Außenbereich

Bewertungen von Sundance Lodge

3 out of 5
Sundance Lodge
3160 Creekside Way, Sun Peaks, BC

Bewertungen

8,6

Hervorragend

127 von insgesamt 261 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
83 von insgesamt 261 Gästebewertungen haben eine Bewertung von 8 - Gut" "
32 von insgesamt 261 Gästebewertungen haben eine Bewertung von 6 - Okay" "
15 von insgesamt 261 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 261 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

9,0/10

Personal & Service

8,2/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Rita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
angenehm
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Robyn GM am 11. Juli 2023
Thank you for taking the opportunity to stay with us, and spend some time in our great village. We appreciate the review.Vielen Dank, dass Sie die Gelegenheit genutzt haben, bei uns zu übernachten und einige Zeit in unserem tollen Dorf zu verbringen. Wir freuen uns über die Bewertung.

6/10 – Okay

Caesar

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Matt

Mit der Familie und kleinen Kindern gereist
Sun Peaks is a great little town. The pubs, restaurants and ice cream shops all had a great vibe and served great food too. Sundance Lodge is in a great location, great staff who made sure our stay was enjoyable, room was clean and comfortable.
Aufenthalt von 3 Nächten im Mai 2024

4/10 – Schlecht

Swetha

Gut: Personal & Service
Aufenthalt von 3 Nächten im Mai 2024

6/10 – Okay

Hidekazu

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Robyn - GM am 21. Mai 2024
The staff of Sundance Lodge appreciate your visit and thank you for your review.

6/10 – Okay

Madhu

Mit der Familie gereist
Gut: Personal & Service
Hotel is quite old and dusty. But overall stay at this hotel was good.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Don

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room was nice Liked the hot tub Lots of dining options
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Robyn GM am 19. Mai 2024
The Staff of Sundance Lodge than you for your recent stay and review. It is great to know you enjoyed our village, we have some of the best small businesses supplying incredible meals.

4/10 – Schlecht

Chelsey

Good
Aufenthalt von 2 Nächten im April 2024
Antwort von Robyn - GM am 8. Apr. 2024
Thank you for your review

8/10 – Gut

Eric, North Salt Lake

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Abdullah am 6. Apr. 2024
HI Eric,Thank you for taking the time to leave us a review of 4/5. Hopefully next time we will get 5/5!

2/10 – Ungenügend

Nicole

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very run down. Only positive is location. Same price as the grant and not even close to as nice. Very dirty room had to move due to conditions. Staff isn’t helpful seem very new
Aufenthalt von 2 Nächten im März 2024
Antwort von Robyn - GM am 1. Apr. 2024
on behalf of Sundance Lodge I appreciate you took the time to rate us and let us know that not all was as expected with your stay. Our housekeeping supervisor did let me know at arrival that they assisted you with a room move due to issues with the initial assigned room, but my team did not let me know you were unhappy with the alternate room or any further issues with your stay.

10/10 – Hervorragend

Joel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent stay
Aufenthalt von 3 Nächten im März 2024
Antwort von Robyn - GM am 1. Apr. 2024
We are pleased you enjoyed your stay and rated us, we hope to welcome you again.

4/10 – Schlecht

Una

Aufenthalt von 1 Nacht im März 2024
Antwort von Robyn GM am 29. Apr. 2024
It seems your stay was not as expected, any feedback you can provide helps us to improve.

10/10 – Hervorragend

XIA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close to the snow area
Aufenthalt von 4 Nächten im März 2024
Antwort von Robyn - GM am 31. März 2024
Thank you for your rating, we are happy you had a great stay!

10/10 – Hervorragend

Yanyan

Aufenthalt von 5 Nächten im März 2024
Antwort von Abdullah am 28. März 2024
Hi Yanya,Thank you for the 5/5 review! We appreciate you taking the time to leave us a review.

10/10 – Hervorragend

Josh

Aufenthalt von 3 Nächten im März 2024
Antwort von Robyn - GM am 14. Apr. 2024
Thank you! We appreciate you took the time to review your stay with us and are delighted you enjoyed it.

4/10 – Schlecht

Cynthia

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
The property is very dated and not well kept. I was there for 3 nights and not sure the stairwell had been vacuumed any of the time - it was pretty bad. However it’s the best location on the mountain, and a good price!
Aufenthalt von 3 Nächten im März 2024
Antwort von Robyn - GM am 25. März 2024
We appreciate your honest review and feedback on our housekeeping will help our team improve all round. Thank you for staying with us.

10/10 – Hervorragend

Brian

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Very close to all the chair lifts, Rental, and restaurants. Too bad there is no AC in room, and only 2 Small windows open for crash air. Gets very hot in the afternoon
Aufenthalt von 6 Nächten im März 2024
Antwort von Robyn - GM am 25. März 2024
Thank you for your review. Like most Sun Peaks Hotels our Lodge only features in room heating. We do add upright fans to assist with air flow, but this year has been a bit unseasonal with warmer than expected Spring Days making it a bit harder to balance the building temperatures.

10/10 – Hervorragend

david

Aufenthalt von 1 Nacht im März 2024
Antwort von Robyn - GM am 12. Apr. 2024
Its wonderful to receive this rating from your stay. Sundance Lodge loves looking after our guests and making sure your stay in the best located hotel in the Village is worth repeating.

6/10 – Okay

jufen

Mit der Familie gereist
Ok
Aufenthalt von 2 Nächten im März 2024
Antwort von Abdullah am 20. März 2024
Hi Jufen,Thank you for taking the time to leave us a review. Hopefully we will be able to get 5/5 next time you stay with us!

6/10 – Okay

jufen

Mit der Familie gereist
Ok
Aufenthalt von 2 Nächten im März 2024
Antwort von Abdullah am 18. März 2024
Hi Jufen,Thank you for taking the time to leave us a review. We would love to make the 3 into 5 next time, hopefully we will see you next time. We apologies for any inconvenience.Thank you.

10/10 – Hervorragend

Jim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a wonderful spot for a ski vacation in an equally wonderful resort. Great room, great shops and great restaurants. Oh, and the best groomed runs in the Rockies.
Aufenthalt von 3 Nächten im März 2024
Antwort von Robyn - GM am 16. März 2024
Wow! Thank you for your great review of your stay at Sundance Lodge! We are thrilled you enjoyed your room, and we really are the best located Lodge in Sun Peaks Village. See you next time!

8/10 – Gut

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great view from our room over the Sundance lift. Direct ski access, hot tub and proximity to the village was great
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Abdullah am 1. März 2024
Hi James,Thank you for taking the time to leave us a 4/5 star review. I hope we can score 5/5 next time you visit us!

10/10 – Hervorragend

TERRI

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Sundance was in the best location. So easy to get everywhere we wanted. Staff was very friendly. There was a miscommunication when we were checking in and Babo was very helpful and got everything fixed in a quick efficient manner. We would definitely stay here again!
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Abdullah am 1. März 2024
Hi Terri,Thank you for taking the time to leave us a review. Yes we are really thankful to have Babo in our team. I will mention the review to him!

4/10 – Schlecht

Mark

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Place completely beat up - room marginally clean upon arrival. No daily room service. Location convenient but noisy all night with groomers beeping right outside door.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Abdullah am 1. März 2024
Hi Mark,I apologies for any inconvenience during your stay. Our team is dedicated to make sure that our guests are having a great time, I will update the housekeeping manager and maintenance manager so that we can work on our flaws.

10/10 – Hervorragend

Jonathan, Surrey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Abdullah am 1. März 2024
Hi Jonathan, Thank you for the 5/5 star! Sundance team appreciates you taking the time to leave us a review/

10/10 – Hervorragend

Melissa

Great stay!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Robyn - GM am 27. Feb. 2024
Thank you! We are delighted that you enjoyed your visit and we look forward to your next stay!

8/10 – Gut

Antonio

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, right next to the Day Lodge, and across from the platters and Sundance chair.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Robyn - GM am 22. Feb. 2024
We love our location too!Glad you had a great stay, and look forward to your next visit.

6/10 – Okay

Mervin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Great location close to the ski hill and village of Sun Peaks, only few minutes of a walk. The Sundance Lodge itself is showing its age all around. Carpets in rooms and hallways and everywhere needs a replacement and appears dirty. No daily services to remove garbage or recyclables. Nothing in hotel or service stands out, only the location
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Robyn - GM am 20. Feb. 2024
Thankyou for your review. We appreciate you taking the time to let us know how we can do better. We are sorry that items like a lack of garbage collection daily impacted your stay. Our front desk team is always on hand to assist with fresh garbage bags and can arrange removal.

8/10 – Gut

Chelsea, Prince george

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful experience. Would recommend!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Robyn - GM am 20. Feb. 2024
Thank you very much for taking the time to review your stay, we are delighted you enjoyed your visit.

2/10 – Ungenügend

Kevin

The room next to ours left their dogs alone in the room from 6 am through the entire day so all we heard was barking all night and all morning. It woke us up our entire stay and made it not relaxing at all. When we complained to the front desk after spending alot of money at this hotel all they had to say was we’re very sorry about that, and did nothing. Would not recommend!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Robyn - GM am 19. Feb. 2024
I am very sorry to read your experience at Sundance Lodge. Our team should have assisted to resolve this matter during your stay, and typically are known to be helpful and responsive when informed of issues. This will be followed up with the staff also to ensure a higher standard moving forward.

10/10 – Hervorragend

Gwen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hot tub didn’t have very good jets, however it was clean, no foam, no chemical smell.Super sized and very comfortable with towels available every day. Thanks!!!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Robyn - GM am 16. Feb. 2024
We are thrilled to receive your review! Our Lodge has one of the largest hot-tubs for hotel size in Sun Peaks! (it has a wonderful view too!). We hope the remainder of your Sundance Lodge experience was just as good!

8/10 – Gut

Deborah

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great ski in/ski out location
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Abdullah am 14. Feb. 2024
Hi Deborah, Thank you for taking the time to leave us a 4 star review. We will work on our services so that its 5 star next time!

10/10 – Hervorragend

Eric

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place, right at the ski hill! Nice kitchenette to make food too.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Robyn - GM am 11. Feb. 2024
Thank you for your marvelous review of your recent stay at our Lodge! The ability to cook meals and keep drinks cold really makes a ski holiday easier, and we have the best location too! See you next visit!

10/10 – Hervorragend

Peter

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Abdullah- FDS am 9. Feb. 2024
Hi Peter, Thank you for taking your time to leave us a feedback! Our team appreciates the 10/10! Thank you for staying with us. -Sundance Lodge Team

8/10 – Gut

Brian

Mit einer Gruppe gereist
Gut: Sauberkeit
I love the accessibility of this property to ski slopes and village. This property needs some upgrades and maintence.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Abdullah- FDS am 9. Feb. 2024
Hi Brian, Thank you for taking your time to leave us a feedback! Hopefully we will be able to get 4/5! Thank you for staying with us. -Sundance Lodge Team

8/10 – Gut

Konstantinos Theodoros

Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Not clean, carpets are gross...in general bad houskeeping. Very dated. Good staff though.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Robyn - GM am 6. Feb. 2024
Thank you for your review. Follow up will occur with our maintenance team and housekeeping to ensure we can provide a better product for all guests.

6/10 – Okay

Urbain

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was too hot
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Robyn - GM am 4. Feb. 2024
We appreciate you bringing this to our attention so we can investigate. Our front desk team are here all the time to assist guests with issues during your stay.

8/10 – Gut

Bryan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay
Our stay was super. The location is the best ski-in/ski-out on the hill. The room was comfy and the kitchen had everything we needed. I was disappointed that I was charged $15/night to park outside in the Resort's Day parking. This was new from our last stay 2 years ago when it was free. The Sun Peaks Resort has gone for this money grab that the hotel can't help but pass on to its guests. My hope is that the hotel will tell the Resort that this parking charge detracting from the Resort's greatness.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Robyn - GM am 3. Feb. 2024
Thank you for your stay review. We have a great location and our aim is to make sure you have the best stay possible in Sun Peaks. We are delighted that you found the kitchen to be well equipped for your needs.Parking fees are certainly an issue we hear about, however they have now been in place year round in Sun Peaks Village since the summer of 2022. Hopefully the amazing Village, top to bottom snow and best location made your vacation overall an amazing experience.

8/10 – Gut

Cheuk Hung Henry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It is very convenient place to ski in / out. One of chair lift is just opposite to the back door. The underground parking is also very handy but a bit pricey.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Abdullah- FDS am 1. Feb. 2024
Thank you for taking the time to leave us a 4 star review! Sundance lodge team appreciates the feedback and will work hard to get 5 star next time!

4/10 – Schlecht

pete

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Robyn 0 GM am 31. Jan. 2024
Sundance Lodge appreciates the time you have taken to rate your recent stay. Based on this, we sense that we could have done better to make your experience with us better. Our team is on hand to discuss during and after your stay how we can improve.

10/10 – Hervorragend

Teresa

Great place to stay! The one bedroom suite is perfect with a nice kitchen and a nice private bedroom if you’re coming with friends! Thank you Sundance a very pleasant surprise!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Robyn - GM am 29. Jan. 2024
Wow! We are thrilled to read you had a great stay! We have A LOT of different floor plans, so glad the suite you had was enjoyed.

8/10 – Gut

Mohammed

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Robyn - GM am 30. Jan. 2024
Thank you for your review, if there are any details you can add that could have made your stay 10/10 we would love to know!

8/10 – Gut

Michael

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk staff was exceptional!! He helped me with special requests and went out of his way to make my business stay excellent.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Robyn - GM am 25. Jan. 2024
Our team are here to ensure you have a fantastic stay, so thrilled to read your experience with us was a good visit. We hope to welcome you back again for work or leisure!

10/10 – Hervorragend

Jason

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff, beautiful room and location. Bottoms is the best restaurant/pub ever and manager Brian and his staff are amazing.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Robyn - GM am 25. Jan. 2024
We have the best location in Sun Peaks! No one is closer to the major lifts. We are thrilled you enjoyed your room.

10/10 – Hervorragend

Patrick, Toronto

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Robyn - GM am 23. Jan. 2024
We are delighted you had a great stay with us! We hope to see you again!

8/10 – Gut

Crystal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Robyn - GM am 20. Jan. 2024
Thank you, we are happy that you came to stay and hope to welcome you on your next stay.

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Stay
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Robyn - GM am 23. Jan. 2024
Knowing you had a great stay makes us delighted, we hope to see yo again!

8/10 – Gut

Jeannine

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The room was comfortable and the kitchenette was quite good. I also really liked the easily accessible ski storage and the unpretentious vibes. The only small issue was that the fireplace did not work consistently and there were no instructions for use if there is a trick to it. Overall, would definitely recommend as a place to stay in Sun Peaks.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Robyn - GM am 15. Jan. 2024
Thank you for your review we appreciate you taking the time to let us know how we can improve, and what went great. We will have our maintenance team investigate the fireplace, the timer should work smoothly to activate the gas fireplace, no tricks required. We want our guests to have the best and easiest Sun Peaks Vacation possible - we have a great location, its easy to step into your room an unwind from the slopes, you can prepare a meal in your room and of course the slopeside hot tub is a great place to relax those tired muscles before the next days adventures!

10/10 – Hervorragend

Steve

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful outdoor hot tub
Wonderful outdoor hot tub. Stayed hot even in sub-zero temps.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Robyn - GM am 15. Jan. 2024
It was a bit cold outside eh! Thank you for your review, hopefully we see you again.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Robyn - GM am 15. Jan. 2024
We are delighted you stayed with us and appreciate your review! We hope to see you on your next Sun Peaks stay.