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Bewertungen von OYO White Horse Lodge Hotel, East Thirsk

3 out of 5
OYO White Horse Lodge Hotel, East Thirsk
Sutton Road, Thirsk, England

Bewertungen

7,8

Gut

43 von insgesamt 136 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
55 von insgesamt 136 Gästebewertungen haben eine Bewertung von 8 - Gut" "
19 von insgesamt 136 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 136 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 136 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,2/10

Personal & Service

6,0/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Laya

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
quick lovely stay!
It was great! greeted by a lovely lady who gave us our wifi password and what we needed. had no problems at all. lovely and warm in room especially in this weather. only flaw is no shelf in bathroom but not major. thankyou very much for having me and my friend :)
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Luiz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent cost benefit
Cosy and comfy, very clean, nice shower, beds were great. The radiators weren't working so the staff promptly provide us an electric portable one. We had dinner there which was great as well (maybe a bit overpriced but definetely worth it). Overal cost benefit was excellent. Would definitely come back. Thank you so much :)
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Dewi am 6. Nov. 2023
That is great to hear, Luiz! Thank you for joining our family, and we will always aim to live up to your standards. Regards, Dewi

10/10 – Hervorragend

Steven

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Barbara am 6. Nov. 2023
Pleased to hear your kind words of gratitude, Steven! We are going to do our best to never fail to impress you every time. Regards, Barbara

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable stay
Comfortable room- good size. By the road so was a little noisy in the morning. Lovely receptionist who was very helpful when we were late arriving. We didn’t have any food so can’t comment.
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Carl

Geschäftlich gereist
1 night stay for a night at races for work overall have to say poor hotel and very over priced for the quality of the stay . Noise is a big issue every time some one comes in you hear them in rooms above as well must be paper thins walls not a great nights sleep rooms very basic no fans on warm nights no AC obviously . And for what you paying Exocet a lot better wouldn’t be my choice next time I’m visiting thirsk the one big posative plenty Parking and nice and easy
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

sonny

Aufenthalt von 3 Nächten im August 2023

4/10 – Schlecht

Kerry

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023

8/10 – Gut

Carol

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Good
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Vicky

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Eva am 29. Juli 2023
Hi, Vicky! it feels great to see you that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Eva

10/10 – Hervorragend

STEPHEN

Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

peter

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Eva am 20. Juli 2023
Thanks for taking out your valuable time to rate us, Peter! We will work even harder to make your stay a memorable one :) Regards, Eva

6/10 – Okay

martin

Geschäftlich gereist
Gut: Personal & Service
Ok Shower needs attention as can piss faster Greeted by nice guy but body odour poor, if medical the crow claw soap an option
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ammy am 15. Juli 2023
Hi, Martin! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

10/10 – Hervorragend

MARK

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Ammy am 15. Juli 2023
Hi, Mark! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 – Ungenügend

Chris

Mit dem Partner gereist
Waiting 15 mins outside. Doors locked unable to get answer from hotel or oyo office. Breakfast served in bar on low tables due to pre booked religious group. Not told about this til evening before.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Ammy am 15. Juli 2023
Hi, Chris! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

10/10 – Hervorragend

Vicky

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Ammy am 15. Juli 2023
Thanks for the positive rating, Vicky! Hope to welcome you again soon. Regards, Noah.

10/10 – Hervorragend

Vicky

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Ammy am 15. Juli 2023
Hi, Vicky! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

6/10 – Okay

Luke

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Ava am 7. Juni 2023
Hi, Luke! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

10/10 – Hervorragend

Colin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were stopping off on a trip to Flamingo land. The manager was very accommodating, flexible and very friendly. The setting is very peaceful. Very recommendation will stay again.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Lisa am 3. Juni 2023
Hi Colin! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Lisa

8/10 – Gut

yuki

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Ava am 24. Mai 2023
Thanks for taking out your valuable time to rate us, Yuki! We will work even harder to make your stay a memorable one :) Regards, Ava

10/10 – Hervorragend

Kevin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Ava am 24. Mai 2023
Hi, Kevin! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

6/10 – Okay

Rolf

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2023
Antwort von Ammy am 10. Mai 2023
Hi, Rolf! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Family time
Receptionist was a lovely Ukrainian girl who couldn't do enough to help .only fault was thin walls and very noisy floor boards , kettle next door going on at six in the morning right in your ear but apart from that a lovely stay , thank you .
Aufenthalt von 1 Nacht im April 2023
Antwort von Ava am 18. Mai 2023
Thank you for rating us positively, John! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Ava

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit
Not too bad, could be better.
Not too bad for the price. Would have liked a menu to see what you could of expected if you decided to go for evening meal. Advertised garden view/side, when in fact it was a small patch of grass at the road side of building. Outdoor light on side of building quote bright resulting in a a quote light room at night. No where to put key on check out if no one was on reception. Room doors bang quite loud, due to the way the room lock works. TV antenna wasn’t the best and quite a bit of interference. Car park is quite large and the views are nice. I would stay here again but wouldn’t want to pay more than what I did as I think it was more or less worth the price at the time.
Aufenthalt von 3 Nächten im Mai 2023

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Ammy am 10. Mai 2023
Hi, Kevin! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not bad for the price
Room was very clean and spacious, no meals available or breakfast. There was a bar but only open 3 - 8 so didn’t use it
Aufenthalt von 2 Nächten im April 2023

8/10 – Gut

Mr RD

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Accommodation met our needs. Accommodation in process of upgrading but incomplete in room bathroom tiling incomplete and tiles needed grout cleaned from tiles.b however our room was clean and tidy
Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

William Ian David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Well worth it
Very comfortable stay here. Lovely location and very handy for thirsk or going towards the coast. Room was excellent. Cannot comment on breakfast as chef was ill on day and there was no breakfast available.
Aufenthalt von 1 Nacht im April 2023

10/10 – Hervorragend

stanley

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lazy weekend
Lovely place with excellent facilities enjoy the views would stay again
Aufenthalt von 2 Nächten im April 2023
Antwort von Noah am 4. Mai 2023
Thank you for your appreciation, Stanley! We hope to give you a consistent service every time. Regards, Noah

8/10 – Gut

Neil

Gut: Sauberkeit, Personal & Service und Ausstattung
The room was clean and tidy. The shower hot and the bed absolutely comfortable.
Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Richard

Gut: Sauberkeit und Personal & Service
Good for a single night stay
We had a comfortable and clean room but the shower offered a somewhat tired flow. Meal was good though and overall the hotel was good for a single night stay.
Aufenthalt von 1 Nacht im April 2023
Antwort von Ammy am 19. Apr. 2023
Hi, Richard! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 – Hervorragend

Daniel

Aufenthalt von 1 Nacht im April 2023
Antwort von Ammy am 19. Apr. 2023
Thanks for the positive rating, Daniel! Hope to welcome you again soon. Regards, Noah.

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im April 2023
Antwort von Ammy am 19. Apr. 2023
Hi, Paul! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023
Antwort von Ammy am 23. März 2023
Thanks for the positive rating, Mark! Hope to welcome you again soon. Regards, Noah.

6/10 – Okay

peter

Gut: Sauberkeit und Personal & Service
No heating in room, came on at 0700 in morning
Aufenthalt von 1 Nacht im März 2023
Antwort von Ammy am 23. März 2023
Hi, Peter! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

10/10 – Hervorragend

Laurie

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Really convenient whilst working locally, staff great and even did me a lovely early breakfast.
Aufenthalt von 1 Nacht im März 2023
Antwort von Eva am 15. März 2023
Hi, Laurie! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

10/10 – Hervorragend

Eva

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Great staff, great service. Highly recommended.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Eva am 20. Feb. 2023
Hey, Eva! Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Eva

8/10 – Gut

Brian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023

8/10 – Gut

Brian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Ammy am 26. Jan. 2023
Thanks for the positive rating, Brian! Hope to welcome you again soon. Regards, Noah.

10/10 – Hervorragend

Christina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely few nights staying here this weekend. We just needed something simple as well we had plans to eat out so we did not have breakfast or dinner here but the room was good for a reasonable price. Worth mentioning that you need to book taxis in advance as it is just outside of the town centre
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Ava am 22. Dez. 2022
Thank you so much for the wonderful rating, Christina! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Ava

8/10 – Gut

Ahsan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We stayed here as we were attending a wedding nearby. Nice comfortable stay and really conveniently placed with easy access to Thirsk City Centre and Northallerton.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Ava am 22. Dez. 2022
Hey, Ahsan! We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Ava

6/10 – Okay

Steve

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Staff were excellent. Room walls very thin. I had a very drunken couple next door shouting and screaming nearly all night. I heard your staff trying to quieten them down. Late into the night the couple went to the car park and continually sounded their car horn. Very disturbed night, but I must emphasise that your staff were very good, polite and willing to help in general and attempted to deal with a difficult situation.
Antwort von Ava am 9. Dez. 2022
Hi, Steve! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

10/10 – Hervorragend

Philip

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Ammy am 19. Nov. 2022
Hi, Philip! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

10/10 – Hervorragend

Eve

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Friendly reception
Receptionist was lovely and welcoming. We had to pass through a room which looked like a store room to get to our room. Room was very clean and tea/coffee and toiletries good. But shower room tiny and could have done with an extra couple of accessible power sockets for recharging phones.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Ammy am 19. Nov. 2022
Hi, Eve! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 – Gut

John

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Ammy am 19. Nov. 2022
Hi, John! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

10/10 – Hervorragend

Howard

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Ammy am 19. Nov. 2022
Hi, Howard! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

2/10 – Ungenügend

Emma

Aufenthalt von 1 Nacht im September 2022
Antwort von Ammy am 2. Okt. 2022
Hi, Emma! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

8/10 – Gut

April

Aufenthalt von 1 Nacht im September 2022
Antwort von Ammy am 2. Okt. 2022
Hi, April! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 – Gut

William

Gut: Sauberkeit und Komfort des Zimmers
Good value for a one night stay
For the price paid for the room it was good value. Room was clean and comfortable and more than adequate for one night. Hotel was quiet. A few minor things were not working - one bedside light, light over mirror in bathroom and the button on the toilet flush was missing, meaning you had to press the flush mechanism to operate it. I would stay again for a one night stop over.
Aufenthalt von 1 Nacht im September 2022
Antwort von Ammy am 2. Okt. 2022
Hi, William! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

2/10 – Ungenügend

Laura

Aufenthalt von 1 Nacht im September 2022
Antwort von Terry am 26. Sept. 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry