Finde Swan Pool and Leisure Centre Hotels

„Dog friendly rooms are on ground floor. These aren't comparable to other standard rooms, but charged at same rate plus an additional £20 cleaning charge. Our room was basically furnished with painted plain MDF wardrobe in corner. Window was open in all these rooms presumably to help with smell. Carpets we're stained and smell was very noticeable when windows closed. Despite these comments to reception, we were still charged the additional cleaning fee.“

„Clean and very friendly staff. Unfortunately was a noisy stay. My room looked over the pub garden and the windows are old sash windows with a poor seal, so I could hear the pub garden revellers until closing.“

„The room was a little tired and dirty. The bathroom has not been cleaned well. There were hairs in the tub and marks/dirt on the toilet seat and around the sink area. The front desk staff were pleasant enough, though at check in I was told I owed £40 but I’d already paid the full amount. The redeeming part was the breakfast- good food and friendly staff. “

„I wouldn’t really say I’m a fussy person, I can put up with a lot and I’m quite resilient but my ‘stay’ at The Jersey Arms hotel was a very good way to force some impromptu character development and really make me contemplate a lot of my life choices. Being honest the receptionist was a sweetheart and did the best that they could, but the hotel was a different story entirely. From the moment I walked into my room the very strong potent smell of damp and mould hit me like a wall, before realising ...

„Reinhald“

„Everything was great“

„From the moment we arrived the staff couldn’t do enough for us. They let us check in even though we were slightly early and they changed the room to a ground floor one so we didn’t have to climb the stairs. The room was perfect. Clean, spacious and welcoming. The staff in the restaurant were friendly and nothing was too much trouble. We felt spoilt. We had friends join us the first evening for a meal and they too were very impressed, Our friends live locally and had never been before but I am ...

„We were allocated rooms in the annex in Paddock, the water pressure in the shower was not satisfactory and took a long time to heat up. Unfortunately this was identified too late to raise with the hotel team as the booking was for just one night's stay. Breakfast was superb and the staff were extremely helpful.“