Romantische Suite, 1 King-Bett | Hochwertige Bettwaren, individuell dekoriert, Bügeleisen/Bügelbrett
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Bewertungen von Stone Maiden Inn

3.5 out of 5
Stone Maiden Inn
123 Church Street, Stratford, ON

Bewertungen

8,8

Hervorragend

300 von insgesamt 513 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
132 von insgesamt 513 Gästebewertungen haben eine Bewertung von 8 - Gut" "
40 von insgesamt 513 Gästebewertungen haben eine Bewertung von 6 - Okay" "
29 von insgesamt 513 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 513 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,0/10

Personal & Service

7,8/10

Ausstattung

8,4/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Sally

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great night! This property is walkable to downtown, lots of dining options close and a really comfortable bed. Thank you!
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Christine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very quiet and friendly staff. The inn itself is gorgeous and the location is so convenient for shows at the Avon theatre, and close to many restaurants.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Peter

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Sheri

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Saranjit

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

8/10 – Gut

Dean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was fine. I think the price should have been reduced as no breakfast was offered at this band b
Aufenthalt von 1 Nacht im November 2023

4/10 – Schlecht

paul

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Overpriced for what was there.The owner was virtually absent. The room needed quite a bit of tlc. Will not return or recommend.
Aufenthalt von 1 Nacht im November 2023
Antwort von Marshall am 27. Apr. 2024
Hi Paul, We sincerely apologize for your experience. This year we have a new manager who is committed to providing excellent stays for each guest. We hope you can have a great experience with us in the future.Thanks, Marshall

10/10 – Hervorragend

Glenn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place in Stratford. Close to theatres and all the restaurants. Historic and beautiful house with accommodating hosts. Definitely recommend !
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Sergey

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Sherry

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Theresa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The owner was very friendly. Location was excellent. Walking distance to restaurants, shopping and theaters
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Joanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy walking distance to the Avon Theatre and downtown. Lovely property and rooms. It is an older building so a little noisy. Can hear other guests walking around, plumbing, etc. With that said, would stay again.
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Esther

Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Jennifer

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We couldn't be more pleased with our stay. Staff was gracious and friendly, our room was clean and comfortable. We were able to walk to shops and dining and the theatre. The Stone Maiden has tremendous warmth and character, I would stay there again in a heartbeat.
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

JOHN

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
I liked the location and convenience to the theatre and downtown areas. Definitely a rather relaxed location. I never met the host until the last day at least I assumed he was the host/owner. Some difficulty sleeping because of external noise both outside and from other rooms.
Aufenthalt von 3 Nächten im September 2023
Antwort von Marshall am 27. Apr. 2024
Hi John, Thanks for the review. This year we have a new manager who will be present to ensure a great stay. We hope to see you in the future!Thanks, Marshall

10/10 – Hervorragend

Abbey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolutely Wonderful!
I can't wait to go back to Stone Maiden--it is an absolute gem in terms of proximity and price to all the great stuff in Stratford! Unfortunately, it was raining during our stay so we didn't take advantage of the short walk to the Festival Theater, but it is very doable and would be a lovely walk. We stayed in the Penthouse, which I am so looking forward to staying in again! It was quiet and cozy, with the rain pattering lightly on the skylights, I slept like a baby, which is unusual for me in B&Bs or hotels. My son loved the enormous bathtub and we are both in love with Marley (hostess extraordinaire!).
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Connie

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Walking distance to restaurants and shops, a much further walk to the Festival Theatre. We needed a twin room but unfortunately the room is in poor shape. Not a luxurious experience with formica countertop, stick-on vinyl tiles and dirty carpet. We also got woken up when the guests next door came in at 11:30pm, slamming doors and running showers until past midnight. Not a restful sleep. Nevertheless the main rooms are beautiful.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Marshall am 27. Apr. 2024
Hi Connie,Thanks for the review. We will be updating our rooms to ensure customer satisfaction in the coming year. We invite you to return for a great stay!Thanks, Marshall

10/10 – Hervorragend

David

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was expecting a B&B experience but was was not aware that there was no breakfast provided until 2 days before check in. I might have changed properties had I known. Staffing issues is the responsibility of the owner
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Connie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stone Maiden Inn is a lovely place to stay. Tim was a wonderful host.
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Sophia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The history of the Inn was very appreciated. The grounds and gardens were in wonderful shape. Despite some staffing challenges, we were greeted and given some helpful information. Just AFTER booking, we were notified that breakfast services could not be provided, so we were prepared. However, ample fresh and delicious coffee was available. The bed was less comfortable than I hoped. Thank-you Stone Maiden inn staff for you efforts.
Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

janice, Kelowna

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The condition of the property is shabby and it was hard to tell if it was just shabby or also not as clean as it should be. There was a large yellow stain on one of the comforters at the head of the bed, and some marks on one of the bedsheets.The owner barely spoke to us, didn't ask anything about our plans or offer any help with our stay. Strangely, he put the charge through on the credit card without telling us he was going to do so, and consequently the wrong person was charged for one of the rooms. This was done before we were even in the rooms instead of at check out. When asked to reverse the incorrect charge he said he could not do so. We knew they aren't doing breakfasts at present but were promised tea/coffee, but the morning we and other guests tried to make it there was no water for the machine, just a big empty jug. I tried to get water from two water machines but it came out in such a thin trickle we just went out to a restaurant. This was a very disappointing stay and not at all what we have usually encountered at other B&Bs in lovely Stratford.
Aufenthalt von 3 Nächten im September 2023
Antwort von Marshall am 27. Apr. 2024
Hi Janice, We sincerely apologize for your poor stay. This year we have a new manager and will be making sure every guest is satisfied. We invite you back this year for a much improved experience! Thanks, Marshall

8/10 – Gut

Angela

Gut: Sauberkeit und Personal & Service
This property is quaint The owner is very welcoming. The room smelled very musty. Bathroom could use some updating.
Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

Michael

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were very disappointed the tiles in bathroom kept popping off. Complimentary tea and coffee machine not working, carpets needed cleaning, etc.,etc. The good was convenience to theatre and restaurants.
Aufenthalt von 1 Nacht im September 2023
Antwort von Marshall am 27. Apr. 2024
Hi Michael,We want to apologize for your poor stay. We are working on ensuring these problems never happen again. We invite you to come back in the coming season for an improved stay!Thanks, Marshall

8/10 – Gut

Robert

Mit einer Gruppe gereist
Gut: Sauberkeit
Unfortunately after booking & paying, we were told that it wasn’t a B&B, it was only a B…however no adjustment was made in the price for removing what is usually a pretty good breakfast at these places.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Janet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A lovely and charming hotel in the heart of the downtown. Loved our stay, and the check-in and check-out process was easy-peasy!
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Nancy, Holland

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im September 2023

4/10 – Schlecht

Timothy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The bathroom had not been cleaned. The bottom sheet was stained and did not fit on the bed.
Aufenthalt von 3 Nächten im September 2023
Antwort von Marshall am 27. Apr. 2024
Hi Timothy,We apologize for these cleanliness issues. We want to ensure you these are not our standards and will be improved in future stays.Thanks, Marshall

10/10 – Hervorragend

Syme

Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

Tammy

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
We arrived a little early, but no one was there. We rang the bell as indicated to do so, for assistance, still no one showed up. The room looked clean, but when pulled the bed linen, the sheets were dirty and had blood stains on them. No one around to ask for new sheets. To be at a b&b and not have some sort of breakfast was disappointing. It was very expensive for what you get. I do not recommend it.
Aufenthalt von 2 Nächten im September 2023
Antwort von Marshall am 27. Apr. 2024
Hi Tammy, We sincerely apologize for these complaints. We want to ensure you that this was unacceptable. We have a new manager for the coming season that will not tolerate these situations.Thanks, Marshall

8/10 – Gut

Ken

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Linda

Mit der Familie gereist
Although the room was very clean there is no air conditioning or fan They no longer serve breakfast because of staff issues but considering the cost of the room you could still provide at least a continental breakfast The carpets and rugs need a good shampoo which would help with the reduction of the smell of mildew
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Attilio

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

Marilyn

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Our second stay will be our last
We stayed here pre-Covid. The location is great as you can walk to 2 of the theatres and downtown, so we booked it again. We arrived late afternoon and both lay down on the bed to read. I noticed a spider walking across the page of the book I was reading, slammed it shut to kill it. I am an arachnophobe so this was horrible. It is really unusual to have a spider on the bed. I started to look around to make sure there weren't anymore spiders. I saw a large web spun around the top of one of the posts on the 4-poster bed. When was this room cleaned last? There was no WiFi when we arrived and only one TV station. On our first visit there was a TV in the billiards room on the ground floor but that had been removed. It took minutes for hot water to make it up to our room. The bathroom sink drained VERY slowly. The faucet in the bathtub/shower worked but it felt like it was about to fall off. Although the location is great, it is not worth a second trip.
Aufenthalt von 1 Nacht im August 2023
Antwort von Marshall am 30. Apr. 2024
Hi Marilyn,We apologize for the poor stay. We are under new management and have taken your experience into consideration to upgrade the inn. We hope to see you again in the future.Thanks, Marshall

8/10 – Gut

Xiaoyan

Mit der Familie gereist
Gut: Sauberkeit
Good location,Quiet,easy going around.
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Valerie

Mit einer Gruppe gereist
While the building itself was interesting, they don’t provide glasses in the room, a call had to be made to the owner to know what room we were to be in and frankly the bed was too high and to get into, no stool provided.
Aufenthalt von 1 Nacht im August 2023

2/10 – Ungenügend

Mundy Y

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
First and last time
Very rigid check in made me miss a post show chat. No wifi and no breakfast. Tea and coffee set up unsatisfactory. No telephone number to call only email and non responsive. I had a bat in my room the first night and fortunately was capable of removing it because there is noone there and there was no response to my email - not even an apology the next day.
Aufenthalt von 2 Nächten im August 2023
Antwort von Marshall am 30. Apr. 2024
Hi Mundy,We are very sorry to hear about your poor stay. We are now under new management and hope we can make it up to you in the future.Thanks, Marshall

4/10 – Schlecht

Anna

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bedcover stained. Bathroom floor disgustingly needed vacuuming/washing. Could not phone the inn as their internet was down. Cold water tap in bathroom began running brown. Unable to rate service as there wasn’t any. I would not recommend Stone Maiden Inn.
Aufenthalt von 1 Nacht im August 2023
Antwort von Marshall am 27. Apr. 2024
Hi Anna,We are very sorry about your poor stay. We now have a new manager who is making sure that the cleanliness of the Inn is extremely high and each guest has a great experience. We invite you to try us again for a better stay.Thanks, Marshall

8/10 – Gut

Romano

Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Mason

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
No issue. Decent location. Short walk to town. Overpriced. No breakfast.
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Stephen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023

4/10 – Schlecht

Corey

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The property advertises that it is a B&B on their website and travel sites such as Expedia. After booking, the confirmation email informed us that they are no longer serving breakfast. When trying to cancel and get a refund, I was informed I was out of luck…either stay or don’t stay, but their will be no refund or discount. Upon arriving, and being shown to our room, the room had a strong musty odor that did not dissipate even with the windows open. I would not spend the money on this location again. I could have spent half the amount to stay in a place that was room only.
Aufenthalt von 1 Nacht im August 2023
Antwort von Marshall am 27. Apr. 2024
Hi Corey,We are very sorry for your poor experience. We are working hard for the next season so that these problems do not persist. Thanks, Marshall

6/10 – Okay

Kyle

Mit einer Gruppe gereist
Aufenthalt von 1 Nacht im August 2023

4/10 – Schlecht

Christopher

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Was ok
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This inn was a marvel with a marvelous host. We felt transported into Victorian luxury with stately rooms with very high ceilings and just the right amount of décor and furnishings to make us feel comfortable. Our host Tim was especially welcoming and kind, establishing a nice report from the moment we pulled up. We would highly recommend this as a lovely (and convenient to downtown and shopping) inn to stay at while in Stratford.
Aufenthalt von 2 Nächten im August 2023

8/10 – Gut

James

Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Barbara

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
TV wasn't working properly.
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Patricia

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The owner was helpful and informative when I had a car issue. A lovely old property.
Aufenthalt von 2 Nächten im Juli 2023

2/10 – Ungenügend

Nathalie

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not worth the money
Our first room had dirty sheets on the bed and makeup smears on the floor. It was also quite dusty. We were moved to another room where there was broken glass on the bathroom floor, a used contact lens beside the toilet and a dirty rim in the toilet bowl. The wall air conditioner was about 40 years old and put out warm air. We couldn’t use the ceiling fan because it was caked in dust. The settee in the dining room is covered in dog hair. We forfeited our second night and went to another hotel.
Dusty ceiling fan
Grime removed from heater in the bathroom
Contact lens on the floor
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Marshall am 30. Apr. 2024
Hi Nathalie,We are sorry to hear about your poor stay. We understand the cleanliness was not up to standards. We are under new management and hope to make it up to you in the future.Thanks, Marshall

4/10 – Schlecht

Norman

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
No breakfast. No sugar for tea and coffee. No washcloths in rooms
Aufenthalt von 1 Nacht im Juli 2023