Dear Reinhard Haider, I was most concerned to read your feedback and regret your experience during your recent stay at the Grand Pacific Hotel. It is always a disappointment to the team to receive negative feedback as all of us are very proud of the services and facilities that we offer at the Grand Pacific Hotel, and we really do want all of our guests to have a memorable (for the right reasons!) visit. Please accept my most sincere apologies for the inconvenience, and my assurances that your comments will be discussed in detail with the team to better help avoid a recurrence. On the breakfast buffet we have a juice extractor & fresh juice station along with 2 types of cheese and types of cold meat. Regrettably the day you joined us for breakfast there was an issue with the bakery and only sliced bread available, however generally there is around 6 types of freshly baked breads. Please note that your feedback is extremely valuable to us. We use comments, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Vinaka and regardsLachlan WalkerArea General Manager South Pacific

Thank you for staying with us.

Dear Sweet,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Cynthia,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.

Dear Jesus,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Emma,Thank you so much for your kind review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.

Dear Shalendra,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.

Dear Jennifer,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.

Dear Asha,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Richard,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Andrew,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Jairo, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Sami, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Jennifer, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Sailesh,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Hitesh,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.

Dear Vineet, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Saras,I was delighted to read how much you and your wife enjoyed your stay with us!Many thanks for taking the time to pass on your feedback. I am happy to hear that you had an amazing stay and both our products and services were to your liking. We look forward to welcoming you back to Grand Pacific Hotel in the not too distant future.

Dear Natalie,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Jun, Thank you for your 4 star review. The team at the Grand Pacific Hotel appreciates your rating.

Dear Arun,Thank you for sharing your recent experience at the Grand Pacific Hotel.Clearly, we fell short of your expectations, and I would like to extend my sincere apologies for the undoubted disappointment that resulted. All of us at the Grand Pacific Hotel are very proud of the services and facilitates that we strive to offer our guests.I do hope that we will have the opportunity of welcoming you back to the Grand Old Lady.

Dear Jo-Anne, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Ismaila,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Gon,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Eunjeong,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Shabnam,Thank you for sharing your recent rating at the Grand Pacific Hotel. We regret your disappointment and surprised to read the overall experience as we note on check out when asked how your stay was you there was no indication you had not enjoyed your stay or there were any issues. Please know that your feedback is extremely valuable to us, and we would like to know in which areas we did not exceed your expectations. We use feedback to continuously make changes to our brand to improve the guest experience, please reach out to Nancy Chute our Hotel Services Manager to discuss your stay.We hope that you will give us the opportunity to serve you again in the future.

Dear Dax,I was greatly concerned to read your recent review of Grand Pacific Hotel. Clearly, we fell short of your cleanliness expectations, and I would like to extend my sincere apologies for the undoubted disappointment that resulted. All of us at the Grand Pacific Hotel are very proud of the services and facilities that we strive to offer our guests and I can assure you that your comments have been reviewed and discussed in detail with the team. Upon checking out our Guest Service Agent noted that you did not give any feedback however, we felt that was an opportunity to let us know your overall stay experience. Furthermore, our team was able to give you an early check-in as well as an upgrade to our Premier Ocean View room. Please accept my most sincere apologies for the inconvenience We hope that you will give us the opportunity to serve you again in the future.

Dear Anu,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Emma,Thank you so much for your kind review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.

Dear Adam,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Christine,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Andrew,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

Dear Robin,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

Dear Robin,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Nathalie, Thank you for your 3 star rating. Also, know that your rating is extremely valuable to us. We use rating such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Dear Roselyn,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

Dear Shailen, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Kempson,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Abel,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Clifford,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Eathan, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Robin, Thank you for sharing your recent experience at the Grand Pacific Hotel. We look forward to welcoming you back on your next visit to Suva.

Dear Ramiza, Thank you for your 5 star rating, very much appreciated.

Dear Fazila,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Dear Lillian, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.

Bula Vinaka Balveer,Thank you for your 5 star rating, very much appreciated.