Finde The Brook Theater Hotels

„Freundliches und hilfsbereites Personal, Saubere Zimmer und typisch englisch eingerichtet. Frühstück war abwechslungsreich und reichhaltig. Ich würde gerne wiederkommen. “

„Personal war super freundlich!“

„I had to go find a staff to check in, but I was still happy with the service.“

„Sehr nettes Personal - Frühstück etwas gewoehnungsbeduerftig aber sonst alles bestens “

„Super Wohnung, klasse Zimmer. Richtig zum Wohlfühlen. Die Ausstattung in der Küche könnte ein wenig umfangreicher sein.“

„Brilliant property really well situated for the centre of town. Deffo coming back.“

„Great apartment, super friendly host!“

„Boiler didn't work so no heating and nit hot water for showers. Rooms are damp and the kitchen is dirty. Keep your stuff in your room or lose it!“

„Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here.“

„The pictures showed Netflix but it was not available, the channels were difficult to access so the tv is not user friendly. The hot tub showed an error and so we felt it was not safe to use. The front bedrooms did not have adequate curtains even none in one room. “

„DO NOT STAY HERE. This is a badly maintained HMO, not guest house. I saw 4 broken windows. The flooring is awful - bare cement outside our room. Our room had no curtains. There was a constantly running tap into a sink outside our room. To top it off, the keypad lock was broken, so when we returned to our room at midnight, we couldn't get back in. No response from the emergency helpline then. Still no response now, 16 hours later. The emergency locksmith I called hadn't arrived after ...

„Unterirdisch!! Nach 20 min haben wir uns eine andere Unterkunft gebucht. Baustelle im Nebenzimmer, Matratzen uralt und durchgelegen, Schrank fällt fast auseinander, demolierte Türschlösser, klein TV. Einfach schlimm. “

„DO NOT STAY! Absolutely disgusting. Arrived at property with 3 children to find another woman in room, had to sleep in car as hotels.com could not find me another place to stay“

„Very bad experience“

„The room was too cold, window can not close. Mattress is all spring no foam, very uncomfortable. “

„Do not even think about booking this accommodation. It’s not habitable. The photos are true to likeness. I have reported this host to the company. It would not pass any regulatory standards. Needs to be removed! Awaiting my refund, as walked in and walked straight back at !!“