Innenpool, geöffnet von 06:00 Uhr bis 18:30 Uhr, Liegestühle

Bewertungen von Classic Sarovar Portico Thiruvananthapuram

3.5 out of 5
Classic Sarovar Portico Thiruvananthapuram
Manjalikulam Road, Thampanoor, Thiruvananthapuram, Kerala

Bewertungen

8,2

Sehr gut

20 von insgesamt 60 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
30 von insgesamt 60 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 60 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 60 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 60 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

9,0/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Kulpreet

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super!
Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Nice hotel, even according to Western standards. Unfortuntately I was told that breakfast was included - but had to pay for it the next morning. Staff shall be trained better accordingly.
Aufenthalt von 1 Nacht im April 2019

6/10 – Okay

Navaratnam

Geschäftlich gereist, Mit der Familie gereist
The Property nothing to about about, had basic amneties, and the Environment outside was poor
Aufenthalt von 1 Nacht im Mai 2023
Antwort von SYAM SV FOM am 4. Juni 2023
Thank your for your valuable review .We will check on this and will definitely will do the changes specified.

10/10 – Hervorragend

Geeta

Aufenthalt von 1 Nacht im April 2023
Antwort von Syam SV FOM am 4. Juni 2023
Thank you madam for your valuable feedback.

10/10 – Hervorragend

Sushil

Aufenthalt von 2 Nächten im Januar 2023

2/10 – Ungenügend

Benjamin

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Extremely disappointed and frustrating
Firstly, the hotel pool is closed for maintenance - not mentioned on the website or in any emails. Secondly, our room smelt of cigarette smoke (especially the bathroom, which was generally grubby and very dated) and the smell was worse after the room was "serviced". The main issue was how unhelpfully the staff handled an issue about laundry service. We needed to wash some clothes but when we asked about this, the reception told us they didn't do laundry (despite it saying the opposite on the Hotels.com page). The next morning, we were told that actually they did do laundry and they would get it back to us the next evening. However, after an hour of nagging the reception desk that evening, the man who claimed to be the manager, arrived with our still-dirty clothes. They refused to offer any discount/refund other than a free dinner (this happened at half 9 so we'd already eaten) or a 3 minute taxi to the train station. Overall, they did not take our issues seriously and misrepresented their facilities online.
Aufenthalt von 3 Nächten im Dezember 2022

10/10 – Hervorragend

Ashwin

Gut: Sauberkeit und Personal & Service
Great experience!!
Aufenthalt von 5 Nächten im Dezember 2022

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place to stay
Room was clean. breakfast, nice and varieties Courteous staff 1+1 drinks offer for resident guests
Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

leslie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was great, easy access to shopping, grocery and restaurants
Aufenthalt von 10 Nächten im Juli 2022

10/10 – Hervorragend

DURGA PRASAD

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic and cooperative staff. Food offered is good. Bar is really affordable. As I could not climb the stairs due to excessive heat; front desk came down to deliver my luggage and settle the bill. Beautiful gesture. Was offfered discounts at every spend was again a Pleasent surprise especially at the buffet dinner. Chef made some good onion snacks. Very good for business as well as family stay
Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

Vineeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very Good
Excellent place to stay, good parking and great support staff
Aufenthalt von 1 Nacht im November 2021

2/10 – Ungenügend

Narendra

Aufenthalt von 3 Nächten im August 2021

8/10 – Gut

Naresk, Brampton Canada

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good property but approach to the property is very difficult very hard to find this property
Aufenthalt von 1 Nacht im Februar 2020
Antwort von FOM am 29. Feb. 2020
Dear Guest, Greetings from Classic Sarovar Portico Trivandrum!!! We are extremely grateful that you have chosen to stay at our hotel during your recent visit to the states capital city Trivandrum. We do sincerely hope that your experience at the hotel was comfortable and enjoyable. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next visit to Trivandrum.

6/10 – Okay

SANJAY

Gut: Personal & Service
Aufenthalt von 1 Nacht im September 2019

8/10 – Gut

Dileep

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Classic Sarovar Portico
Aufenthalt von 1 Nacht im Mai 2019

8/10 – Gut

Dileep

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Classic Sarovar Portico
Aufenthalt von 1 Nacht im Mai 2019

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im März 2019

8/10 – Gut

Shrabani

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2018

4/10 – Schlecht

avani

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Not a pleasant experience 😞
When I arrived at the hotel It was very dark at the reception counter and I had to wake up the desk person to ck me inn ....... I was not comfortable going up to my room but at 1am in the morning I had no other choice but to go up to my room. I couldn’t stay there longer cause I went to the bathroom and it was full of flies ..... so I took quick shower and cked out with in two hours .
Aufenthalt von 1 Nacht im September 2018

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Personal & Service
Short stay
The check in process was very cumbersome and given language issues added to the same. The room size was decent, however the furniture is very old and not maintained. The washroom had a foul smell and needed maintenance. The linen was old and smelling too. Overall not a hotel I recommend. The service at the restaurant was very slow.
Antwort von FOM am 18. Juni 2018
Dear Guest, Thanking you for staying with us at Classic Sarovar Portico Trivandrum. The concerns raised by you has already been communicated to the concern department and corrective measure has already been taken. Would request you to come back and stay with us one more time. We will be greatly thankful to you if you come with your family to stay once again at Classic Sarovar Portico Trivandrum.

8/10 – Gut

SHIBIN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Well located hotel.
Staff make this hotel good and service and helpfulness are strong points. Just one niggle: the piped music is repetitive and awful. Let's have some classical Indian music!
Aufenthalt von 2 Nächten im Januar 2018
Antwort von FRONT OFFICE MANAGER am 6. Feb. 2018
Dear Guest,Thanking you for your feedback. We have noted the concern regarding the music and have intimated the management. Please come back again when ever you visit Trivandrum.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Close to atttractions yet relatively quiet.
We had a lovely welcome at 05.00 and were shown quickly to our room. The room was as expected, clean and spacious and with a/c which kept us cool. The hotel is centrally located for attractions and shops but in a back road which was relatively quiet, away from road noise. All staff were lovely: very polite and helpful. The restaurant food was delicious at breakfast, lunch and dinner and was clearly prepared carefully for everyone’s well-being. The rooftop pool was refreshing and where else can you swim with kites flying right over your head? I think we had borrowed their drinking pool for a while and they were checking us out! Overall, a good choice to acclimatise after a flight and although slightly overpriced I would not hesitate to return, especially as the food was good value for money.
Aufenthalt von 3 Nächten im Januar 2018
Antwort von Front Offie Manager am 8. Feb. 2018
Dear Guest, Greetings of the day .Thanking you for your feedback. The concerns pointed out are taken up to the higher authorities. Will make sure that the future visit will be more memorable and comfortable

8/10 – Gut

giorgio

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
vecchio hotel
Hotel vecchio stile,luci tristi,bagno vecchio e malandato.Totale assenza del Wi-Fi in stanza. La piscina è priva di lettini e asciugamani,non illuminata.
Aufenthalt von 1 Nacht im Dezember 2017
Antwort von Front Office Manager am 6. Feb. 2018
Dear Guest, Thanking you for your feedback, The concerns pointed out by you are noted and will make sure that the same is rectified for having a comfortable stay. Please come back again when ever you visit Trivandrum .

8/10 – Gut

Alka

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great short stay
Great hotel. Breakfast was amazing with great varieties. Location is good too with easy access to local areas. Staff are very friendly and helpful.
Aufenthalt von 1 Nacht im Dezember 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable stay.Close to railway station bus station
Aufenthalt von 2 Nächten im November 2017
Antwort von Abhilash am 5. Dez. 2017
Dear GUEST, Greetings of the day !!! Thanking you for staying with us at Classic Sarovar Portico Trivandrum .We are glad that you enjoyed the stay with us. We patronage hospitality to its highest experience level to make the guest feel home away from home. Please come back again when ever you visit Trivandrum

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good hotel and good location
decent
Aufenthalt von 1 Nacht im November 2017
Antwort von Abhilash am 5. Dez. 2017
Dear Guest, Greetings of the day !!! Thanking you for your feedback. Please come back again when you visit Trivandrum. SACHU KRISHNAN FRONT OFFICE MANAGER

2/10 – Ungenügend

DEVRANJAN

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst experience of lofe
Had booked the hotel for my parents, but the AC was always set at 22°c resulting in great discomfort in spite of repeated reminders .. to add to it parents were charged an additional time for availing pick-up from the hotel while it was already paid for..
Aufenthalt von 2 Nächten im Oktober 2017

8/10 – Gut

Mikael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Centralt hotell med bra service
Bra hotell ur Indiska mått. Lagom centralt och bra service. Hotellet har tom en liten pool på taket.

10/10 – Hervorragend

Rajpraveen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful experience and nice staff good environment for family

10/10 – Hervorragend

Mani, M'sia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A clean business class hotel
I like everything about this hotel. The room, the staff and the morning breakfast were up to our expectations. In addition to that, the hotel sales manager, Vishu went extra miles to meet one of our special requests. Thanks much!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Safe for women travellers
Very good, very courteous and hospitable staff

8/10 – Gut

murti

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good stay
Staff was very helpful and pleasant

10/10 – Hervorragend

Mary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great one night stay
Location to train station is excellent. Rooftop pool is a unique facility here in Trivandrum where swimming below hovering eagles was an amazing experience. Room was spacious and met all needs. Staff were attentive and efficient in helping us on our forward journey (thanks to Ambali). Restaurant offered a wide choice for buffet breakfast.

10/10 – Hervorragend

Sree

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Joshi, Bahrain

Gut: Sauberkeit und Komfort des Zimmers
Decent, but no late night services
Friendly staff... Clean rooms Easy to book Friendly watchman

10/10 – Hervorragend

Emily

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel at budget price
Classic Sarovar was a refreshing change to the other budget hotels we'd already stayed in during our trip around India. For the amenities and the look of the hotel, I would have expected to pay a lot more. The hotel was near the train station, so we didn't have to pay for additional taxis to get us there. The free breakfast was delicious and the wifi in the rooms worked well. We used the pool once and it was absolutely refreshing after a long day of siteseeing. There were also plenty of stores and restaurants within walking distance, so we always had something to do. There was also a nice little bar in the basement with reasonably priced beers where hung out a few times. The bathrooms in the rooms were a little outdated, but everything was in working condition so we couldn't complain. I'd would definitely come back here if we ever visit the area again.

8/10 – Gut

Somnath

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wake up alarm was late by 25 min.
Very comfortable. Really liked the nice spacious room. Linen was spotless. Housekeeping was prompt and helpful.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Andres

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Great stay at Tiruvananthapuram. Comfortable and large room, nice staff, excellent breakfast, great swimming pool, convenient location close to the rail and bus stations. Recommended.

8/10 – Gut

Jillian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient, clean and quality
Lovely hotel and great staff. The only disappointment was the quality of the wifi.

8/10 – Gut

Ravindra, Bengaluru

Gut: Sauberkeit und Personal & Service
I would have appreciated if they had extended my check-out time. We checked in at 6PM and I requested for extra check-out time and they could give only one hour extra.
Antwort von General Manager am 31. Aug. 2016
Dear Mr. Ravindra , Greetings from Classic Sarovar Portico Trivandrum !!! Thank you for sharing your experience with us . Generally our check in & out is 12 noon however late check outs are always offered subject to availability to make our guest comfortable . We sincerely regret that we could not offer an extended late check out for more than 1 hour in your case since we were sold out for the day & thank you in advance for the understanding . I assure you that the feedback has been taken in the right spirit . We hope that you do not judge us on this experience and provide us another chance to offer you a hassle free stay. Warm Regards

10/10 – Hervorragend

OLGA, Москва

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Оазис отдыха для усталого путника
Замечательный отель. Попали сюда после путешествия по городам Индии, где большинство отелей были грязными, поэтому получили особенное наслаждение остановившись в этом отеле. Чистое белье, просторный номер, хорошая сантехника, а главное- тишина.
Antwort von Abhilash am 2. Juli 2016
Dear Guest, Greetings from Classic Sarovar Portico Trivandrum !! Thank you for the kind review and sharing your experience with us. We are delighted to see your positive comments about our quiet and spacious rooms along with the overall cleanliness part . Your support is important for our overall growth , we look forward to have you back and provide a quality experience as always . Warm Regards, Front office Manager

10/10 – Hervorragend

Russell, Redmond, Oregon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay!
We were very pleasantly surprised at the quality of the hotel and the attentiveness of the staff. We have no complaints, only compliments.
Antwort von Abhilash am 2. Juli 2016
Dear Guest, Greetings from Classic Sarovar Portico Trivandrum !! Thank you for the kind review and sharing your experience with us. We are delighted to see your positive comments about our quality and staff attentiveness. Your support is important for our overall growth , we look forward to have you back and provide a quality experience as always . Warm Regards, Front office Manager

8/10 – Gut

Canada Cyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Newly renovated and nicely decorated!
Improvements continue to be made since we were last there. More Staff speak English, the rooftop pool is beautifully maintained, the restaurant has some of the best breakfast buffets and dinners in India, the linens on the beds and the towels are very white and soft. Construction on the street outside has been finished, so it's much easier to walk to local shopping. Close distance to both bus and train stations. Staff are very helpful and friendly.
Great Chef at Classic!
Antwort von Abhilash am 29. Apr. 2016
Dear Guest, Greetings from Classic Sarovar Portico Trivandrum Thank you for the kind review and sharing your experience with us. We are delighted to see the positive comments about our friendly team members & and overall cleanliness part .Our chef will be proud to have such great comments on the food quality .Glad that our roof top swimming pool added value to the whole experience . How ever we have noted your concerns on the minibar check out process & english channels , please be assured that necessary actions are taken to avoid such inconveniences. Your support is important for our overall growth , we look forward to have you back and provide a quality experience as always . Warm Regards, Front office Manager

8/10 – Gut

David, United Kingdom

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good business class hotel in Trivandrum
On arrival, it seemed I was an unexpected guest even though I had booked my 3 night stay (and paid in full!) about 9 months ago. I showed the hotel email confirmation and they took a copy. Even then, on the second day, the hotel called me asking when I was going to check out - that day! Again, I showed them my email confirmation which, as I say, they had already copied. For about a third of my stay, there was no internet connection. To someone like me, who relies on the internet for many things (including travel), this was very inconvenient. My room had 2 beds but they were far narrower than in most comparable hotels. Apparently, the hotel transport to Trivandrum Airport costs Rs 800. I travelled by auto rickshaw for Rs 200 and even then, as a foreign tourist, I imagine I was overcharged. At all times, the hotel staff were polite, friendly and helpful - treating me, I felt, as an individual and not just as a number. Maybe because I was travelling alone, I particularly valued the attention they gave me. The hotel is, generally, in very good condition (including the rooftop pool). Trivandrum Central railway station is nearby - about Rs 20 by auto rickshaw. Overall, I would say this is a good business class hotel with the facilities (eg gym, pool, bar & restaurant) to make one's stay enjoyable. Room facilities include a/c, satellite TV, a fridge, a free daily newspaper and a bottle of water.
Antwort von Abhilash am 28. Apr. 2016
Dear Guest, Greetings from Classic Sarovar Portico Trivandrum !! Thank you for the kind review and sharing your experience with us. We are delighted to know that we could offer you a quality stay and the service standards met your expectations . Glad that our roof top swimming pool , gym & other food & beverage outlets added value to the whole experience .Guest satisfaction is our top priority and your kind words about the staff are a testimony for that. However we regret for the inconvenience about the initial delay in finding your reservation , please be assured that necessary steps are taken to avoid such inconveniences . Your support is important for our overall growth , we look forward to have you back and provide a quality experience as always . Warm Regards, Front office Manager

8/10 – Gut

philippe, nantes

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bon hotel mais environnement à améliorer
Hotel qui parait un peu vide car on rencontre peu les autres clients, personnel très aimable sans être trop présent Chambres correctes et bonnes prestations La piscine sur le toit est peu utilisée et pourrait être améliorée. L'environnement par contre n'est pas top car l'hotel est au milieu d'un quartier en travaux et on n'y accède que par des petites rues pas très propres, ce qui nuit à l'impression générale
Antwort von Abhilash am 28. Apr. 2016
ear Guest, Greetings from Classic Sarovar Portico Trivandrum !! Thank you for taking out time to share your review on this forum. Many thanks for mentioning about the cordial services of our associates . However we have taken serious note on your concerns about the roof top pool and glad to inform you that the public work near the hotel is already commenced. Your support is important for our overall growth , We hope that you do not judge us on this experience and provide us another chance to offer you a hassle free experience. Warm Regards, Front office Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice surprise ! Good value for money !
We had no expactations when we arrived. Very nice staff, right in the middle of the city, very nice rooms. Last time we stayed in Vivanta by Taj and we thought they were much overprized. Next time we stay at Sarovar.
Antwort von Abhilash am 2. Juli 2016
Dear Guest, Greetings from Classic Sarovar Portico Trivandrum !! Thank you for the kind review and sharing your experience with us. We are delighted to see your positive comments about our spacious rooms and service standards . Your support is important for our overall growth , we look forward to have you back and provide a quality experience as always . Warm Regards, Front office Manager

8/10 – Gut

Canada Cyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Newly renovated with great food in restaurant
Newly renovated Hotel - with helpful Staff. Very good value for price. Nice breakfast buffet included with room.