Thank you very much for your kind words and great review - we do try very hard to make all our guests comfortable when they stay with us. Kind regards Joanne and Gren

Dear Aaron, we are sorry that you are not satisfied with your stay. If you would like to get in touch with us and share a little bit more details that would be great so we know where we can improve our service to provide our guests with a better experience. We look forward to hearing from you :) Regards, Motel In Nambour

Thank you Philip for Your positive review! We look forward to seeing you again :) Regards, Motel In Nambour

Thank you Brendan for your positive review! We look forward to seeing you again :) Regards, Motel In Nambour

Thank you, Grant!

Hi Peter, thank you for your positive review. I'm glad our staff has been helpful and looking after the guests. The motel recently changed hands and we are doing our best to make improvements. If you ever come up this way again, please give us another go see if it's better than this time :) Kind regards, Motel in Nambour

Dear guest, thank you for your feedback. The motel has just changed hands. We are trying our best to improve the service as well as the facilities. Cutlery is available upon request. We have set up the onsite assistance phone number. Guests can contact the staff onsite for assistance and the phone is monitored 24 hours. We also encourage the guests to contact us direct for the best price. Again we appreciate your feedback and will look into it. We look forward to seeing you again in the future. Regards, Motel in Nambour

thanks so much for this great review.

Hi Anonymous what a shame you couldn't provide your details so I could understand more about your stay. Kind regards Joanne and Gren

Hi there Janelle Thanks so much for your great comments and fantastic rating. Much appreciated. Joanne and Gren

Thanks so much whoever you are. Kind regards Joanne and Gren

Thanks so much for such a great review. Kind regards Joanne and Gren

Hello Sheila We do appreciate you providing such great feedback and also for a great review. We look forward to welcoming you back to Motel in Nambour. Kind regards Joanne and Gren

Hello there and I do recall your booking. We were very happy to be able to upgrade you to a larger family room at no extra cost. You are correct about us not being part of a big chain as we are a small family run business and do all the work ourselves. Just to correct you we do realise that customer service is everything to a smalll operation like ourselves and have proven very successful in this area (refer to other reviews). We make a point of calling guests that have left something valuable in their room. We did not think that a small container with a cut up orange that we found 3 hours after you left was what we classifed as "valuable". We were happy to retrieve this from our bin non the less. Perhaps next time can I suggest that you conduct a quick check of your room to see if you have left any valuables behind as it is your responsibily and not that of the accommodation provider. Kind regards Joanne and Gren

Hello there Anonymous thanks heaps for your great rating and lovely feedback. Kind reards Joanne and Gren

Hi there anonymous - thanks so much for such a great review and it would have been helpful for us to know what room you were in as reviewing anonymously doesn't provide us with any booking details Kind regards Joanne and Gren

Thank you anonymous for your great review. We look forward to welcoming you back next time you need accommodation in Nambour. Kind regards Joanne and Gren

Hi there Anonymous I am not able to tell what room you stayed in to address your comments. Would be great if you could provide your name. Kind regards Joanne and Gren

Hi there Anonymous but I do recall you as our guest. Just for future reference its best to call the motel ahead if you require an early checkin. Its not reasonable to expect other guests to check out early so others can check in before our 2pm check in time (also industry standard I think you will find). Kind regards Joanne and Gren

Hi there Anonymous many thanks for such a great review and for your lovely comments. Kind regards Joanne and Gren

Hi there Anonymous we do appreciate you taking the time to provide such a positive review of your stay with us. Much appreciated. Kind regards Joanne and Gren

Hi there Sky Thanks heaps for your lovely comments and very positive review. Can't ask for better than 5 out of 5. Kind regards Joanne and Gren

Hi there anonymous thanks for your great review who ever you are. Kind regards Joanne and Gren

Thanks so much for your review of your stay with us whoever you are.

Hi there Anonymous we do appreciate your great review and very comprehensive and positive feedback. We hope to see you again. Kind regards Joanne and Gren

Hi there Anonymous Thanks some much for providing such a positive review of your stay with us. Kind regards Joanne and Gren

Hi there Lisa Many thanks for such a great review of your stay with. Keep us in mind next time you need accommodation in Nambour. Kind regards Joanne and Gren

Good morning anonymous - thanks ever so much for your very high rating and lovely feedback. Kind regards Joanne and Gren

Hi there Stacey-Lee We look forward to seeing you again. 10 out of 10 - thanks so much. Kind regards Joanne and Gren

Hi there Anonymous Thanks so much for your great rating whoever you are. Kind regards Joanne and Gren

Hello there Anonymous - thanks so much for your great rating and very positive comments. Kind regards Joanne and Gren

Hi there Anonymous we do appreciate your great rating of your stay with us and for your very positive feedback. Kind regards Joanne and Gren

Hi there Anonymous We love your 5 out of 5 review of your stay with us. Many thanks Joanne and Gren

Thanks ever so much for such a great rating and positive feedback. Kind regards Joanne and Gren

So glad you enjoyed your stay with us. Thank you for your feedback.

Very glad you enjoyed your stay with us and we look froward to welcoming you again. Thank you so much for your feedback.

So glad you liked our property and service. Thank you so much for your feedback.

Hi there Bec Thanks so much for providing feedback. I wished you had let us know when you were here as I have no idea which room you were in. We have a variety of mattresses and its very difficult to please everyone. We very rarely have complaints about mattresses. Pillows and mattresses are a very personal preference. Kind regards Joanne and Gren

Hi there Jade Thanks heaps. We look forward to seeing you again next time there is a tournament in Nambour. Kind regards Joanne and Gren

Thank you so much for such a great review. Can't ask for better than 5 out of 5. Kind regards Joanne and Gren

Hi there Anonymous. I do not think its fair that guests can review accommodation providers without providing their name. As you decided to review anonymously I cannot identify when you stayed or what room you stayed in. Therefore I cannot respond accordingly. What a shame you did not come and see us at reception during your stay. All I can think of is you never left your room therefore we may not have had the opportunity to service your room. But like I said we will never know as you did not provide your name.