Liebe Kathrin, vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Sie die zentrale Lage, das leckere Essen und die hilfsbereiten Mitarbeiter genossen haben. Wir sind stolz auf unsere kostenlose Wasserbereitstellung und die schöne Rooftop Bar. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Fuencisla Iglesias

Dear Feride,We would like to thank you for your positive review.We hope to see you again soon,Kind regards

Liebe Doris,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Die stellvertretende Hoteldirektorin

Dear Bernhard,First and foremost, we want to take this opportunity to express our appreciation for your friendly and helpful review. We are also grateful for your constructive feedback, as we are always happy to receive suggestions on how we can make improvements to our services to better satisfy our guest's needs and improve their experiences wherever possible now and in the future.Once again, we want you to know that your description is appreciated. It is nice to know that you had such a good time with us because of our efforts and we hope to have the honour to surpass this experience for you soon.Sincerely,The Hotel Deputy Manager

Liebe Céline,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Die stellvertretende Hoteldirektorin

Lieber Michael, Wir verstehen Ihre Unzufriedenheit mit der Situation und entschuldigen uns für die entstandenen Unannehmlichkeiten. Das Hotel hat das Hotel im Voraus informiert, wir bedauern, dass die Informationen Sie so kurzfristig erreicht haben. Wir hoffen, Sie in Zukunft zu empfangen Mfg LABRANDA Suites Costa Adeje

Sehr geehrte Gast, Wir bedauern sehr, dass unsere Einrichtungen Ihren Erwartungen nicht vollständig entsprochen haben und wir sind dankbar, dass Sie uns darüber informiert haben, da Ihre Meinung uns ermutigt an einer ständigen Verbesserung zu arbeiten. Ebenso möchten wir Sie darüber informieren, dass unser Hotel auf eine Reform wartet über die Sie alsbald informiert werden. Wir haben bereits mit einigen notwendigen Änderungen begonnen, z. B. das Ersetzen von Schlössern an den Türen. Das Ziel dieser Reform ist es, die Standards unserer Marke LABRANDA Hotels & Resorts nicht nur im ästhetischen Aspekt unseres Hotels, sondern auch in der Positionierung unseres Produktes, zu erfüllen und so den Service für unsere Gäste zu verbessern. Mit freundlichen Grüßen, Louise Guest relations

Thank you for your reply.

Sehr Geehrter, Vielen Dank für Ihr Rückgespräch. Wir haben Ihre Anregungen zur Kenntnis genommen und danken Ihnen für die Kommentare, denn es hilft uns, unsere Dienstleistungen zu verbessern. Es wird zukünftige Gäste sicherlich helfen eine gute und allgemeine Vorstellung vom Hotel zu bekommen. Wir hoffen Sie in Zukunft wieder zu sehen. Mit freundliche Gruß, Houda El Barche. Guest Relations.

Sehr geehrte Gina , Vielen Dank, dass Sie sich die Zeit genommen haben, unserem Hotel zu bewerten. Es tut uns leid zu erfahren, dass Sie von Ihrem Aufenthalt enttäuscht waren. Wir sind stets bestrebt, Ihnen ein Höchstmaß an Service zu bieten, und es hat den Anschein, als hätten wir Ihre Erwartungen nicht erfüllt. Ihre Kommentare werden selbstverständlich an das zuständige Management zur Kenntnis gebracht. Mit freundlichen Grüssen, Guest Relations

Sehr geehrte Gast, Vielen Dank für Ihr Rückgespräch. Wir haben Ihre Anregungen zur Kenntnis genommen und danken Ihnen für die Kommentare, denn es hilft uns, unsere Dienstleistungen zu verbessern. Es freut uns dass Sie insgesamt Ihren Aufenthalt genossen haben,und hoffen Sie in Zukunft wieder als Gast zu haben. Mit freundliche Gruß,

Dear Natalie Louise,Thank you for your positive feedback! We look forward to welcoming you back at Labranda Suites Costa Adeje. Fuencisla IglesiasGuest Services

Estimado Euan,Agradecemos enormemente su valoracion positiva.Estamos encantados que haya disfrutado de su estancia y esperamos volver a verle pronto.Un saludo

Dear filippo,Thank you for your positive feedback. We are delighted to hear that you had a top experience at Labranda Suites Costa Adeje. We look forward to welcoming you back soon.Fuencisla IglesiasGuest Services

Dear Louise,Thank you very much for your positive review.We hope to see you again soon.,Kind regards

Dear Mark, Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Rest assured that we take your comments seriously and will address the issues with our team to ensure this does not happen again. Regarding the broken flooring and air-con, we are committed to maintaining high-quality standards, and we apologize for falling short in this instance. As for the availability of still water and the responsiveness of our reception, we will investigate these matters further. Your valuable feedback will help us improve our services. Warm regards, Fuencisla IglesiasGuest Services

Estimada Lucia,Agradecemos enormemente su valoracion positiva y nos complace que ha disfrutado de su estancia con nosotros.Un saludo

Dear Marc & Jacqui, hank you for your kind words! We are delighted to hear that you enjoyed your stay in the Garden Suite. We look forward to welcoming you back soon. Warm regards, Fuencisla Iglesias Guest Services

Caro Santina,Siamo lieti di sapere che il vostro soggiorno è stato piacevole.Saremo lieti di rivedervi.Cordiali saluti

Dear Chloe,Thank you fro your positive review.Kind regards

Dear Jacqueline,Its a pleasure for us to hear you have enjoyed your stayed.Please dont hesitate to contact us for a future stay.Kind regards

Dear Richard, thank you for your positive review of Labranda Suites Costa Adeje. We are delighted to hear that you enjoyed the rooftop solarium. We appreciate your feedback regarding the pool beds and will take it into consideration. We are glad that you would recommend our hotel as a good base. We hope to welcome you back in the future. Best regards,

Dear Mr.Mark,It has been truly a pleasure to read your review, and we would like to thank you for choosing our hotel for your recently holiday.On behalf of the entire team, we would like to thank you for allowing us to serve you and for sharing your wonderful review. We would be thrilled to welcome you back in the future to repeat or even surpass this experience.We will appreciate your loyalty.Please don t hesitate to contact us for a future stay .Sincerely,Guest Services

Gentile ospite Giuseppe, grazie per aver soggiornato al Labranda Suites Costa Adeje 4*. Apprezziamo il suo positivo feedback, che è importante per noi . Saremo lieti di accoglierla nuovamente come nostro ospite. Grazie per aver dedicato del tempo a scrivere questa recensione. Cordiali saluti, Servizio ospiti

Dear Mrs.Melanie, We would like to express your appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you have enjoyed your holiday is for us the best confirmation that we are working in the right direction. Our staff will be very happily to hear your lovely words to them!!Also thank you for all the information given for future customers. Please dont hesitate to contact us for a future stay.The photos are amazing they really show are lovely views!! SincerelyGuest Services

Dear Francesca,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Kære kunde,Vi sætter pris på dine anmeldelser, som hjælper os med at forbedre og vil blive taget i betragtning af hotellets ledelse.Vi er glade for at vide, at du nød dit ophold, og vi vil med glæde byde dig velkommen tilbage til os.Hele teamet ønsker jer en god ferie.Alt det bedste

Dear Mrs Marianne,We would like to thank you for your positive review.We appreciate you really enjoyed your stay.Kind regardsGuest service

Thank you for your review!!We wish a Merry Christmas and a happy new year!!Kind regards

Dear Guest,We would like to thank yo for our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. We will happily share your kind words with our staff who will be honored to hear they made a good impressionon you.We appreciate your loyalty so please dont hesitate to contact us for a future stay.Kind regardsGuest Services

Dear Gary,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. we focus on providing the exquisite dining experiences we are renowned for with a generous selection of local Canarian, Spanish and international dishes made with the freshest, prime quality ingredients and personalised culinary offerings at our live cooking stations daily. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Hotel Deputy Manager

Estimada Maria Lourdes,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,La Subdirectora del Hotel

Dear Andrea,Thank you for sending us your kind and constructive review. We are pleased you were able to take some pleasant memories home with you and we have taken your feedback regarding the areas you raise seriously as we know that we can only improve by listening to our guests. Again, we want to thank you very much for sharing this review of our hotel, and we would be happy to welcome you back to our hotel in the future.Best Regards,The Hotel Deputy Manager

Estimada Jara,Nos gustaría darle las gracias por habernos elegido para sus vacaciones y nos sentimos muy honrados de saber que hemos estado a la altura de sus expectativas. Por favor, vuelva a vernos en un futuro no muy lejano.Atentamente,La Subdirección del Hotel

Dear Claire,Firstly, thank you for writing about your holiday at our Labranda Suites Costa Adeje establishment.It saddens us to read that our hotel did not fulfil your expectations . Although our staff provided a solution, we regret we were unable to satisfy you completely and for any inconvenience caused. In addition, our F&B members are more than happy to assist our guests with their doubts and correct any situation that does not meet our criteria. In addition we are popular for our exquisite buffets prepared by our talented team of chefs who do their utmost to meet the culinary preferences of our guests with varied, prime-quality dishes each day. We are sorry that on this occasion, we could not conquer your expectations, and we will take note of the improvement opportunities you have provided us.We hope to see you again soon at Labranda Hotels & Resorts, till then we wish you all the best.Sincerely,The Hotel Deputy Manager

Estimado Juan Carlos,Gracias por valoración, estamos muy contentos de que su experiencia haya sido tan positiva en nuestro Labranda Suites Costa Adeje, le invitamos a volver pronto para mejorar su experiencia.Atentamente,La Subdirección del Hotel

Estimada Silvia,Gracias por su tiempo y valoración. Nos complace que nuestra zona ideal para familias y perfecta área para Sólo Adultos haya sido de su agrado.Sus comentarios positivos son la mejor confirmación de que estamos trabajando en la dirección correcta.Muchas gracias en nombre de todo el equipo.Sinceramente,El Subdirector del Hotel

Estimada María Concepción,Nos enorgullece, sinceramente, el saber que hemos estado a la altura de sus expectativas en una ocasión tan especial y nos encantará tener la oportunidad de volverlos a alojar en un futuro no lejano.Atentamente,La Subdirección del Hotel

Estimado Huésped,Muchas gracias por este comentario y su observación constructiva que ya hemos compartido con el departamento correspondiente para su consideración.Deseamos que hayan disfrutado de un buen viaje de regreso a casa y los esperamos en un futuro próximo en nuestro establecimiento Atentamente,La Subdirección

Estimado Dobrin,Hemos leído con interés su comentario positivo y cómo ha valorado su experiencia y compartirlo con el resto de los viajeros.Una vez más muchas gracias por su tiempo. Esperamos tener la oportunidad de volverlos a saludar en un futuro próximo.Sinceramente,La Subdirección del Hotel.

Estimado José Vicente,Gracias por tomarse el tiempo de compartir sus comentarios. Aunque desearía que hubiera tenido una experiencia mejor, es de este tipo de comentarios de los que aprendemos y utilizamos para mejorar. Trabajamos duro para ofrecer una experiencia excepcional a nuestros huéspedes, y es evidente que en este caso nos quedamos cortos. Si nos da la oportunidad de ganarnos de nuevo su confianza, puedo asegurarle que haremos todo lo posible para ofrecerle la magnífica experiencia hotelera a la que tantos de nuestros huéspedes se han aficionado.Atentamente,La Subdirección del Hotel

Estimada Natasha,Le agradecemos mucho su valoración y nos gustaría darle las gracias por habernos elegido para sus vacaciones y nos sentimos muy honrados de saber que hemos estado a la altura de sus expectativas. Estaremos encantados de volver a contar con su compañía en un futuro no muy lejano.Atentamente,La Subdirección del Hotel

Estimado Sergio,Gracias por su valoración, estamos muy contentos de que su experiencia haya sido tan positiva en nuestro Labranda Suites Costa Adeje, por favor, vuelva pronto para superar aún más su experiencia.Un cordial saludo,La Subdirección del Hotel

Dear Graham,A review as positive as yours assures us that we are heading in the right direction with our countless efforts. Thank you for staying with us for your holiday. It would be an honour to serve you again.Kind Regards,The Hotel Deputy Manager

Dear Richard,First and foremost, we want to take this opportunity to express our appreciation for your friendly and helpful review. We are also grateful for your constructive feedback, as we are always happy to receive suggestions on how we can make improvements to our services to better satisfy our guest's needs and improve their experiences wherever possible now and in the future.Once again, we want you to know that your description is appreciated. It is nice to know that you had such a good time with us because of our efforts and we hope to have the honour to surpass this experience for you soon.Sincerely,The Hotel Deputy Manager

Dear Andrew,First of all, we would like to thank you for completing our survey and choosing to stay at our Labranda Suites Costa Adeje.We strive to take care of every detail for our guests to ensure a comfortable and memorable stay in our facilities. Therefore, we are sorry if this was not the impression you received, and we apologise that your holiday did not live up to all your expectations on this occasion. Our staff members are always available to assist our guests with any queries they may have and will do their best to resolve them. However, we will pass your comments on to our teams for their attention and thank you again for your feedback.We hope you had a pleasant stay, and that you will continue to consider Labranda Hotels & Resorts in your future holiday plans.Sincerely,The Hotel Deputy Manager

Dear Guest,Thank you very much for your feedback and we would like to thank you for choosing us for your holiday and we are very honoured to know that we have lived up to your expectations. We would be delighted to have you back in our company in the not too distant future.Kind regardsThe Hotel Deputy Manager