Calais Mount Resort

We have stayed here before with no incident ... and they were very accommodating providing us a car park for our needs, and I place this as a above and beyond action as the lady had given us her car park. However, our stay this time was plagued with several incidents. Firstly, when we checked in after giving me directions to the room the young man failed to give me the key card. I asked for a second one as there were 3 of us, and after saying that most likely there probably isn’t a second one, he did produce one, he also forgot to give us our milk. We were one towell short, and then had only 2 forks (the utensil drawers seemed to be lacking a few items). I also found out we could not get WiFi in our room, but they only had a hotspot at reception .. I tried to use the Tomizone-Calais hotspot, but this did not work. It is very unusual these daupys to find accommodation that did not have WiFi. I picked up the milk the next day, but when we opened it, it was off, I mean yoghurt consistency off. I don’t wish to slag of this place as it does have some good features, such as location and washing machine. They had sky TV, but the channels available are very limited ... so this stay was marginally okay, but many things could have been better.