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„The rooms were very close to the zoo and Black Country Living Museum. Check in was easy and we received the codes needed on the morning we were arriving. The bed was comfortable and a small amount of tea/coffee was provided. The only negatives are that it was a noisy location and the rooms could do with a deep clean.“

„The rooms were well prepared and clean. Location was very convenient for our needs during the stay. “

„V clean and central. Good communication with the owner“

„Booked this apartment many times and there have never been any issues“

„Was clean but poor communication “

„Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!“

„Booking is made on Expedia, but the you complete the registration on another site. Shower is built into a very small closet. Toilet is on the other side - in another closet. You have to straddle the toilet to use a hand basin that barely fits my hands and it's not possible to wash your face in it without splashing water all over the floor. Entrance way through to the room is in shockingly poor condition. Not the welcome one would hope to see. I would not recommend this room.“

„The location is ideal and near everything you will need for a short term stay. Sasha, the host, is friendly and available all the time. She helped us in everything we needed.“

„Clean rooms , lovely staff wonderful location . However it would be really helpful if there are some options of same gender en-suites .“

„i got fully scammed and won’t get a refund back“

„We booked this property for our family of 8, including young children and elderly parents, based on the listing, photos, and description, which clearly indicated that there would be enough beds for everyone. Unfortunately, on arrival we found that the sleeping arrangements did not match what was advertised. The first-floor bedroom had only one bed, even though the listing photos showed two beds. The second-floor bedroom was advertised with one double bed and one single bed, but it only had one ...

„This was a great place to stay. Lots of room, great location, and very easy to manage. The only downside was that it was cold and the heaters never got it warm enough to be pleasant. Make sure you have a sweatshirt.“