hotel this time.Roof top view you commented is from our room "Penthouse", we guess.we are afraid but the room type you stayed this time was not Penthouse, so the view was different.We are sorry for not be able to along with your expect.We hope you to stay at Penthouse next time!

If your comment is true, we sincerely apologize for it.Honestly speaking, we ofcourse never do to our precious guests such as keep shutting off the heat in the room nor yell at the guests even if where they are, as our policy and service education.Therefore if the matter you suffer from is true, we will investigate the fact and promise to improve our service level.

Thank you for the lovely comment!we are very happy to read it.

Thank you for the stay at our hotel.Our location is indeed very convenient as very close to Ebisu station, convenience store restaurant and so on.Our breakfast is a kind of light meal since complementary, but we will consider about the menu for improve.Thanks again.

"We're glad you appreciated our hotel's great location near restaurants and the train station. Looking forward to welcoming you back soon!"

Thank you for the lovely message.We are very happy to read it.We look foward to your next visit!

この度はご宿泊誠にありがとうございました。スタッフが親切とお褒めの言葉、とても励みになります。当館が駅から５分程度歩く距離でご不便をお掛けし大変恐縮でございますが、またご利用頂けたら幸いです。またのご利用を心よりお待ちしております。

この度はご宿泊誠にありがとうございました。最近は朝食（無料）を召し上がる会場を用意いたしました。その為、お部屋に持って行かなくても会場にて朝食を召し上がる事が出来るようになりました。次回お泊りの際は、ぜひ朝食会場もご利用ください！

"We're thrilled you enjoyed our hotel's style and friendly staff! While our breakfast may be basic, we're glad you had a positive experience overall. Thank you for your feedback!"

"We're thrilled you had a great time at Ebisuholic! Thanks for your feedback on the room size and the bathroom fan switch—we'll work on making it clearer for our guests. Hope to welcome you back soon!"

"We're glad you enjoyed our hotel's convenient location and the vibrant area around it! We appreciate your feedback on room space and amenities. Looking forward to welcoming you back!"

"We're delighted you found our hotel convenient for hopping on trains and enjoyed the nearby food options. Thank you for your kind words about our hotel and staff. Hope to see you again soon!"