Außenbereich

Bewertungen von Shamsan Airport Hotel

4.5 out of 5
Shamsan Airport Hotel
Yangi Qo'yliq Ko'chasi 1B, Tashkent, Tashkent

Bewertungen

9,6

Außergewöhnlich

17 von insgesamt 21 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
3 von insgesamt 21 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 21 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 21 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 21 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,4/10

Personal & Service

10/10

Ausstattung

9,8/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Paul-Thomas

Aufenthalt von 2 Nächten im September 2023
Antwort von Shamsan Aiport Hotel am 26. Sept. 2023
Dear Paul-Thomas,It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 – Hervorragend

rico

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
very nice and friendly staff
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Shamsan Aiport Hotel am 8. Mai 2023
Dear Rico,It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

8/10 – Gut

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean new hotel near airport at a reasonable price. It was great for our need to test before going on Silk Road tour:
Aufenthalt von 3 Nächten im April 2024
Antwort von Shamsan Aiport Hotel am 17. Apr. 2024
Dear Brian, It has been our pleasure to welcome your mom at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 – Hervorragend

Fausto, Chiari

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect
Aufenthalt von 1 Nacht im März 2024
Antwort von Shamsan Airport Hotel am 29. März 2024
Dear Fausto, It has been our pleasure to welcome your mom at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 – Hervorragend

Pedro

Geschäftlich gereist
Excellent
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Shamsan Airport Hotel am 18. Feb. 2024
Dear Pedro, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 – Hervorragend

Artur

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 24 Nächten im Dezember 2023
Antwort von Shamsan Aiport Hotel am 17. Jan. 2024
Dear Artur, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 – Hervorragend

Mustafa

Mit Haustieren gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Kahvaltı biraz zayıf
Aufenthalt von 3 Nächten im November 2023
Antwort von Shamsan Aiport Hotel am 28. Nov. 2023
Sevgili Mustafabey, Geri bildiriminiz için teşekkür ederiz. Bu bizim için çok önemli. Yorumlarınızı mutlaka restoran yöneticimize ileteceğiz.Samimi olarak,Shamsan Airport Hotel

10/10 – Hervorragend

alexander

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All was top quality
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Shamsan Airport Hotel am 25. Okt. 2023
Dear Alexander, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 – Hervorragend

SaeEun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
화장실변기와 세수대의 거리가 좁은느낌. 5일동안 지내면서 샤워부스의 머리카락은 단 한번도 치우지않음. 칫솔치약은 2,3일에 딱 한번 새것으로 넣어주심. 참고로 헤어 컨디셔너와 바디로션없음. 샤워부스에 샤워커텐이나 문이 않달려있음. 다만 이곳의 최고장점~ 직원들의 친절도 최상! 영어 사용에 불편함이 없음!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Shamsan Airport Hotel am 24. Okt. 2023
Dear SaeEun, It was a pleasure to have you stay at our hotel and thank you for sharing your feedback about our service. Your evaluation gives us an indication of our performance and it gives us the inspiration to improve the quality of our products and services. On behalf of the entire team, we would like to extend our apologies knowing that your stay could have been more enjoyable. Would you be so kind to share with us what problems you have met during your stay and your feedback will be shared to the relevant department to review how can this be improved further. We take feedback very seriously and always strive to ensure that all our guests are comfortable and leave our hotel with amazing memories to share. At this point, we apologize if the experience was otherwise. We are very confident that we will be able to improve our service whenever we be given the opportunity to do so and therefore please do not hesitate to contact us directly if we may be of assistance in ensuring that your next visit is more memorable. We wish you a wonderful day. Kind regards, Shamsan Airport Hotel team.

10/10 – Hervorragend

Anna

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Shamsan Aiport Hotel am 6. Nov. 2023
Dear Anna, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 – Hervorragend

SangHyun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
가족이 함께 숙박하기 좋아요
가족이 함께 숙박했습니다. 호텔가격도 착하고 청결상태도 아주 좋았습니다. 다음에도 타슈켄트에 가면 꼭 다시 이 호텔을 이용하고 싶습니다.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Shamsan Aiport Hotel am 13. Okt. 2023
Dear Mr. Choi, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 – Hervorragend

Askar, Brooklyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All great.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shamsan Airport Hotel am 9. Okt. 2023
Dear Mr. Askar, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 – Hervorragend

Natalya, Brooklyn

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shamsan Airport Hotel am 25. Okt. 2023
Dear Natalya, It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 – Hervorragend

Gokhan

Aufenthalt von 3 Nächten im September 2023
Antwort von Shamsan Aiport Hotel am 26. Sept. 2023
Dear Mr. Gokhan,It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

6/10 – Okay

WONIL

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2023
Antwort von Shamsan Aiport Hotel am 23. Sept. 2023
Dear Wonil, It was a pleasure to have you stay at our hotel and thank you for sharing your feedback about our service. Your evaluation gives us an indication of our performance and it gives us the inspiration to improve the quality of our products and services. On behalf of the entire team, we would like to extend our apologies knowing that your stay could have been more enjoyable. Would you be so kind to share with us what problems you have met during your stay and your feedback will be shared to the relevant department to review how can this be improved further. We take feedback very seriously and always strive to ensure that all our guests are comfortable and leave our hotel with amazing memories to share. At this point, we apologize if the experience was otherwise. We are very confident that we will be able to improve our service whenever we be given the opportunity to do so and therefore please do not hesitate to contact us directly if we may be of assistance in ensuring that your next visit is more memorable. We wish you a wonderful day. Kind regards, Shamsan Airport Hotel team.

10/10 – Hervorragend

Johan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful hotel
This is a beautiful, new hotel. The rooms are a great size, clean & comfortable. There could have been more soundproofing as we could hear the TV & voices from other rooms. Communication was great even before booking the hotel as they responded quickly to email inquiries. The breakfast was very good. The hot food was different all the five days we were there, and we could order eggs to be freshly made as we wanted. The pastries were amazing! There is a small shop next door which was convenient for buying water. The business conference room was useful for working in during the day. The gym, spa and pool were great too. Special mention about Zaina at the restaurant who was always very friendly & helpful and brought a slice of cake when she heard it was our daughter's birthday. "Don't disturb me" signs could have been provided to let the housekeeping know when we were in the room. There is a lovely kids' play area through the breakfast room but it is not marked or advertised well so please ask about it at the reception.
Aufenthalt von 5 Nächten im August 2023
Antwort von Shamsan Aiport Hotel am 6. Sept. 2023
Dear Johan,It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

10/10 – Hervorragend

ery

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
清潔感もあり、とてもよかったです!
Aufenthalt von 2 Nächten im August 2023
Antwort von Shamsan Aiport Hotel am 16. Aug. 2023
こんにちは。 良いフィードバックをありがとうございました。

10/10 – Hervorragend

Mashhura

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Shamsan Aiport Hotel am 14. Aug. 2023
Уважаемая Машхура, Благодарим Вас за Вашу высокую оценку и позитивный отзыв. Это очень важно для нас. Мы очень рады, что Вы остановили свой выбор на нашем отеле и очень благодарны Вам за доверие. Спасибо, что выбираете нас снова и снова. Мы рады, что смогли оправдать Ваши ожидания. С уважением, команда отеля Shamsan Airport Hotel.

10/10 – Hervorragend

Michaël, VIRY-CHÂTILLON

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Très bel établissement - récent - proche de l'aéroport. Les chambres sont vastes et non-fumeur, la piscine et le spa sont un plus appréciable. Le restaurant est de qualité. La zone dans laquelle est situé l'hôtel est sans intérêt, mais pratique pour accéder à l'aéroport.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Shamsan Aiport Hotel am 19. Juli 2023
Dear Michael,It has been our pleasure to welcome you at Shamsan airport Hotel. Many thanks for taking the time to provide us with such valuable feedback.Our teams aims to deliver the most attentive service, and we are glad to read that you enjoyed our hospitality. We hope to have the pleasure of welcoming you again.Best regards,Shamsan Airport Hotel Team

8/10 – Gut

Mashhura

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Hotel is new and in great condition, staff are kind. But they are very slow and need proper training I think. Restaurant service is slow. I had to wait with small kid for 1,5 h to get our food (it was delicious, but such a slow service) I visited the same hotel again in a few months and the same experience. Breakfast was not ready in the morning and nobody is the restaurant to prepare and we had to leave without breakfast.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Shamsan Aiport Hotel am 4. Juli 2023
Dear Mshhura, It has been our pleasure to welcome you at Shamsan Airport Hotel. Many thanks for taking the time to provide us with such valuable feedback. We are very sorry for the incovenience you have experienced in our restaurant. May us insure you that we will improve service in the restaurant. We hope to have the pleasure of welcoming you again. Best regards, Shamsan Airport Hotel Team