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Bewertungen von The Sebel Quay West Suites Sydney

5 out of 5
The Sebel Quay West Suites Sydney
98 Gloucester Street, The Rocks, NSW

Bewertungen

9,2

Wunderbar

1508 von insgesamt 2199 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
542 von insgesamt 2199 Gästebewertungen haben eine Bewertung von 8 - Gut" "
99 von insgesamt 2199 Gästebewertungen haben eine Bewertung von 6 - Okay" "
30 von insgesamt 2199 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
20 von insgesamt 2199 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
the best view
great location, outstanding view
Aufenthalt von 2 Nächten im März 2023
Antwort von Operations Manager am 1. Mai 2023
Dear AnonymousWe very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to looking after you again in the near future. Best wishes,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Freundliche Angestellte, sehr gutes Frühstücksbuffet
Aufenthalt von 3 Nächten im Januar 2020
Antwort von James am 9. Feb. 2020
Thank you for your email and for choosing to stay with us at The Sebel Quay West Suites Sydney for your visit to the area. We are pleased you enjoyed your stay and we hope to see you return to us in the very near future. Kind Regards, James Ferguson General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Der Blick auf den Hafen ist nicht zu toppen! Die zentrale Lage ist super!
Aufenthalt von 4 Nächten im Dezember 2019
Antwort von James am 8. Jan. 2020
Thank you for your review and feedback following your recent stay with us at The Sebel Quay West Suites Sydney. We are thrilled you enjoyed your stay and look forward to welcoming you back again in the very near future. Kind Regards, James Ferguson General Manager

8/10 – Gut

Eva

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2019
Antwort von James am 11. Dez. 2019
Dear Eva, Thank you for your email and feedback following your stay with us at The Sebel Quay West Suites Sydney. We appreciate your choice to stay with us and hope to see you return to us again in the very near future. Kind Regards, James Ferguson General Manager

10/10 – Hervorragend

Rolf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2019
Antwort von James am 23. Okt. 2019
Dear Rolf, Thank you for your review and choosing to stay at The Sebel Quay West Suites Sydney, We are pleased you enjoyed your stay and hope to see you again soon. Kind Regards, James Ferguson General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schöne Lage direkt an Rocks. Wunderbares und individuelles Frühstück mit klasse Eiergerichten. Herrlicher Pool mit Aussicht.
Aufenthalt von 3 Nächten im Juli 2019
Antwort von James am 1. Aug. 2019
Thank you for your review and feedback following your stay with us at Quay West Suites Sydney. We are pleased you enjoyed your stay and we look forward to welcoming you back again soon. Kind Regards, James Ferguson General Manager

10/10 – Hervorragend

Jola, Niederkassel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
tolle Unterkunft!! man ist in der 1. Reihe , ganz nah an dem Sehenswürdigkeiten !!! Super Aussicht!! Jederzeit wieder !!
Aufenthalt von 3 Nächten im Februar 2019
Antwort von James am 7. Juni 2019
Dear Jola, Thank you for your review and choosing to stay at Quay West Suites Sydney. We are pleased you enjoyed your stay and we look forward to welcoming you back again in the very near future. Kind Regards, James Ferguson General Manager

8/10 – Gut

Christian

Mit dem Partner gereist
Gut: Sauberkeit
Perfekt lage. Alles fussläufig erreichbar. Idealer Ausgangspunkt.
Aufenthalt von 3 Nächten im März 2019
Antwort von James am 25. März 2019
Dear Christian, Thank you for your review and feedback following your stay with us at Quay West Suites Sydney. We value your choice to stay with us and hope to see you return to us again in the near future. Kind Regards, James Ferguson General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Appartement mit Aussicht
Blick aus dem Zimmer war Weltklasse, nicht zu toppen.
Aufenthalt von 4 Nächten im Juli 2018
Antwort von Cleo am 15. Aug. 2018
Dear Mickey, Thanks for your review and choosing to stay at Quay West for your recent stay with us. We look forward to seeing you again soon. Kind Regards, Cleo Seaman General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Urlaub für 4 Nächte tolle Aussicht auf die Opera und Brücke.große Zimmer sehr zentral gelegen .Pool am Dach
Aufenthalt von 4 Nächten im Februar 2018
Antwort von Cleo am 28. Feb. 2018
Thank you for your review and choosing to stay at Quay West for your recent stay. We appreciate your review and hope to see you again soon. Kind Regards, Cleo Seaman General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel befindet sich in Zentrumsnähe. Wir hatten einen tollen Blick auf die Sydneyoper und die Harbour Bridge. Viele Sehenswürdigkeiten, Museen, Parkanlagen und Shoppingcenter kann man zu Fuß erreichen.
Aufenthalt von 5 Nächten im Oktober 2017
Antwort von Cleo am 27. Okt. 2017
Thank you for your review and choosing to stay at Quay West Suites Sydney. We look forward to seeing you again soon. Kind Regards, Cleo Seaman General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful place next to Circular Quay !
Great view, cool location next to Sydney Opera! Restaurants around. Breakfast we cannot recommend.
Aufenthalt von 4 Nächten im August 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Wunderbarer Blick auf Oper und Harbour Bridge
Etwas in die Jahre gekommene Apartments aber sehr sauber und der Blick entschädigt für ales! In der Summe zu empfehlen, gute Lage.
Aufenthalt von 4 Nächten im Juli 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Luxuswohnung mit toller Aussicht
Tolle Lage und Aussicht, nicht zu toppen! Sehr bequeme Betten, gemütliches Wohnzimmer mit atemberaubender Aussicht auf Opernhaus und Brücke.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
sehr gute Lage mit toller Aussicht

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
toller aufenthalt

10/10 – Hervorragend

0815travelqueen, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Traumhafter Blick auf Harbour Bridge / Opera House
Tolles Apartment in 1a-Lage im Stadtteil The Rocks. Circular Quay und die Innenstadt sind gut fußläufig zu erreichen. Ideal für einen Aufenthalt mit Familie, da 2 Schlafzimmer und Ausziehbett im Wohnbereich.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Atemberaubende Aussicht Tag und Nacht
Wir wohnten 4 Tage im 15 Stock in einem 2-Zimmer-Appartment und genosssen die Aussicht auf den Hafen, die Oper und die Harbour-Bridge mit den kletternden Touristen; morgens den Sonnenaufgang und von einem Schlafzimmer den Sonnenuntergang. Dir Lage ist sehr zentral, alles in Fussnähe zu erreichen. Tipp: wenn man von der Rezeption in die Parkgarage hinunterfährt ist der Weg ins Zentrum noch kürzer. Superfreudliches und hilfsbereites Personal.

10/10 – Hervorragend

Michael, Hamburg

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
"Zimmer mit Aussicht"
Der Blick auf Harbour Bridge und Oper ist fantastisch - und das hat seinen Preis. Apartments sehr komfortabel, die Einrichtung etwas in die Jahre gekommen.
Antwort von Joleen Hurst am 17. Dez. 2014
Thank you for your review. Regards, Joleen Hurst General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Joleen Hurst am 5. Juli 2014
THank you for your review!

10/10 – Hervorragend

Beate, Frankreich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Lage!!!
Dieses Hotel ist sehr zu empfehlen. Die Lage ist super und die Aussicht auf den Hafen einzigartig. Die Zimmer sind ebenfalls einzigartig, sehr sauber und toll ausgestattet.

10/10 – Hervorragend

Kuldeesh

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The sebel was a well maintained aparthotel with a fabulous view of the harbor. It was only a 7 minute walk to circular quay and less than 15 minutes to either the harbor bridge or opera house.
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

Sumi

Aufenthalt von 3 Nächten im Mai 2024
Antwort von Tissa Wickramasuriya am 26. Mai 2024
Evening Sumi,Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. 'At The Sebel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. It is our hope to welcome you again in the near future. Sincerely, Tissa Wickramasuriya Operations Manager

10/10 – Hervorragend

Ludovic

Mit dem Partner gereist
very nice spacious and well equipped apartment. view of the bridge. the leisure area on the 23rd floor is good for the swimming pool and spa. On the other hand, the gym is much less equipped than hotels in this category.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Tissa Wickramasuriya am 14. Mai 2024
Good afternoon Ludovic,Thank you for taking the time to share your recent experience at The Sebel Quay West Suites Sydney. At The Sebel, we strive to provide a superior service for every customer; therefore, your feedback is very important to us. It is our hope to welcome you again in the near future.Sincerely, Tissa Wickramasuriya Operations Manager

10/10 – Hervorragend

Craig

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent Hotel to stay at. Location is great. Staff great to and the pool views are awesome.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tissa Wickramasuriya am 23. Apr. 2024
Dear Craig,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

6/10 – Okay

HARISH RAJ

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Ausstattung
There are a few misleading descriptions about this place on the website which costed my stay dearly! Firstly and most importantly, although it has parking, IT IS ONLY FOR VALET!! Meaning, you couldn't go and park in their car park if you rented a car, where it mentions a car park is available. Parking is $75.00/day. Parking at the closeby Wilson parking was $70.00/day. Secondly, the breakfast isn't a buffet. The only items which are available for buffet are cereals and drinks, and 1 choice of breakfast which is offered from the menu. While doing the booking however, it was mentioned "Buffet Breakfast" on the Expedia site. View from the room was exceptional nonetheless.
Aufenthalt von 5 Nächten im April 2024
Antwort von Tissa Wickramasuriya am 20. Apr. 2024
Good afternoon Harish,Thank you for taking the time to tell us about your experience at The Sebel Quay West Suites Sydney. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore we appreciate you sharing your concerns.I will ask our team to review our Expedia page to ensure there is clarity in our available services , and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Tissa Wickramasuriya Operations Manager

6/10 – Okay

Yaro

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Overall the hotel was good, staff were friendly and helpful. The room itself was showing its age, carpet in the room could use updating, a bit of paint bubbling along the baseboards, etc. The guest wifi SUCKED, and in this day and age there is no reason for that, they need to invest money to improve it. We probably wouldn’t stay there again because of how poorly wifi performed. Nothing more frustrating than trying to connect over and over again or getting kicked off when you’re trying to look at a restaurant menu, it’s 2024 or goodness sakes… would have given it 4 stars had it not been for the wifi issues.
Aufenthalt von 4 Nächten im April 2024
Antwort von Tissa Wickramasuriya am 17. Apr. 2024
Dear Yaro,Thank you for taking the time to tell us about your experience at The Sebel Quay West Suites Sydney. 'I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are working with our provider to taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

Tenille

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Wonderful location with amazing views. Very comfortable stay in our apartment thank you
Aufenthalt von 1 Nacht im April 2024
Antwort von Tissa Wickramasuriya am 17. Apr. 2024
Dear Tenille,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

Linda

Gut: Sauberkeit und Zustand der Unterkunft
A great view of The Rocks, harbour and the opera house. Room was spacious and had everything we needed. Nice breakfast in the restaurant.
Aufenthalt von 4 Nächten im März 2024
Antwort von Operations Manager am 15. Apr. 2024
Dear LindaWe very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

Clinton

Gut: Sauberkeit und Zustand der Unterkunft
Was great
Aufenthalt von 5 Nächten im März 2024
Antwort von Operations Manager am 11. Apr. 2024
Dear Clinton,We very much appreciate your comments regarding your stay at the Sebel Quay West Suites Sydney.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kind Regards,Tissa WIckramasuriyaOperations Manager

8/10 – Gut

peter

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Operations Manager am 11. Apr. 2024
Dear PeterWe very much appreciate your comments regarding your stay at the Sebel Quay West Suites Sydney.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WIckramasuriyaOperations Manager

10/10 – Hervorragend

Christopher

Aufenthalt von 9 Nächten im März 2024
Antwort von Operations Manager am 14. Apr. 2024
Dear Christopher,We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

MEGUMI

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
窓からの眺めが最高です。キッチンも食洗器も洗濯機も清潔でした。週末は花火が見れました。トラブルの対応もスタッフさんが快く解決してくれました。シドニーに行くときはまたこのホテルを予約します。
Antwort von Tissa Wickramasuriya am 27. März 2024
Dear Megumi,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney and it is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

8/10 – Gut

Paul

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Our stay at The Sebel Quay was wonderful with the exception of a few cleanliness issues in our room. It is a 5 star property and the room had been renovated but other areas such as the pool area have not been updated yet and although enjoyable and fun, the pool does need time upkeep. The staff was super friendly and check in/out was a breeze. The servers for breakfast were exceptional and the food was amazing. Such great service and value there. The location was close to Circular Quay/Opera House/Harbour Bridge and very close to light rail transit. The area was safe and there were plenty of walkable dining options. We would stay again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Tissa Wickramasuriya am 25. März 2024
Dear Paul,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

2/10 – Ungenügend

Jason

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stayed 3 nights at the property and experience most of the amenities that the hotel offered. One issue which resulted in a negative stay. Room was large for a family of 3 with a young child. Space to run around or relax. The living room and kitchen were very dated, but were still very clean. Kitchenette had all small wears required to cook basic meals. Pool was lovely and well maintained. Great view and a nice size. Our biggest and most frustrating challenge came from the WiFi. It continuously cut-out throughout our stay. Regardless of multiple calls to the front desk, communicating in person, and multiple conversations with the hotel's internet provider, our issue was never resolved. If you don't require internet for your trip, then this hotel is great. If you are like our family who were travelling internationally with a 3 year old, that requires internet to check into their flights, arrange transportation with a company for child seat, download movies for our flights, or general screen time, then don't stay at this property. There was absolutely no reason why this was not resolved. Best part, I had to make a local phone call to book my child seat taxi as I could not book it online. Was ultimately charged for the local call when I checked out. Although the charge was inexpensive, the fact that I had to pay was atrocious, even after one of the assistant managers knew I made the call. This is poor and inexcusable customer service.
Aufenthalt von 3 Nächten im März 2024
Antwort von James Ferguson am 27. März 2024
Dear Jason,Thank you for taking the time to tell us about your experience at The Sebel Quay West Suites Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are working with our provider to taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, James Ferguson, General Manager

10/10 – Hervorragend

Maryorie

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
The valet parking was a great feature! The view was absolutely amazing of the Sydney Harbor and Opera House, the location was great and my daughter really enjoyed the pool and jacuzzi on the 23rd floor. Which had an amazing view as well.
Aufenthalt von 2 Nächten im März 2024
Antwort von Tissa Wickramasuriya am 25. März 2024
Dear Maryorie,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

Scott, Sunrise Beach

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very walkable to the cruise terminal. We had 4 suitcases and had no problem.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Tissa Wickramasuriya am 14. März 2024
Dear Scott,We very much appreciate your comments regarding your stay at the The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

8/10 – Gut

Darrell

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 3. März 2024
Dear Darrell,Thank you for taking the time to tell us about your experience at The Sebel Quay West Suites Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At The Sebel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

Elena

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Spacious suite, we had the city view but it was still great and had all necessary amenities. The interior is little dated but overall good bed, kitchen, shower, etc. The staff were helpful, and the neighborhood is excellent. The onsite restaurant is actually on the second floor (had good breakfast but no alcohol during) and there is a pool area/balcony with a view of the harbor which was very nice for photos
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Operations Manager am 22. Feb. 2024
Dear Elena,We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

Antonnia

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Wonderful location
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Operations Manager am 19. Feb. 2024
Dear Antonnia,We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Everything was great except the Wi-Fi was unreliable and had to reset often. Staff was very helpful and friendly. The view was incredible!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Operations Manager am 18. Feb. 2024
Dear Michael,We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

Paul

Gut: Sauberkeit und Komfort des Zimmers
Sydney Breakaway
Had a nice few days in the Sebel Quay west suites Sydney. All very clean comfortable and spacious with good communication and assistance Only dislike was the king bed being two beds put together, you have a join in the middle which spoils some comfort, the bed its self was very clean and overall very comfortable, Thankyou for a nice stay.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Operations Manager am 18. Feb. 2024
Dear Paul,We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

Ramandeep

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Tissa Wickramasuriya am 21. März 2024
Dear Ramandeep,We very much appreciate your feedback regarding your stay at the The Sebel Quay West Suites Sydney I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

William

Aufenthalt von 5 Nächten im Januar 2024
Antwort von Operations Manager am 6. Feb. 2024
Dear William,We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

Dmitry, Swampscott

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very spacious and clean room
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Operations Manager am 4. Feb. 2024
Dear Dimitri,We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

Mark

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Everything advertised was exact. The view from our room over the Harbour Bridge and the Opera House was amazing. Then from the pool area was something else. Room service meal was excellent. Thank you Sebel Quay West team very special.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Operations Manager am 4. Feb. 2024
Dear Mark,We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

William

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Operations Manager am 30. Jan. 2024
Dear WilliamWe very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

LISA

Gut: Sauberkeit und Zustand der Unterkunft
Great property within walking distance to the bridge and opera house.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Operations Manager am 30. Jan. 2024
Dear LisaWe very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.Your comments regarding Housekeeping are well noted and I have addressed this with the Executive Housekeeper. I am sorry for what you experienced, this is not our usual standard and have been addressed accordingly. I will share the rest of your comments with the respective. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager

10/10 – Hervorragend

A

Gut: Sauberkeit und Komfort des Zimmers
Simply the best place to stay in Sydney
Can't speak too highly of this property. We spent 6 nights there and everything was faultless. The location is great, just a few minutes walk from the bridge, the opera and circular quay and there is an abundance of restaurants and bars nearby. Definitely will book again next time we are in Sydney.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Operations Manager am 28. Jan. 2024
Dear A,We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tissa WickramasuriyaOperations Manager