Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
750 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
750
174 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
174
43 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
43
16 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
16
17 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
17
9,6/10
Sauberkeit
9,6/10
Personal & Service
9,2/10
Ausstattung
9,4/10
Zustand der Unterkunft
9,0/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Alex
1. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Lage, sehr freundliche Angestellte, sauber, komfortables Zimmer. Für uns wars perfekt.
Alex
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Sanzita am 13. Feb. 2024
Hi Alex,We want to extend our heartfelt thanks for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us.It's fantastic to know that you found our location excellent and that our friendly staff, clean facilities, and comfortable rooms met your expectations.It was a pleasure making your stay perfect, and we look forward to welcoming you back soon for another great experience.Warm regards,
10/10 – Hervorragend
Harald
Mit der Familie gereist
1. Juli 2022
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sehr schönes Hotel
Harald
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Irlanda G am 5. Juli 2022
Hi Harald,
Thank you for your review!
Have a great day
10/10 – Hervorragend
Harald
30. Juni 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Almost everything Ok….
Alles ok, aber kein upgrading 😩
Harald
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Cavin G am 15. Juli 2022
Thank you very much for your wonderful feedback and review. Looking forward to see you again next time.
10/10 – Hervorragend
Verifizierter Reisender
Mit dem Partner gereist
5. März 2020
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Lage, Man kann zu Fuß einiges an Sehenswürdigkeiten erreichen. Sehr netter und hilfsbereiter staff.
Verifizierter Reisender
Aufenthalt von 3 Nächten im Februar 2020
Antwort von Shani am 8. März 2020
Hi Anonymous,
Thank you for your super feedback, we are thrilled to hear you enjoyed your time. Hope to see you again soon.
Thanks,
10/10 – Hervorragend
Matthias
16. März 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Matthias
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Erin, Guest Relations Manager am 18. März 2019
Hi Matthias, thanks so much for the perfect 10/10! I hope to welcome you back again soon :)
8/10 – Gut
Verifizierter Reisender
Geschäftlich gereist
13. März 2019
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
super Lage, schönes Zimmer, Frühstücksbuffet war okay, nicht überragend.
Verifizierter Reisender
Aufenthalt von 3 Nächten im März 2019
Antwort von Erin, Guest Relations Manager am 16. März 2019
Ich freue mich zu lesen, dass Sie die Lage und das Zimmer genossen haben :) Ich kann es kaum erwarten, Sie bald wiederzusehen!
10/10 – Hervorragend
Verifizierter Reisender
Mit dem Partner gereist
1. März 2019
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gute Lage nahe der Innenstadt.
Atmosphäre jung, freundlich positiv und auch unkonventionell im Vergleich zu anderen Hotels.
Verifizierter Reisender
Aufenthalt von 7 Nächten im Februar 2019
Antwort von Erin, Guest Relations Manager am 8. März 2019
Vielen Dank für die Bewertung, ich bin froh, dass Ihnen unser Personal gefallen hat :)
10/10 – Hervorragend
Verifizierter Reisender
Mit dem Partner gereist
18. Feb. 2019
Gut: Personal & Service und Zustand der Unterkunft
Der morgendliche Kaffee war sehr gut und das Personal sehr hilfsbereit und freundlich
Verifizierter Reisender
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Erin, Guest Relations Manager am 8. März 2019
Vielen Dank für die schöne Bewertung, ich bin froh, dass Ihnen unser Personal und unser Kaffee gefallen haben :)
10/10 – Hervorragend
Sarah
31. Mai 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazeballs!
Amazing Aufenthalt, liebte dieses Hotel, hip, jung und stilvoll und sehr freundliches Personal. Kostenlose Minibar, die jeden Tag aufgefüllt wird, und all die moderne Technik im Zimmer. Liebe diesen Ort.
Sarah
Aufenthalt von 2 Nächten im Mai 2018
Antwort von Erin, Assistant Manager am 5. Juni 2018
Hey, danke für den AMAZEBALLS Test! Freut mich zu hören, dass Sie Ihren Aufenthalt genossen haben, wir freuen uns auf ein baldiges Wiedersehen.
10/10 – Hervorragend
Martin
16. Feb. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cooles Hotel - perfekt für junge Leute!
Das Personal im Ovolo ist sehr hilfsbereit und ich fühlte mich unmittelbar willkommen. Es ist ein toll eingerichtetes Hotel mit komfortablen Betten und die Lage so direkt bei Darling Harbour ist für Touristen ideal. Hier finden sich sehr viele Restaurants, Eisdielen und auch für einen Spaziergang am Abend oder ein Bier ist die Umgebung sehr gut geeignet. Besonders ist die im Preis inkludierte Minibar und ein iPAD in den Zimmern. Vor allem für junge Leute, Singles oder Paare perfekt.
Martin
Aufenthalt von 4 Nächten im Februar 2018
Antwort von Erin, Assistant Manager am 2. März 2018
Hey Martin, wow, vielen Dank für deine Bewertung! Wir sind super glücklich mit unserer Lage, abseits der Hauptstraße, aber immer noch nahe genug an alles, um zu Fuß zu gehen;) so froh, dass Sie Ihren Aufenthalt bei uns genossen und alle Werbegeschenke! Einen schönen, schönen Tag!
10/10 – Hervorragend
Anne, Stuttgart, Deutschkand
6. Feb. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolle Athmosphäre
Tolles Personal, gute Lage, Vintage Stil! Obwohl wir viel zu früh da waren, war es kein Problem das Zimmer sofort zu beziehen. Das Personal war immer zuvorkommend und an Lösungen für unsrere Zufriedenheit interessiert. Gute Gastronomie und super Design! Kann man nur empfehlen. Perfekte Lage!
Anne
Aufenthalt von 3 Nächten im Februar 2018
Antwort von Erin, Assistant Manager am 2. März 2018
Hey Anne, wow, vielen Dank für die strahlende Kritik. Ich bin so froh zu hören dass Sie unser kleines Hotel geliebt haben, und dass unser Personal immer hilfsbereit waren. Wir können es kaum erwarten dich bald wieder zu sehen! Einen strahlenden, glücklichen Tag!
10/10 – Hervorragend
Verifizierter Reisender
12. Jan. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wunderbare Auszeit und guter Lage
Verifizierter Reisender
Aufenthalt von 3 Nächten im Januar 2018
Antwort von Ira Frey, Front Office Manager am 7. Feb. 2018
Hallo :)
Vielen Dank fuer Ihre Bewertung :)
Es ist schön zu lesen, dass Sie mit uns entspannen konnten!
10/10 – Hervorragend
Michi, Schaffhausen
29. Okt. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
cooles Designhotel
Cooles Designhotel, ehemalige Wollenfabrik aus dem Jahre 1888, modern ausgebaut.
Sehr freundlicher empfang.
Michi
Aufenthalt von 2 Nächten im Oktober 2017
Antwort von Ira Frey, Assistant Front Office Manager am 31. Okt. 2017
Hallo Michi,
Vielen Dank für Ihre netten Worte :) Unser Ovolo 1888 liegt tatsächlich in der Mitte von Darling Harbour und ist perfekt als Entdeckungsbasis für Sydney geeignet ;)
Wir hoffen Sie beehren uns bald wieder ;)
10/10 – Hervorragend
Verifizierter Reisender
12. Sept. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 3 Nächten im September 2017
Hi there,
Thank you for giving us a 5 star review!
We really appreciate you taking the time to give us some feedback.
We hope to see you back soon.
Ira Frey
Assistant Front Office Manager
10/10 – Hervorragend
Kevin, COCKBURN CENTRAL
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect place to stay while in Sydney for business.
Kevin
Aufenthalt von 3 Nächten im Mai 2024
8/10 – Gut
Luke
21. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Luke
Aufenthalt von 2 Nächten im Mai 2024
10/10 – Hervorragend
Emily
Mit der Familie gereist
17. Mai 2024
Beautifully restored hotel in a great location for a fair price
Emily
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sanzita am 17. Mai 2024
Hi Emily,Thank you for your wonderful 5/5 rating! We're thrilled to hear that you enjoyed our beautifully restored hotel, its great location, and found it to be fairly priced.Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay.Best regards,
10/10 – Hervorragend
Daniel
15. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Daniel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sanzita am 17. Mai 2024
Hi Daniel,Thank you for your perfect 5/5 rating! We're delighted that you had a fantastic stay with us.We look forward to welcoming you back soon.Best regards,
10/10 – Hervorragend
Fay
Mit einer Gruppe gereist
10. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved this quirky hotel! So much fun!
Easy reach of Darling Harbour and beyond.
Fay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sanzita am 11. Mai 2024
Hi Fay,Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed your stay at our quirky hotel and found it to be so much fun. It's great to know that our location made it easy for you to explore Darling Harbour and beyond. We hope to welcome you back for another enjoyable stay soon!Best regards,
10/10 – Hervorragend
Irene, CAVES BEACH
Mit dem Partner gereist
6. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Have stayed before and will stay again. Fantastic hotel and the recognition of it being a special occasion wonderful
Irene
Aufenthalt von 1 Nacht im April 2024
Antwort von Sanzita am 6. Mai 2024
Hi Irene,Thank you so much for your glowing review and for choosing to stay with us again! We're thrilled that you had a fantastic experience and that we could make your special occasion even more memorable. Providing a welcoming and personalized experience for our guests is incredibly important to us, and we're delighted that we could exceed your expectations.We can't wait to welcome you back for another wonderful stay in the future! If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. Until then, take care and best wishes from all of us here at the hotel!Kind regards,
10/10 – Hervorragend
Kayla
Mit dem Partner gereist
5. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Brilliant
Kayla
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sanzita am 6. Mai 2024
Hi Kayla,Thank you for the perfect rating! We're thrilled that you had such a wonderful experience during your stay. If there's anything else we can do to make your next visit even better, please let us know. We can't wait to welcome you back for another fantastic stay!
10/10 – Hervorragend
Susan
Geschäftlich gereist, Mit einer Gruppe gereist
5. Mai 2024
Lovely place, very clean the guy that checked us in was very polite and helpful. Will definitely stay there again.
Susan
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sanzita am 6. Mai 2024
Hi Susan,Thank you for the glowing review! We're thrilled to hear that you had a fantastic experience at our hotel. It's great to know that you found our place lovely, clean, and that our staff provided excellent service during check-in. We look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can assist you with, please don't hesitate to reach out.Kind regards
8/10 – Gut
Lily
2. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lily
Aufenthalt von 3 Nächten im April 2024
10/10 – Hervorragend
Cheryl
30. Apr. 2024
Cheryl
Aufenthalt von 3 Nächten im April 2024
10/10 – Hervorragend
Soo Young
27. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing hospitality. Great staff. Room was very cozy and clean
Soo Young
Aufenthalt von 7 Nächten im April 2024
Antwort von Sanzita am 6. Mai 2024
Hi Soo Young,We're thrilled to hear that you enjoyed your stay with us and that our hospitality, staff, and accommodations met your expectations! Providing a cozy and clean environment is essential to us, and we're delighted that you found your room comfortable and welcoming. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels until we meet again!Kind regards,
8/10 – Gut
Jacqui
21. Apr. 2024
Gut: Sauberkeit
Jacqui
Aufenthalt von 1 Nacht im April 2024
Antwort von Sanzita am 22. Apr. 2024
Hi Jacqui,Thank you for the 4-star rating! We appreciate your feedback. If there's anything specific that we can do to improve and earn that extra star next time, please let us know. We're committed to providing the best possible experience for our guests.Kind regards,
10/10 – Hervorragend
Shannon
21. Apr. 2024
Shannon
Aufenthalt von 1 Nacht im April 2024
Antwort von Sanzita am 17. Mai 2024
Hi Shannon,Thank you for your fantastic 5/5 rating! We're thrilled to hear that you had a wonderful experience during your stay with us.We look forward to welcoming you back for another great stay in the future.Best regards,
10/10 – Hervorragend
Paul
Mit dem Partner gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a lovely stay at the hotel. Great staff, small bit well appointed rooms. Breakfast was great and excellent coffee!
Paul
Aufenthalt von 1 Nacht im April 2024
Antwort von Sanzita G am 21. Apr. 2024
Hi Paul,I'm glad to hear you enjoyed your stay at our hotel! Thank you for your kind words about our staff and rooms. We strive to provide a comfortable and welcoming experience for all our guests. It's fantastic to know that you enjoyed the breakfast and found the coffee to your liking. We look forward to welcoming you back on your next visit!Kind regards
8/10 – Gut
Ute
Mit der Familie gereist
17. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We liked the stay in this Hotel.
The music on thursday evening we enjoyed very much !!!
Ute
Aufenthalt von 1 Nacht im April 2024
Antwort von Sanzita am 21. Apr. 2024
Hi Ute,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that the music event on Thursday evening added to your enjoyment. We strive to create memorable experiences for our guests, and it's fantastic to know that our live music event was a highlight of your stay.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back soon for another wonderful stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for choosing our hotel!
10/10 – Hervorragend
Mark
Mit dem Partner gereist
14. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place great location. Highly recommend.
Mark
Aufenthalt von 1 Nacht im April 2024
Antwort von Sanzita am 22. Apr. 2024
Hi Mark,Thank you for the outstanding 5-star review! We're thrilled to hear that you had a fantastic experience with us and that you enjoyed our great location. Providing our guests with a convenient and enjoyable stay is always our goal, and we're delighted that we could meet your expectations.Your recommendation means the world to us, and we truly appreciate your kind words. If you ever find yourself in the area again, we would love to welcome you back for another wonderful stay.If there's anything else we can assist you with or if you have any special requests for your next visit, please don't hesitate to let us know. We're here to ensure your future stays are just as enjoyable.Warm regards,
10/10 – Hervorragend
Teddy
12. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Such a unique hotel with a great staff. My room was great and bed was super comfy. I will definitely return.
Teddy
Aufenthalt von 1 Nacht im März 2024
Antwort von SG am 22. Apr. 2024
Hi Teddy,Thank you for your glowing 5-star review! We're thrilled to hear that you had such a positive experience during your stay with us. Providing a unique and comfortable experience for our guests is what we strive for, and we're delighted that you enjoyed your room and found the bed super comfy.Your kind words about our staff mean a lot to us. We're dedicated to providing exceptional service, and we're thrilled that our team made a positive impression on you.We can't wait to welcome you back for another fantastic stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!Warm regards,
10/10 – Hervorragend
Shiva
8. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Shiva
Aufenthalt von 1 Nacht im April 2024
Antwort von SG am 22. Apr. 2024
Hi Shiva,Thank you for the 5-star rating! If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure your experience remains exceptional.Kind regards,
10/10 – Hervorragend
Olivia
8. Apr. 2024
Olivia
Aufenthalt von 1 Nacht im April 2024
Antwort von Sanzita G am 7. Mai 2024
Hi Ilivia,Thank you for your rating! If there's anything else you'd like to share or if you have any further feedback, feel free to let us know. We're here to ensure your experience is as enjoyable as possible.Kind regards,
2/10 – Ungenügend
Yasmin
Mit der Familie gereist
6. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room the size of a shoe box. No window the air conditioner was turned off at the central control. I asked twice to be sorted A Cockroach
Greeted me when I woke. Leak in the roof.. Drip drip drip…from 3am. Accommodation was depressing. I did talk to the front desk and they said all will be fixed but nothing . I really expected such a different experience. I went on reviews but I can see it wasn’t my weekend to share their similar experience.
Next time I will book the big chain hotels.
Yasmin
Antwort von Sanzita am 8. Apr. 2024
Hi Yasmin,We're terribly sorry to hear about your disappointing experience during your recent stay with us. Your feedback is incredibly valuable to us, and We want to assure you that we take it very seriously.We apologize for the inconveniences you encountered, including the issues with the room size, lack of a window, malfunctioning air conditioner, presence of a cockroach, and the leak in the roof. This is certainly not the experience we want our guests to have, and We're deeply sorry that we failed to meet your expectations.Please know that we have taken immediate action to address these issues and ensure that they are rectified. We are conducting a thorough inspection and implementing necessary measures to prevent such occurrences in the future.Your comments have been shared with our management team to ensure that we learn from this and make improvements wherever necessary. We genuinely appreciate your feedback, as it helps us to identify areas for improvement and strive to provide a better experience for all our guests.While I understand your decision to choose a different accommodation option in the future, I hope you will consider giving us another chance to regain your trust. Should you decide to return, please don't hesitate to reach out to me personally, and I will ensure that your stay exceeds your expectations.Once again, please accept my sincerest apologies for the shortcomings you experienced. Thank you for bringing them to our attention.Kind regards,
10/10 – Hervorragend
Yangmay
Mit dem Partner gereist
5. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a comfortable and clean base to come back to after exploring Sydney :)
Yangmay
Aufenthalt von 3 Nächten im März 2024
Antwort von Sanzita am 10. Apr. 2024
Hi Yangmay,Thanks a bunch for the awesome feedback! We're thrilled to hear that our hotel served as a comfy and clean home base for your Sydney adventures. There's nothing better than coming back to a cozy spot after a day of exploring!If you ever find yourself back in Sydney, we'd love to welcome you again for another round of comfort and cleanliness.Cheers to more great travels!
10/10 – Hervorragend
Kathie, Calgary
2. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the candy bar and the hotel felt safe
Kathie
Aufenthalt von 2 Nächten im März 2024
Antwort von Sanzita am 22. Apr. 2024
Hi kathie,Thank you for your outstanding 5-star review! We're thrilled to hear that you enjoyed our candy bar and that you felt safe during your stay. Creating a welcoming and secure environment for our guests is a top priority for us, and we're delighted that we could provide that for you.Your feedback means a lot to us, and we're grateful for your support. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,
10/10 – Hervorragend
Greg
1. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Eclectic hotel close to Darling Harbour. Lovely staff, great cafe and little surprises such as free (non alcoholic) mini bar and a lolly station in the foyer!
Greg
Aufenthalt von 1 Nacht im März 2024
Antwort von Sanzita am 22. Apr. 2024
Hi Greg,Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed your stay at our eclectic hotel near Darling Harbour. Providing a unique and memorable experience for our guests is what we strive for, and we're delighted that you appreciated our quirky touches like the free (non-alcoholic) mini bar and the lolly station in the foyer.We're also pleased to hear that you found our staff lovely and enjoyed our great cafe. Delivering exceptional service and amenities is important to us, and we're glad that it made your stay even more enjoyable.Your feedback means the world to us, and we're grateful for your support. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,
10/10 – Hervorragend
Luis
1. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location.
Everything you need.
Luis
Aufenthalt von 2 Nächten im März 2024
Antwort von Sanzita am 22. Apr. 2024
Hi Luis,Thank you for the fantastic 5-star review! We're thrilled to hear that you enjoyed our hotel's great location and that you found everything you needed during your stay. Providing a convenient and comfortable experience for our guests is our top priority, and we're delighted that we could meet your expectations.Your feedback means a lot to us, and we're grateful for your support. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,
8/10 – Gut
Graham J, Ourimbah
31. März 2024
Graham J
Aufenthalt von 1 Nacht im März 2024
Antwort von SG am 22. Apr. 2024
Hi Graham J,Thank you for the 4-star rating! We appreciate your feedback. If there's anything specific that we can do to improve and earn that extra star next time, please let us know. We're committed to providing the best possible experience for our guests.Kind regards,
8/10 – Gut
Margaret
26. März 2024
Gut: Personal & Service und Zustand der Unterkunft
Margaret
Aufenthalt von 3 Nächten im März 2024
Antwort von SG am 7. Mai 2024
Hi Margaret,Thank you for your rating! If there's anything else you'd like to share or if you have any further feedback, feel free to let us know. We're here to ensure your experience is as enjoyable as possible.Kind regards,
6/10 – Okay
Anita
Mit der Familie gereist
25. März 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Unique and quirky. Great location. Beds comfortable.
AC was set to auto and room temp went hot then cold. Recommend ask for this setting be unlocked. Experienced noise disturbance during night-repeated mechanical knocking. Could have just been room 215.
Anita
Aufenthalt von 1 Nacht im März 2024
Antwort von Sanzita G am 7. Mai 2024
Hi Anita,Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our unique and quirky atmosphere, as well as our great location, and that you found the beds comfortable. We apologize for any inconvenience caused by the automatic setting of the AC and the fluctuating room temperature. Your suggestion to unlock this setting is duly noted, and we'll certainly look into it to improve our guests' comfort.Additionally, we're sorry to hear about the noise disturbance you experienced during the night, particularly the repeated mechanical knocking. We'll investigate this matter further, focusing on room 215, to ensure that such disturbances are addressed promptly.Your feedback is invaluable to us, and we appreciate your honesty. We hope that despite these issues, you would consider staying with us again in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.kind regards,
6/10 – Okay
Adam
23. März 2024
Gut: Sauberkeit und Zustand der Unterkunft
Adam
Aufenthalt von 5 Nächten im März 2024
Antwort von Sanzita am 22. Apr. 2024
Hi Adam,Thank you for your feedback and the 3-star rating. We're sorry to hear that your experience didn't meet your expectations. Your satisfaction is important to us, and we'd love to learn more about your stay to address any concerns you may have. Please feel free to share any specific feedback or suggestions you have so we can work towards improving our services. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. If you have any further comments or if there's anything we can assist you with, please don't hesitate to let us know. We're here to ensure your satisfaction.Kind regards,
10/10 – Hervorragend
Wendi, Lauderdale
23. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location was convenient; the front desk staff was friendly; and the price reasonable.
Wendi
Aufenthalt von 2 Nächten im März 2024
Antwort von Sanzita G am 25. März 2024
Hi Wendi,Thank you for sharing your experience with us! We're pleased to hear that you found our location convenient, our front desk staff friendly, and our prices reasonable. Providing excellent service and value to our guests is a top priority for us, and we're glad to know that we met your expectations in these areas. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!Kind regards,
10/10 – Hervorragend
Annika
Mit dem Partner gereist
21. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice boutique Hotel. Excellently food for breakfast and dinner. Friendly and attentive staff.
Annika
Aufenthalt von 3 Nächten im März 2024
Antwort von Sanzita G am 26. März 2024
Hi Annika,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience at our boutique hotel.We're delighted that you found our food for breakfast and dinner to be excellent. Providing delicious and satisfying meals is a priority for us, and we're glad that we met your expectations.It's also heartening to hear that our staff were friendly and attentive during your stay. We strive to provide top-notch service, and we're happy that our team made your visit memorable.We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us!Wooly regards,
10/10 – Hervorragend
mary
Mit einer Gruppe gereist
18. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Funky vibe. Pleasant staff
mary
Aufenthalt von 2 Nächten im März 2024
Antwort von Sanzita G am 19. März 2024
Hi Mary,Thank you for your feedback! We're thrilled to hear that you enjoyed the funky vibe of our hotel and found our staff pleasant. Providing a unique and welcoming atmosphere is important to us, and we're glad it contributed to your experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Wooly regards,
10/10 – Hervorragend
Laura
Mit einer Gruppe gereist
18. März 2024
The staff were over-the-top, friendly, helpful.and polite. rooms are tight but beautiful. Fab on the drinks. would def recommend sraying here
Laura
Aufenthalt von 2 Nächten im März 2024
Antwort von Sanzita G am 19. März 2024
Hi Laura,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed our friendly and helpful staff, as well as our beautiful rooms and fabulous drinks. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay! Wooly Regards,
10/10 – Hervorragend
Jill
14. März 2024
Gut: Personal & Service und Zustand der Unterkunft
Jill
Aufenthalt von 1 Nacht im März 2024
Antwort von Sanzita G am 17. März 2024
Hi Jill,Thank you for your perfect rating! We're thrilled you enjoyed your stay with us. We hope to welcome you back soon for another excellent experience.Best regards,
10/10 – Hervorragend
Lisa
14. März 2024
Lisa
Aufenthalt von 1 Nacht im März 2024
Antwort von SG am 7. Mai 2024
Hi Lisa,Thank you for your rating! If there's anything else you'd like to share or if you have any further feedback, feel free to let us know. We're here to ensure your experience is as enjoyable as possible.Kind regards,
8/10 – Gut
Nikki
Mit der Familie gereist
11. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful building. Very unique interiors. Lolly bar is a nice touch. Had a minor issue with cleanliness, but didn’t impact trip.
Nikki
Aufenthalt von 1 Nacht im März 2024
Antwort von Sanzita G am 12. März 2024
Hi Nikki,Thanks a ton for sharing your experience with us! We're thrilled you enjoyed the beauty of our building and the unique interiors. And of course, who doesn't love a sweet treat from our lolly bar?We're sorry to hear about the cleanliness hiccup, though. Rest assured, we're on it! Your comfort and satisfaction are our top priorities, and we'll do everything we can to ensure it's smooth sailing next time.We're grateful for your understanding and can't wait to welcome you back for another memorable stay!Cheers,
2/10 – Ungenügend
Matthew
Mit dem Partner gereist
5. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spent 4 days walking past a leaking roof with a bucket under it which had obviously overflowed multiple times as the carpet was soaked. The stench ending up wofting into rooms when they finally fixed it and put a drying fan Infront of it.
Parking is a bad experience. They withheld my ticket on day 1 to get it validated overnight and then told me it only lasts 3 days and to get a new ticket and repeat the process.
Room was missing the "loot bag" and the candy bar had about 3 jars on it but added more by the time we left. Novelty of the place fell flat.
Matthew
Aufenthalt von 4 Nächten im März 2024
Antwort von Sanzita G am 9. März 2024
Hi Matthew,Thank you for bringing these issues to our attention, and we sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear about the leaking roof in the corridor and the subsequent odor that affected your room. We understand the importance of a comfortable and pleasant environment for our guests, and we regret that we fell short in this instance.Regarding the parking situation, we apologize for any confusion or inconvenience caused. We will certainly review our procedures to ensure a smoother and more efficient experience for our guests in the future.Furthermore, we apologize for the oversight and any initial scarcity of candy bar items. We appreciate your feedback and will use it to improve our services and offerings.Your feedback is invaluable to us, and we take it seriously as we strive to provide exceptional experiences for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of service and comfort that you deserve. Thank you for sharing your concerns with us.Kind regards,