Lobby
Verfügbarkeit prüfen

Bewertungen von PARKROYAL Parramatta

4.5 out of 5
PARKROYAL Parramatta
30 Phillip Street, Parramatta, NSW

Bewertungen

8,6

Hervorragend

529 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
312 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
96 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
36 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
32 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Mark

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 17 Nächten im März 2021
Antwort von Nainesh am 21. Apr. 2021
Dear Mark, Thank you for taking the time to complete this survey and for scoring our service and amenities so highly. The feedback you provide is important to us, and it is gratifying to know that your experience staying with us at the PARKROYAL PARRAMATTA was so positive. We look forward to welcoming you back to the hotel, where we trust your experience will again be an enjoyable one. Kind Regards, Nainesh Patel Assistant Front Office Manager

10/10 – Hervorragend

Karl-Heinz, Friedrichshafen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolles Hotel in top Lage. Wir haben uns rundum wohlgefühlt.
Aufenthalt von 5 Nächten im Februar 2019
Antwort von Michael am 25. März 2020
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Michael Donelan Assistant Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Hans Joachim Rooms Division Manager am 4. Jan. 2020
Thank you for completing this survey. The feedback you have provided helps us to develop the services and amenities we have to offer and as such it is greatly appreciated. We hope to welcome you back to the PARKROYAL PARRAMATTA again in the near future. Kind Regards, Hans Joachim - Rooms Division Manger

10/10 – Hervorragend

Megan

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
Easy check in Reception staff were very welcoming and helpful Great spot close to Main Street with lots of eating options
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Tonya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were in the new part of the building which was very nice however even on the fifth floor the street noise was noticeable.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von James am 26. Mai 2024
Dear Tonya,Thank you for the great feedback of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

8/10 – Gut

Varma

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place to stay.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von James am 26. Mai 2024
Dear Varma,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Nicholas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Donna am 20. Mai 2024
Dear Nicholas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Donna MoloneyFront Office Manager

4/10 – Schlecht

Neelam

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Car parks are terrible
Aufenthalt von 3 Nächten im März 2024
Antwort von James am 30. Apr. 2024
Dear Neelam,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies for this. It is always our hope that our guests leave the hotel after having a positive experience, however it appears in this case we have let you down. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager

2/10 – Ungenügend

yasser

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very poor condition and not clean
Aufenthalt von 2 Nächten im April 2024
Antwort von James am 30. Apr. 2024
Dear Yasser,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies for this. It is always our hope that our guests leave the hotel after having a positive experience, however it appears in this case we have let you down. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Palwinder

Good service,
Aufenthalt von 3 Nächten im April 2024
Antwort von James am 30. Apr. 2024
Dear Palwinder,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Zachary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing stay
Aufenthalt von 1 Nacht im April 2024
Antwort von James am 14. Apr. 2024
Dear Zachary, Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

shina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value
Aufenthalt von 1 Nacht im März 2024
Antwort von James am 3. Apr. 2024
Dear Shina,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

shina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von James am 3. Apr. 2024
Dear Shina,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

2/10 – Ungenügend

Maxine Rani

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We lost a night of sleep due to noisy neighbours
Aufenthalt von 2 Nächten im März 2024
Antwort von Emil am 1. Apr. 2024
Dear Maxine Rani,Thank you for sharing your feedback about your recent stay at PARKROYAL Parramatta. We're disappointed to hear that your stay was negatively impacted by noisy neighbors, resulting in a lost night of sleep.Ensuring our guests have a comfortable and peaceful stay is very important to us. We apologize for any inconvenience caused by the noise disturbance. We would like to learn more about your experience. Did you have the opportunity to contact our front desk staff to address this issue during your stay? If so, please provide us with more information so we can investigate and take appropriate measures.Your feedback is valuable to us, and we appreciate you bringing this matter to our attention. We hope to have the opportunity to welcome you back for a more restful stay in the future.Warm regards,Emil LazgiyevGuest Service ManagerPARKROYAL Parramatta

10/10 – Hervorragend

Lishan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed in a premier king corner suite which was huge! I loved the small window from the bath to the living room where i could relax but also watch a bit of tellie. Service and staff are fantastic and so nice. I would definitely recommend
Aufenthalt von 1 Nacht im März 2024
Antwort von James am 25. März 2024
Dear Lishan,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Simun

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not far from the function i was out
Aufenthalt von 2 Nächten im März 2024
Antwort von James am 25. März 2024
Dear Simun,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Adam

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, modern & overall very enjoyable.
Aufenthalt von 1 Nacht im März 2024
Antwort von James am 16. März 2024
Dear Adam,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

6/10 – Okay

Danielle

Mit der Familie und kleinen Kindern gereist
Location of accommodation is great but the hotel seems slow and no one really knows what is going on. We spent 35 minutes standing in the queue to check in. Got to our room and within a couple of minutes house keeping was knocking on the door to make it up. Came back five minutes later knocking again. No towels at the pool. Pool water very low. I'd expect this lack of attention to detail immediately after covid but 2 years on isn't really good enough. Wouldn't stay again.
Aufenthalt von 1 Nacht im März 2024
Antwort von James am 10. März 2024
Dear Danielle,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies for this. It is always our hope that our guests leave the hotel after having a positive experience, however it appears in this case we have let you down. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Luka

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location in Parramatta. Wonderful rooms.
Aufenthalt von 1 Nacht im März 2024
Antwort von James am 7. März 2024
Dear Luka,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

6/10 – Okay

Cassandra

Gut: Personal & Service und Ausstattung
For what you pay this place is overrated
Aufenthalt von 1 Nacht im Februar 2024
Antwort von James am 2. März 2024
Dear Cassandra,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies for this. It is always our hope that our guests leave the hotel after having a positive experience, however it appears in this case we have let you down. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von James am 1. März 2024
Dear Lisa,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

8/10 – Gut

Naomi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay - very clean.
Overall a really nice stay. Very clean- All staff very friendly and helpful. Lovely bar/drinks area. Room service pricey with average food. The rooms and hallways ect are a little dated but very clean and functional. Pool clean. My only complaint is the carpark- it was great location wise- it was under the hotel- parks were very tight- then I was overcharged and the system never recognised my card. So every time you entered and exited it was a pain. My checkout person was a bit clueless stating he didn’t know some of my charges…. But overall a very pleasant stay. I would book again. Good location. Close to nice restaurants ect.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von James am 2. März 2024
Dear Naomi,Thank you for taking the time to complete our survey. Your responses will help up serve you and our other future guests better. We truly value your feedback and we hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

4/10 – Schlecht

Paul

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The Park Royal is in a good location next to Church Street and Restaurants, but the majority of the hotel is older and these olde rooms are not up to the standard you would expect when they are charging a premium 5 star rate, you can get much better value elsewhere. Also, had breakfast in Hotel Restaurant, was just okay, is all I can say, eggs had no flavour, better breakfast options are 50m down the road at COPA or Farnkie Bs. The Hotel also massively increase their rates (x3 for the Taylor Swift concert) when there are major events on so be wary.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von James am 2. März 2024
Dear Paul,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies for this. It is always our hope that our guests leave the hotel after having a positive experience, however it appears in this case we have let you down. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Natalie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
👍👍👍
Aufenthalt von 1 Nacht im Februar 2024
Antwort von James am 1. März 2024
Dear Natalie,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Emma

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great spot great room great distance to public transport
Aufenthalt von 1 Nacht im Februar 2024
Antwort von James am 1. März 2024
Dear Emma,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Diane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay. Would have liked choice of gluten free bread and cereals.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von James am 2. März 2024
Dear Diane,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and we have discussed your comments on gluten free choices to the restaurant management. We hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

6/10 – Okay

Erin

Mit der Familie gereist
Staff were fine when serving you. Weren’t overly attendantive, didn’t say hello when walking past reception. The foyer was dirty with leaves and debris. The room was clean as expected.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von James am 2. März 2024
Dear Erin,We highly appreciate that you took the time to share your feedback from your recent stay. Your satisfaction is our utmost priority and we hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Aila

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Emil am 23. März 2024
Dear Aila,Thank you for choosing to stay with us at PARKROYAL Parramatta and for taking the time to leave us such a positive review! We are delighted to hear that you had a fantastic experience with us.It is always rewarding for our team to receive such positive feedback, as we strive to provide all our guests with exceptional service and a memorable stay.We hope to have the pleasure of welcoming you back to our hotel in the near future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words and for choosing PARKROYAL Parramatta.Warm regards,Emil LazgiyevGuest Service ManagerPARKROYAL Parramatta

6/10 – Okay

kyle

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Staff are great but the property is a bit outdated and not maintained very well.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von James am 23. Feb. 2024
Dear Kyle,Thank you for taking the time to complete our survey. Your responses will help up serve you and our other future guests better. We truly value your feedback and we hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I would stay here on my next trip to Sydney
Aufenthalt von 3 Nächten im Februar 2024
Antwort von James am 21. Feb. 2024
Dear David,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

8/10 – Gut

Dan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel in a great part of Sydney
Aufenthalt von 2 Nächten im Februar 2024
Antwort von James am 18. Feb. 2024
Dear Dan,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Angela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A really nice place to stay on the short term. The night life is really fun in parramatta. Great facilities and great staff
Aufenthalt von 1 Nacht im Februar 2024
Antwort von James am 18. Feb. 2024
Dear Angela,Thank you for sharing your experience at PARKROYAL Parramatta. I am happy that our location was perfect for your travel purpose and delighted to see that you had an exceptional experience with our team and facilities. We are proud of our customer service and I am happy that you were well looked after during your stay. We hope to welcome you back to PARKROYAL Parramatta very soon. Kind regards,James ArbizoGuest Services Manager

6/10 – Okay

Melissa M R

Mit dem Partner gereist
Stayed for the convenient location to Parramatta Park for an event. The room is overdue for a reno. As you soon as you open the door your a hit with a strong overwhelming musty/ sewage smell. Some stains on the walls and on the couch. No powerpoint by bed to charge your phones unless you unplug the lamps. Overall great parramatta location average rooms
Aufenthalt von 2 Nächten im Februar 2024
Antwort von James am 15. Feb. 2024
Dear Melissa, We are extremely grateful that you took the time to send us your feedback about your recent stay. It has given us great insights to help us improve and serve you and our other future guests better. We hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

6/10 – Okay

Pui Yue

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 6 Nächten im Februar 2024
Antwort von James am 15. Feb. 2024
Dear Pui,We are extremely grateful that you took the time to send us your feedback about your recent stay. It has given us great insights to help us improve and serve you and our other future guests better. We hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

OFUCHI

good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von James am 13. Feb. 2024
Dear Ofuchi,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Saumil

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Emil am 23. März 2024
Dear Saumil,Thank you for choosing to stay with us at PARKROYAL Parramatta and for taking the time to leave us such a positive review! We are delighted to hear that you had a fantastic experience with us.It is always rewarding for our team to receive such positive feedback, as we strive to provide all our guests with exceptional service and a memorable stay.We hope to have the pleasure of welcoming you back to our hotel in the near future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words and for choosing PARKROYAL Parramatta.Warm regards,Emil LazgiyevGuest Service ManagerPARKROYAL Parramatta

8/10 – Gut

Ben

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jade am 11. Feb. 2024
Dear BenThank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Jade HannonAssistant Manager

8/10 – Gut

Gregory

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A very nice place for our 1 night stay. Close to lots if eateries and transport. Definitely will stay again
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jade am 11. Feb. 2024
Dear Gregory,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Jade HannonAssistant Manager

10/10 – Hervorragend

Seluvaia

Aufenthalt von 3 Nächten im Februar 2024
Antwort von James am 10. Feb. 2024
Dear Sione,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

4/10 – Schlecht

Shona

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
No complaints on the room - loved it However- Did an online booking to stay at this venue which included the full package (car park and breakfast) for 2 days. The 2 days of our breakfast we were told our breakfast was not included with our stay Very frustrating. On leaving the venue we were going to be charged for our car park because it didn’t show in their system we had a package included. Again - frustrating! There was NO staff communication in regards to our booking - it was such a frustrating and stressful experience communicating with staff explaining to them that I didn’t have to pay for breakfast and car park even when I showed them my online booking with everything included - Not happy
Aufenthalt von 2 Nächten im Februar 2024
Antwort von James am 10. Feb. 2024
Dear Shona,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies that your experience with our Reception Team was not up to our usual high standard of service. At PARKROYAL Parramatta we always seek out opportunities for improvement, so your feedback is highly valued by our team. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager

6/10 – Okay

Susan

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
No microwave
Aufenthalt von 2 Nächten im Februar 2024
Antwort von James am 10. Feb. 2024
Dear Susan,We highly appreciate that you took the time to share your feedback from your recent stay. Unfortunately we do not have microwaves in the room but we do offer heating food at reception. Hopefully it did not affect your overall stay and we hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Luke

Geschäftlich gereist
Gut: Ausstattung
Fantastic
Aufenthalt von 1 Nacht im Januar 2024
Antwort von James am 30. Jan. 2024
Dear Luke,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

6/10 – Okay

Dilpreet

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Januar 2024
Antwort von James am 30. Jan. 2024
Dear Dilpreet,Thank you for taking the time to share your experience with us. Your feedback helps us improve our facilities and services and we hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

10/10 – Hervorragend

Doris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff are amazing helpful courteous. Rooms are clean comfortable
Aufenthalt von 2 Nächten im Januar 2024
Antwort von James am 30. Jan. 2024
Dear Doris,Thank you for sharing your experience at PARKROYAL Parramatta. I am delighted to see that you had an exceptional experience with our team and facilities and that you found the room comfortable. We are proud of our customer service and I am happy that you were well looked after during your stay. We hope to welcome you back to PARKROYAL Parramatta very soon. Kind regards,James Arbizo

6/10 – Okay

Rajen

Aufenthalt von 1 Nacht im Januar 2024
Antwort von James am 10. Feb. 2024
Dear Rajen,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

6/10 – Okay

Robert

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I requested the room because it was advertised as sound proof far from it All the facilities in the rooms are seriously dated including no usb charging except from the clock radio The bed was one of the most uncomfortable I have slept in in years
Aufenthalt von 2 Nächten im Januar 2024
Antwort von James am 21. Jan. 2024
Dear Robert,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies for this. If you were unhappy with any aspect of your room, the staff at our 24 hour reception are able to assist in rectifying any issues brought to our attention during your stay and can also offer a room move. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager

6/10 – Okay

Ahmed

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von James am 16. Jan. 2024
Dear Ahmed,Thank you for taking the time to share your experience with us. Your feedback helps us improve our facilities and services and we hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager

8/10 – Gut

pieta

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly reception, lovely entrance, good parking. Our room was spacious.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von James am 16. Jan. 2024
Dear Pieta,Thank you for sharing your experience at PARKROYAL Parramatta. I am delighted to see that you had an exceptional experience with our team and facilities and that you found the room comfortable. We are proud of our customer service and I am happy that you were well looked after during your stay. We hope to welcome you back to PARKROYAL Parramatta very soon. Kind regards,James ArbizoGuest Services Manager

8/10 – Gut

Ljiljana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im Januar 2024
Antwort von James am 13. Jan. 2024
Dear Ljiljana,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager

8/10 – Gut

Keith

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close to many restaurants. Ferry to Circular Quay is a couple of blocks away. The new metro station is around the corner. Great position for everything we needed.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jade am 12. Jan. 2024
Dear Keith,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,Jade HannonAssistant Manager